Some Advice on Being Your Own Boss (My SWITCH Conference Talk) [en]

[fr] Une conférence que je viens de donner à Coimbra. Quelques conseils (de survie ;-)) pour indépendants.

I just gave a talk this morning on some advice on being a freelancer (dearly learned along the 4 years of my solo career), at the SWITCH conference here in Coimbra. Here’s the presentation:

This presentation is really aimed at people who are already working freelance, and are doing so as a result of turning a passion into a job. “How to become a freelancer” is a completely different talk (which I might give some day!)

Also, there was a misunderstanding about what I mean when I say “be expensive”. I mean “ask for what you’re worth” — no way do I mean “overcharge”. Most people who are freelancers by passion are a bit like hippies when it comes to money, and most people undercharge and feel they are being horrendously expensive when they ask for the right price.

This talk is not either advice for people who want to become freelancers out of nothing. Start out with a passion, something you’re good at. Maybe you might be able to turn it into a job. Only then will this advice come in handy.

If you’re interested in seeing more on this topic, you should check out the videos of the talks given at Going Solo, a conference on freelancing I organized in 2008. I also have a series of posts about procrastination that might come in handy to some (but don’t read them now, do it tomorrow ;-)).

Oh, and here’s Why the 15-minute timer dash works, and Let’s buddy work. My office and coworking space (in Lausanne, Switzerland) is eclau. I’ll add related posts here as I think of them.

*Here’s a crappy video of the talk (SWITCH will provide a better one) which I shot so I could make it available quicker ;-)*

SWITCH Conference, Coimbra: Web Today [en]

Running notes from the SWITCH conference in Coimbra. Are not perfect. Feel free to add info in the comments, or corrections.

Hugo Almeida

Machinima. Films made in virtual worlds. A new form of art! Real film techniques in virtual worlds.

  1. choose your virtual world (Second Life, WoW, Sims…” — Hugo likes SL because you can build anything
  2. choose your screen capture software
  3. edit in your favorite video editor

3D mouse to control the camera!

3D world as a collaborative platform.

Project: Hugo looks for a team in SL — no budget! In SL, he looks for artists: Japanese, British, Portuguese, Polish…

scenarios: multinational team

actors: SL avatars, animated by real people — so you need to direct them like real actors

real-time filmmaking: several weeks to make the movie (+production).

Different visions, different cultures: a melting-pot of different ideas.

Budget: 50K for a regular project in this area, but they manage with 300 €

*steph-note: Hugo is talking in Portuguese, but I’d like to know why 😉 — now he shows us a video, beautiful.*

Me 😉

Here’s the blog post about my talk (some advice to freelancers) , with link to my Prezi 🙂

Luis Monteiro

Blogging for a dream. E-mail: “do you want to make a trip to Antarctica?”

  • are you commited to the environment?
  • do you have an urge to photograph penguins?
  • do you have a passion for polar regions?
  • do you have a blog?

For Luis, yes to all these 🙂 — created a blog and got a team together to take part in the competition.

Joined all social networks to be all over the place.

Tough opponents — hate mail/messages! But Luis and his team were also tough 🙂 — with an automatic dashboard.

4 hours per day for 3 months (*steph-note: when I say social media takes time…*)

Has a pretty cousin, and after accidentally showing her on the webcam following his house, he used popular request for seeing her again to get people to vote 😉

“If I get enough votes, I’ll dress up as a penguin in summertime in Portugal” *steph-note: this guy is great fun!*

*photo of Luis dressed up as a penguin playing the guitar near a big roundabout*

It worked out! (And the comments on what he was doing became a bit more positive…)

And they went to Antarctica 🙂 *steph-note: I like the soundtrack on this slideshow, what is it?*

The question: was it worth it? *steph-note: another video clip. wow.*

Blogging every day, he wasn’t the live-blogger on the team for nothing!

SWITCH Conference, Coimbra: Science [en]

Running notes from the SWITCH conference in Coimbra. Are not perfect. Feel free to add info in the comments, or corrections.

José Pereira-Leal

Human genome: internal representation of our building blocks (assembly plan). Reading that “book” is an operation that has been going on for more than 10 years, and is an ongoing battle between public and private initiatives. Thousands of people involved, billions of dollars. Halfway through the process, somebody decided it was going nowhere, and went “private” => do this and make money in the process.

Public: taxpayer money goes into research, research is public, made available, and not owned by a corporation.

Genome: 3G letters (A, C, T, G)– 1 human cell = 1.8m of DNA in a space < 0.00001m. Very compact! Today, we know that less than 5% (probably less than 2%) actually means anything. Each cell reads a different part of the instructions.

Bioinformatics is at the crossroads of biology, computer science, maths, physics… Breakthroughs in computer science (e.g.) can dramatically speed up the process of deciphering the genome steph-note: I think that’s what he said.

Malaria: mass murderer => in the cell of the plasmodium, there are the remnants or an engulfed algae, and bioinformatics predict it should be possible to kill the parasite by using stuff that kills the algae, without harming the host.

For a proposal like that (fosmidomycin) to go into clinical trials, it would take 10 years. With bioinformatics, 2 years steph-note: if I understood correctly.

What else? Breast cancer. We need markers for disease prognosis and response to chemotherapy, and we need to know how well they predict. Approach: take an oncologist and a computer scientist, and data integration tools (bioinformatics) + data. steph-note: something about HLA-G.

Other thing: bacteria who live in human cells. Bioinformatics discovered that these bacteria lack copy redundancy (no spare tires) and we can predict which drugs will kill them.

From academia to commercialisation: need a business-friendly environment.

Archon Genomics Prize.

Monica Bettencourt Dias

PhD on cell biology of heart regeneration.

Cell proliferation. Mutant drosophiles (fruit fly).

Seeing is believing: with a microscope you look at fixed cells, but now it’s possible to actually see live cells. steph-note: photo of jellyfish, reminds me of my trip to the Oceanarium on Monday 😉

Cell cycle. If you lose part of the genome in the process, you can lose very precious proteins. Two important moments for us: chromosome duplication, and mitosis (where it can go wrong from the DNA point of view).

steph-note: Monica is showing us some video sequences of cells dividing, etc. — pretty cool! Nuclei tugging away from each other to separate the chromosomes. tug-a-war!

Centrosome helps distribute the genetic material equally between the two cells.

Interesting questions: How are the centrioles formed, and what is the role of the different structures in development and disease?

SAK/PLK4 is a centrosomal protein needed for centriole duplication in flies and humans. Does SAK-dependant centrosome duplication rely on a template? What happens if there is too much SAK? steph-note: oops, the science has lost me — very interesting but I must have skipped a bit here and there

Of course, all this has a link with figuring out cancer cells…

Lisbonne, côté Expo [fr]

[en] As the editor for ebookers.ch's travel blog, I contribute there regularly. I have cross-posted some of my more personal articles here for safe-keeping.

Cet article a été initialement publié sur le blog de voyage ebookers.ch (voir l’original).

J’étais prête moralement à me rendre à Lisbonne via le train de nuit (25 heures de voyage), mais j’ai par chance réussi à slalomer de justesse à côté du nuage de cendre volcanique pour ma troisième visite de cette ville que j’apprécie particulièrement.

Comme il y a deux ans, je loge du côté de l’Expo’98, alors que pour ma première visite, je logeais au coeur de la ville. C’est comme si j’avais deux Lisbonne: la moderne et l’historique. Hier, j’ai donc flâné le long de la rivière pour aller visiter l’océanarium, dont je vous parlerai dans un autre billet. Pour le moment, quelques images de Lisbonne, côté Expo — de jour, parce que mes précédentes visites étaient surtout nocturnes.

Lisbon Expo 01

Personnellement, je n’ai aucune idée si ce quartier est considéré comme architecturalement réussi, ou non. Pour ma part, je l’aime beaucoup. J’aime l’eau, déjà, donc mettez-moi sur un quai, et c’est déjà la moitié du travail.

Lisbon Expo 04

J’ai décidé de prendre la passerelle, pour être la plus aquatique possible. Visiblement, c’est ici que les habitants du coin viennent faire leur footing. Sur la gauche, le pont Vasco de Gama, très imposant de près.

Lisbon Expo 21

J’aime les immeubles qui longent le parc et la rivière. Formes modernes, couleurs. On met de la couleur sur des maisons, et ça me plaît (vous vous souvenez de Troyes?)

Lisbon Expo 14

Lisbon Expo 16

Je sais que l’Expo était il y a plus de dix ans, mais ce quartier me donne un sentiment de ville du futur. Comme ces deux tours coiffées d’un bonnet rappelant un peu l’Alien de Gyger, face à la rivière, comme deux vaisseaux spatiaux posés à deux pas de la gare Oriente.

Lisbon Expo 08

Le thème de l’Expo, c’était l’océan. Et ça se voit. Les bancs ondulent sur place, et certains immeubles on des façades en forme de vague.

Lisbon Expo 13

Lisbon Expo 22

Si on fatigue, on peut se poser sur un banc-bloc coloré, ou prendre la télécabine, ce que j’ai fait à mon retour de l’océanarium (vous en faites pas, je cherche toujours comment prononcer ce mot en français!)

Lisbon Expo 26

Lisbon Expo 28

Cette petite promenade en photos ne serait pas complète sans une plaque d’égoût de l’Expo ’98 — une collection, ça se prend au sérieux!

Lisbon Expo 23

La blogueuse et les conférences [fr]

[en] I write a weekly column for Les Quotidiennes, which I republish here on CTTS for safekeeping.

Chroniques du monde connecté: cet article a été initialement publié dans Les Quotidiennes (voir l’original).

Les conférences, c’est l’occasion idéale de créer des contacts et de renforcer les liens existants. Et si l’on a la chance d’avoir un blog, c’est doublement l’occasion de le faire.

En 2004, j’assiste à ma première conférence “de geeks” (à l’époque, c’est clairement ce qu’on était, nous les blogueurs). Fraîchement sortie des études (elles ont été longues!), il m’est difficilement concevable d’écouter un orateur sans prendre des notes. Blogueuse depuis plusieurs années, il m’est difficilement concevable de prendre des notes sans les publier. Ça deviendra une habitude par la suite: je prends des notes aux conférences auxquelles j’assiste, et je les publie sur mon blog.

Pourquoi est-ce que je vous raconte ça? Parce que je me suis rendu compte, au détour d’une conversation ou deux avec d’anciens et nouveaux participants à la conférence Lift en fin de semaine dernière, à quel point c’est mon activité de blogueuse au fil des conférences qui a servi de catalyseur (voire de détonateur!) dans la construction de mon réseau. (Je n’aime pas trop le mot “construction” ici, qui donne l’impression d’une démarche délibérée alors que c’est plutôt un processus organique qui se fait un peu tout seul, mais faute de mieux…)

En me positionnant comme “celle qui prend des notes et les publie sur son blog”, j’initie des contacts tant avec les autres participants que les orateurs — ou même les organisateurs de la conférence. On pourrait dire que c’est la recette “faites quelque chose qui ait de la valeur pour la communauté, et elle vous en sera reconnaissante”.

Je ne sais pas comment c’est pour vous, mais pour ma part, si je me retrouve dans une salle pleine de personnes et que je n’en connais aucune, je trouve très difficile de faire connaissance avec les gens autour de moi (à plus forte raison si ces personnes se connaissent déjà). Par contre, si je connais une ou deux personnes pour commencer, ça aide énormément. Bloguer est un excellent moyen de provoquer ces quelques premiers contacts qui mèneront plus loin.

Bien entendu, plus on fait ça de façon désintéressée, et mieux ça marche. C’est d’ailleurs comme ça avec plus ou moins tout ce qui touche au réseautage et aux médias sociaux.

Lift10: Printing the internet out (Russell Davies) [en]

Here are my running notes of the Lift conference in Geneva. This is Printing the internet out (Russell Davies). May contain errors, omissions, things that aren’t quite right, etc. I do my best but I’m just a human live-blogging machine.

Found other good posts about this session? Link to them in the comments.

Most of what follows is true. *steph-note: he has Kinder Surprise as prizes, just threw one to a member of the audience!*

Lift10 Russell Davies

Has worked in advertising for a long time. Realized after a while he wanted to be at the front of the train because it was less crowded. But being at the front of the train is being at the back of a whole lot of other trains.

Exploring the recently possible. But what we actually do is explore the recently easy. People don’t realise when something becomes easy! Big gap. *steph-note: I’m in there ;-)*

Screens.

Book “The Comfort of Things” (Daniel Miller)

Objects are more than just a screen. Big red remote button (made by @tinkerlondon) instead of tinier and tinier keynote remotes.

Lift10 Big Red Remote Button

Brilliant post: The street as platform. Terribly long, you realize how long when you print it.

“Things our friends have written on the internet” (2008). Newspaper Club.

There are brilliant bits of infrastructure lying around (printing presses) and they’re not used as much, so easy access.

“We have broken your business, now we want your machines.”

Trying to imagine what houses would be like in 2050, based on model houses. *shows photos* Speculative modelling.

We shouldn’t forget about analogue friction.

Russell loves pockets. We build book-sized things really well, but not objects the size of a chestnut. Poken! (on screen!)

Data about who you are => manufacturing process => make something you can put in a kinder egg => you get extra points.

Project: look at the software you use over time (like RescueTime) and then send you building blocks representing it 🙂 Making visible and material something we have trouble grasping (how much time we spend in these things).

Christmas decorations based on people’s social media use. Dopplr clouds, Twitter snowmen, Last.FM bars, etc 🙂 *steph-note: I want a Twitter snowman!*

Physical transformations are even more indistinguishable from magic. Turning something from the data world into something physical. The mix tape. Much better on cassette than just sending a playlist. Because it’s a physical object. Personal objects are really powerful — and people are really used to paying for objects.

Printing wikipedia!!!

Lift10 Russell Davies Thanks

Lift10: How to win in digital (Richard Murton) [en]

Here are my running notes of the Lift conference in Geneva. This is How to win in digital (Richard Murton). May contain errors, omissions, things that aren’t quite right, etc. I do my best but I’m just a human live-blogging machine.

Found other good posts about this session? Link to them in the comments.

As an ex-RAF pilot, more used to speaking to one person (air traffic controler) when he has an earpiece strapped in.

Lift10 Richard Murton

Big organizations have many questions about what they should do with the digital world. => accenture

Go through some of the key challenges big organizations are facing to tackle the digital world, and the 5 key things they can do right.

Context. Life was simple before, all you needed was a website, a bit of search, and a few banner adverts — that was a digital strategy.

Now… it’s a really complex jungle out there.

Outbound marketing vs. surround marketing. More of the latter now. Capture the attention of all the consumers out there.

Traditional channels are increasingly digitized. Ex. billboard changed into super-screen billboard.

The consumer is everywhere, in control, and has different attitudes and actions from before.

Average 10-30% invested in digital.

Challenges. Some quotes:

  • relevance “we are not winning the battle for customer relevance in digital” — lots of the visitors of websites are anonymous => hard to provide them with a relevant experience (“hi Joe, same beer as usual?”) The winning companies are creating intimacy out of anonymity.
  • “even small site changes wait for up to 10 different stakeholders approvals” — can’t spend 6 months with your agency planning and 3 months building etc for your website. A two-year cycle is way too long!
  • home-grown platforms — stitched together isn’t going to serve you very well if you want to provide your customers with a sleep agile environment
  • “technology spend as a proportion of digital revenue is out of control”
  • “web reporting and measurement is its own little island… it’s not connected” — internet: very measurable, we just need to figure how, and how to use it

Success:

1 Place analytics at the core of your digital marketing campaign and business, and intelligence to see what solution actually drives the outcome you want (real-life testing); content at the asset level, measure success of variations.

If you don’t know who your customers are you can use simple techniques like reverse IP lookup to know where they’re from, etc… => can already give you some insight (ex. urban vs rural areas, etc), or use the search term they used (do they know the brand? is the search sophisticated?) Possible to use info gathered in social network sites to target advertising to customers when they finally come to your site (e.g. Jack was asking around about plasma screens)

2 Moving to single integrated platforms. Cost, security.

3 Vertically extending into advertising. We think only 14% of ads we see are relevant to us. Lot of space for optimization!

4 Horizontally extending into online and offline worlds (Holy Grail).

5 Managed services to create digital campaigns. *steph-note: not sure I understand what a managed service is*

Future is agile, flexible, scalable and uses analytics as a foundation.

Lift10: Technology and Cultural Difference in China (Basile Zimmermann) [en]

Here are my running notes of the Lift conference in Geneva. This is Technology and Cultural Difference in China (Basile Zimmermann). May contain errors, omissions, things that aren’t quite right, etc. I do my best but I’m just a human live-blogging machine.

Found other good posts about this session? Link to them in the comments.

Quick overview of Basil’s work at UNIGE Dept. of Chinese Studies.

Lift10 Cultural differences in China 3

A cultural difference: language. What happens when this kind of difference meets technology? Encoding issues. steph-note: don’t I know it! With Chinese, disastrous!

Lift10 Cultural differences in China 2

This is related to production history. English-speaking users first, then others came along. “ASCII” = American Standard Code for Information Interchange.

Keyboards in China look just like ours, but how on earth do they manage? Most common method: they type phonetically and then choose amongst a selection of homophones. Very quick, with autocompletion. But the problem is that afterwards Chinese people forget how to write by hand (they forget the precise strokes).

The Google logo on the Chinese web. Localized Chinese versions are usually not very Chinese. How do you think they feel about it?

Lift10 Cultural differences in China 4

Lift10 Cultural differences in China 5

Lift10 Cultural differences in China 6

Lift10 Cultural differences in China 7

Cf. List of unequal treaties. Everyone in China knows about these. Used to others taking advantages. Pay attention to this if you want to do business in China.

Successful social network in China, Kaixinwang.

Difference with Facebook: FB has two views, your profile, and info about your friends (newsfeed). Very strict policy about privacy (won’t reveal pages you view to other users on the site). Kaixinwang don’t do advertising posters on the main page, but design games with ad placement. (Design the games themselves.)

Virtual gifts. But some of the gifts are advertisements. Small applications, like a Smart car that you can play with, it grows bigger, and the skin changes.

Technology IS culture. The economy of China is growing really fast. What will technology look like the day it’s reinvented by the Chinese to fit their own needs?

Three things should happen:

  • language issues: technology is being developped *for* the Chinese language (already happening)
  • more abstract: computer technology is embedded with Western logic (good at chess! bad at go! really smart programmers are finding it impossible to write a programme that plays go well) — biggest user of the internet, government puts billions in new technologies, and to find out what is dangerous and what is not. Cf. Human Flesh Search (*steph-note: heard about this on On The Media.*)

Different way of looking at web pages in China. Also, they go online to have fun, whereas we tend to go online to work. Lots of gaming.

The Western media have a very black-and-white vision of China and its government. We talk a lot about censorship, but we have it here too. The Chinese government wants to make sure nothing bad happens. As an ISP you have to make certain that this or that type of content (considered harmful) is not made available.

Lift10: OhmyNews, the story and future of citizen journalism (Yeon-ho Oh) [en]

Here are my running notes of the Lift conference in Geneva. This is OhMyNews: the story and future of citizen journalism (Yeon-ho Oh). May contain errors, omissions, things that aren’t quite right, etc. I do my best but I’m just a human live-blogging machine.

Found other good posts about this session? Link to them in the comments.

Lift10 Yeon-ho OhFounder of OhmyNews. Visited other Swiss cities. Read Swiss Democracy. Glaris landsgemeinde.

“Every citizen can be a reporter.” Journalists are people who have news stories and share them with others. Every citizen can participate in the news process, whatever their age, and in many ways.

Example: a high-school teacher who has written 1685 articles, mainly on football. He doesn’t sleep, watches the game live on TV (time-difference, middle of night), writes it up between 7 and 8 in the morning. Passion! This kind of passion is not rare.

Similar passion seen at the landsgemeinde and in citizen journalists.

But is such citizen participation always good? This kind of participation is best when it is done for the right reasons. To make things better, not just to have one’s name on an article.

Beginning of OhmyNews: 4 staff members including him. Now 78, if I understood correctly.

Staff members and citizen reporters work together in the recruiting process.

A team of nine went to Paris to understand how France maintains a high birth rate: half staff, half reporters.

2008, Seoul, 72 hours of live webcasting (candle procession).

70% of income comes from advertising — they want to bring it down to 50%.

Recently, team invented 2 new income models:

  • 100,000 Club: “Let’s Study Together” — monthly fee; lectures in the OhmyNews offices. Lectures also streamed live online.
  • The “tip” system: upto 21K€ for a single story! *steph-note: not 100% sure* — readers can “tip” individual citizen journalists for their stories. Tip money is split between citizen and operational system.

Working on more ways to sustain OhmyNews.

Spectator to contributor: responsible, credible, sustainable.

William Tell play. Interviewed one of the amateur actresses.

In Glarus, every citizen is a legislator. In Interlaken, every citizen is an actor. In OhmyNews, every citizen is a reporter.

He never expected to make money — his background and interest in creating OhmyNews is purely journalistic. *steph-note: another example of success taking by surprise the passionate and disinterested :-)*

Lift10 Workshop: Privacy vs. Freedom of Speech, Law enforcement and the internet [en]

Here are my running notes of the Lift conference in Geneva. This is Privacy vs. Freedom of Speech, Law enforcement and the internet (Alexander Finger). May contain errors, omissions, things that aren’t quite right, etc. I do my best but I’m just a human live-blogging machine.

Found other good posts about this session? Link to them in the comments.

View presentation slides.

Google data requests and removal requests. Alexander tried to normalize the data (per million connected, etc.) Huge number of data requests per million connected in Brazil (59.3) and the UK (25.5). Explanation for UK: well organized, so when you ask for data you get it. France (24.2), Germany (8.7) — maybe a language issue.

Now, removal requests: very high in Armenia (53.4, but very low internet penetration). Brazil (4.7) and Germany (3.6 — if somebody writes something about you that you don’t like, you can go to court to have it taken down).

Alexander now works for Billag, but was the IT manager for Swisscom before — this talk is more linked to this previous position.

participants introduce themselves and say a few words on what they think about privacy; consensus: it’s complex; me: I’m starting to be sick of hearing about it and being asked to talk about it

Lift10 Privacy Freedom of Speech Workshop 2 Lift10 Privacy Freedom of Speech Workshop 1

Two days ago: myth of a disappearing privacy (it’s being redefined, actually) vs. start of the post-privacy era. One big issue for Alexander: forgiveness. steph-note: one issue here, the link between forgetting and forgiving

Alex thinks that Christian made the post-privacy thing a bit easy.

Issue, particularly for young people: we’re defined by others’ expectations of us, and all this online presence prevents us from “cutting loose” or “starting fresh”.

from now on, we’re talking quite a lot, so my notes are fragmented and also contain ideas that pass through my head

Maybe the most important thing is not how much information about you is available online, but how consciously you are doing it, and how aware you are of the implications.

Logfiles. When you send an e-mail or load a web page, the server knows stuff about you. Some browsers allow you to spoof info.

Problem: colliding information. Putting things together.

Being public about the fact you’re at a conference can let ill-intentioned people plan a break-in at your appartment, but they don’t know if there is a cat-sitter there, and also, your neighbours might also have this information and call the cops if they hear noise when they know you’re supposed to be away.

Privacy: the ability to reveal oneself selectively.

Bothering: people indexing sites who merge different people with the same name.

Drowning out information online with fake information.

European Convention on Human Rights: right to privacy.

Freedom of speech. In practice, it’s not absolute in any country, and subject to limitations.

Law enforcement. If you create an organization it will strive to keep itself alive. More policemen => more crime. Definition of crime changes with time. Our level of freedom is becoming narrower.

With the internet, it’s less easy to prevent unwanted expressions from being publicized. You could forbid printing and forbid selling.

Solutions: social.

The traditional strong influence of governments on communication is fading. It’s not a public service anymore. (In Germany, in particular => one of the reasons it’s been “behind” with the internet at the start.)

Importance of the liberalization of telecom.

Laws don’t normally address a specific technology. New technology is not a legislative but a law enforcement challenge.

Freedom of speech collides with privacy. Wide terms!

Is an IP address personal data? Personal data is subject to privacy. In Germany, if somebody publishes something and then is asked to take it down, then he is assimilated to being the person who said it => which is why so many takedown notices succeed in Germany.

Expressing an opinion about a business or a product can infringe the right to freely exercise that business. Hard to navigate between opinion and factual statement. A false factual statement does indeed infringe the rights associated with the business. (In Germany.)

It’s a hard world to navigate for companies! They don’t give a sh** about our privacy. When they are challenged to hand out user data, they make a risk assessment. Competing rules: Penal prodcure code and Penal law vs. Privacy Laws and Penal law. The prosecutor could ask the company to be a witness and hand over information. You can only refuse to be a witness if you would expose yourself to prosecution. (See where this is going?) If a company refuses to be a witness, you can be arrested, subjected to a fee etc => for a company, this is carried out on the managing director.

If the company agrees to be a witness, but refuses to talk, obstruction of justice, up to five years or fine (still the poor managing director).

So, not answering questions can lead to personal arrest and fines, and upto five years in prison. steph-note: see why they hand over your data?

Companies need to balance this pressure with the cost of violating somebody’s privacy: upto five years for violating secret of telecommunication (law created to prevent eavesdropping); data capture = two years or fine; illegal collection or mishandling of data = fine up to 50/100K€.

Alex: there is nothing new here (it’s just new to us because it’s the internet, but the laws are general).

Highly unlikely that any company would be punished for violating privacy, because they would have handed out the data in good faith. They didn’t do it to benefit financially. Choice: go to jail or pay a small penalty => they choose to hand over the data.