Triggers and Dopamine [en]

[fr] Deux idées importantes concernant la façon dont on fonctionne, particulièrement pour ce qui est de nos habitudes: les déclencheurs, qui appellent un comportement stéréotypé ou enregistré (une bonne ou mauvaise habitude), et la dopamine, qui lance plutôt l'appel du "reviens-y" que du plaisir, et qui s'active face à la nouveauté (ce qui explique que nos comportements un peu obsessionnels ou addictifs ne se soldent pas forcément par plus de plaisir).

As I have slowed down my work life for the end-of-year celebrations, I’m taking more time to read and write, something I want to keep going throughout 2010 and beyond.

These last days I’ve stumbled upon two interesting ideas that I’m adding to my understanding of how we change and why we do what we do — a subject of endless fascination for me.

The first is triggers and their importance in forming habits. I had never really thought of this until I looked at the new website 6 Changes. The idea here is that a habit is linked to something that triggers it. For example, feeling down and reaching for the fridge or the remote. Or putting your pyjamas on and brushing your teeth. Or getting up from a meal and doing the dishes.

In a way, this is something that FlyLady teaches you to put in practice by establishing morning and evening routines. (See the “Baby Steps” page on FlyLady for more similarity with what Leo explains in 6 Changes.) Creating routines is a way to have a series of habits where each one triggers the next.

I’m now keeping an eye open for triggers (think “API hooks” or “CSS classes” for the geeks out there) that I can build on to put in place new habits or replace undesirable ones.

I have a (minor) problem when I watch TV series, for example: I tend to watch one episode after the next more or less until I drop — I find it very hard to just watch one or two and be done with it. So I thought: “what could be the trigger here?” Obviously, the end credits of an episode. So, what I’ve decided to do now is pause the DVD, remove my headphones, get up and go to the kitchen or the bathroom when the end credits roll. Then I can go and watch the next episode if I want. See the idea? Clearly, I’m not building a new daily habit here, but using the idea of the trigger, a small first step, and incremental change to modify an undesired behaviour. Next step will be adding something more to “pause the DVD, remove headphones, get up” once that habit is established, which goes in the direction of helping me not dive mechanically back into my season, however fascinating it may be.

The second is the role of dopamine in relation to novelty. Dopamine is in fact not the “pleasure” drug, but more the “gimme more” one — it’s activated when we’re faced with novelty, and encourages us to come seeking it again. I’m not sure how I’m going to apply this to my daily life, but for me it’s important to understand that craving for something is not necessarily linked to pleasure in getting the something in question. In my opinion it explains why we can get stuck in compulsive behaviours (checking e-mail or iPhone being the most obvious) which do not make us really happy when we indulge in them — on the contrary, I know that I often end up feeling a bit empty when I’m stuck in a compulsion circle.

I find the last paragraph of the HuffPost article linked above very wise:

Given all of this, what can we do to prevent ourselves from becoming novelty-seeking zombies? The first thing is to simply become mindful of one’s use of media and devices. I find that one of the best things to do is to institute regular vacations from email. It usually takes a couple of days for the itch to check my email every five minutes to go away, and watching it happen reminds me just how obsessed I can become, but it also shows that it’s possible to lead a perfectly normal and fulfilling life without constant email access. Once we see that we can live without constant access to our devices, we can start trying to exert some control over device use in our daily lives. Evolution gave us the ability to overcome our urges, but we have to have the will to employ this control. One bit of good news is that we can improve our self-control with practice […].

Russell Poldrack

I think the most important thing that Russell says here is that technology is basically putting us in a position where we have to grow as human beings if we do not want to be slaves to our impulses. This is true in general, but once more, technology is magnifying and making apparent issues which are already there, but which might not have been that visible until now.

6 Changes For 2010 — and My Objectives [en]

[fr] 6 Changes est un site qui vous encorage à mettre en place 6 nouvelles habitudes (ou à éliminer des anciennes) pour 2010, plutôt que de vous acharner sur de "bonnes résolutions" qui font long feu. L'auteur du site propose une méthode très progressive pour effectuer ces changements, et qui est complètement en ligne avec ce que je prêche à droite et à gauche: commencer très petit et modeste plutôt que de viser les grandes révolutions.

Nathalie just pointed me to the website 6 Changes, which I’ve quickly read through, and which is very very good. It’s an antidote to the failure of New Year Resolutions. It’s very FlyLady-ish in spirit (read my post “The Wisdom of Small Changes“) and is completely in line with many conversations I’ve had lately about changing things in one’s life.

From the site’s Quick Start Guide (the author is Leo Babauta of Zen Habits):

Here’s a quick overview of this site and how it will help you.

  1. About this site. What is 6Changes.com? Choose 6 habits for 2010, and I’ll help you form them.
  2. The 6 Changes Method. Here’s the method that you’ll use to form each of the 6 habits.
  3. Suggest habits. Which six will you choose? Some recommendations.
  4. The Importance of Public Accountability. Why it’s one of the foundations of the method, and how to do it.
  5. What’s a Trigger & Why Is It So Important? Another key to the method.
  6. Why You Should Do Only One Habit at a Time. Answers one of the most common questions people have about the method.
  7. How to Be Patient as Your Habit Develops. It’s not easy to do it this slowly, but here’s how it works and how to do it.
  8. The Problem With New Year’s Resolutions. Actually, a number of problems. And how this method will solve them.
  9. The Art of the Start of a Habit. Why starting is so hard and how this method overcomes it.
  10. How to Kick a Bad Habit. Suggested method that has worked for me in the past.
  11. How to Form the Exercise Habit. One of a series of planned posts about how to apply the method.

I’ve never been a New Year Resolutions person, because I understood early on that they didn’t work. Over the last years (and especially the last) I’ve really learnt that dramatic change rarely works, and how important habits are. I have to say FlyLady really helped with that.

I had a few objectives for 2009, though:

  • get my finances back on track (being up-to-date with bills, earning enough to live on, starting to pay off debt)
  • get my flat back under control (it’s now “visitor-ready” at all times even though it’s far from perfect, and I’m housecleaning almost every week)
  • have a healthier lifestyle (I’m not sure this was a conscious decision at the beginning of the year, but I’ve reclaimed my evenings, week-ends, and lunch breaks, continued to pay attention to what I eat, and started exercising almost daily)

So, what do I want to achieve by the end of 2010?

  • decorate my flat (I’ve been living in it for nearly 10 years!)
  • improve the “packaging” of my professional services (that’s the “selling myself” department)
  • save up enough money and time to go on a “big trip” somewhere (India, most probably)
  • move beyond weekly planning.

Now, can I translate those into 6 changes? I’m going to think about it seriously.

Interaction Space [en]

[fr] Ce qui compte, c'est qui est dans notre "espace d'interaction", autrefois délimité par l'espace physique autour de nous. Il n'y a rien de mal à attendre le bus au téléphone avec un ami plutôt qu'en échangeant des mondanités pataudes avec les inconnus qui se trouvent à l'arrêt.

At the bus stop, I’m listening to music on my iPhone and the two other women waiting are talking on the phone, smiling, but not to each other. That’s when I understand: what’s important is who is in your “can interact” space, not who is in your physical space.

Physical co-presence used to be important because it defined who you could interact with. That is not true anymore: your interaction space is not limited to your physical space.

There’s nothing bad about being on the phone with a friend rather than exchanging awkward mundanities with strangers at the bus stop.

A Quick Thought on Being Public [en]

[fr] Dans un monde où l'on est des personnages de plus en plus publics, s'adressant simultanément à des publics jadis séparés, on peut pour moi soit se réfugier dans la langue de bois pour ne heurter personne, soit se mettre les gens à dos en leur disant en face des choses qu'on aurait auparavant évité qu'ils entendent, soir jouer de l'équilibrisme en privilégiant l'honnêté exprimée d'une manière qui prend soin des sentiments des autres.

In these days of increasingly overlapping publics, I see three ways in which to deal with the fact that we are all becoming — to some extent — public figures, our multiple faces forced to come together as the publics they’re meant for also do:

  • go all tongue-tied and diplomatic, and dumb down your discourse so nobody can take offence or hear something they shouldn’t;
  • be an asshole, by saying things to people’s faces that one normally would keep for behind their backs;
  • walk the fine line of honesty and respect whilst expressing things in a way that cares for others’ feelings.

The third way, clearly, is the most challenging, but probably also the most rewarding from the point of view of personal growth.

La règle des deux minutes [fr]

[en] I write a weekly column for Les Quotidiennes, which I republish here on CTTS for safekeeping.

Chroniques du monde connecté: cet article a été initialement publié dans Les Quotidiennes (voir l’original).

Après deux chroniques un peu méditatives, je me permets de vous servir cette semaine un petit truc pratique: la règle des deux minutes.

Elle est très simple: si quelque chose prend moins de deux minutes à faire, faites-le tout de suite.

Puis, pour égayer votre journée, je vais vous donner un peu de contexte et des recommandations de lecture (anglophones, donc sortez vos dictionnaires ou filez vite faire un petit séjour outre-Manche pour rafraîchir votre anglais!)

Chez les geeks et les gens bien connectés d’aujourd’hui, il y a un grand amour pour les méthodes dites “de productivité”. Allez savoir si c’est à force de vivre dans un monde numérique où le temps ne se déroule pas à la même vitesse que dans le monde extérieur (“Quoi? Ça fait trois heures déjà que je suis devant l’ordi?!”), ce qui ne manque pas d’avoir des conséquences parfois désastreuses sur la gestion du temps, ou bien parce que le cerveau cyber-compatible est excité à l’idée de systématiser la gestion de sa vie, mais toujours est-il que la productivité ainsi que la lutte contre la procrastination et la désorganisation sont des thèmes récurrants dans le monde connecté.

A coups de blog ou de Twitter, on se refile en effet les adresses de sites comme 43folders ou FlyLady, et les livres tels que “The Now Habit“, “The Seven Habits of Highly Effective People“, et surtout “Getting Things Done” (abrégé GTD, disponible en français sous le titre “S’organiser pour réussir“) finissent immanquablement par se retrouver dans nos bibliothèques, ou du moins sur nos listes de lecture.

La règle des deux minutes est tirée directement de GTD. En très très résumé, un des éléments importants de GTD est de séparer la réception d’une tâche à faire ou d’une demande (on la met dans la “boîte de réception”), la décision quant à ce qu’on va en faire (jeter, classer, déléguer, mettre sur une liste la prochaine action concrète pour avancer), et le moment où l’on fait les choses.

La seule exception à ce processus, ce sont justement les tâches très courtes. S’il me faut moins de deux minutes pour accomplir une tâche, la mettre dans mon “système” et l’en ressortir le moment venu prendra en fait plus de temps que ça. Autant donc s’épargner du travail en évitant tout simplement que la petite tâche en question se retrouve sur une des ces maudites listes de choses à faire!

Une remarque toutefois: l’utilisation de la minuterie s’impose, afin de ne pas se retrouver encore à la tâche trente minutes plus tard…

Quatre points de départ en français sur GTD pour creuser un petit peu:

Bad With Faces, Good With Names [en]

[fr] Je suis très peu physionomiste mais dès qu'on me donne un nom, je sais exactement qui vous êtes. Pensez-y la prochaine fois qu'on se croise en vitesse quelque part, à une conférence par exemple!

I have a problem. I am really bad at recognizing faces. Really very bad. Bordering on hopeless.

This makes social occasions like conferences very difficult for me, because people keep coming up to me, saying hello, and though their face might seem familiar, I have not the slightest idea who they are.

Even with people I know, it’s sometimes difficult. My good friend Kevin Marks came up to me to say hi this morning, and it took me 4 excruciatingly long seconds to recognize him.

One might think that it’s because I meet too many people, or have too many people in my network, and can’t keep up. I’m happy to say it isn’t the case — I haven’t reached such a celeb status, luckily.

How do I know that?

I know that because the moment the person who just walked up to me gives me their name, I know exactly who they are.

I am deadly good with names.

That’s why I like conference badges.

The way I explain this to myself is that my “internal database” of people I know has an index on the name column, and not the face one. It’s as if I were “colour-blind to faces”.

I’m really good at remembering people, actually. I just need names.

Weekly Planning: Third Week (Learning Steps) [en]

Here we are — I’ve completed my third “planned” week since I started looking a bit further ahead than the current day (first week, second week, passing thoughts). Gosh, it was a busy week. I had only two office days, and I realize that it is not quite enough.

Around me, I’m faced either with people who are used to planning their weeks and find it normal, or people who could never dream of doing it, so busy are they putting out fires day after day.

I was like that for a long time. How did I get where I am now? I’ve been thinking a lot about which were the “first steps” on the road from chaos to “planning”.

Oh, before I forget: when I say I plan my week, I mean that I have a rough outline of what I am going to accomplish during the week, and on what day. It doesn’t go any further than that. Like when I “plan” my day, I don’t decide “I’m going to spend between 9 and 9.30 doing this, then do that for 20 minutes”. I know what I want to accomplish in the day, and go from there.

So, back to what brought me here, let me mention a few landmarks or “important steps” you might want to meditate upon if you are currently too busy putting out fires to even dream of planning your week. They’re in no particular order, because I think I haven’t quite finished figuring this out yet. If you spot one that seems doable, then start with that one.

  • Protect yourself. Set a very high priority on keeping “downtime” aside for yourself. Of course there are very busy periods where you won’t get much, but this shouldn’t be your “normal” week. Don’t answer the phone during lunch break, for example. Book an evening a week for yourself, and tell people who want to see you then that you “already have something planned”. Learn to become more comfortable about making people wait. If you always put others first you’ll just burn in the fire.
  • Set maker days and manager days. Yesterday evening, Claude pointed out to me that this was one of my first obvious steps towards weekly planning, back in April. It’s obvious: once you start having a clearer plan of how much actual time you’re going to have in the office to work on projects, it helps you not overcommit.
  • Under-promise, over-deliver. I can’t remember who recommended this, but it stuck with me. It helps me fight against my natural tendancy to underestimate the amount of time I need to deliver something. So I figure out a reasonable estimate, and then add a lot of security padding to give myself space for bad planning and other emergencies.
  • Everything takes more time than you think. I think David Allen says this somewhere in Getting Things Done, but I could be misquoting. It could be Nassim Nicholas Taleb in The Black Swan, too. Or Merlin Mann. Anyway: the unexpected almost always adds time to things. And in the cases where it doesn’t and actually reduces the time you need for something, it’s no big disaster (OMG! I have too much time to do this! I’m going to die!). So, add a lot of padding to any estimation of how much time something is going to take you. It’s always more than you think. Try doubling your initial estimate, for starters, and see if that improves things.
  • End your day by looking at tomorrow. This is something I got from FlyLady when I realised it was important for me to have a “getting started” (=morning) and a “winding down” (=evening) routine. She recommends including 10 minutes in your evening routine to prepare the next day: check the train timetable, know what appointments you have, etc. It’s easy to do, and it means you’re not diving blind into tomorrow anymore.
  • Learn to say no. This is the really hard one for most people. I’ve become pretty good at saying no, but I’ve come a long way: initially, I was somebody who said yes to almost everything. I was both enthusiastic about all sorts of things and terrified of hurting people by refusing their requests. So I didn’t say no. I’ll probably blog about this more extensively at some point (I already did in French), but the important thing to remember is that as long as you have trouble saying no, you will not escape fire fighting. One thing that really helped me learn to say no was to start by never immediately accepting anything. Say you’ll answer in 24 hours. Then I used that time to have a long hard think about how I keep saying yes to stuff I want to do to help out, and then end up procrastinating, not doing it, feeling horrible because deadlines slip, etc. That usually gave me enough courage to say no.
  • Have a list. You can go all GTD or only part-way, like I have, but you need some kind of system or list to capture the things you need to take care of. Learn the difference between a project and a next action, and list only the latter. To start your list, just write/type down all the stuff that’s bubbling at the top of your brain and stressing you out. If you think of something you need to do while you’re working, add it to the list. Ask a friend to hold your hand (it can be through IM) if your list gets too scary. Trust me, it’ll be better when it’s written down — anything is better than being an ostrich.
  • Learn to prioritize. I have huge problems with this (in other areas of my life too). When it comes to work-related stuff, here are a few rules of thumb I use. Invoicing is high priority, because it’s what brings in the money and it’s not very long to do. Anything really time-sensitive is also high priority (if I don’t announce tomorrow’s meetup today, it won’t be any use, will it?) Responding to potential clients. Paid work for clients with deadlines, of course. Asking questions like “what is the worst thing that will happen if I don’t do this today?” or “on this list, is there any item which is going to cause somebody to die if I don’t do it?” (start with “to die” and then work down on the ladder of bad things — thanks Delphine for that tip) also helps. This doesn’t mean you need to order your lists. It’s just to help you figure out where to start.
  • Admit when you’re in over your head. If you over-promised, said yes when you really should have said no, and basically find yourself incapable of keeping up with your commitments, tell the people involved. And use that safety padding again. If you told the client it would be done by Wednesday, and on Monday you already have that sinking feeling that it won’t be possible, tell the client. Apologize. Say you messed up if you have. If you’re pretty certain you can get it done by Friday, tell them that it’ll be done Monday. See? Safety padding. Under-promising. Of course this doesn’t work in all situations, but you might simply not have a choice — and it’s better to be upfront about a deadline slipping than keeping it silent. Not just for the relationship with the client, but for your learning and growing process. Same with money: if you need invoices paid earlier than you initially asked because you have cashflow issues, ask. If you can’t pay the bill, ask for a payment plan. Somebody might say yes.
  • You can only do so much in a day. At some point, you reach the end of the day. Either it’s time, or you’re tired, but at some point, the day is done. Pack up and go home. Watch TV. Eat. (Maybe not in that order.) Do something nice. Take a bath. First of all, it’s no use working yourself silly until ungodly hours, you just won’t get up the next morning, or if you do, you won’t be productive. Second, doing this will help you “grow” a feel for what can be done in a day.
  • Plan your day. At the beginning of the day, look at your list, and think about the 2-3 important things that you want to accomplish today. Rocks and pebbles might help. Forget all the rest and get cracking on those. You’ll be interrupted, you’ll have emergencies, of course. That’s why it’s important not to plan to do too much — or you’re setting yourself up for failure. I started doing this regularly this spring, first with index cards, then with a list in Evernote. At the beginning you’ll be crap at it, but after months of practice, you get better. And this is one of the building stones you’ll need to be able to plan your weeks at some point.
  • Save time for the unexpected. When I was teaching, I did quite a bit of time planning — I knew when I was in class and when I had “downtime” to prepare courses and mark tests. Doing that, I realized that I could not perfectly plan my time. There was always “unexpected” stuff coming up. So I started making sure I had empty time slots of “surprises”. At some point during the last year, I calculated that roughly half my time was taken up by “unexpected” things and “emergencies”. Now, it’s less, because I’m better at planning. So, depending on how deep in chaos you are, you want to make sure you leave enough “free time” in whatever planning you’re doing to accomodate everything you didn’t know about or hadn’t thought about. As organisation increases and stress goes down, the “things to do” will get more under control and there will be less and less emergencies — but it’s still important to leave “breathing space”.

This is more or less all I can think of for the moment. Is it useful to anybody? I like to think it would have been useful to me, but one can never know… would I have listened?

Writing: Desired Distraction [en]

[fr] Quand j'écris, j'ai besoin de m'interrompre, écrire un bout, repartir, revenir... De temps en temps je suis "avalée" par le processus d'écriture pendant un bon bout de temps, mais la plupart du temps le processus est bien plus fragmenté. Dès que les mots cessent de couler de mon clavier, je file vite quelques minutes faire autre chose. Je pense que mon cerveau travaille en tâche de fond pour préparer ce que je vais dire ensuite.

A topic I’m very sensitive to is multi-tasking. I stand somewhere in between the multitasking fanatics and those who point to it as the worst evil computers have brought us.

I’m very much aware of the benefits of the flow state, and how interruptions (what multitasking is all about) jerk you out of it. I’m convinced, though, that smooth and steady multitasking can in itself be an activity which can bring about a flow state (guess this would have to be demonstrated).

There are a certain number of things I have done to decrease interruptions in my daily activities: turn off e-mail (and other) notifications to almost nothing, put GMail in a different application than my browser, for example.

One activity during which I realised that I actively multitasked is when I’m writing. I write a bit, chat a bit, write a bit, fool around on the web a bit, write a bit, e-mail a bit… Every now and again I get sucked up and write-write-write, diving deep into it and coming out an hour later, but most of the time my writing process is more fragmented.

I realized that my brain needs the “off-time” between spurts of writing. Probably while I’m chatting or looking at my e-mail, my brain is preparing what I’ll write next in the background. When the words stop flowing to my fingers, I don’t stop and think hard to try to figure out what to say. I head out and come back a few minutes later. Sometimes I do this two or three times before I actually start writing again.

Basically, being distracted (or distracting myself) helps me write.

Weekly Planning, Two Weeks [en]

[fr] Après deux semaines de planning hebdomadaire, je vois que j'ai été un peu trop ambitieuse cette semaine. Ça va s'arranger!

So here I am, at the end of my second “planned” week. As I suspected, I was a little ambitious this time around. Here’s what I’ve learned:

  • writing a blog post for a client takes up the better part of half a day; sometimes it’s way less, but I mustn’t count on it
  • sorting through 300+ photos also takes up the better part of half a day
  • I need to remember that days with judo are short, as I need to leave the office around 5pm

As I planned “too much”, I ended up giving priority to client work and things others were expecting from me over my personal projects. It sucks, but it’s kind of normal. If I have too much stuff to do “for others” in a week, it means that

  • either I have been saying “yes” too easily
  • or I have not done enough of it over the previous weeks (lack of foresight).

Learning to say “no” more (when necessary) is an ongoing process, and I’m pretty proud at how far I’ve come. It is just not a viable option to say yes to everyone and everything, or you disappear in the process. (Merlin’s time and attention talk, which I’ve started watching, touches upon this.)

As for foresight, it requires longer term planning. Having a view of one’s month, or of the two weeks to come. However, I’m not there yet. It’s no use trying to plan further ahead until I’m at least a brown belt in weekly planning — just as it would have made little sense for me to try and plan my weeks when I was still struggling with the idea of planning my days somewhat. It’s an incremental process, step-by-step.

The fact that I’m not planning beyond the week right now also allows me to relax a bit about the stuff I haven’t got done this week. It’s not like I already have a plan for next week and it’s going to be all disrupted by what I didn’t do this week. I’m going to put the “undone” things back in my master lists, and reevaluate if I’m doing them next week or not.

More Thoughts on Weekly Planning [en]

[fr] Planifier mon travail sur la semaine me rassure sur le fait que je vais faire le travail "obligatoire" qui est sur ma liste durant la semaine, et que je peux donc me permettre de prendre du temps en cours de route pour des tâches qui me paraissent moins cruciales (mais qui, au fond, sont tout aussi importantes à mon activité professionnelle que le travail payé).

So, enter my second week with a weekly planning, after the first. I spent a good part of my Monday morning getting organized.

I’ve understood how having a weekly planning is helping me make progress in the neglected departments of my “work”: bizdev, research, more writing, etc.

When I work as I normally do, day-by-day, I am only digging into the pile of “things I must do for others”, or “urgent things”. I do not feel I can afford to devote time to less urgent tasks, because there is always this feeling that I should be doing more important things.

With a weekly planning, laying out my week means that I have an overview which reassures me that the “urgent/important” stuff can and will get done, and that it is in fact OK for me to stop and read an interesting publication for an hour or two even though I still need to upgrade some WordPress installations for a client or write a blog post for another. That’s why it works.

The challenge, for the moment, is that I still overestimate what I can do in a day. Or I underestimate the amount of time I need to set aside for the unexpected. And I still have trouble prioritizing, which means that I spent yesterday morning agonizing in front of the rather long list of client work which absolutely had to be done this week.

Yesterday worked out well, but today is being a disaster. Too many rocks, and one task in particular that I completely underestimated: it took me the better part of the morning (granted, there were interruptions and emergencies) to sort through my 350 photographs of Troyes — which I needed to do as I’ll be using some in an article I’ll be writing for a client.

I’m starting to see how longer-term planning (it’s not for straight away, mind you) will come in to help me be better at determining how many projects or how much client work I can take on for a given time period without getting “swamped” in the end.