My Journey Out of Procrastination: Not Running (Firewalls and iPhone Alarms) [en]

[fr] Je ne cours plus. C'est un pas important: si on court tout le temps, on est toujours en train de remettre à plus tard, et ça ne nous aide pas à résoudre nos élans procrastinateurs. Une vie un peu plus calme est un bien meilleur terrain. Je me souviens de deux éléments importants qui m'ont aidée à changer ça: premièrement, délimiter strictement du temps non-professionnel, plutôt que de travailler tout le temps (un piège surtout pour les indépendants). Deuxièmement, utiliser les alarmes (multiples!) de mon iPhone pour rythmer mes journées et mes semaines (ne plus partir stressée au judo parce que je n'ai pas vu passer l'heure, mais avoir une alarme placée assez tôt pour que je puisse y aller tranquillement, par exemple).

This is the fourth post in the series. You might want to read the first three ones: Five Principles, Perfectionism, Starting, and Stopping, as well as Getting Thrown Off and Getting Unstuck.

At some point during 2009, I realized that I had stopped running. I had stopped being late, doing things in a rush, and being over my head in emergencies. As with all virtuous circles, not running was at the same time a consequence of my decrease in procrastination and one of the elements that led to it.

If I look at my life now, I see clearly that I am doing many more things immediately (they never end up on a to-do list, and therefore reduce the number of procrastinable items in my world) — and doing things immediately is only possible when you’re not already running for your life.

I’ve been thinking back and trying to understand how this change happened, and I can think of two important things that I started doing during the course of 2008:

  • strictly firewalling off “non-work” moments
  • using my iPhone alarms to structure my days.

The first, firewalling off “non-work” time, might not seem immediately linked to a decrease in running, but actually, it’s very important. To stop running, you see, you need to learn that things can wait. You need to teach yourself that even though you’re behind on the deadline, you can still stop.

Lots of people stay trapped in a life of stress and running by saying things like “I have to finish this”, “I can’t afford not to”, “I don’t have a choice”. We always have a choice. We always choose to stay up late to finish something a client is expecting, for example, rather than face the consequences of not doing it. Not much of a choice, you may say. But it’s still a choice. And being aware that you are actually making a choice, rather than just enduring a situation you are powerless over, will in fact making you feel better.

More importantly, it opens the door to revealing your priorities: I am staying up late to work on this project for the client rather than relaxing in front of the TV after an already long day of work, because it is more important for me to avoid having a pissed off client than having a healthy balance in my life. Sounds a bit guilt-inducing said like that, but the point here is: what does this choice reveal of your priorities? What is more important, the client, or you, or your health, or your relationship, for example? All the time, we make these choices, but our priorities are so hard-wired in that we don’t realize anymore that they are choices, and we end up being victims who “have to do it”.

The time I learnt to make time off work a greater priority for me was when I was organizing the Going Solo conference. It was a huge amount of work, and though I had a great support network, I was carrying the whole thing on my shoulders and doing more or less that had to be done. I was under a lot of stress. I would wake up in the morning, grab the computer from under the bed, and collapse in the evening after trying to squeeze in some food between two e-mails or Skype calls. I didn’t know what a week-end was anymore. I was exhausted.

One day, one of my advisors said to me something like “there’s only so much you can do in a day” or “at some point, you have to call it a day”. I can’t remember the exact words used, but the point was this: even if you have a ton of work to do, even if you didn’t do what you expected today, even if you’re behind… at some point, you have to stop. Turn off the computer, turn off work.

So, I stopped feeling guilty about calling it a day. I also started implementing mandatory lunch-breaks: I would leave the computer, set the kitchen timer on 45 minutes, and go about making myself food. 45 minutes was the minimum time my lunch-break was to last. Yes, at least 45 minutes.

And that’s where interesting things started to happen: I started cooking again, for one. In 45 minutes, I had time for more cooking than just grabbing a piece of bread and cheese — so I did it! I also started relaxing a bit in the middle of the day. I’d read something, or lie down. “Time out” like that is important, because if you’re using to your whole life being taken up by work, you tend to forget what living is really about.

If you’re less stressed, in a general way, you’ll be more fit to tackle your procrastination issues. You can’t tackle procrastination issues if you’re running around in circles from morning to evening. So first step: run around in circles only during “work” time, and have “non-work” time when you don’t run.

End 2008, I opened eclau, the Lausanne Coworking Space, and started working there. That was a tremendous help in the “firewalling non-work time” department. Without really trying to do so, I gradually and naturally stopped working at home, to work only in the office. I’d be able to relax better at home. I never implemented real office hours (and don’t want to), but I started going down there in the morning (it’s two floors below my flat!), coming back up for my lunch break (leaving my computer behind!), and closing house in the evening at some point when everybody else started going home.

And that’s the context in which I made my second big step: using iPhone alarms to pace my day. iPhones allow you to set loads of different alarms, repeating any way you like over the week. So I set a daily alarm at noon to encourage me to take my lunch break (otherwise, I would forget about it and end up without having eaten at 3pm — doesn’t make for a very functional Stephanie). I set an alarm in the evening at 6.30 to think about dinner, except on the days when I’d go to judo. On those days, I set a mid-afternoon alarm to remind me to have a snack, and one early enough to remind me to stop working, pack and leave. I set one to tell me when to get ready for my singing rehearsals. I even set myself a “go-to-bed” alarm at 23:30 and a “Cinderella” alarm at midnight, because I was going a bit overboard with late-night DVDs.

Of course, all these alarms worked because they were there to remind me of some important decisions I had made. I wanted to start getting ready for judo soon enough that I wouldn’t arrive late. I wanted to have lunch at regular hours and take lunch breaks. I wanted to be in bed by midnight so I would have enough sleep and still have a morning the next day. But as I know my sense of time is bad (and being in front of a computer is a killer), I used my iPhone to help me. It made my coworkers laugh that every midday, my quacking alarm would go off — but I knew it was an important crutch for me in applying my priorities to my life.

And that’s when the magic actually started to happen: I had the time to prepare my judo and singing things and set off without being in a rush. I had spare time during my lunch break — I would actually use it to do the washing-up. I even had a moment in the evening, in between 23:30 and midnight, to think about my next day and plan it a little (inspired by FlyLady). I would look up train times the evening before if I had to go somewhere rather than sometime in the morning, and then realize I was running late.

Gradually, some areas in my day and life started to slow down. It wasn’t chaos from start to finish. And slowly, that slowness started creeping into the rest of my life, including work. It doesn’t mean I do things slowly, though. But I take the time to do things. I’m not running anymore.

My Journey Out of Procrastination: Getting Thrown Off and Getting Unstuck [en]

[fr] Je continue ma série d'articles sur mon voyage pour me libérer de la procrastination. Deux méchanismes importants que j'ai compris: premièrement, que j'ai tendance à me décourager dès que je fais une petite entorse à une "bonne résolution" ou une nouvelle "bonne habitude" que je me suis fixée. Du coup, je m'entraine à faire de petites entorses et à reprendre l'habitude en question, pour ne pas me retrouver démunie quand la vie me bombarde d'imprévus comme elle a tendance à le faire. Deuxièmement, j'ai identifié que quand je suis bloquée, c'est souvent que je suis stressée, et souvent par une chose précise que j'ai à faire. Identifier cette chose (et identifier que je suis bloquée parce que je suis stressée) suffit en général à me "débloquer" (quand je fais la chose en question).

In this third post about my journey out of procrastination (you might want to read part 1, “Five Principles” and part 2, “Perfectionism, Starting, and Stopping”) I’m going to talk about two things that I noticed happened to me regularly, and which are clearly expressions of the perfectionism and starting/stopping components of procrastination discussed in my last post.

Both are pretty straightforward to understand but it’s worth keeping an eye open for them. I think change is a lot about paying attention to things that didn’t seem all that important in the first place.

When I was a teenager, I switched from using exercise books at school to individual sheets of paper. I did that because I had noticed that as soon as I had an “off” day and was a bit sloppy in my exercise book, I would lose all motivation to continue making the effort to take clean notes (I was a pretty sloppy kid in general). The link to perfectionism is obvious here, right?

Now, way past my teenager years, I still get thrown off easily when I’m on a roll. For example, if I decide to do something every day and I skip a day, I tend to give up. I try to keep my flat clean, but as soon as it starts becoming a little messy, I stop making any efforts. I keep track of what I spend, but if I forget for a few days, then it’s “not worth it” anymore. Perfectionism. All-or-nothing.

I hope you can see that this way of functioning is just not viable, as it puts a huge strain on never making any mistakes or skipping a class. You end up either not trying because you know you won’t be able to live up to the “no fault” standards, or trying and failing, which just proves once more how hopeless you are. And you procrastinate. You don’t put in place habits which will help you stop procrastinating the changes you want to make in your life.

One way I’ve found around this is to do things imperfectly on purpose. For example, I got an exercise bike this summer and I do 30 minutes on it every morning. “Every morning” is the rule, but in practice, I skip a day every now and again. Once a week, on average. Maybe twice. Sometimes I go for four days without touching the bike. I also have a little routine I’ve built up over time which I do after my cycling: sit-ups, stretching, etc. Most of the time I do it, but not always. Sometimes I only do part of it. Sometimes I skip it entirely and only do the bike.

The dangerous and difficult test was the first time I skipped a day. I’d been using the bike daily for 10 days and was very happy with myself. What would happen if I skipped a day? Would I never touch the bike again? Would I continue like before after my day off? Well, I continued. Then I went on vacation for a week. I didn’t use the bike on the first day (I was too tired), but I did on the second day.

Now, this might sound in contradiction with my enthusiasm about putting habits into place and having morning/evening routines that you stick to. But habits and routines, in my opinion, are fragile if they are not resilient to disruption. If you have an exercise habit that you stick to every day no matter what, what’s going to happen to it when you end up in bed with the flu, and it takes you two weeks to be functional again? Will you really pick it up again? Or will you drop it?

It’s not because I skip a day (or two, or three, or a week) that I’m going to give up.

I know that I’m not good at coping with unexpected stuff, and changes. I’ll be in a phase where I have a good life rythm, a good balance, and then something happens that stresses me out and forces me to change my schedule completely for two days, and it’ll take me weeks (if not months) to get back on my feet again to where I was before.

So I want to make sure that my life habits, my “processes”, those that keep me from accumulating a backlog of procrastination-friendly material, are disruption-proof. I think I first got this idea from Merlin Mann’s “Back to GTD” series: yes, you’ll fall off the wagon, but you can climb back on. It’s one of the things I like with GTD (and my partial implementation of it): it’s not very difficult to start doing it again once you’ve stopped.

Maybe exercising is not the best example to use, as nothing “piles up” (except guilt, breathlessness, and a waistline) if you don’t exercise — but it’s a very good case study for me of how, six months later, I am still doing something I decided to do regularly, even if I am prevented from doing so every now and again.

This is actually an excercise in starting and stopping. You learn to interrupt your habit, and pick it up again. Interrupt, start again. At first, you make the interruption easy: on purpose, just once. You become good at starting again. That means that if for some reason you have to stop, then you can start again. (Am I repeating myself?)

For example, I learned that with my exercise bike, if I’m feeling tired or haven’t done it for a few days, I just aim to pedal for 30 minutes. Never mind if I’m below my usual heart-rate. Never mind if I don’t perform well. I just spend 30 minutes on the bike, and I’m off the hook. And although I have now (gradually!) built this wonderful post-bike routine, well, I’m not going to let the size of it discourage me: if I feel a bit under the weather or lazy, I remember that the important thing here is the bike, and it’s ok if that’s all I do. The rest is optional.

The second thing I noticed I was often faced with was the fact that I fall into this “rut” of not-doing, and at some point “manage” to do something, and I become unstuck. Once that first thing was done, the rest followed. For a very long time the process seemed a little magical, because as you know if you suffer from procrastination, when you’re stuck in there, it can really seem (and be) impossible to simply do something. At some point I started figuring out how to get unstuck — and more importantly, how I got stuck.

One of the important things I understood was that when I’m stressed, I get depressed. When you’re depressed, by definition, you have no energy to do things. So, once I’d understood that, I very quickly started asking myself, when I felt in the rut, “what is stressing me?” — and often, the answer was “something I need to do”. One trick I sometimes use is the “cringe list”: write down a list of all the things that are on my conscience and that make me cringe so much when I think about them that I do everything I can not to think about them.

The next step, after identifying the source of my stress, is to actually do something about it, which in many cases (gasp!) means doing the thing I dread the most. But knowing it’s going to get me unstuck often helps — and if it’s not enough, I have a few tricks up my sleeve (like buddy-working or 15 minute timer dashes) to help me. Sometimes the “thing I need to do” seems unrelated to the other things stuck in the procrastination queue. For example, I have a whole lot of work to do, but what’s blocking me is that I need to clean the flat or go shopping before. You’ve probably been there already ;-).

“How do I get stuck” is a trickier question. Usually, it’s because when things are going well, I relax, and stop paying as much attention to how I manage my life (and things, and todos). This allows weeds to start growing in the backyard. Put clearly, I start letting things slip a little, and only “do something about it” once it gets bad enough and I’m stuck. This means that when things are going well, I still need to stay focused on keeping up with what I need to do: it doesn’t work magically, it requires effort all the time.

I have noticed that taking a moment at the beginning of each day to look at what I need to do and make sure I can do the most urgent things helps me not have these “OMG I’d forgotten this really important thing I must do!” moments. Weekly planning helps even more, and my ambition for 2010 is to go beyond that: less fire fighting, being more proactive. I’m aware we’re soaring above simple procrastination issues here, but it’s important to see all the ramifications and how “procrastination” as an identified problem sits with all sorts of other “life organisation” topics.

My Journey Out of Procrastination: Perfectionism, Starting, and Stopping [en]

In addition to the five principles I described in my earlier post, two more really important things to understand regarding procrastination are:

  • how perfectionism ties in with it
  • how having trouble starting and trouble stopping are two sides of the same problem.

So, perfectionism. I think the link between procrastination and perfectionism is perceived by most people, but it remains a superficial understanding. Like procrastination, perfectionism is not something you get rid of by just “accepting you’re not perfect” or “lowering your standards”. It’s not that simple.

Perfectionism is often rooted in deep-seated fears of the sky falling on your head if somebody says something negative about you or what you’ve done. Just willing away this emotional component will sadly not be enough to free oneself, in most cases. So, just like procrastination, one’s tendancy to go for perfection perfection perfection needs to be treated gently and with understanding. Where does it come from? Do I really believe that people can love me and appreciate what I do even if it’s (I’m) not perfect? (Don’t answer that question too quickly… The answer is often “no” if you’re really honest with yourself.) What small experiences can I do to show and teach myself that the sky will not fall on my head if I don’t do things perfectly?

It’s also important to understand that one of the things perfectionism does is make mountains out of molehills: if your standards for what you want to accomplish are very high, it’s discouraging. You think about decorating your flat to make it the perfectly decorated place of your dreams, and before you’ve even finished imagining it you’re already discouraged and don’t have any energy to even get started. This is where tricks like breaking up big projects (or aspirations) into smaller pieces can come in handy. (For example, I’ll accept that my flat isn’t decorated, and take the small step of putting up one picture on the wall, even though that won’t make it “perfectly decorated”.)

When I was a teenager, I understood rather quickly that my desire to do things “well” was getting in the way of my simply doing them. In a way, I’d say I’m a reformed perfectionist: I’ve long ago decided that I’d rather do things imperfectly than not do them (I have a “just do it even if it’s crap” mode). I also learned that what I considered “crap” was often considered by others to be “great” — like that time when I wrote a quick and dirty page on what I’d done at a job, mainly for myself, and sent it off to my brother who was working at the same company, who then (to my horror) forwarded it to the manager, manager who then (to my utmost disbelief) got back to me praising the professionalism of my crappy document.

In some cases, you might discover that perfectionism is not the real problem, but a “constructed” problem designed to achieve a goal like help you procrastinate. It might sound a bit crazy, but sometimes causality doesn’t really go in the direction we imagine.

Starting and stopping are a good example of this. Almost all people who procrastinate will at some point say something like “Oh, my problem is just starting — once I’ve started, then there’s no stopping me, I’ll do what I set out to do. I just really need to find a way to get started.” I said the exact same thing. Then one day I realised (I had a little help for that) that the real problem I faced was not that I couldn’t start things, but that once I was started, I just couldn’t stop.

I’m a little obsessive, and once I’m doing something, I get completely absorbed in it, don’t see time go by, forget to eat, forget to feel, forget to breathe (!), lose myself. It’s clearly one of the things that helped me develop RSI all those years ago, but that’s not the only problem. It’s that although I’m being productive, I’m “not there”, I’m out of touch with myself, and I’m not really enjoying it, except in a kind of manic, compulsive way. This is not flow, by the way — it’s something else and it’s not healthy.

So in a way, I have a very good reason not to want to start things. I have a very good reason for procrastinating — it’s my healthy reaction against behaviour that makes me lose myself.

The way out, therefore, is to learn to stop. If you know you can stop, then you are free to start. FlyLady understood this very well, and this is why the “you can do anything for 15 minutes” mantra works so well. Trust me, learning to stop is not easy. Once you’re finally doing something and getting into it, stopping after 30 minutes (or whatever time you’ve set) is going to feel very counterproductive. But remember where the real problem is here: if you don’t make the effort to stop, you’re cheating yourself (specially if you coaxed yourself into starting because there was a clear time limit to how much time you’d spend on the task) and it will make it even more difficult to start next time. I find the way FlyLady puts it in her “How to Declutter” page pretty inspiring:

Decide how often you are going to declutter a zone. Do a little every day – use a timer. But be warned – this can become compulsive! Once you get started you will want to clean like a banshee! Don’t burn yourself out! Only do small amount at a time. The house did not get dirty overnight and it will not get clean overnight. When you set the timer you can only do two sessions at a time. This goal may seem unattainable right now, but you can do it in little pieces. In a couple of months, the whole house will be decluttered.

So, concentrate on stopping things, rather than on starting them. Set time limits. Flip the problem on its head, and you should soon see things changing.

My Journey Out of Procrastination: Five Principles [en]

When you’re trapped in the procrastination rut, solutions coming from those who are out of it just seem inapplicable. “Just do it,” for example.

I think I’ve recently pulled myself out of the rut for good (fingers crossed), and before I forget what it is like to live with the heavy black cloud of “things I should have taken care of last week/month/year” over my head, here are a few thoughts on what helped me build a life for myself where my invoices are sent, my bills are paid, my deadlines are met, and I actually have guilt-free week-ends and evenings.

It wasn’t always like that. Actually, for most of my life, it wasn’t like that.

Changing, like most changes, has been a gradual process. I know that (for me, at least) one of the thick roots of my procrastination lies in a very archaic urge of mine to not be alone, to not do things alone. I rarely found it hard to do things (even the washing-up) if I had company, and I understood at some point that putting things off until I got myself in an unmanageable mess was in a way something I did to either force myself to ask others for help, or manipulate them into helping me out.

I think it was really important for me to understand this, because unfortunately, freeing oneself of life-threatening procrastination is not just a question of tricks and methods, but also about understanding what role such a behaviour plays in one’s “life ecosystem”, and what can be done to replace it. In my case, it included being proactive about asking for assistance or company, making sure I was having enough of a social life, and sorting out a few personal issue I’m not going to dive in here.

That being said, I learned five important principles throughout my journey that are worth sharing.

The first is that radical change will not work. If you tend to live in a messy home, it’s not spring-cleaning once every three years which will change that. Going from living in a messy home to living in a more or less ordered home is a lifestyle change. It’s like quitting smoking or starting to exercise regularly, or eating more healthily. Reading GTD, spending two days setting up your system, and “sticking to it”, will not be enough (though I’m a great fan of GTD). Be aware that you’re in for a long process, which will probably take years (it took years for me, in any case — maybe even half my lifetime). This means that you need to start by making small changes to the way you do things, instead of aiming for a revollution.

The second is to not do it alone. By that, I mean involve others to support you. Things I’ve done include buddy working, asking a friend to come over to help me clean the flat, or having my brother literally hold my hand during three months whilst I started getting my finances back in order. If it’s easier to do with somebody just sitting next to you, then ask somebody to do just that. I remember one of my first experiences of this was being on the phone with a friend, and we both had a horrible awful pile of dirty dishes to deal with. We both decided to hang up, do it now, and call again an hour later when it was done. Somehow, it felt easier to be doing the dishes when I knew my friend was doing the same thing in another country.

The third is that backlog and process both need to be dealt with. When you procrastinate, you start off in the worst of places: not only do you not have a healthy “lifestyle” process in place for dealing with things (you let them wait until it’s so urgent the only thing left to do is to call in the firemen), but you also have a (sometimes huge) backlog of “stuff” that needs dealing with. Be patient with yourself. Also, understand that there’s no point in just dealing with the backlog if you’re not fixing the process. GTD is mainly about the process. “Do it now” is also just about the process.

The fourth is to find pleasure in the doing. One component in my procrastination is that I’m overly goal-focused. One thing I had to learn to do was to enjoy doing things, and not just enjoy having done them. Life is now, even when you’re doing the dishes or cleaning the flat or paying bills. What can be done to make the process more pleasant? Well, there are things like listening to music or focusing on the task at hand in a zen-like way, but it’s also possible to keep in mind that by paying my bills now, I’m being kind to myself and treating myself well (by keeping myself out of future trouble). It helped me to realise that I really didn’t mind doing the dishes for friends when I was invited — it was doing them for myself that sucked. It wasn’t about the dishes: it was about doing stuff for myself. (Which opens a whole new can of worms: is it easy to treat yourself kindly?) When I started doing my dishes as if I were my own best friend that I loved, things started changing.

The fifth is to know your boundaries and enforce them (aka “say no”). When there is too much to do that you can’t keep up, it means that you’ve been accepting or taking on too much. This is a major chapter in itself (and as I’m getting increasingly better at setting limits and saying no when needed, I’m starting to realize how hopelessly bad most people are at this). If you catch up on the backlog, set up a good process, but keep on piling up your plate with more than you can eat, there’s no way out. Again, this principle opens up potential cans of worms: why is it difficult to say no? Fear of rejection or angering the other are not to be taken lightly. “Just understanding” this is often not enough, as the root of such behaviour is often emotional and needs to be treated with respect. (You’ll probably have noticed: you won’t get much out of yourself — or anyone — if you don’t treat emotional components of problems with respect.)

I think that before diving into any “method” to change one’s procrastinative habits, it’s worth pondering on all five of these principles and trying to keep them in mind whilst going on with one’s life: change will be successful only if you pay attention to them all. This is, in my opinion, where GTD on its own fails at “solving the problem”: it’s mainly about the process (part of the third principle here). You can get started implementing GTD, but if the deeper roots of your procrastination are not dealt with, you will simply fail at implementing GTD properly enough for it to be “the solution”, just like I did. Not that implementing GTD isn’t useful: it was a very important step for me, and helped me a lot (it changed my life, clearly), but it was not enough to free me from procrastination.

Another element I’d like to add, in case it comes handy to somebody, is that I noticed at some point that when I am under stress, I tend to feel down, and when I feel down, I tend to find it difficult to do things, and therefore procrastinate. Figuring out this vicious circle was a really important milestone for me. Of course, it then took many months of careful observation of myself to reach the point where I could go “Oh! I’m feeling down and crappy, am I stressed? What’s stressing me? Oh, let me deal with that now so I can climb out of the pit!” — and now, it never even gets to that stage (or very rarely) because I catch it even earlier and nip it in the bud.

Brain Space [en]

[fr] Mon amie Steph a utilisé hier au téléphone l'expression "brain space" pour exprimer qu'une tâche était peut-être minime mais qu'elle occupait beaucoup de place dans son esprit (dans le genre envahissante). Je cherche une bonne expression en français, mais j'échoue: "espace mental", peut-être?

Yesterday, I was having a lovely “catch up” phone call with my good friend Stephanie Troeth. At one point, she mentioned something that wasn’t a huge project but it “took up brain space”.

I thought, “Brain space! What a great expression!”

Of course, it’s about stress, attention, you name it — but I think that “brain space” is a really good way to express what it feels like.

Regularly, I’m asked to do a small thing (or worse, I volunteer) and it ends up eating at my ability to focus on something else. It’s on the “stress-list”. It’s the thing I’m asked to do but I’m not really supposed to be doing, so I have to use up energy to explain that to the client. It’s the thing that seemed simple initially but ends up having an emotional charge that is more important than expected. It can even be my taxes, which I put off doing each year until it’s really really late (think October or even November, people).

David Allen’s Getting Things Done method also recognizes that each “thing you have to do” eats a certain amount of storage space, irrespectively of how large the thing actually is. Hence the lists. Getting things out of your head.

Over the past year, I’ve been trying to learn to say no to assignments which will use up too much brain space. I’m getting better at it, but it’s not completely painless yet. I’m also very much aware that I’m flirting with the limits of how many different projects or clients I can have, or even how many friendships I can keep alive (Dunbar’s number, anyone?) — even with the help of technology, which in my opinion does allow one to push those limits further.

Thanks to Steph, I now have a new way of classifying tasks and activities, by the amount of brain space they take up.

There is Work and Work [en]

We freelancers know it: there are many kinds of work. Non-freelancers probably know it too, but let’s stick to the freelance way of life for the sake of this article.

There is work that gets you paid. There is work that doesn’t get you paid, but that you need to do in order to get the work that will get you paid.

There is also work that you have decided to do and planned, and work that you just happen to do.

I’ve been thinking a lot about the last distinction lately.

Three years ago, I had a big client project and was going through a slow procrastinative summer. At one point, I decided to stop worrying and embrace my summer days: I would work from 9am to noon and then would be free to do whatever I wanted.

It worked really well. I made quick progress on the project and got to enjoy my summer.

This year, I’m having a slow summer too. The weather is nice, people are on holiday, I’m learning to sail, and I’m not swamped with work (I am busy with lots of things, though, I think that’ll never change). And honestly, when I look at my productivity certain most days, I might not be working less if I had decided to do the 9-12.

Deciding to work 9-12 does not mean that I stop myself from working in the afternoons. It means that I don’t have to work in the afternoons. And this is where the work you plan and the work that just happens comes in.

I rediscovered this when I started working in my coworking space, eclau: office hours started to be devoted to “things I had to do” for work, and sometimes, in the evenings or week-ends, I would do some light work that I felt like doing (work that doesn’t feel like work). Blogging, for example. Fooling around online. Sometimes, even doing my accounting because I felt like it. But nothing because I felt I ought to do it.

So, next year, I’m thinking of trying the 9-12 during the summer months. Work well three hours, then do something else or allow myself to be completely unproductive in the afternoon.

Hell, why wait until next year? I’m starting tomorrow.

Let's Buddy Work! [en]

[fr] Un bon truc quand on n'avance pas dans son travail: trouver quelqu'un (souvent en ligne) avec qui travailler en tandem. "Bon, alors moi, je vais écrire cet e-mail pendant que toi tu lis ce rapport, et on se retrouve dans 30 minutes pour se donner des nouvelles." Un moyen de s'encourager et de se soutenir mutuellement -- souvent, en aidant l'autre à déterminer quelle est sa prochaine tâche, à charge de revanche.

More than once, buddy working has saved my day. I think Suw came up with the term and the idea — though I’m sure there are many other people using this kind of technique. Suw’s the person I’ve done it most with, but not the only one. I’ve done it with Delphine a couple of times, and with a few other people.

How does it work? Basically, take two people who are faffing away or procrastinating through the day. Put them in touch through IM. Each helps/supports the other in figuring out a task to accomplish (15-30 minutes). Both go off and do their task, and come back into the chat to report on progress!

One of the first times I remember doing this was not for work, actually, but for something like washing the dishes. It’s a simple trick, and it works offline too. It gives you a little nudge to do things and is encouraging when you have somebody to share it with.

Do you do this? Do you have similar tricks to share? I’d love to hear about it!

Inbox to Zero in no Time [en]

[fr] Un moyen radical (et quasi instantané) pour atteindre le fameux et très convoité inbox zero.

So, having trouble keeping your inbox count down? Piling up in the hundreds, the thousands, even? I have a totally foolproof method to bring your inbox count down to the coveted zero. It’s been tested in GMail, but I’m sure it works in other e-mail clients too.

The best part of it is how fast it works. The result is guaranteed.

Are you ready for it? Just follow these two simple steps:

  • click on “Select All”
  • press the “Archive” button

There! You’re done! Inbox to zero in now time at all. It works — or you can have your money back.

Now, for the slightly more serious part.

I really did this, this summer if I remember correctly, during a conference. I mean, I wasn’t going to go through all that piled up e-mail anyway. Most of the e-mails were obsolete — when stuff is really important, people e-mail again, and again, or call you, or tweet you, or catch you on IRC or at an event.

Once your inbox actually is at zero, it’s much easier to keep it to zero. Archive without mercy. Answer easy stuff as soon as you see it (I do that to the point some people have told me my e-mails have become a bit curt, so I’m trying to add a bit of cream in again — but the basic principle remains: do it now). My inbox sometimes goes up to 40 or 50 if I stay away from the computer, but then I bring it back down again, over a few days. If I haven’t seen zero in some time, it’s time to deal with those two things lying at the bottom of my inbox for the last 10 days — or decide that I won’t, and archive them.

Sometimes, I feel I can’t keep up anymore, or don’t want to “deal”, so I archive.

Does that sound like I’m mistreating my e-mail? Sure. But so is letting it pile up in your inbox for weeks, months, and years.

Dealing With Procrastination [en]

In her post about going freelance, Leisa Reichelt tells us of her favorite method for fighting procrastination:

My number one favourite technique is called ‘structured procrastination‘ and here’s how it works. You’ve got a to do list. It’s reasonably long. Make sure it’s got ALL the things you should be doing or should have done on it. Then, attempt to tackle the task you think you should be doing. You may have some success, but if you are like me, this is a task that you’re probably doing ahead of time and the lack of adrenaline makes it less compelling than it could be. Rather than just surfing the internet or doing something even less constructive – go to your list and pick something else on the list to do.

Leisa Reichelt, Did I mention I’m freelancing? (or, coping strategies from the dining room desk)

Well, it’s not really foolproof, but one thing I often do is just decide I’ll work 30 minutes on something. 30 minutes is an OK time to spend on something, even if you don’t want to do it. Then I’m free to do what I want.

Sometimes, once I’m “in” it, I run over the 30 minutes and finish the task. If it’s very long, however, I force myself to take a break from it after 30 minutes — so that I’m not cheating myself and the next time I convince myself to spend 30 minutes on something, I know it’ll be just 30 minutes.

You see, one of the things I’ve understood about my “not being able to start” things is that it’s closely linked to my “not being able to stop” things.

In that respect, I quite like the procrastination dash and (10+2)*5 hack. I’ve also used the kick start technique with success.

Being quite the GTD fan, I’ve had a chance to notice more than once that my productivity is usually the right opposite to my levels of stress. And my levels of stress — surprise — are usually closely linked to the number of things I need to do which are floating in my head. Capturing all the stuff I need to do and organizing it in one system (which is what GTD is about, really) is often enough to make me feel “un-stressed” enough that I can get to work on the next things I need to get done.

Sometimes, it’s a particular thing I need to do which stresses me most. And when I get stressed, I tend to feel down, and when I feel down, well… I’m not good at doing things. So I go through a routine which is similar to Merlin Mann’s cringe-busting your to-do list to identify what it is exactly that is weighing down on me most. Then, do something about it!

And as Leisa mentions, having a list of all the stuff you need to do that you can pick from really, really helps.

A word of caution however: “to do” lists are often a trap, because they can contain much more than “things you need to do”, and the items on the list are not always simple actions you can take immediately (“Next Actions” in GTD jargon). Here’s how to make your to-do list smarter — it’s useful even if you don’t use GTD.

Another thing I’ve been doing lately (it worked well enough until went through a bad personal phase — nothing to do with doing things — and everything went to the dogs) is deciding that I devote a small number of hours a day to paid client work. If you’re a freelancer, specially in the consulting business, you’ll know that a lot of our work is not directly billable. So, I try to keep my 9-12 mornings for paid work and what is related to it (e-mails, phone calls, billing) and the rest of the day is then free for me to use for what I call “non-paid work” (blogging, trying out new tools, reading up on stuff, nasty administrivia…) or relaxing.

Getting Things Done: It's Just About Stress [en]

[fr] Getting Things Done: non pas un moyen d'accomplir plus de choses, mais un moyen de passer moins de temps sur ce qu'on a décidé qu'on devait accomplir. Moins de stress. Plus de liberté. Plus de temps à soi.

Anne seems to have struck a chord with thing #8 she hates about web 2.0:

Getting Things Done. The productivity virus so many of us have been infected with in 2006 and 2007. Let’s move on. Getting lots of stuff done is not the way to achieve something important. You could be so busy planning next actions that you miss out on what your real contribution should be.

Stowe, Shelley and Ken approve.

It’s funny, but reading their posts makes GTD sound like “a way to do an even more insane number of things.”

Huh?

That’s not at all the impression I got when I read and started using GTD. To me, GTD is “a solution to finally be able to enjoy free time without feeling bogged down by a constant feeling of guilt over everything I should already have done.”

Maybe not everyone has issues doing things. If you don’t have trouble getting stuff out of the way, then throw GTD out of the window and continue enjoying life. You don’t need it.

But for many people, procrastination, administrivia piling up, not-enough-time-for-stuff-I-enjoy-doing and commitments you know you’re not going to be able to honour are a reality, and a reality that is a source of stress. I, for one, can totally relate to:

Most people have been in some version of this mental stress state so consistently, for so long, that they don’t even know they’re in it. Like gravity, it’s ever-present–so much so that those who experience it usually aren’t even aware of the pressure. The only time most of them will realize how much tension they’ve been under is when they get rid of it and notice how different it feels.

David Allen, Getting Things Done

GTD, as I understand it, isn’t about cramming more on your plate. It’s about freeing yourself of what’s already on it, doing the dishes straight after the meal and spending your whole afternoon walking by the lake with a friend without this nagging feeling that you should rather be at home dealing with the paperwork, but you just don’t want to face it.

Here are the very few sentences of “Welcome to Getting Things Done“, the forward to GTD (and yeah, there’s a bit of an upbeat, magical-recipe tone to it, but bear with me):

Welcome to a gold mine of insights into strategies for how to have more energy, be more relaxed, and get a lot more accomplished with much less effort. If you’re like me, you like getting things done and doing them well, and yet you also want to savor life in ways that seem increasingly elusive if not downright impossible if you’re working too hard.

David Allen, Getting Things Done

And a bit further down the page:

And whatever you’re doing, you’d probably like to be more relaxed, confident that whatever you’re doing at the moment is just what you need to be doing–that having a beer with your staff after hours, gazing at your sleeping child in his or her crib at midnight, answering the e-mail in front of you, or spending a few informal minutes with the potential new client after the meeting is exactly what you ought to be doing, as you’re doing it.

David Allen, Getting Things Done

I don’t hear anything in there about “doing more things is better” or “you should be doing things all the time”. The whole point of GTD is to get rid of stuff so that it’s done and you can then go off to follow your heart’s desire. It’s about deciding not to do stuff way before you reach the point where it’s been on your to-do list stressing you for six months, and you finally decide to write that e-mail and say “sorry, can’t”.

That frees your mind and your calendar for what is really important in your life (be it twittering your long-distance friends, taking photographs of cats, spending time with people you love or working on your change-the-world project).

You’ll notice that I didn’t use the word “productivity” in this post a single time. “Productivity” is a word businesses like. If people are “productive”, it means you get to squeeze more out of them for the same price. That isn’t an idea I like. But being “productive” can also simply be understood to mean that it takes you less time to do the things that you’ve decided you needed to do. In that way, yes, GTD is a productivity method. But I think that calling it that does it disservice, because people hear “squeezing more out of ya for the same $$$” and go “eek, more stress”.

Bottom line? (I like ending posts with bottom lines.) If you see GTD as something that takes away your freedom and free time, turns you into an even worse workaholic, and encourages you to become indiscriminate about interests you pursue and tasks you take on because you “can do everything”, think again — and re-read the book. If you spend your whole time fiddling with your GTD system, shopping around for another cool app to keep your next action lists in, and worrying about how to make it even more efficient, you’re missing the point. But you knew that already, didn’t you?