Please Don't Be Rude, coComment. I Loved You. [en]

[fr] J'étais une inconditionnelle de la première heure de coComment. Je les ai même eus comme clients. Aujourd'hui j'ai le coeur lourd, car après le désastre de la version 2.0 "beta", le redesign du site qui le laisse plus confus qu'avant, les fils RSS qui timent out, le blog sans âme et les pubs qui clignotent, je me retrouve avec de grosses bannières autopromotionnelles dans mon tumblelog, dans lequel j'ai intégré le flux RSS de mes commentaires.

Just a little earlier this evening, my heart sank. It sank because of this:

Steph's Tumblr - rude cocomment

That is a screenshot of my Tumblr. And what coComment is doing here — basically, inserting a huge self-promotional banner in their RSS feed — is really rude.

I’m really sad, because I used to love coComment. I was involved (not much, but still) early on and was a first-hour fan. They were even my client for over six months, during which I acted as a community manager, gave feedback on features to the team, and wrote a whole bunch of blog posts. This ended, sadly, when coComment finally incorporated, because we couldn’t reach an agreement as to the terms of my engagement.

Inserting content in the RSS feeds is only the latest in a series of disappointments I’ve had with the service. I used to have a sidebar widget to show the last comments I’d made all over the place on my blog, but I removed it at some point — I can’t remember when — because it had stopped working. I tried adding it again, but for some reason WordPress can’t find the feed. It seemed very slow when I tried to access it directly, so maybe it’s timing out — and I think I recall that is what made me remove it in the first place.

I’m sad also to see blinking ads on the coComment site, confusing navigation, pages with click here links, and a blog which has no soul, filled with post after post of press-release-like “we won this contest”, “we’re sponsoring this event”, “version xyz released”, “we were here too” — all too often on behalf of a mostly faceless “coComment Team”. CoComment used to have something going, but to me it now seems like an exciting promise that lost its way somewhere along the line.

Last August, the version 2.0 beta disaster made me cringe with embarrassment for my former love (who on earth takes all their users back to beta when 1.0 was stable?) and left many blogs paralyzed, including my own. I started writing a blog post, at the time, which I never published, as other things got in the way. Here’s what I’d written:

I reinstalled the extension yesterday (I’d removed it a few months ago because I suspected it might be involved in a lot of browser hang-ups) but had to uninstall it a couple of hours later:

  • too many non-comment textareas get the coco-bar
  • blacklisting seems broken
  • pop-up requesting info confirmation for website blocking form submission of non-comment forms, even though coco-bar was removed AND extension was deactivated for the page.

It would be nice to be able to read some clear and detailed information about these issues and their resolution on the blog, so that I know when it’s worth trying the extension again.

Also, a major issue is that when the coComment server isn’t responding, people cannot leave comments on integrated/enhanced blogs (like this one, or my personal blog). I had to remove coComment integration from my blog so that coComment downtime doesn’t prevent my readers from leaving comments.

Update: in case this wasn’t clear first time around, these problems have since then been solved and coComment apologized for the mess. It doesn’t erase the pain, though.

So, coComment — and Matt — are you listening?

You’re in the process of alienating somebody who was one of your most passionate users — if you haven’t lost me already. I cared. I forgave. I waited. I hoped. But right now, I don’t have the impression you care much about me. I’ve seen excuses, I’ve even seen justifications, and now I see large ugly banners in my Tumblr. What happened to you?

You’ll have understood, I hope, that this is not just about me. This is about the people who use your service. The service you provide is for us, right?

End-Of-Travel Musings [en]

[fr] Peu de photos, d'articles, ou encore de vidéos de mon mois de voyage en Irlande, au Texas, et à San Francisco. Thierry trouve dommage, mais pas moi. J'apprends à prendre la vie un peu plus à la légère, à ne pas me mettre sous pression plus que nécessaire pour tirer toujours le maximum de profit de tout ce que je fais, tout ce que je vois, tout ce que je visite, chaque personne que je rencontre. A force de documenter sa vie, on court le risque d'oublier de la vivre.

Retour de San Francisco le coeur un peu lourd, car j'aime cet endroit et il abrite des gens qui me sont chers, mais heureuse de rentrer à Lausanne, que j'adore, et de revoir mon chat, bêtement. J'ai appris à "lâcher prise" concernant mon réseau social éclaté, à moitié en ligne, et dispersé aux quatre coins de la planète. On se recroisera, je le sais. Dans une conférence, lors de mes voyages ou des vôtres. On est à quelques clics de souris en ligne, jamais très loin. On est partout, au fond.

These two weeks here in San Francisco have been really nice. I got to relax and catch up with some friends (not all of them, unfortunately, and some less than I wanted to), make a few new ones, and also make good progress in the work department. I caught up with most of the stuff I’d fallen behind with during the previous month (stress and travel), and amongst other things, this means that Going Solo is now ready to accept sponsorships. It’s also time for us to strike up some media partnerships — get in touch if you’re interested. For media partnerships: [email protected] — that’s me! — and for sponsorships, [email protected] — Lily Yacobi is managing sponsor relations (she’s great!).

My travels started in a rather intense manner, with BlogTalk in Cork and SXSW in Austin. Two conferences back-to-back, one presentation on a new topic to speak about for me, two panel moderations (I’d never moderated a panel before), and a conversation to co-host (great format, by the way). Lots of people, new and known, two 2-hour nights before even landing in the US — I can tell you I reached Austin in a sorry state. Thank goodness I had a little halt in Dallas (thanks again, Adam!) to help me land.

As I mentioned, the solution I found to survive SXSW without burning out was to keep a low profile and go with the flow. I kept that up somewhat in San Francisco: not too many plans, low expectations on what I wanted to accomplish, no frantic blogging/photographing/visiting/videoing. Some people think it’s a shame, but I don’t.

Sometimes documenting your life can get in the way of living it, and I know that the pressure I put upon myself to “make the most” out of every occasion, every trip, every conference, every visit, every relationship, and simply every moment of life is wearing me down. I’ve been learning, over the past six months, that I need to cut myself some slack. Miss out on things.

So this trip, I hardly took any photos. I didn’t do any tourism. I stuck with what and who I knew, mainly. There is a whole bunch of people and businesses I regret not seeing/visiting (have I said it enough), but I don’t regret pacing my life so that I can leave here more rested than I arrived, and less stressed.

Going Solo is a lot of work, but though I have a great team of advisors and helpers, I remain the only one in charge, and I’m slowly learning how to delegate. Delegating is not something I’m familiar with or ever really had to do in my life, so I’m learning the skill — and it’s not easy for me. In the end, I end up with the feeling that I’m carrying too much weight on my shoulders, and that giving some of it to others creates even more. (See the idea?) Not to be dramatic, it’s a great experience and I think I’m doing well with it — it’s just not a trip to the beach (who would have thought that!?)

So, here I am, terminal A of San Francisco airport, at the Firewood Grill, where they make pretty decent cheeseburgers. I’ve eaten here before, I remember, a bit over a year ago after my first trip to San Francisco “in this life”. I like the music they’re playing on the radio, and I’m trying to sort through the mixed feelings in me.

I’m looking forward to going home, of course. I’m very attached to my hometown, as many of you have noticed, and whenever I’m away, I miss my cat a lot. It’s silly, but oh well. My brother will be home too, after a year spent in South America. It will be good to see him again.

But I’m leaving San Francisco with a heavy heart, too. I’m leaving behind the sunshine and people who are dear to me, as well as a community (however you want to understand that word) which means I get to bump into people I know when I go to parties. This happens in Lausanne, too, of course — bumping into people I know. Lausanne is a small village. But strangely, the San Francisco geekworld seems even smaller. And I like it. To state the obvious, “things are happening” here and it’s nice to be around. I like the city, too — even if I sometimes struggle a bit with the differences in culture between here and where I grew up and live.

I think I’ve become more relaxed about when I’ll see people again. I don’t know when I’ll be back, but I will be. I’ll bump into you at a conference, or at a geek dinner somewhere when we’re both travelling. Maybe we didn’t get to say goodbye, but we’re just a few keystrokes away online anyway — so is it really that important? I don’t know what my life will be like in a year, and neither do you, probably. We live and work in this fast-changing world, somewhere on the edge, and we eat Black Swans for breakfast.

We’re everywhere.

Thinking About The Next Going Far Events [en]

[fr] Alors que je commence à penser aux conférences que j'organiserai après Going Solo, je me retrouve saisie par l'angoisse de la transparence. Même si je prêche l'authenticité et la transparence à mes clients, cela ne m'empêche pas d'être moi aussi sujette à la crainte d'en dire trop.

Je commence aussi à sentir le besoin de véritablement créer une entreprise. Il y a trop de travail pour moi seule. Je perçois quel devra être le profil de mon/mes associés: bon vendeur (je suis une bonne marketeuse, mais pas très douée pour clore et vendre), bon dans l'opérationnel, et qui ne rechigne pas aux tâches administratives. Il y en a probablement pour plus d'une personne, là. M'enfin, je réfléchis.

There hasn’t been much going on here, I have to admit, as I decided to postpone the actual incorporation of Going Far until Going Solo was off the ground. So, head over there (if that’s not where you’re coming from) to catch up, if necessary.

As Going Solo is taking shape, I’m really awed by how much support and how many positive responses and comments I’ve received, both from old friends and new contacts. It feels good to not be the only person to believe in what I’m doing. I have a great team of advisers, too, which has taken shape over these last months.

As I start thinking about the next events I want to organize, I find myself facing (once more) what I’m going to name “The Angst of Transparency”. Although I’m 100% sold on the idea of being transparent (the Cluetrain kool-aid and 8 years of blogging) I still find myself unsure about how much to say when business is at stake. It’s as if, when it came to myself and my own actions, I didn’t really believe what I was preaching to others. I find myself afraid, just like I sense others are afraid when I tell them transparency is the way to go. How transparent is too transparent?

I have a pretty good idea for what two (maybe three) of the next Going Far events are going to be. I’ve mentioned them in passing to a few people. I also have ideas for developing Going Solo, if the event on May 16th turns out to be the success it seems to be promising to be.

But I’m afraid to start blogging about this, on the one hand for fear of giving too much away and being overtaken (which in my right mind I find stupid), and on the other hand because it will set things in movement, and I’m already aware that there is not enough of me to deal with Going Solo itself — let alone get started on another two projects.

This is where I’m really starting to feel the need to create a company. I need other people on the boat with me. And I’m starting to see what kind of person/people I need to bring on board. I need a good salesperson. I’m good at marketing, but not so much at the actual selling/closing/getting the cash. I need somebody who’s good on the operational front, who actually gets things done, and doesn’t mind dealing with tasks like making sure people have paid, keeping track of what needs to be done when (that bit is project management, actually), and so on.

I’m not exactly sure how I’m going to go about finding that person or those people — but I guess having a clear “profile” in mind and making sure my advisers know what I’m looking for (and mentioning it here) is a good start. This isn’t a job ad, though. I’m far from there.

*Cross-posted from the Going Far blog.*

FriendFeed Appeals to Women, Too! [en]

[fr] Quelques commentaires sur FriendFeed, un nouveau service de lifestreaming. Et en réaction à une liste de "blogueurs élite" quasi entièrement masculine, allez -- une liste de femmes de mon entourage qui sont sur FriendFeed.

Scroll to the bottom of the post for The List.

Brian Solis on bub.blicio.us joins Louis Gray in commenting upon the fact that “elite bloggers” are joining FriendFeed in respectable numbers. FriendFeed is a lifestreaming service, which allows you to aggregate all your online presence and publications in one place.

The first such application I bumped into was Suprglu (just checked, it’s still running, wow!), two years ago. I was happy with it for some time, and then disappointed that it had too much of a lag (they didn’t have much resources, at least at the time).

Then came Jaiku, which I liked, but I never quite got used to the layout and the fact that only titles were posted. Tumblr entered my world at about the same time, and for a while, I wasn’t sure how to use both these tools without being redundant. I finally decided that Tumblr wasn’t for lifestreaming. At that point I was also on Facebook, and the newsfeed there was pretty nice as a lifestreaming service. Then the apps arrived and things started to get ugly — but I still like my newsfeed, particularly as it does some editing for me (selecting stories I’m likely to find relevant, based on a magic mix of criteria including my “thumbs up/thumbs down” ratings on existing newsfeed elements).

Lifestreaming has two purposes:

  • gather all my stuff in one place, so that I can point people to it
  • gather all the stuff of all my friends in one place, so that I can follow them all together (this is more presence-like).

For the first, nothing beats (to this day) Jeremy Keith’s lifestream in readability. I keep telling myself I need to grab the code and do it for myself.

For the second, I’m ambivalent. I like jaiku, but I find it not very readable. The Facebook newsfeed is more readable and is edited down to a readable amount of information, but not everybody is on Facebook, and it’s not public. FriendFeed is promising, in that it’s rather easy to set up, but I don’t find it very readable, and it would need some editing features (so I can filter out stuff manually, of course, but also some automatic editing which I could turn on and off).

So, I like FriendFeed. I wish they’d make it easier to add people, though. One quick example. Here is a screenshot of the listing of my “followers” (=people who have subscribed to me):

FriendFeed - People Subscribed to Me

There is no indication of if I’ve subscribed back or not. Compare with Twitter:

Twitter / People Who Follow stephtara

This, in my opinion, is a user interface problem that has been “solved”. If you create a new social tool, please don’t give us an interface which looks like it ignores existing solutions to obvious user headaches, like figuring out if you’re following back people who are following you (there is a higher chance that the people you want to follow will be amongst the people follow you already).

So, I’m looking forward to seeing where this will go. As such, I’m not actually using FriendFeed so much as sitting on it, waiting to see when it becomes usable.

Coming back to the two posts I mentioned at the beginning of this article, my initial reaction while going through the list of “elite bloggers” using FriendFeed was “hmm, I’m not in it”.

Well, of course. I mean, I’m quite lucid about the fact that all this blogging and online presence does have at stake (amongst other things) receiving a certain amount of recognition — and although I’m reasonably good at not letting this kind of motivation drive my activities. But it’s there, somewhere in the background. I’ve talked about this a lot in French, I realise — particularly in interviews I’ve given to the press and talks about blogging in general, but not much in English. Anyway, I’m not dwelling on this as it’s not my main point, but I always have this little secret hope (that I’m not overly proud of) that I’ll “make it” into this kind of listing. But enough with that.

My second reaction was: where are the women? Now, sorry to pull the whole “sexist” card — and those who know me are aware I’m far from a flag-carrying bra-burning feminist (though who knows, in another place and time, I might very well have ended up burning underwear in public) — but when lists of “influential/elite/top whatevers” show up and women are totally unrepresented in them, I think “ah, another guy who is mainly interested in what other guys have to say, and who might suggest at some point that we need to talk about the problem of ‘women in technology'”. (Nothing personal, Louis — this is more about my reaction than about who you are.)

So, in an attempt to encourage you to check out some of the women in my world which I have found on FriendFeed, here is a list of Some Women On FriendFeed. And yes, I’ve put myself in the list, of course. Oh yeah, this does have a taste of linkbait. But I won’t be offended if nobody picks it up. So, here goes.

Self-promotion: follow me on Twitter or FriendFeed and don’t forget to blog about Going Solo, or even register!

Conference Experience Evolution and The Paradox of Choice [en]

[fr] Mes réflexions sur l'expérience vécue lors de conférences comme LIFT08, LeWeb3, SXSW, BlogTalk, à la lumière de ma lecture du livre The Paradox of Choice. Surcharge cognitive et sociale, trop de décisions à prendre. Evolution également, entre les premières conférences où je ne connaissais presque personne, et où l'accent était mis sur "faire de nouvelles connaissances", et les dernières conférences, où je me rends compte que je ne peux pas passer du temps (ni même parfois dire bonjour) à toutes les personnes que je connais déjà.

There’s a lot going on in my head these days, and unfortunately I’ve been too busy/exhausted (that damn anaemia is still around, fwiw) to blog about it. Since a week or so before LIFT08, actually, I feel like I’ve been desperately running behind the train, and the distance between my hand and the handlebar that will allow me to climb back on is just increasing.

One book I’ve been reading these last weeks (months?) is The Paradox of Choice. If you haven’t read it yet, take a few minutes to order it now. It’s turning out to be a really important book for me, on the one hand for understanding a few things about how the world we live in functions and affects us in the areas of freedom, responsibility, and of course, choice — and on the other hand for understanding myself.

I suffer a lot from having too many options to choose from: I’m really bad at being a “satisficer” in certain areas (somebody who will be satisfied with an option as long as it meets certain criteria) as opposed to being a “maximizer” — wanting the best option available. In particular in my professional life and my intellectual pursuits, each choice is agonizing, because my brain wirings keep me very focused on everything I’m possibly missing out upon each time I pick a particular option over others. I do my best to tone this tendency down, of course, but it’s there.

There’s a lot I could comment upon in relation to this book and all it is helping me understand (it delves deep into the mechanisms of choice, and that’s fascinating), but suffice to say right now that it’s colouring a lot of my thinking in general these days.

One of the things I’ve been thinking about a lot recently is conferences. Obviously, as a conference organizer (Going Solo early bird price ends soon, by the way!), it’s on my mind, but I’ve also been attending quite a few conferences recently and reflecting of how my experience of these events has evolved (due to “burn-out”, increased network and public profile, and maybe other factors).

For online people like me, conferences are an occasion to see their usually scattered network of relations (friends or business contacts) coalesce in one single geographical location over the space of a few days. It can be very exciting, especially when you get to meet many of these people offline for the first time, but it can also be overwhelming. During my first conferences, I also got to know a lot of new people. People I wasn’t interactive with online. People who “grew” (ew) my network. People I liked and decided I wanted to stay in touch with. People who were interesting business contacts.

As conferences went by, I would find myself in a crowd of more and more people I already knew and appreciated and wanted to spend time with. I think FOWA last November was a breaking point for me — I realized that it was impossible for me to catch up with all “my people” there in the space of two short days. It was quite distressing to realize this, actually.

A few weeks after that, I was in Berlin for Web2.0Expo. A bit burnt, I took things way more lightly. Attended a few sessions. Didn’t even show up on certain mornings. Hung out with people I met there. Didn’t try to blog all the sessions I attended. It went much better.

Conferences are hard. There is a lot of intellectual stimulation (sessions and conversations), and a lot of social stimulation too. As I mentioned earlier in this post, I already feel life is simply too full of interesting things and people. In my everyday life, I struggle with the feeling that there is “too much out there” for me to “deal” or “cope” with — and a conference just concentrates this feeling over 2-3 days. Lots of fascinating (hopefully) sessions to attend. Great corridor conversations. Old friends to catch up with. New friends to make. Business contacts to touch base with. Dinners, lunches and parties. Take photos, blog, video the sessions or interview fellow attendees. To do all that well, you’d need to be superhuman.

I had two “different” conference experiences during these last six months, and they were LeWeb4 and LIFT08. Both times, I attended the conference with a rather clear business objective. It was tiring, but less overwhelming, because I’d decided in advance what I was in for. LeWeb4 (LeWeb3 actually, 2nd edition — don’t ask me why) actually turned out better than LIFT08 for me, because I simply didn’t attend any sessions (aside from half of JP‘s). At LIFT08, I had a press pass, so I did feel pressure to live-blog — and also, it’s my “home conference”, and I really like their programme. I was also giving a speech, so, although this conference experience “went well”, it was overwhelming.

So, what am I learning about conferences? They’re “too much”. So, you have to go to them knowing you’ll miss out (which brings us back to what The Paradox of Choice is about). The more connected you are, the more socially unmanageable it’s going to be. People you won’t see. Not saying goodbye. Not spending as much time as you wanted with certain people, but in exchange spending more time with others. So, I’ve come to accept that. I don’t know who I’m going to be able to catch up with. I know I won’t be able to catch up with everyone. I do my best not to plan — and if there is a small number of people (1, 2, 3) that I really want to see, I make plans with them, and that’s it.

The sessions are also “too much”. You can’t sit in sessions for the whole day, take notes, blog about them (or whatever you do) and then do the same thing the next day. Well, you can, but chances are your brain will fry at some point. I know that I can’t do it for two days in a row. At SXSW, I decided at one point to officially give up on attending sessions. I felt bad, because there were lots of them which sounded interesting, and lots of people I wanted to hear, but I also felt relieved because all of a sudden the pressure of making choices had been removed. If I happened to be hanging out with people who went to a panel, or if I stumbled into one — well, good. But I wasn’t going to make decisions about them other than on the spur of the moment. That worked out pretty well.

I did the same for the parties. Too much choice => I refuse to agonize on decisions before the last moment. All open. Go with the flow.

So, bottom-line: very little planning, lots of improvisation, and setting low expectations about doing precise stuff or hanging out with precise people.

To change the subject a little, I noticed at LIFT08 how at one point, there seems to be a physiological limit to taking in new people (certainly some relation to the Dunbar number department). At LIFT08, I was just so socialed out (or over-socialized), between running around promoting Going Solo and being the object of some attention after my speech (watch video), that I realized at some point that I was doing horrible things like:

  • trying to hand out moo cards twice to people I actually already knew (in this case, it was Robert) in the space of a few minutes
  • asking people for their name 3 times in a row
  • forgetting I’d talked to people, even when they took the trouble to remind me what we had talked about a few hours before
  • and of course, totally not recognizing anybody I’d been introduced to recently or at a previous conference

In this kind of situation, you can do two things. “Fake it”, as in “oh, hi! how’s business, blah blah blah” and hope that the person will drop enough info to help you out, or just fake it till the end. To be honest, I hate the idea of doing that, and I can’t bring myself to do it (plus, I’m sure I’d be quite bad at it). So, I prefer the second option, which is being honest. I apologize for not recognizing people (mention that I’m hopeless with faces — people who know me can attest), explain that I’m over-socialized and have simply been meeting and interacting with too many people. In my experience, this approach works out fine.

There’s also a lot to be said about “micro-fame” — the first couple of conferences I went to, the number of people I “didn’t really know” who were interested in talking to me (as in “walked up to me to introduce themselves”) was close to zero. Today, people show up out of nowhere, know me, want to speak to me. Friends want to introduce me to people they know (which is good, by the way!) My first conferences involved a lot of just meeting a nice person or two, and hanging out with them for the whole conference. This is more difficult today (except maybe at small conferences like BlogTalk) because I just know too many people (or too many people know me).

There also seems to be a subculture of highly-travelled, highly-conferenced people I’m suddenly finding myself part of — and I’m sure it would be worth taking a closer look to what’s going on here (hmm… a conference, maybe?)

I’ll stop here, after dumping these thoughts in this not-very-organized post. It felt good to write all this down. If you have comments or thoughts, agree or disagree, experiences to share — my comments and trackbacks are yours to use.

Time to Sign Up for Going Solo [en]

[fr] Ça va commencer à être le dernier moment de vous inscrire pour Going Solo, si vous voulez profiter du prix de lancement. Aussi le dernier moment pour en parler autour de vous! C'est possible d'acheter des billets plus tard, bien sûr (et ça fera plus de sous pour l'événement si vous vous enregistrez plus tard) -- mais bon, ce serait dommage de laisser passer le délai.

Je ne serai pas dans le coin pour vous le rappeler à nouveau (serai offline jusqu'à la fin du week-end), donc c'est maintenant entre vos mains. Si vous connaissez des communautés de freelancers qui peuvent être intéressées par l'info, ne vous gênez pas pour la communiquer plus loin. Il y a quelques bons articles en français couvrant Going Solo -- fouillez dans ma collection de liens ou bien sur Wikio.

…and plug it. Earlier Bird prices (300CHF) end this week-end, I wouldn’t want you or your readers to miss them (well, I’ll get more $$ for the event if you register after the deadline, but I’m thinking of you too, see).

I’m really happy about how this is going. Much coverage (in four languages so far! want to add yours?) and a very encouraging number of registrations.

I’m going to be offline from tonight to the end of this week-end, so I won’t be around to remind you that time is slipping away. It’s in your hands now! If you know of any freelancer community who might be interested in the news, please pass it on to them. I’ve spent my last three days actively promoting Going Solo all over the place (I should write a blog post about it, because I think it’s an interesting case study on how to do the whole “social media” stuff right — at least, I hope I’m doing it right!) and I’m just “out”.

Next thing I need to concentrate on is polishing up a press and partner package (pretty PDF with all the relevant information neatly tied up together). Next week, when I come back.

I’m now wondering why I’m posting this on CTTS rather than the Going Solo blog — I should probably cross-post it later. Opinions on that welcome. (I’m again stuck in a “where do I blog this?” phase).

LIFT08: Kevin Marks (Google Open Social: The Social Cloud) [en]

Insert standard disclaimer about live notes.

LIFT08 168

The cloud is an abstraction, because we don’t want to think about what’s in between, or inside the cloud.

Send a message anywhere, and it’ll come out at the other end.

For Andrew Marks, Kevin’s son, the net is just part of the world. The older generation sees the net as a big cloud of poison gas. Has an impact on how we deal with the social software environment.

We assume e-mail is there and part of the web, but for the young generation it’s there to talk to adults, not really exciting. Standard boring stuff.

Their blog or their social network is “them”, but not their e-mail.

URLs are people too. Some of these pages on the internet are people. My blog is me. Links between these websites which are people are in fact expressing relationships. XFN.

Social Graph API: finds the websites that can be treated as people, and returns “me” and “friend” links between them. XFN + FOAF + Google crawler.

Problem: too many social networks!! Problem for the developers too! Need to make people sign up again, and tell who their friends are, etc…

“I want my own private island!”

The Social Graph API can help you find the friends you have on another site in the new system. Tell Twitter what your homepage is, and then Twitter will go and look up people-URLs who are linked to your homepage and in the Twitter system already, and assist you in making those connections. Finding me and my public friends on the web.

In social network land: “my friends are all here already, I’m quite happy on MySpace, don’t want to emigrate!” BUT my relationships aren’t all public, and change depending on what I’m here to do.

We put clouds around things so we don’t have to think about them. Registration, creating links between users…

OpenSocial is putting clouds around things that you don’t want to have to worry about. Take your application where the people are.

A third thing we need to worry about it: the nature of relationships. As danah boyd says, people don’t break friend links on a social networking site, except if there has been a messy break-up. Nothing less severe than that really justifies un-friending people. But when people get fed-up, they lose their password or destroy their profile, and create a new one from scratch with fewer friends. steph-note: like people used to do with blogrolls 5 years ago.

Technology mustn’t be perfect.

XFN isn’t subtle enough to render the relationships in Pride and Prejudice.

LIFT08 172

Douglas Adams: “Of course you can’t trust what people tell you on the web, not more than you can trust what people tell you megaphones… etc” 1999

The abstraction (trust, friendship, context) is in your head. It’s not explicit. The software never has a chance to understand this.

OpenSocial puts a cloud around social networking sites, the details of people, friends, etc. In the future, users could assume that your software will know about your friends, relationships, profile information. Could be implicit. In the cloud. An abstraction that any piece of software could use.

In the same way, the abstraction layer in your head provides information that you use in a way in any social software. steph-note: not sure I got that last bit right.

You can (and should) watch Kevin’s LIFT08 talk on video.

Cours d'initiation aux blogs le 26 février [fr]

[en] On February 26th I will be holding my first public blogging class (beginners) at the ISL.

The workshop I am holding tomorrow morning at LIFT covers the same material, but in English.

Mise à jour, 13.02.2008: ce cours est repoussé car la préparation de Going Solo ne me permet pas d’en faire la promotion correctement. Si vous êtes intéressé par ce genre de séminaire, contactez-moi et je vous ferai signe dès qu’un nouveau séminaire sera mis sur pied. Des cours pour particuliers sont également possibles.

J’organise un cours d’initiation aux blogs mardi 26 février 2008 dans les locaux de l’ISL à Lausanne.

  • Quand: mardi 26.02.08, 18h30-21h30 (3h avec une petite pause)
  • Où: ISL, Chemin de la Grangette 2 – 1052 Le Mont-sur-Lausanne (Clochatte)
  • Accès: en bus, prendre le 16 jusqu’au terminus, et c’est en face; en voiture, sortir à Epalinges ou à la Blécherette si vous venez par l’autoroute — il y a des places de parc à disposition devant l’école.
  • Qui: non-blogueurs (si vous avez déjà un blog, vous allez vous ennuyer ferme), pas de prérequis technique autre qu’être capable d’aller vérifier son e-mail via le web.
  • Combien: 150 CHF pour les 3 heures de cours, à payer une fois le nombre de préinscriptions suffisantes (5 personnes)
  • Comment: préinscription en envoyant un e-mail à Stephanie Booth, précisant nom, adresse, et nombre de personnes s’intéressant au cours.

Ce cours s’adresse à toute personne désireuse de découvrir ce qu’est un blog, pour son usage personnel. Pour plus d’informations, voir directement la page dédiée à ces ateliers pratiques.

Comme les lecteurs de ce blog ne sont a priori pas les personnes qui seront intéressées par ce genre de cours, je vous remercie infiniment de faire passer le mot auprès de votre entourage!

Blog Host Ugliness [en]

[fr] Une amie Serbe s'est vu poser un ultimatum par son hébergeur de blogs: 24 heures pour supprimer commentaires d'un autre blogueur et liens vers ses sites, ou voir son blog disparaître.

L'hébergeur en question (qui utilise WordPress multi-utilisateurs, comme WordPress.com) avait en outre désactivé la fonction d'exportation de blog.

On s'en est sortis comme on a pu (voir ici).

Mis à part le côté technique de l'affaire, il est absolument scandaleux qu'un hébergeur de blogs se permette d'agir ainsi. Certes, tout hébergeur est libre de "virer" des clients -- mais déactiver au préalable la fonction d'exportation des blogs, cela atteint des sommets de mesquinerie. A bon entendeur.

Edit: sur Seesmic, l'histoire en français et en vidéo.

Note: I’ve updated this post as I gathered information allowing me to see more clearly in this whole mess. Please read the comment if you’re going to jump in the conversation or blog about this.

Wednesday night, my friend Sanja from BlogOpen (she was my very kind and competent hostess) pinged me on IM. She had less than 24 hours to export her blog before her blog host shut it down.

It was a blog hosted by WordPress multi-user [Edit: not WPMU]. Easy enough, I thought. There is an export function. Unfortunately, when I logged in (the interface was in Serbian, but I can find my way through WordPress with my eyes closed), this is what I found:

WordPress (MU?) with no Export

Even if you don’t understand Serbian, you can see there is a missing tab. I tried calling /wp-admin/export.php directly, but the file had been removed.

Well, after a bit of poking, prodding and thinking, this is what I came up with (reminder: WPMU means that you can’t there was no possibility to install plugins and no direct access to the server):

Last Hope Export of WordPress MU Blog

I went into Options > Reading. I set the feeds to “entire post”. As there were 110 posts in this blog, I set the home page to display all of them, with a little margin for error. There were more than 1400 comments, so I set the maximum number of items in a feed to 1500.

Then I did three things:

  • saved /feed (an RSS dump of the blog posts)
  • saved /comments/feed (an RSS dump of the comments)
  • scraped the blog (with single blog post pages) as an extra backup by running wget -r -l1 -w1 BLOGURL (thanks, John) from my server (also to save the images).

The blog was saved. I couldn’t import the RSS dump of blog posts into WordPress.com, where I told Sanja to open a new blog account, so I quickly set up a regular WordPress install on my server, imported it there, and exported it in WXR format. Great.

Comments, however, are another story. If you’re in a hackish mood, any help would be appreciated.

We’ll probably have to deal with the images too once the blog has been completely wiped off the 381.com server — for the moment it seems like it was disabled, but the images are still there (see this one for example).

There, that was for the technical part.

Now for a personal comment. I find it utterly disgusting and shocking that a blog host owner would give people an ultimatum to leave and disable the export function in the blogging software. Sanja tells me that they had the export function until a few days before the ultimatum.

Of course, a blog host can choose not to host certain people. But trying to lock people in by disabling export of their own data is simply evil. If you’re kicking people off your system, you damn well better make sure they can take their data with them.

Edit, 27.01, 12:00: I’m happy to learn that it seems the disabling of the export function was not related to the ultimatum, and that the blog381 people were not actually trying to actively lock people in. However, it remains that it’s pretty delicate in a conflictual situation to tell people to “submit or leave” when they don’t have a way to export their data on their own.

So, people, please. If you need a blog host, choose a serious one. WordPress.com for example. Or Blogger. Or Typepad. Putting your precious blog between the hands of an individual is risky (weblogs.com, anybody? and if you remember, people on weblogs.com at least had the guarantee they could export their data…)

How did this happen?

I got some details about the situation, but a word of warning about that, first. The source material to this Serbian blogosphere drama is all in… Serbian. I’m relying here on what my friend Sanja told me about the situation, and I do not doubt her good faith. I know, though, that stories do have multiple sides, and that there might be more to the background than what I’m telling you here — but whatever the background story, it cannot justify the behaviour of this blog host.

From what I gathered, what brought about this crisis is a quarrel between two bloggers: Tatjana aka Venus aka Lang (Update: Tatjana is not happy that I’m linking to her and has redirected visitors to this site elsewhere; to see her blog, copy-paste the link http://www.laluve.com/ in your browser), the owner of the Serbian blogging platform blog381.com (not the Tatjana who organized BlogOpen!), and another pretty popular blogger. At some point, Tatjana decided to forbid the people using her platform from linking to this other blogger or harbouring his comments.

Here is the warning she posted on the community forums:

Vlasnik blogova

http://bruh.org/ludizmaj/,

http://www.blogoye.org/pecina/,

http://www.blogoye.org/Mudrosti/,

http://www.blogoye.org/sujeta/

(ima verovatno jos ali ne mogu da trazim)

je ovom blog sistemu naneo stetu laziranjem glasova oko izbora za najblogera (na kom je on bio ‘pobednik’), ‘miniranjem’ sledeceg izbora, sirenjem neistina, traceva, vrbovanjem novih blogera sa tri osam jedan sistema, a sve u cilju da se naskodi ovom sistemu a poveca sopstveni traffic i “ugled”.

Za one koji nisu dovoljno informisani i sve ostale koji su slusali ili nisu, samo jednu stranu price od gore pomenutog, necu dodatno iznositi nikakve detalje, niti vise imam nameru da se borim sa provincijalizmima pojedinih ljudi koji su bili ili jesu na neki nacin u komunikaciji sa blogom381 i njegovim korisnicima.

Slobodna volja svakog od nas da pise kako i gde hoce, ali oni koji se odluce da i dalje pisu ovde nece moci da imaju linkove ka ovim blogovima niti komentare vlasnika istih.

Ukoliko imate zelju,nameru ili potrebu da ostanete na ovom blog sitemu, obrisite linkove i komentare gore pomenutog blogera u roku od 24h.

Translation (Sanja was a bit tired, so forgive the wobbliness):

The owner of these blogs
http://bruh.org/ludizmaj/,
http://www.blogoye.org/pecina/,
http://www.blogoye.org/Mudrosti/,
http://www.blogoye.org/sujeta/

has caused damage to this blog system by faking votes for the election of “The best blogger” (where he was “the winner”), and was undermining the next election by spreading gossip, lies, and recruiting new 381 bloggers, with only one aim: to damage this community and increase his own blog traffic and “reputation”.

For those who are not informed well enough, and all others who were listening or didn’t, only one side of the story of the person mentioned above, I will not give any additional details, nor do I have the intention to fight with provincialism of some people who were or in some way are connected to blog381 communication and their users.

It is the free will of each of us to write how and where we want to, but those who decide to keep writing here, will not be able to have links to these blogs or comments by their owner.

Those of you who have the wish, intention or need to stay on this blog system, should delete links and comments of the blogger (mentioned above) within 24 hours.

Sanja learnt about this because the owner of the blogging platform left a comment on one of her posts (not the most recent) to let her know about it. Given that the “other blogger” in question is a friend of Sanja’s, she wasn’t going to comply.

Other bloggers have also seen their blogs deleted, or at least de-activated (actually, before the 24-hour limit was up). A dozen or so, says Sanja.

If you want to chime in on the “political” side of this story (particularly if you’re involved in this story or a direct witness), you’re welcome to use my comments. However, I ask (as always) that everybody remain civil and refrain from personal attacks (commonsense blogging etiquette, y’know).

Update: It seems that since Sanja’s blog was deactivated, the whole blogging platform has been shut down, with a message that people can e-mail the administrator to get an export of their blog. This message was not there during the ultimatum period.

In a comment to this post, Tatjana aka Lang asked me to remove the link to her blog, http://www.laluve.com/ , which I had placed upon her name. As I have refused to remove it (linking to the people involved in this story is perfectly relevant, and on the web, you can link to who you want, anyway), she has set up a redirection which sends visitors from this site straight off to CNN. So, I’ve left the link in, of course, but provided you with a handy copy-paste if you want to go and visit her all the same.

Going Solo Venues, Open Stage, and Link Love [en]

[fr] Sur le site de Going Solo, vous trouverez le récit de mon après-midi passée à visiter des salles de conférences à Lausanne. Ma proposition d'Open Stage pour LIFT'08 semble avoir du succès mais a encore besoin de vos votes.

Je me pose ensuite des tas de question sur les raisons pour lesquelles Going Solo ne semble pas attirer plus l'attention des blogueurs. Est-ce trop tôt? Pas assez d'informations? Ai-je épuisé mon capital social? Est-ce que tout le monde pense que les autres s'en chargent?

Pour que des personnes en-dehors de mon réseau direct puissent entendre parler de Going Solo et s'y intéresser, j'ai besoin de votre aide. Voici la (modeste) collection de liens couvrant Going Solo. Julien a parlé plusieurs fois de Going Solo en français (merci!), mais je crois que c'est à peu près tout côté couverture francophone. Oui, la conférence est en anglais. Mais vos lecteurs francophones ne sont pas tous nécessairement anglophobes, ni les personnes qu'ils connaissent à leur tour.

Que ce soit clair: je ne veux forcer la main à personne. Si vous trouvez Going Solo inutile ou même bête, ne perdez pas votre temps à en parler (ou mieux, en fait, racontez pourquoi vous pensez ainsi, ça m'intéresse). Mais si vous désirez soutenir cette conférence et que ce n'est visible nulle part sur votre blog... Prenez un petit moment pour ça.

Et si vous avez un éclairage à offrir concernant ma difficulté permanent à "rallier" les gens autour des choses que je fais (pas les choses que je blogue, hein, celles que je fais), je suis toute ouïe. Merci d'avance.

Just a note to say I’ve published a blog post on hunting for venues for Going Solo (yes, on the Going Solo blog — what? you haven’t subscribed yet? what are you waiting for?). If you have any thoughts on the points I raise there, go ahead.

In the good news departments, it seems my open stage proposal about organizing a conference for freelancers is attracting interest. It still needs votes though, so if you want to help make sure I hit the big stage and you are going to attend LIFT, be sure to vote. (Every vote counts. Thanks.)

Prepare for slight digression.

For some reason, I seem to always have trouble motivating people to “spread the word” about stuff I’m doing. There seems to be a disconnect between the picture people send back to me (“Oh, you have so much traction, you’re so influent, etc.”) and what actually happens when I try to get the word out about something.

I usually don’t have this problem when it’s somebody else’s stuff. If I sign up for your nice new shiny 2.0 service and like it, I’m going to convince dozens of people to sign up. Twitter. Dopplr. Seesmic. It’s even happening with offline stuff like the neti pot.

I guess one of the issues is that I’m not really comfortable promoting my own stuff. Some people seem to have no problem doing that — I always feel like I should shut up, and if what I’m doing is really worthwhile, other people will pick it up and blog about it. On the other hand, I am pretty comfortable page-slapping people with my own writings.

So, what is it? Do people underestimate the support I need from the community? Am I one of those annoying people who ask for too much and don’t give enough? Do I squander my social capital? Is the stuff I do so lame that nobody has any interest in talking about it? Am I simply just “missing” a little something somewhere that I still haven’t figured out? Am I just not active enough in self-promoting?

Don’t get me wrong. I’m not complaining about my technorati ranking or about the fact that some of my blog posts have already been around the world three times (my stuff on MySQL encoding problems and multiple WordPress installations have remained popular for years — the latter with spammers, maybe, I’m afraid). It’s more about stuff I do as opposed to stuff I write.

Take Going Solo. I know I haven’t really started pushing it out there, because we don’t have branding yet and the price isn’t quite set. But still. When I announced it here on CTTS (and before that, when I said I was starting a company), a lot of people stopped by to leave an encouraging comment or send me a nice tweet. I really appreciated it.

Now, not trying to make anybody feel bad here, but here’s the coverage of Going Solo that I’ve been able to round up (or the technorati cosmos. I’m getting into the habit of bookmarking any “coverage” links, because they’re easy to find on the moment, but 6 months later you can forget about it.

Is it because I haven’t explicitly said “Going Solo needs your link love”? (If that’s it, I’m saying it now.) Is it because it’s “too early) — ie, people are waiting for the venue to be set, the full programme to be announced, sidebar badges to be available and the tickets to be on sale? I personally don’t think it’s necessary to wait that long. I’m convinced Going Solo is going to be a really useful event for many freelancers out there. I want to get the word out and create interest for it, also outside my immediate network. And for that, I need you. You’re the only people who can help me reach “outside my network”. Or maybe I’m being difficult, naive, or expecting too much?

I’d like to understand what’s happening. I’d like more people to talk about Going Solo and try to promote it to their networks, of course, but my main issue here is understanding. So any insight will be… more than welcome. If you think Going Solo is worthwhile, but you haven’t blogged about it, it would help me if you left a comment to tell me why you haven’t (yet, hopefully!) blogged about it. Again — I’m not asking for justifications, just insight from “the other side of the fence”.

This week-end, as I was hurrying to get my LIFT workshop out of the door, I was astonished (in a disappointed sort of way) to see how few people had come up with proposals for LIFT. I know people wait until the last minute to do it, but I also realised that I hadn’t really blogged about LIFT this year. I guess I was thinking that it was so popular anyway, a blog post of mine wouldn’t really make much difference. “The others” were already blogging about it.

Then I took a step back and thought of Going Solo — how my frustration that people weren’t talking about it more. So I wrote a blog post to tell people it was the last minute to send a contribution to LIFT. Did anybody make one because I blogged about it, I wonder?

So, done with the angst-ridden rambling. I welcome your comments. And Going Solo needs your link love.