Measuring a Blog's Success: Visitors and Comments Don't Cut It [en]

[fr] Un blog, c'est un investissement à long terme. Six mois, un an au moins sans se poser de questions, avant d'essayer de voir si "ça marche" ou pas. Et ne mesurez pas son succès aux visiteurs et aux commentaires. Plutôt, trouvez un moyen plus qualitatif de mesurer les bénéfices que vous en retirez, en vous basant sur la raison pour laquelle vous tenez ce blog.

Interestingly, a large part of my work right now seems to revolved around blogging. I’m happy about that. I’ve been blogging for over 10 years now, and went I became self-employed mid-2006 the first “title” I used was “blogging consultant”. Because back then, it was about blogs (and maybe wikis, and maybe social software, but not “social media”).

Anyway, I digress.

What I want to point out is that if you start a blog, or your company starts a blog, it’s important to have realistic expectations about the kind of benefits you’ll reap, and when, and how to measure them.

Even in 2011, too many people imagine that if you’re doing a good job with your blog, it will translate into thousands of visits per day and dozens of comments within a few weeks.

No way.

Those blogs with thousands of visits per day and dozens of comments are edge-cases, and have probably been at it for longer than you have.

Blogs and comments are actually not a good way of measuring the success of a blog. Honestly, if your blog has a few hundred readers a day and you get a comment now and again, you’re doing fine.

To measure the success of your blog, you need to think back to the reason you’re doing it. What do you want to get out of it? Chances are that “having as many people as possible visit it” is not the reason you’re doing it.

Maybe you want to change the perception people have of you. Maybe you want to showcase certain things you’re doing. Maybe you want to attract a certain type of person — reader, writer, or contributor. Maybe it’s the “marketing budget” for your business. Maybe you want to share a passion. Maybe you want an outlet to express yourself.

There are many reasons to want a blog. And most of them are perfectly valid (one that’s not, most of the time: make money with it).

But don’t go around measuring readers and comments to judge your success just because they’re convenient numbers.

Maybe what you need to do is create a scrapbook of all the things people spontaneously say about your blog, online or off. Maybe you need to make a list of events or situations where your blog was an ice-breaker or opened doors for you.

That seems to make way more sense than counting visits and comments. I mean, if those are so important to make somebody happy, they can be gamed.

Blogging takes time. It takes time because it takes time to think, write, link, tag, categorize, illustrate, title, proof, and publish. It takes time to be creative, and if your ambition for your blog is to be more than a collection of breaking news, hot topics and catchy headlines, blogging is a creative job.

But blogging also takes time because it’s a long-term strategy. When blogging started being hot, there were these numbers flying around, telling us that the average blog on the web was 3 months old and had 3 articles (or something like that). People started blogging, and abandoned their blogs very quickly.

When starting a blog, I wouldn’t worry about if it’s working or not before at least six months or a year. People are in such a hurry nowadays. All this hype about real-time, the internet being a place of unprecedented speed, the acceleration of innovation, not to say the “overnight successes” we keep hearing about but which languished in obscurity for ages before coming to the light. And even if there are real “overnight sensations”, they are, as I said above, edge cases.

And your blog will not be an edge case.

Your blog can work fine and do its job, but it will not be an edge case.

Unless your blog is your product — and in this case you’re clearly in the media business, and not using your blog as a communication tool — it is not to be looked at as a service or product people are going to use everyday and flock to. Instead, it’s a collection of valuable, long-lasting, well-indexed information. It’s the expression of something. It colours who you are.

And that takes time — not just the time of labour, but the days and months flying by in the calendar, so that value can accumulate, and become valuable.

Let me sum up this long rambling post in a few points:

  • blogging is a long-term strategy: it will take many months or even years for you to see what benefits it’s actually bringing you
  • don’t obsess on visitors and comments; instead, focus on what is said about your blog, and the opportunities it brings, in terms of contacts, open doors, favorable dispositions (qualitative measurement rather than quantitative)

Just because something is easy to measure doesn't mean it's important (Seth Godin) [en]

[fr] Citation du jour de Seth Godin, dont je suis en train de devenir fan: "Ce n'est pas parce qu'une chose est facile à mesurer qu'elle est importante." (Contexte: nombre de visiteurs d'un blog/site.)

After having abandoned Google Reader during the crunch weeks preceeding Going Solo Lausanne, I heard about Feedly, installed it, and started to love it. (I’ll blog about it in more detail in a few weeks, but it’s a Firefox extension which piggybacks upon Google Reader.)

With Feedly, I’ve started reading blogs again — and also blogs that I didn’t read regularly. More and more, I end up reading posts by Seth Godin, and I’m becoming a fan. A few weeks ago, How to Organize the Room but in clear writing something I’d noticed before (atmosphere and interaction are better if people are a bit cramped). Saying thanks in a conference presentation gave me inspiration for how to do things properly next time around. And today, in Who vs. how many, he picks up on Robert Scoble’s post against the rush to audience and provides us with this “quote of the day” gem:

Just because something is easy to measure doesn’t mean it’s important.

Seth Godin

This reminds me of what I was trying to say in Twitter Metrics: Let’s Remain Scientific, Please!, when I got annoyed by numbers thrown about under the assumption that they meant anything. (The post is mainly a video because I couldn’t type at the time, but I’ve been told it was well worth watching.)

Twitter Metrics: Let's Remain Scientific, Please! [en]

[fr] On ne peut pas prendre deux mesures au hasard, en faire un rapport, et espérer qu'il ait un sens. Un peu de rigueur scientifique, que diable!

10.02.2011: Seesmic recently took its video service down. I have the videos but need to put them back online. Thanks for your patience.

Video post prompted by Louis Gray’s Twitter Noise Ratio. I’m still somewhat handicapped and used up my typing quota this morning. corrections: measure time, measure distance (not “speed”) My graphs: Louis Gray's Twitter Noise Updates/Followers Ratio Zoom in to the beginning of the graph: Twitter Noise, extremes removed Attempt to spot trends: Twitter Noise Updates per Followers, annotated Not conclusive. See also: Stowe’s Twitterized Conversational Index — interestingly, Stowe became much more “chatty” on Twitter lately 😉 Update: The Problem With Metrics — a few thoughts on what metrics do to the way we behave with our tools. Confusing ends and means.