Reading the Ofcon Report on Social Networking: Stats, Stranger Danger, Perceived Risk [en]

[fr] Le Daily Mail remet ça aujourd'hui, abasourdi de découvrir que les adolescents rencontrent "offline" des étrangers d'internet. Il va donc falloir que j'écrive le fameux billet auquel j'ai fait allusion dernièrement, mais avant cela, je suis en train de lire le rapport sur lequel se basent ces articles alarmés et bien-pensants.

Ce billet contient quelques commentaires sur la situation en général, ainsi que mes notes de lecture -- citations et commentaires -- du début de ce rapport de l'Ofcon.

I don’t know if I’ll get around to writing about the teen cleavage scare before the story goes completely cold, but in my endeavour to offer a balanced criticism of what’s going on here, I’m currently reading the Ofcon Social Networking Report which was released on April 2 and prompted this new wave of “think of the children” media coverage. The Daily Mail is at it today again, with the stunning and alarming news that teenagers are meeting “strangers” from the internet offline (big surprise). I find it heartening, though, that the five reader comments to this article as of writing are completely sensible in playing down the “dangers” regularly touted by the press and the authorities.

Here are the running notes of my reading of this report. I might as well publish them as I’m reading. Clearly, the report seems way more balanced than the Daily Mail coverage (are we surprised?) which contains lots of figures taken out of context. However, there is still stuff that bothers me — less the actual results of the research (which are facts, so they’re good) than the way some of them are presented and the interpretations a superficial look at them might lead one to make (like, sorry to say, much of the mainstream press).

Here we go.

Social networking sites also have
some potential pitfalls to negotiate, such as the unintended consequences of publicly posting
sensitive personal information, confusion over privacy settings, and contact with people one
doesn’t know.

Ofcon SN Report, page 1

Good start, I think that the issues raise here make sense. However, I would put “contact with people one doesn’t know” in “potential pitfalls”. (More about this lower down.)

Ofcom research shows that just over one fifth (22%) of adult internet users aged 16+ and
almost half (49%) of children aged 8-17 who use the internet have set up their own profile on
a social networking site. For adults, the likelihood of setting up a profile is highest among
16-24 year olds (54%) and decreases with age.

Ofcon SN Report, page 5

This is to show that SNs are more popular amongst younger age groups. It makes sense to say that half of 8-17 year olds have a profile on SN site to compare it with the 22% of 16+ internet users or the 54% of 16-24 year olds. Bear in mind that these are percentages of internet users — they do not include those who do not go online.

However, saying “OMG one out of two 8-17 year olds has a profile on a SN site” in the context of “being at risk from paedophiles” is really not very interesting. Behaviour of 8 year olds and 17 year olds online cannot be compared at all in that respect. You can imagine a 16 year old voluntarily meeting up to have sex with an older love interest met on the internet. Not an 8 year old. In most statistics, however, both fall into the category of “paedophilia” when the law gets involved.

27% of 8-11 year olds who are aware of social networking sites say that they have a profile on a site

Ofcon SN Report, page 5

I’d like to draw you attention on the fact that this is 27% of 8-11 year olds who are aware of social networking sites.

Unless otherwise stated, this report uses the term ‘children’ to include all young people aged 8-17.

Ofcon SN Report, page 5

I don’t like this at all, because as stated above, particularly when it comes to concerns about safety one cannot simply lump that agegroup into a practical “children”, which plays well with “child abuse”. In the US, cases of “statutory rape” which might very well have been consensual end up inflating the statistics on “children falling victim to sexual predators online”.

Although contact lists on sites talk about ’friends’, social networking sites stretch the
traditional meaning of ‘friends’ to mean anyone with whom a user has an online connection.
Therefore the term can include people who the user has never actually met or spoken to.
Unlike offline (or ‘real world’) friendship, online friendships and connections are also
displayed in a public and visible way via friend lists.
The public display of friend lists means that users often share their personal details online
with people they may not know at all well. These details include religion, political views,
sexuality and date of birth that in the offline world a person might only share only with close
friends.
While communication with known contacts was the most popular social
networking activity, 17 % of adults used their profile to communicate with
people they do not know. This increases among younger adults.

Ofcon SN Report, page 7

Right. This is problematic too. And it’s not just the report’s fault. The use of “friend” to signify contact contributes to making the whole issue of “online friendship” totally inpenetrable to those who are not immersed in online culture. The use of “know” is also very problematic, as it tends to be understood that you can only “know” somebody offline. Let’s try to clarify.

First, it’s possible to build relationships and friendships (even loves!) online. Just like in pre-internet days you could develop a friendship with a pen-pal, or kindle a nascent romance through letters, you can get to know somebody through text messages, IM, blog postings, presence streams, Skype chats and calls, or even mailing-list and newsgroup postings. I hope that it will soon be obvious to everybody that it is possible to “know” somebody without actually having met them offline.

So, there is a difference between “friends” that “you know” and “SN friends aka contacts” which you might in truth not really know. But you can see how the vocabulary can be misleading here.

I’d like to take the occasion to point out one other thing that bothers me here: the idea that contact with “strangers” or “people one does not know” is a thing worth pointing out. So, OK, 17% of adults in the survey, communicated with people they “didn’t know”. I imagine that this is “didn’t know” in the “offline person”‘s worldview, meaning somebody that had never been met physically (maybe the study gives more details about that). But even if it is “didn’t know” as in “complete stranger” — still, why does it have to be pointed out? Do we have statistics on how many “strangers” we communicate with offline each week?

It seems to me that because this is on the internet, strangers are perceived as a potential threat, in comparison to people we already know. As far as abuse goes, in the huge, overwhelming, undisputed majority of cases, the abuser was known (and even well known) to the victim. Most child sexual abuse is commited by people in the family or very close social circle.

I had hoped that in support of what I’m writing just now, I would be able to state that “stranger danger” was behind us. Sadly, a quick search on Google shows that I’m wrong — it’s still very much present. I did, however, find this column which offers a very critical view of how much danger strangers actually do represent for kids and the harmful effects of “stranger danger”. Another nice find was this Families for Freedom Child Safety Bulletin, by a group who seems to share the same concerns I do over the general scaremongering around children.

Among those who reported talking to people they didn’t know, there were significant
variations in age, but those who talked to people they didn’t know were significantly more
likely to be aged 16-24 (22% of those with a social networking page or profile) than 25-34
(7% of those with a profile). In our qualitative sample, several people reported using sites in
this way to look for romantic interests.

Ofcon SN Report, page 7

Meeting “online people” offline is more common amongst the younger age group, which is honestly not a surprise. At 34, I sometimes feel kind of like a dinosaur when it comes to internet use, in the sense that many of my offline friends (younger than me) would never dream of meeting somebody from “The Internets”. 16-24s are clearly digital natives, and as such, I would expect them to be living in a world where “online” and “offline” are distinctions which do not mean much anymore (as they do not mean much to me and many of the other “online people” of my generation or older).

The majority of comments in our qualitative sample were positive about social networking. A
few users did mention negative aspects to social networking, and these included annoyance
at others using sites for self-promotion, parties organised online getting out of hand, and
online bullying.

Ofcon SN Report, page 7

This is interesting! Real life experience from real people with social networks. Spam, party-crashing and bullying (I’ll have much more to say about this last point later on, but in summary, address the bullying problem at the source and offline, and don’t blame the tool) are mentioned as problems. Unwanted sexual sollicitations or roaming sexual predators do not seem to be part of the online experience of the people interviewed in this study. Strangely, this fits with my experience of the internet, and that of almost everybody I know. (Just like major annoyances in life for most people, thankfully, are not sexual harrassment — though it might be for some, and that really sucks.)

The people who use social networking sites see them as a fun and easy leisure activity.
Although the subject of much discussion in the media, in Ofcom’s qualitative research
privacy and safety issues on social networking sites did not emerge as ‘top of mind’ for most
users. In discussion, and after prompting, some users in the qualitative study did think of
some privacy and safety issues, although on the whole they were unconcerned about them.
In addition, our qualitative study found that all users, even those who were confident with
ICT found the settings on most of the major social networking sites difficult to understand
and manipulate.

Ofcon SN Report, page 7-8

This is really interesting too. But how do you understand it? I read: “It’s not that dangerous, actually, if those people use SN sites regularly without being too concerned, and the media are making a lot of fuss for nothing.” (Ask people about what comes to mind about driving a car — one of our regular dangerous activities — and I bet you more people than in that study will come up with safety issues; chances are we’ve all been involved in a car crash at some point, or know somebody who has.) Another way of reading it could be “OMG, even with all the effort the media are putting into raising awareness about these problems, people are still as naive and ignorant! They are in danger!”. What will the media choose to understand?

The study points out the fact that privacy settings are hard to understand and manipulate, and I find this very true. In doubt or ignorance, most people will “not touch” the defaults, which are generally too open. I say “too open” with respect to privacy in the wide sense, not in the “keep us safe from creeps” sense.

This brings me to a comment I left earlier on an article on ComMetrics about what makes campaigns against online pedophiles fail. It’s an interesting article, but as I explain in the comment, I think it misses an important point:

There is a bigger issue here — which I try to explain each time I get a chance, to the point I’m starting to feel hoarse.

Maybe the message is not the right one? The campaign, as well as your article, takes as a starting point that “adults posing as kids” are the threat that chatrooms pose to our children.

Research shows that this is not a widespread risk. It also shows that there is no correlation between handing out personal information online and the risk of falling victim to a sexual predator. Yet our campaigns continue to be built on the false assumptions that not handing out personal information will keep a kid “safe”, and that there is danger in the shape of people lying about their identity, in the first place.

There is a disconnect between the language the campaigns speak and what they advocate (you point that out well in your article, I think), and the experience kids and teenagers have of life online (“they talk to strangers all the time, and nothing bad happens; they meet people from online, and they are exactly who they said they were; hence, all this “safety” information is BS”). But there is also a larger disconnect, which is that the danger these campaigns claim to address is not well understood. Check out the 5th quote in the long article I wrote on the subject at the time of the MySpace PR stunt about deleting “sex offenders'” profiles.

I will blog more about this, but wanted to point this out here first.

Yes, I will blog more about this. I think this post of notes and thoughts is long enough, and it’s time for me to think about sleeping or putting a new bandage on my scraped knee. Before I see you in a few days for the next bout of Ofcon Report reading and commentating, however, I’ll leave you with the quote I reference in the comment above (it can’t hurt to publish it again):

Now, on the case of internet sex crimes against kids, I’m concerned
that we’re already off to a bad start here. The public and the
professional impression about what’s going on in these kinds of
crimes is not in sync with the reality, at least so far as we can
ascertain it on the basis of research that we’ve done. And this
research has really been based on some large national studies of
cases coming to the attention of law enforcement as well as to large
national surveys of youth.

If you think about what the public impression is about this crime,
it’s really that we have these internet pedophiles who’ve moved
from the playground into your living room through the internet
connection, who are targeting young children by pretending to be
other children who are lying about their ages and their identities and
their motives, who are tricking kids into disclosing personal
information about themselves or harvesting that information from
blogs or websites or social networking sites. Then armed with this
information, these criminals stalk children. They abduct them.
They rape them, or even worse.

But actually, the research in the cases that we’ve gleaned from
actual law enforcement files, for example, suggests a different
reality for these crimes. So first fact is that the predominant online
sex crime victims are not young children. They are teenagers.
There’s almost no victims in the sample that we collected from – a
representative sample of law enforcement cases that involved the
child under the age of 13.

In the predominant sex crime scenario, doesn’t involve violence,
stranger molesters posing online as other children in order to set up
an abduction or assault. Only five percent of these cases actually
involved violence. Only three percent involved an abduction. It’s
also interesting that deception does not seem to be a major factor.
Only five percent of the offenders concealed the fact that they were
adults from their victims. Eighty percent were quite explicit about
their sexual intentions with the youth that they were communicating
with.

So these are not mostly violence sex crimes, but they are criminal
seductions that take advantage of teenage, common teenage
vulnerabilities. The offenders lure teens after weeks of
conversations with them, they play on teens’ desires for romance,
adventure, sexual information, understanding, and they lure them to
encounters that the teams know are sexual in nature with people who
are considerably older than themselves.

So for example, Jenna – this is a pretty typical case – 13-year-old
girl from a divorced family, frequented sex-oriented chat rooms, had
the screen name “Evil Girl.” There she met a guy who, after a
number of conversations, admitted he was 45. He flattered her, gave
– sent her gifts, jewelry. They talked about intimate things. And
eventually, he drove across several states to meet her for sex on
several occasions in motel rooms. When he was arrested in her
company, she was reluctant to cooperate with the law enforcement
authorities.

David Finkelhor, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

Daily Mail Shocked by Teen Cleavage [en]

[fr] Encore une panique au sujet des photos d'ados sur les réseaux sociaux. Gardez la tête froide. Vais bloguer si j'ai le temps ces prochains jours.

Kevin Marks tweets:

Daily Mail is shocked, shocked to find teenage cleavage on Bebo; reprints it in the paper, beside their bikini stories

The article in question, available online, is Millions of girls using Facebook, Bebo and Myspace ‘at risk’ from paedophiles and bullies.

No time to read it in full now, or blog about it as I should, but a couple of reminders:

And if you were wondering, yes, I give talks on the subject in schools (in French or English). List of past talks. More information on that in French.

I was interviewed a bit less than a year ago by the BBC around fear parents were feeling about Facebook:

If I have time, I’ll try to blog about this tomorrow, but the stack of things to do right now is quite high, and I’m not sure I’ll get around to doing it before this is cold.

MySpace supprime les profils de 29'000 "délinquants sexuels" [en]

Il y a quelques jours, on a attiré mon attention sur cet article de la BBC, qui rapporte que le site MySpace (une sorte de super-Skyblog d’origine américaine) a supprimé de son site les profils de 29’000 “délinquants sexuels” (“sex offenders”).

J’ai écrit deux billets à ce sujet en anglais, qui ont reçu pas mal de couverture dans la blogosphère anglophone. J’ai aussi été interviewée par la radio BBC World suite à mon message leur signalant ma réaction.

Ces deux billets comportent un résumé bref en français que je reproduis ici pour plus de commodité.

MySpace exclut de son site 29’000 “sex offenders” (des gens qui ont été accusés de crimes sexuels) enregistrés. C’est problématique d’une part car suivant l’Etat dans lequel elles ont été condamnées, ces personnes enregistrées peuvent être coupables de choses aussi anodines que: relations homosexuelles, nudisme, uriner dans un lieu public, faire l’amour dans un lieu public, etc. D’autre part, je rappelle les chiffres provenant d’une récente étude sur les crimes sexuels impliquant des minteurs, qui vont à l’encontre de l’idée qu’on se fait habituellement de ce genre de cas. En agissant ainsi, possiblement poussés par la paranoïa ambiante, MySpace contribue à cette paranoïa. Je regrette que la presse joue systématiquement le jeu de la peur et ne se fasse pas l’avocate d’une attitude moins paniquée face à la question des prédateurs sexuels en ligne. (En résumé: les enfants courent plus de risques hors ligne qu’en ligne, et probablement bien plus à chaque fois qu’ils montent dans une voiture ou traversent la route…)

Stephanie Booth, MySpace Banning Sex Offenders: Online Predator Paranoia

Conseils aux parents (après mon interview à la BBC ce soir au sujet des “sex offenders” bannis de MySpace):

  • pas de panique, les prédateurs sexuels tels que nous les présentent les médias ne sont pas légion, votre enfant ne court pas des risques immodérés en étant sur internet;
  • dialoguez avec votre enfant; intéressez-vous à ce qu’il fait en ligne;
  • souvenez-vous que fournir des informations personnelles n’est pas un très grand risque; par contre, s’engager dans des relations de séduction avec des inconnus ou des amis adultes en ligne l’est.

J’ai écrit relativement peu en anglais à ce sujet jusqu’à maintenant. En français, lisez Adolescents, MySpace, internet: citations de danah boyd et Henry Jenkins, De la “prévention internet”, les billets en rapport avec mon projet de livre sur les adolescents et internet, et la documentation à l’attention des ados que j’ai rédigée pour ciao.ch.

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p class=”sig”>Stephanie Booth, Parents, Teenagers, Internet, Predators, Fear…

Donc, en faisant ma tournée sur technorati, pour voir qui a mentionné dans son blog l’article de la BBC, je suis tombée sur un billet en français qui se réjouissait de la nouvelle. Mon long commentaire à ce billet devenant trop long, j’ai décidé de le faire ici, sur mon blog, et du coup, de parler un peu de cette histoire pour mes lecteurs francophones:

Bonne nouvelle signée MySpace qui vient de supprimer 29.000 profils de délinquants sexuels américains errants sur son espace qui compte 80 millions internautes. La suppression a été effectuée grâce à son partenariat avec le bureau de vérification Sentinel Tech Holding Crop qui développe une base de données nationale de délinquants sexuels. La législation américaine facilite cette tâche car elle permet de consulter librement les fiches de ces déliquants sur le site du ministère de la justice…

M/S, MySpace a les yeux sur les délinquants sexuels

Comme je l’explique donc dans ma réaction à l’article de la BBC ce n’est pas une si bonne nouvelle que ça. Ce sont les états qui définissent ce qu’est un “délinquant sexuel”, et suivant où, on peut être sur une de ces listes pour avoir montré ses fesses en public. De plus, les profils supprimés seraient ceux où l’adresse e-mail fournie correspond à celle qui se trouve dans le dossier des délinquants sexuels. Vous pensez vraiment qu’un “pervers à la recherche de victimes” (et encore, voir plus bas pour ma réfutation de la forme qu’on donne au problème) serait aussi bête?

Aussi, la problématique des prédateurs sexuels sur internet est dramatisée et déformée par les médias. Tout d’abord, on perd de vue que la grande majorité des crimes sexuels sur mineurs impliquent la famille ou des amis proches de la famille (et non des inconnus ou “connaissances” provenant d’internet). Les cas faisant intervenir internet sont une minorité, et sont plus de l’ordre “relation de séduction d’ados” que “duperie et enlèvement d’enfants”. On peut légitimement se demander si une telle action de la part de MySpace est vraiment utile (il s’agit en fait plus de sauvegarder leur image), et si on n’est pas en train de se donner bonne conscience tout en évitant de faire de la prévention utile, mais quelque peu plus complexe (puisqu’il s’agit d’aller plonger dans la façon dont les adolescents vivent l’éveil de leur sexualité et de leurs premières relations amoureuses). Voir à ce sujet De la “prévention internet”, billet qui, au milieu de mes grands questionnements, aborde cette question.

Mon ami Kevin Anderson, journaliste américain vivant à Londres, a écrit un excellent billet au sujet de toute cette histoire suite à un interview assez frustrant qu’il a donné à la BBC: ‘Think of the children’. Yes, but also think about the journalism. Entre autres, il en appelle à la presse, qui couvre systématiquement ce genre d’événement selon l’angle “mon Dieu, ça grouille de pédophiles sur internet, enfin on fait quelque chose, mais est-ce suffisant?”

I am taking an issue with the format and the journalistic assumptions made. Yes, there is a problem here, but it’s not the one that is being shouted in the headlines. The facts don’t support the sensationalist story of a predator lurking behind every MySpace profile or blog post. As Steph points out in her posts, the threat to youth isn’t in them having blogs or being on social networks. The problem is one of emotionally vulnerable teens being preyed upon by opportunistic adults. It’s more complicated and less emotive than saying: Keep the paedos off of MySpace.

Kevin Anderson, ‘Think of the children’. Yes, but also think about the journalism

Après mon interview à la BBC il y a deux jours, j’ai envoyé à quelques (3-4) journalistes romands de ma connaissance un e-mail contenant un appel à une couverture plus “réaliste” que “sensationnelle” de cette histoire. Voici à quelques variations près le message que j’ai envoyé:

Vous avez peut-être entendu parler du fait que MySpace a “viré” de son
site 29’000 personnes se trouvant sur les listes de délinquants
sexuels tenues par les Etats aux USA. J’ai écrit une assez longue
réaction à ce sujet (en anglais) et me suis également faite
interviewer par la BBC.

En deux mots:

  • la définition de “sex offender” est problématique (dans certains
    états, on peut finir sur ces listes pour avoir montré ses fesses ou eu
    des relations homosexuelles)
  • une telle action de la part de MySpace (pour sauver leur image,
    principalement) est problématique d’une part car elle renforce la peur
    (peu justifiée) ambiante autour des prédateurs sexuels en ligne, et
    d’autre part car c’est une mesure peu utile car elle est déconnectée
    de la réalité des “problèmes/agressions à caractère sexuel” que
    rencontrent les ados en ligne.

[liens vers mes deux articles]

Je ne sais pas si c’est votre rayon ou non et si ça vous intéresse,
mais si vous connaissez quelqu’un qui serait susceptible de couvrir
cette histoire sous cet angle (un angle qui manque cruellement dans
les médias “traditionnels”) n’hésitez pas à leur dire de prendre
contact avec moi (+41 78 625 44 74).

Deux réponses intéressées à ce jour (une personne en vacances qui a retransmis le mail, et un quotidien local pour qui ce n’est peut-être pas évident de couvrir un tel sujet international). Je réitère donc ici mon appel: y’a-t-il une publication romande qui veuille relever le défi?

Parents, Teenagers, Internet, Predators, Fear… [en]

[fr] Conseils aux parents (après mon interview à la BBC ce soir au sujet des "sex offenders" bannis de MySpace):

  • pas de panique, les prédateurs sexuels tels que nous les présentent les médias ne sont pas légion, votre enfant ne court pas des risques immodérés en étant sur internet;
  • dialoguez avec votre enfant; intéressez-vous à ce qu'il fait en ligne;
  • souvenez-vous que fournir des informations personnelles n'est pas un très grand risque; par contre, s'engager dans des relations de séduction avec des inconnus ou des amis adultes en ligne l'est.

J'ai écrit relativement peu en anglais à ce sujet jusqu'à maintenant. En français, lisez Adolescents, MySpace, internet: citations de danah boyd et Henry Jenkins, De la “prévention internet”, les billets en rapport avec mon projet de livre sur les adolescents et internet, et la documentation à l'attention des ados que j'ai rédigée pour ciao.ch.

Update: radio stream is up and will be so until next Wednesday. MySpace piece starts at 29:30, and I start talking shortly after 34:00. Use the right-facing arrow at the top of the player to move forwards. Sorry you can’t go backwards.

I was just interviewed by BBC World Have Your Say (radio, links will come) about the MySpace banning sex offenders story. (They didn’t find me, though, I sent them a note pointing to my blog post through the form on their site.) Here’s a bit of follow-up information for people who might just have arrived here around this issue.

First, I’m often asked what advice I give to parents regarding the safety of their children online (the BBC asked this question but I didn’t get to answer). So here’s my basic advice, and a few things to keep in mind:

  • don’t panic — the media make the whole online sexual predator issue sound much worse than it is; (they might even be more at risk offline than online if they’re “normal” kids who do not generally engage in risky behaviour, given that most perpetrators of sex crimes against minors are family members or ‘known people’)
  • talk with your kids about what they do online; dialog is essential, as in many educational situations; show interest, it’s part of their lives, and it might be an important one; start early, by introducing them to the internet yourself, rather than letting them loose on it to fend for themselves from day one;
  • keep in mind that sharing personal information is not the greater risk: engaging in talk of a sexual nature with strangers/adult friends is, however <insert something about proper sexual education here>;

I regularly give talks in schools, and I speak to students, teachers, and parents — all three if possible, but not at the same time, because the message is not the same, of course. When I talk to parents, I see a lot of very scared/concerned parents who understand very little about the living internet their kids spend so much time in. But they read the mainstream media, and they’ve heard how the internet is this horrible place teeming with sexual predators, lurking in chatrooms and social networking sites like Facebook and MySpace, on the look-out for their next victim.

I may be dramatizing a little, but this is basically the state of mind I find parents in. I’ll jump on this occasion to introduce a piece by Anastasia Goodstein: Dangers Overblown for Teens Using Social Media. I’m quite ashamed to say I only discovered Anastasia and her work about a month ago — we seem to cover similar ground, and I’m really impressed by what I see of her online (for example, she’s actually published a book about teens online whereas I’m stuck-stalled in the process of trying to get started writing mine — in French). She also reacted to the MySpace Sex Offender Saga.

Anyway, my job when I’m talking to parents is usually:

  • play “tourist guide” to introduce them to this strange internet culture (my background in Indian culture clearly helps me manage the cross-cultural internet/offline dialogue) — I encourage them to try chatting (find a friend who chats and can help you sign up to MSN to chat with her/him) and blogging (head off to WordPress.com and write about random stuff you’re interested in for a couple of months)
  • de-dramatize the whole “internet predator” thing so they’re not as tense when it comes to having their kids online, or being online themselves, and put forward the positive aspects of having an online life too.

What am I concerned about, when it comes to teens online? A bunch of things, but not really sick old men in raincoats posing as little girls in chatrooms or MySpace profiles.

  • their blissful unawareness of how permanent digital media is; photos, videos, text etc. are all out of your control once they’ve left your hands; easy to multiply and distribute, they could very well be there for ever; they also don’t realize that all their digital interactions (particularly webcam stuff) is recordable, and that nothing is really private;
  • their perception of the online world as “uncharted territories” where all is allowed, where there are no rules, no laws, no adult presence; for that, I blame adults who do not accompany their young children online at first, who do not show any interest in what’s going on online for their kids, and who do not go online to be there too; teens need adult presence online to help them learn to become responsible internet citizens, just as they do offline; our fear of predators is resulting in teenager-only spaces which I’m not sure are really that great;
  • their certainty that one can evade rules/law/morals by being anonymous online and hiding; we’ve told them so much to stay hidden (from predators), and that one can be anonymous online (like predators) that they think they can hide (from parents, guardians, teachers);
  • their idea that what is online is up for grabs (I’m not going to stand up against what the record companies call “piracy” — that’s for another blog post — but I do feel very strongly about crediting people for their work, and respecting terms individuals or small businesses set for their work).

There are other things which are important, but discussed so little, because “online predators” is such a scary issue that it makes everything else seem unimportant: the “chat effect” (why is it easy to “fall in love over chat”?), findability of online stuff (yeah, by parents, teachers, future bosses), what to say and what not to say online (“what am I comfortable with?”), gaming environments like WoW…

One thing we need to remember is that kids/teens are not passive victims. Some teens are actively seeking certain types of relationships online, and when they do, chances are they’ll find them (proof the “catch a predator” operations in which “normal people” or policemen pose as lusty/consenting teens to trap dirty predators… sure it works, but most teens aren’t like that!)

I remember getting in touch with a kid who had an account on Xanga. He had lifted some HTML code from my site, and visits to his page were showing up in my stats. I asked him to remove it (“hey, lifting code like that isn’t cool!”) and he didn’t react. I found his ICQ number and messaged him, and he was outright obnoxious. A few days later, he started messaging me vulgar messages out of the blue (“I want to f*** you, b****!”). We finally trapped him, a friend of mine posing as a Xanga official who scared him a bit so he’d remove the code from his site, and who actually had a long, long talk with him. He was 9 years old.

If you came here via the BBC, leave a comment to let me know what you think about these issues, or what your experience is!

MySpace Banning Sex Offenders: Online Predator Paranoia [en]

Update: If you’re a parent looking for advice, you’ll probably find my next post more interesting.

MySpace has removed profiles of 29’000 registered sex offenders from their site.

In a statement, MySpace said: “We’re pleased that we’ve successfully identified and removed registered sex offenders from our site and hope that other social networking sites follow our lead.”

BBC News, MySpace bars 29,000 sex offenders, July 2007

Sounds like a good move, doesn’t it?

Maybe not so.

First, what is a sex offender? A sex offender is somebody on the state registry of people who have been convicted of sex crimes. A sex offender is not necessarily a pedophile. And in some states… a sex offender might not have done anything really offensive.

Listen to Regina Lynn, author of the popular Wired column Sex Drive and the book The Sexual Revolution 2.0:

Lately I’ve been wondering if I’ll end up on the sex offender registry. Not because I have any intention of harming anyone, but because it has recently come to my attention that in a flurry of joie de vivre I might have broken a sex law.

You see, I keep hearing these stories of mild infractions that led to listing on the sex-offender registry alongside child molesters, rapists and abusive spouses. There’s the girl who bared her ass out a bus window in college and pled guilty to indecent exposure — and then couldn’t become an elementary school teacher because of her sex offense. Then there’s the guy who peed on a bush in a park and was convicted of public lewdness, a sex offender because he couldn’t find a bathroom.

[…]

But sometimes I do skirt the edge of the law when it comes to sex. And if you’ve ever ducked into the bushes for a little al fresco fondling, so have you.

Unfortunately, even in California, it’s not technically legal to make discreet love in public spaces, even in your truck, even if it has a camper shell with dark windows and Liberator furniture, even if no one can see you without pressing his nose to the glass or hoisting her children up over her head.

And if a passerby does intrude on your personal moment, it’s no longer a matter of “OK kids, pack it up and get out of here.” A witness’s cell-phone video could be on the internet within five minutes. A busybody might even feel justified in calling the police.

“If someone saw something that offended them and they wanted to sign a citizen’s arrest, the officer is obliged to take the citizen’s arrest,” says Inspector Poelstra of the Sexual Offender Unit of the San Francisco Police Department, who spoke with me by phone.

Regina Lynn, Could You End Up on a Sex Offender Registry?, April 2007

Critics of Megan’s Law, which requires convicted sex offenders to register with the state, have also put forward that the registries include people it would be rather far-fetched to consider a threat to our children’s safety.

But the laws have unexpected implications. Consider California, whose 1996 Megan’s Law requires creating a CD-ROM database of convicted sex offenders, available to the public. (The state has had a registry of sex offenders since 1944.) The Los Angeles Times reports that this new database is turning up many ancient cases of men arrested for consensual gay sex in public or semi-public places, some of them youthful experiments of men who went on to long married lives. One man, arrested in 1944 for touching the knee of another man in a parked car, was surprised when his wife collected the mail containing an envelope, stamped “sex crime” in red ink, telling him he needed to register as a sex offender. Many of these men are going through humiliating confrontations with long-forgotten aspects of their past, and complicated and expensive legal maneuverings to get themselves off the list. “It’s a real concern,” says Suzanne Goldberg of the Lambda Legal Defense Fund, which works on legal issues involving gays. “These laws have the potential to sweep in more people than they should. Laws requiring registration of people engaging in consensual sex are far beyond the pale. Those requirements can have devastating effects on people’s lives.”

Brian Doherty, Megan’s Flaws?, June 1997

These concerns about indiscriminate lumping together of “sex offenders” in the light of the online predator paranoia were already raised in January when MySpace handed over a database containing information about sex offenders to the National Centre for Missing and Exploited Children, on Violet Blue::Open Source Sex and Sex Drive Daily. (As an aside, I now find myself wondering if this post is going to get me blacklisted by internet security filters left and right… How ironic that would be.)

These are state registries, and depending on the state you’re in, you’re a “sex offender” under Megan’s Law if you get caught urinating in public, mooning, skinny dipping, or if you get busted having consensual sex in public. Think of how lopsided these charges must be in homophobic states. Also, it’s a lesson in what sites like MySpace can and will do with personal information. I’m definitely an advocate for speeding up natural selection when it comes to rapists and pedophiles, but I worry about what could happen to individuals and personal privacy when a questionably informed company casts a wide net, and turns it over to anyone who asks.

Violet Blue, MySpace and the Sex Offenders, Jan. 2007

In addition to that, we need to totally rethink the views we have on how sexual predators act online. The old pervert lurking in chatrooms is more a media construct and a product of the culture of fear we live in than a reality our kids are likely to bump into, as I said recently in an interview on BBC News. Remember kids are way more likely to be abused by a person they know (family, friends) than by a random stranger. I’ll assume you don’t have the time to read through the whole 34-page transcript of the panel danah boyd participated in a few months ago, so here are the most significant excerpt about this issue (yes, I’m excerpting a lot in this post, but this is an important issue and I know people read better if they don’t need to click away). Here is what Dr. David Finkelhor, director of the Crimes against
Children Research Center and the codirector of the Family Research
Laboratory at the University of New Hampshire, has to say:

Now, on the case of internet sex crimes against kids, I’m concerned
that we’re already off to a bad start here. The public and the
professional impression about what’s going on in these kinds of
crimes is not in sync with the reality, at least so far as we can
ascertain it on the basis of research that we’ve done. And this
research has really been based on some large national studies of
cases coming to the attention of law enforcement as well as to large
national surveys of youth.

If you think about what the public impression is about this crime,
it’s really that we have these internet pedophiles who’ve moved
from the playground into your living room through the internet
connection, who are targeting young children by pretending to be
other children who are lying about their ages and their identities and
their motives, who are tricking kids into disclosing personal
information about themselves or harvesting that information from
blogs or websites or social networking sites. Then armed with this
information, these criminals stalk children. They abduct them.
They rape them, or even worse.

But actually, the research in the cases that we’ve gleaned from
actual law enforcement files, for example, suggests a different
reality for these crimes. So first fact is that the predominant online
sex crime victims are not young children. They are teenagers.
There’s almost no victims in the sample that we collected from – a
representative sample of law enforcement cases that involved the
child under the age of 13.

In the predominant sex crime scenario, doesn’t involve violence,
stranger molesters posing online as other children in order to set up
an abduction or assault. Only five percent of these cases actually
involved violence. Only three percent involved an abduction. It’s
also interesting that deception does not seem to be a major factor.
Only five percent of the offenders concealed the fact that they were
adults from their victims. Eighty percent were quite explicit about
their sexual intentions with the youth that they were communicating
with.

So these are not mostly violence sex crimes, but they are criminal
seductions that take advantage of teenage, common teenage
vulnerabilities. The offenders lure teens after weeks of
conversations with them, they play on teens’ desires for romance,
adventure, sexual information, understanding, and they lure them to
encounters that the teams know are sexual in nature with people who
are considerably older than themselves.

So for example, Jenna – this is a pretty typical case – 13-year-old
girl from a divorced family, frequented sex-oriented chat rooms, had
the screen name “Evil Girl.” There she met a guy who, after a
number of conversations, admitted he was 45. He flattered her, gave
– sent her gifts, jewelry. They talked about intimate things. And
eventually, he drove across several states to meet her for sex on
several occasions in motel rooms. When he was arrested in her
company, she was reluctant to cooperate with the law enforcement
authorities.

David Finkelhor, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

Let me summarize the important facts and figures from this excerpt and the next few pages. The numbers are based on a sample of law enforcement cases which Finkelhor et al. performed research upon:

  • most victims of “online predators” are teenagers, not young children
  • only 5% of cases involved violence
  • only 3% involved abduction
  • deception does not seem to be a major factor
  • 5% of offenders concealed the fact they were adults from their victimes
  • 80% of offenders were quite explicit about their sexual intentions
  • these crimes are “criminal seductions”, sexual relationships between teenagers and older adults
  • 73% of cases include multiple sexual encounters
  • in half the cases, victims are described as being in love with the offender or feeling close friendship
  • in a quarter of the cases, victims had actually ran away from home to be with the person they met online
  • only 7% of arrests for statutory rape in 2000 were internet-initiated

I find these figures very sobering. Basically, our kids are more at risk offline than online. No reason to panic! About this last figure, listen to Dr. Michele Ybarra, president of Internet
Solutions for Kids:

One victimization is
one too many. We watch the television, however, and it makes it
seem as if the internet is so unsafe that it’s impossible for young
people to engage on the internet without being victimized. Yet
based upon data compiled by Dr. Finkelhor’s group, of all the arrests
made in 2000 for statutory rape, it appears that seven percent were
internet initiated. So that means that the overwhelming majority are
still initiated offline.

Michele Ybarra, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

I digress a little, but all this shows us that we need to go way beyond “don’t give out personal information, don’t chat with strangers” to keep teenagers safe from the small (but real, yes) number of sexual predators online:

Our research, actually looking at what puts kids at risk for receiving
the most serious kinds of sexual solicitation online, suggests that it’s
not giving out personal information that puts kid at risk. It’s not
having a blog or a personal website that does that either. What puts
kids in danger is being willing to talk about sex online with
strangers or having a pattern of multiple risky activities on the web
like going to sex sites and chat rooms, meeting lots of people there,
kind of behaving in what we call like an internet daredevil.

We think that in order to address these crimes and prevent them,
we’re gonna have to take on a lot more awkward and complicated
topics that start with an acceptance of the fact that some teens are
curious about sex and are looking for romance and adventure and
take risks when they do that. We have to talk to them about their
decision making if they are doing things like that.

David Finkelhor, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

So, bottom line — what do I think? I think that MySpace’s announcement is more of a PR stunt than anything. This kind of action is the result of the ambient paranoia around sexual predators online, but it also fuels it. If MySpace are doing that, it must mean that we are right to be afraid, doesn’t it? I think it is a great pity that the media systematically jump on the fear-mongering bandwagon. We need more sane voices in the mainstream press.

Here is a collection of links related to this issue. Some I have mentioned in the body of the post, some I have not.

note: comments are moderated for first-time commenters.

What Do You Care About? [en]

[fr] Hier soir, au lieu de me demander "alors, qu'est-ce que tu fais?", David Isenberg m'a demandé "de quoi te préoccupes-tu" (ou, peut-être, "quels sont les thèmes chers à ton coeur" -- traduction pas évidente de "what do you care about").

En bref, je m'intéresse à l'espace où les gens et la technologie se rencontrent, particulièrement sur internet. Plus précisément:

  • les adolescents et internet
  • le multilinguisme sur internet

Yesterday evening in the skyscraper, I met David Isenberg, who instead of asking the very conventional “so, what do you do?” question, asked me “so, what do you care about?”

What a great question to ask somebody you’ve just met. It kind of blew my mind. Personally, I’ve come to dread the “what do you do?” question, because the answer is usually something like “uh, well, I’m a freelance consultant… blogging 101, stuff, teenagers, talks… bleh”. Which actually, does not adequately cover what I do and who I am. Actually, the evening before, somebody told me “you need to work on your sales pitch.” To which I answered that I didn’t have a sales pitch, because I don’t want to “sell myself” — if people want to work with me, they call me up or e-mail me, and I’m in the lucky situation that this provides enough interesting work to keep me busy and fed.

So, what do I care about? Mainly, about people, relationships, technology (particularly the internet) and where they intersect. That’s the whole “internet/web2.x consultant” thingy. And in a bit more detail, these days, there are two issues I care about a lot:

  • teenagers and their use of the internet, and the educational issues it raises (what the risks are and aren’t — insert rant about predator hysteria here — what is changing, what parents need to know)
  • languages online, particularly doing localisation right — insert rant about “country = language” here — and providing tools and strategies to help bridge people bridge language barriers better, and creating multilingual spaces (“multilingualism” stuff).

So, what do you care about?

De la "prévention internet" [en]

[fr] Thursday evening, I went to listen to a conference given by a local high-ranking police officer who has specialised in tracking down pedophiles on the internet. His presentation was titled "Dangers of the Internet", and I was expecting to hear warnings about excessive pornography consumption and predators lurking in chatrooms.

That's exactly what I heard.

Before going, I had intended to blog viciously about the conference. I changed my mind. I changed my mind because first of all, I spoke up a few times during the conference to ask for numbers, give information I had gathered from other sources, or simply state my discomfort with some of the "official" messages targeted at kids to "keep them safe".

Then, after the talk, I went to have a chat with the speaker. I realised that we agreed on quite a few things, actually. Our angle is different when presenting, of course, and more importantly, his job is to hunt down pedophiles, not talk about the internet and teenagers to the public (which, in a way, is mine).

To cut a long story short, I had a few interesting conversations during that evening, which left me more motivated than ever to get on with my book project on the subject of teenagers and the internet. Problems are complex, solutions aren't simple. And around here, there is little money available to run awareness operations correctly.

Jeudi soir, je suis allée assister à une conférence sur les dangers d’internet, donnée par Arnold Poot, Inspecteur principal adjoint à la police cantonale vaudoise, spécialisé dans la traque au matériel pédophile sur internet. J’y suis allée prête à me retrouver devant le “discours attendu” au sujet des prédateurs sexuels sur internet. Je n’ai pas été déçue. Pour être brutalement honnête, j’avais aussi la ferme intention de bloguer tout ça, de prendre des notes, et de montrer méchamment du doigt les insuffisances d’une telle approche.

J’ai changé d’avis. Pas sur le fond, non. Je pense toujours qu’on exagère grandement le problème des prédateurs sexuels sur internet, et qu’à force de placer des miroirs déformants entre la réalité et nos discours, on finit par ne plus s’y retrouver. Par contre, je n’ai plus envie de démonter point par point la présentation qui nous a été faite.

Ceci n’est donc pas le billet que j’avais l’intention d’écrire. Attendez-vous donc à quelques ruminations personnelles et questionnements pas toujours faciles dans le long billet que vous avez commencé à lire.

Qu’est-ce qui a amené ce changement d’état d’esprit? C’est simple: une conversation. Au lieu de fulminer dans mon coin et de cracher du venin ensuite sur mon blog (mon projet initial — pas très reluisant, je l’admets), je suis à intervenue à quelques reprises durant la présentation pour apporter des informations qui m’amènent à avoir un autre regard sur certaines choses dites, et même pour exprimer mon désaccord face à une certaine conception de la prévention internet (“ne pas donner son nom ni d’informations personnelles”).

Il y a des semaines que je désire écrire un billet (toujours pas fait, donc) en français qui rend compte de la table ronde sur la victimisation des mineurs à laquelle a participé mon amie danah boyd, chercheuse travaillant sur la façon dont les jeunes construisent leur identité dans les espaces numériques. A cette table ronde, trois autres chercheurs actifs dans le domaine des crimes commis à l’encontre de mineurs. Je rentrerai dans les détails plus tard, mais si vous comprenez un peu d’anglais, je vous encourage vivement à lire ce que dit le Dr. David Finkelhor, directeur du Crimes against Children Research Center, en pages 3 à 6 de la retranscription PDF de cette discussion. (Le reste est fascinant aussi, je n’ai d’ailleurs pas fini de lire les 34 pages de la retranscription, mais l’essentiel pour comprendre ma prise de position ici se trouve dans ces trois-quatre pages.)

Mais ce n’est pas tout. Après la conférence, je suis allée discuter avec l’intervenant. Pour m’excuser de lui être ainsi rentré dans le cadre durant sa présentation, d’une part, mais aussi pour partager mon malaise face à certains messages véhiculés de façon générale autour de la question des pédophiles sur internet. Et j’ai été surprise.

Parce qu’en fin de compte, on était d’accord sur de nombreux points. Parce que son discours, comme il le dit, c’est celui “d’un flic qui arrête des pédophiles” — et pas autre chose. Son métier, c’est d’être policier, j’ai réalisé. Il nous a fait une présentation sur les dangers d’internet tels qu’ils apparaissent dans son quotidien de professionnel — ce qui n’est pas forcément la même chose que “rendre compte de la situation sur internet dans sa globalité” ou même “faire de la prévention”.

J’ai discuté longuement avec lui, puis avec deux enseignantes (dont une avait assisté à ma rapide présentation de l’internet social à la HEP en début d’année scolaire) qui font de la prévention internet dans les classes du primaire. Discussions intéressantes et sympathiques, mais où encore une fois, je n’ai pu que constater à quel point nous manquons de moyens (en fin de compte, cela reviendra toujours à une question d’argent) pour faire de la prévention “correctement”.

Je voudrais pouvoir former des gens à faire le genre d’intervention que je fais dans les écoles — et pas juste en leur donnant un survol de la situation durant 45 minutes. Mais qui, comment, avec quel argent? De plus, je réalise de plus en plus que pour faire de la prévention intelligente, d’une part il faut avoir identifié le problème (les dangers) correctement — ce qui est à mon avis souvent pas le cas lorsqu’il s’agit d’internet — et d’autre part, on retombe inévitablement sur des problèmes éducatifs de base (la relation parents-enfants, le dialogue) qui renvoient à un contexte de société encore plus général.

Que faire? Allez toquer chez Mme Lyon? Peut-être. Mais honnêtement, je n’aime pas “démarcher les gens à froid”, et je n’ai pas l’énergie pour ça. (Peut-être que je devrais le faire plus, mais pour le moment, c’est comme ça que je fonctionne.) Il y a assez de travail à faire avec les gens motivés, à moitié convaincus, ou au moins curieux, qui me contactent d’eux-mêmes. Oui, on critiquera peut-être, mais j’attends qu’on vienne me chercher. Ça changera peut-être un jour, mais je n’en suis honnêtement pas certaine.

Donc, que faire? Du coup, je retrouve un bon coup de pêche (pas que je l’avais perdue) pour mon projet de livre. Je crois que le public le plus important à toucher, c’est les parents, en l’occurrence. Et les gens “en charge de la prévention”. Peut-être qu’un livre serait utile.

J’ai fait plusieurs lectures ces derniers temps qui m’ont marquée. Tout d’abord, “Blink” et “The Tipping Point” de Malcolm Gladwell. Le premier s’intéresse à l’intuition, d’un point de vue scientifique. J’y ai retrouvé, exposées de façon bien plus précises, fouillées et argumentées, de nombreuses idées que j’avais fini par me faire, au cours des années, sur la question. Le deuxième examine ce qui fait “basculer” certains phénomènes: qu’est-ce qui fait qu’une idée ou une tendance à du succès? Il y parle de la propagation des idées, des différents types de personnalité qui y jouent un rôle clé, et donne aussi quelques exemples d’application des ces principes à… des problématiques de prévention.

Ensuite, livre dans lequel je suis plongée en ce moment: “The Culture of Fear” (Barry Glassner) — une critique sans complaisance de la façon dont la peur est promue par les médias et les gouvernements pour, entre autres, encourager à la consommation. C’est américain, oui. manchettes-peur Mais on est en plein dedans ici aussi: les chiens dangereux, le loup, l’ours maintenant, les étrangers bien sûr, les jeunes, la technologie… et les pédophiles tapis dans les chats sur internet, prêts à se jeter sur nos enfants sans défense. Ce n’est pas pour rien que le premier obstacle au bonheur est la télévision, où l’on nous rappelle sans cesse et si bien de quoi avoir peur et à quel point notre monde va mal.

Mes réflexions ces temps ont pour toile de fond ces lectures. Il y a aussi, dans la catégorie “billets jamais écrits”, “The Cluetrain Manifesto”. Achetez ce livre. Lisez-le. Ou si vous ne voulez pas l’acheter, lisez-le gratuitement sur le site. Ne vous arrêtez pas aux 95 thèses traduites en français que vous pouvez trouver sur internet. Le livre est bien moins obscur et va bien plus loin.

Bref, preuve en est ce billet destructuré, écrit petit bout par petit bout dans les transports publics de la région lausannoise, ça bouillonne dans mon cerveau. Et je me dis que la meilleure chose à faire, juste là maintenant, c’est de formaliser tout ça, par écrit. J’en parle, j’en parle, mais je réalise que je blogue très peu à ce sujet, parce qu’il y a trop à dire et que je ne sais pas très bien par où commencer. Quand j’ai décidé de partir cinq semaines aux Etats-Unis, je me suis dit que si rien ne se présentait côté “travail payé” (ce qui est le cas pour le moment, même si ça peut tout à fait changer une fois que je serai là-bas) ce serait une excellente occasion de me plonger sérieusement dans la rédaction de mon livre. Et là, je me sens plus motivée que jamais à le faire — même si au fond, je n’ai aucune idée comment on fait pour écrire un livre.