Author: Stephanie Booth

Swiss Monsoon: Ashley Madison Leaks, Minimum Wage, And Healthcare [en]

[fr] Les fuites de comptes Ashley Madison et pourquoi je ne participe pas aux réjouissances concernant la mise à nu des infidèles. Mes petites théories perso sur le salaire minimum (fausse bonne idée) et le système de santé suisse (bon équilibre des pouvoirs).

After a tropical summer, the monsoon. It’s pouring all its worth outside. No, it’s not very pretty.

Swiss Monsoon

Ashley Madison leaks. Another opportunity to drag “nobodies” into the spotlight and shame them. Oh, the horror of the affair! I don’t have proper stats handy, but cheating is something roughly half of people do at some point, if my memory serves me right. If it’s not more. It’s a small crime. Yes, it’s ugly, it’s a betrayal, a breach of trust, and can even endanger your partner if you’re having unprotected sex. Lying is ugly (don’t I know it). But in the grand scheme of things, it’s a commonplace transgression. That usually has a story. Anyway, my purpose is not to discuss adultery in length or excuse it (go read Dan Savage again), but to invite those who may be perched there to descend from their moral high horses.

Does being on the Ashley Madison leaks list mean you should be outed to all those who know you as a cheater, maybe ruin your marriage beyond repair, and even damage your career? (And just sayin’ — not all those with Ashley Madison accounts are cheating scumbags.)

So, I will not gloat about these possibly lying and cheating people who are now outed to the world. Not because I think they have done no wrong, but because I do not think that the public square should be the one to judge their crimes. (Read my patchwork post from the chalet for some background.)

And then there is this:

Josh Duggar? I will allow myself some schadenfreude, given the guy has made a career shaming others for their sexual orientations, preferences, or even gender. He’s not a nobody. He’s a celebrity with a big PR machine. Different can of fish.

I didn’t just want to talk about Ashley Madison — I actually took notes of the various things I would blog about in my “next post, this week, oh next week, ouch another week has gone by”.

There’s a very interesting Planet Money episode on the birth of the minimum wage. It’s funny that for the US it is so obvious that there must be a minimum wage. Yeah, guys — it didn’t always exist. Here in Switzerland, there is no minimum wage. On the one hand I think it’s important to ensure people are paid fairly. But on the other hand it seems to me that setting a minimum wage makes us run two systemic dangers:

  1. The first is “tampering with the system” of offer and demand. This is not a very palatable point of view, and it’s certainly shaped by the fact Switzerland has a very low employment rate. I like to believe that if something is really underpaid, people will not take the job. But I know this is wishful thinking, to some extent. When you are desperate, you will even take a bad deal. But does artificially raising the bar for the price of labour solve the underlying issue, which might simply be that there is just not enough work for everybody anymore, which may call for much more radical solutions than a minimum wage?
  2. The second, way less far-fetched, is priming. When there is a minimum wage, this in a way sends a signal that if you’re paying that amount, you’re “OK”. What are you complaining about, you’re getting the minimum wage! I worry that if we do set a minimum wage, salaries which used to be just above might end up being “attracted” to that theoretical minimum. If everybody is paying minimum wage, you don’t have much choice but minimum wage. With no “reference point”, employers will probably be more free to compete to attract employees by varying how much they pay. I realise this is coming back to my first argument, and assuming a system in which there is “enough work”, so I’m not sure how things hold up when employees are competing for just any kind of employment.

Does anybody know of research around these questions? I’d definitely be interested in reading more on the topic.

This slightly “political” topic brings me to one of my little theories about the world. It has to do with healthcare. Healthcare has always been of a particular interest to me, probably because I use medical services quite a bit, and maybe also because I had heart surgery when I was a little girl and quite liked my hospital experience then.

I have people close to me in various countries, not the least my grandparents in the UK, and close friends in the US (and we hear enough horror stories about US healthcare, don’t we). I’ve lived in India (OK, extremes). I am in love with the Swiss healthcare system. And I have my little theory about why it is so good.

First, here’s how it works:

  • basic insurance (which actually covers a lot, determined by law) is compulsory; if you’re really too broke to pay for it (300-400 CHF/month roughly) your town will normally pitch in
  • when you go to the doctor, you pay the bill directly, then send it to your insurance which reimburses 90% of it; every year, you pay the first 300-2000CHF of your bills before getting reimbursed (you choose the “franchise” and your monthly insurance bill is reduced if you take a higher one)
  • for fancy stuff like alternate healthcare, private rooms in private clinics, etc, there are optional “complementary insurances”; they can refuse to take you on, but once you’re on, you’re on

So, it’s quite expensive, but the quality of care is really good. The reason I think it works well is that there is a balance between those parties who have a vested interest in costs being high (doctors etc.) and those who have a vested interest in keeping it low (insurance companies).

This means:

  • nobody can get dropped by their insurance because they get sick, or some “preexisting condition” BS
  • your insurance is not tied to your employer
  • “everybody” has insurance (quotes, because it’s probably not the case for a tiny marginalised fraction of the population)
  • you are free to see the doctor your want
  • no huge waiting lists for specialists, or hospitals, or doctors, or whatever
  • no quotas (your “GP” has more than 8 minutes to see you, and will just charge more if you end up needing a 45 minute consultation)
  • you get the bills, so you have an awareness how much your healthcare is costing
  • the quality of healthcare is high pretty much everywhere.

It’s not perfect. Ask Swiss people, they will complain about the healthcare system all day if you let them.

For me, the US is an example of a system where the people who have a vested interest in raising the costs have too much power. That’s how you end up with ghastly expensive bills for things like a drip, and insurances which have no incentive to defend your interests, as they can seemingly easily get rid of you if you become too expensive.

We see this in two areas here in Switzerland:

  • dental care
  • pet insurances.

Dental care insurances are not compulsory and not regulated. We are used to paying our dentists out-of-pocket. Having anybody in this country look at your teeth costs an arm and a leg, and insurances are commonly perceived as “not interesting” to have. Easier to drive to France (that’s what I do).

As for pets, we have seen insurances show up these last years. I got one for Tounsi as he was young enough, and it did serve me well as I ended up with thousands of francs of vet bills a couple of summers back. But the insurance has a clause for “chronic conditions” where they only pay for care during the three first months, and then they don’t cover it anymore. Sounds a lot like something one might find in human insurances on the other side of the pond?

As for the UK, it suffers from the opposite problem. As everything is state-run, and paid for by taxes, the parties looking to minimise the cost of healthcare end up having too much power. You end up with ridiculous quotas, sub-standard care, huge waiting lists. Sure, it costs less, but the quality of healthcare takes a dive.

What do you think of my “perfection in the balance of power” theory? Specially interested in your views if you’re an expat and have first-hand experience of different healthcare systems.

Never Mind, It’s Not Important [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

You’ve read articles about this, right? How we the hearing less don’t appreciate being told “never mind” or “it’s not important” when we’re asking for something we didn’t understand to be repeated.

Since I started wearing hearing aids, I’ve had a few years to reflect on the impact growing up hearing less, first undiagnosed, then underestimated. When I see what a hard time adults sometimes have adjusting their communication habits to my ears, and that I still sometimes fake it despite my fancy cutting-edge hearing aids, I can only imagine what an impact this had on my relationships and ability to socialise as a child.

Some years ago I met up with a few girls I was in kindergarten with. It was really fun to meet them as adults, and we got on great, although we weren’t all exactly friends when we were in school together. I saw them as the “popular” girls and they didn’t seem to be very interested in me. As I was mentioning that, one of them remarked that it wasn’t they didn’t like me, but that I didn’t really speak to them or answer when they spoke to me.

never-mind-it-s-not-important

Shyness? I was shy. But now, I’m thinking I probably didn’t even hear or understand them. And, as another said, “we were five years old”.

What I’m getting at is that when you don’t hear as well as most of the people around you, you are automatically left out to some extent. You don’t have access to the same sound information as everybody else. You miss things. You misunderstand things. And when you are a child or a teenager, you will be mostly dealing with human beings who are probably not very good at taking that into account.

For many years I blamed my social difficulties as a child on being “awkward”, or not socially skilled, or not likeable, or whatnot. So yes, maybe I was a smart nerdy awkward kid, but the more I think of it, the more I’m convinced that my hearing loss played some role in there.

I’m dragging you into my childhood because I think that for those of us who grew up with hearing loss, “never mind” and other “it’s not important” responses hit right upon this sore spot of being left out. For those who lost hearing later in life, it probably hits a slightly different button, the one about losing an ability you had in the past, and not being able to function socially as you used to anymore.

There is something dismissive and patronising in “never mind”. The words being said were words I was expected to hear and understand, that others around heard and understood. They were uttered and audible-to-normal-ears, and as such made available to the hearer for an executive decision about their importance. If it really weren’t important, you wouldn’t have said it, right? And, as I like to point out to people who dismiss social media as “useless chatter”, these seemingly random and unimportant exchanges are the very ones which draw people together and create relationships.

What “never mind” says is “it is not worth the effort to give you access to this information that other people have”. It is not worth including you. And yes, I get it. You might think it’s not worth the effort.

But to me, it means a lot to feel included, to feel that I am worth the effort. Even if it’s just to get confirmation that indeed, it was nothing important.

At least I get to make that call.

Ingress: apprendre à glypher et éviter la pénurie de résonateurs [fr]

[en] On the importance of learning to glyph correctly, and how to avoid running out of resonators (4, 5, 6) while keeping your stocks low, thus freeing space for more interesting items.

Je joue toujours à Ingress. L15 en vue, mais nécessité de lever un peu le pied pour cause de vilaine bursite à l’insertion du tendon d’Achille. (“Ça pourrait être un facteur déclenchant,” m’a dit mon médecin quand je lui ai dit combien je marchais.)

Bref. Je profite donc de faire un peu “d’Ingress canapé” (cf. les “armchair anthropologists” et consorts) pour vous régaler d’un ou deux conseils.

Premier conseil: glyphez. Je veux dire, apprenez à glypher (et pas avec cette saleté d’overlay glyphe-triche sur Android dont certains tentent de rationaliser l’utilisation; c’est de la triche, faites pas).

imperfect truth accept complex answerAlors je sais, c’est facile à dire, “apprenez à glypher,” mais concrètement? J’entends souvent “je glyphe pas parce que j’arrive pas.” Mais pour apprendre, il faut justement passer par cette phase où on essaie et on n’arrive pas. A force de s’entraîner, ça finit par rentrer, et on arrive même à faire “imperfect”!

Perso, je vous encourage à faire un peu confiance à votre cerveau et aux processus d’apprentissage naturels. Si vous commencez à jouer, mettez-vous-y tout de suite. Au début, vous allez regarder les glyphes se dessiner sur l’écran, et être incapable de reproduire quoi que ce soit. Ce n’est pas grave. Ce qui est important, c’est de bien regarder la correction et les noms de glyphes qui apparaissent.

Les glyphes ont un sens, et les phrases aussi, ce qui rend leur mémorisation à court terme facile, une fois qu’on connaît les noms des glyphes. Il y a des couples de glyphes complémentaires comme “create/destroy” ou “past/future” dont la forme graphique exprime le lien sémantique.

Si les phrases sont trop longues, tentez de retenir le premier glyphe — puis les deux premiers, etc.

Mais pourquoi se donner toute cette peine? Glypher apporte des bonus de matériel conséquents. Pas juste un ou deux items, mais carrément (si on glyphe sur des P8) l’équivalent de 3 ou 4 hacks. En moyenne, pendant une ferme, on arrive à 13 items par hack en glyphant. On voit tout de suite les implications… (Difficile de jouer sans matériel.)

Si on veut s’entrainer pour être en forme pour sa prochaine ferme, il y a des applications d’entrainement comme Glypher. La vitesse ne fait pas de grande différence au nombre d’items obtenus — il vaut donc mieux y aller lentement mais sûrement qu’essayer de battre des records et rater ses glyphes.

Savoir glypher est aussi important pour ne pas vous retrouver en pénurie de résonateurs. J’entends souvent des joueurs dire qu’ils n’ont plus assez de résonateurs de niveau 4 ou 6 (généralement ceux de niveau 5 ça va, vu qu’on hacke du 5 quand on joue seul).

Si on glyphe confortablement, non seulement on ne se retrouve quasi jamais à sec, mais en plus, on peut se permettre de tourner avec un stock minimal de résonateurs 4, 5 et 6 dans son inventaire, libérant ainsi de la place pour des items plus intéressants (comme des XMP, au hasard). Personnellement, je tourne avec entre 20 et 30 résonateurs 4 et 5, et un peu plus de 6 si je peux, 30-50, vu que je joue souvent solo. Mais je suis souvent à moins. Il est complètement inutile de se balader avec 100 résonateurs de niveau 5 dans son inventaire.

Comment je survis?

Déjà, il faut connaître le “truc” pour obtenir des résonateurs de niveau 4: déployer 8 7 6 6 5 5, puis hacker (en glyphant bien sûr). A ce stade du déploiement, le portail est de niveau 4, et on obtient donc des résonateurs 4. Qu’on peut ensuite déployer pour compléter le portail.

Le désavantage ici, c’est qu’on ne peut pas continuer à avancer, si on veut déployer proprement. Ça nous ralentit donc. Une alternative est de compléter le portail avec deux résonateurs de niveau 1, ce qui permet de continuer à marcher et de les upgrader une fois qu’on a fini de hacker le portail.

Pour les résonateurs de niveau 6, il faut être à l’affût des portails incomplets capturés par un autre joueur. Avec un 8 ou un 7 en place, on fait du 6. Quand je commence à être à court de résonateurs 6, il me suffit de croiser 3-4 portails ainsi que je peux “monter en 6” pour me refaire un peu mon stock.

De façon générale, je garde toujours un oeil sur mon stock de résonateurs quand je joue. S’il est haut, je n’ai pas besoin de glypher et je peux donc jouer plus “vite” si je le désire. S’il est bas, je glyphe soigneusement.

Stories to Listen to, Moderating Blog Comments, Teaching Blogging [en]

[fr] Deux ou trois épisodes de podcasts à écouter. Quelques réflexions sur les commentaires de blog (spam ou non?) et la difficulté d'apprendre à bloguer.

Listen to Greetings from Coney Island. I swear you won’t be disappointed. Just don’t make the same mistake I did, and be a bit distracted early on, not realising there are two parallel stories, told by two women with (to me) very similar voices. I actually reached the end of the story before realising I had missed the whole point, so I listened to it all again. It was worth it.

vue cham

Another episode of Love+Radio reminded me of a Moth story I heard quite a long time ago now. It’s about a volunteer at a suicide prevention hotline. That story made me understand something about suicide (which I am lucky not to know from the inside): it’s not about wanting to die, it’s about wanting the pain to stop. Like many Moth stories, it’s beautifully told and very moving. Well worth the small moment of your life you will spend listening to it.

I know, this blog is turning into a podcast review. But not only. See.

One of the challenges I face as editor-in-chief of Open Ears is approving comments. Not so much because we publish controversial articles that have people biting each other’s heads off in the comments (not at all, actually), but more because

  1. spambots are getting better and better at sounding human
  2. some humans are sounding more and more like spambots.

About the latter: people like me have been saying for years that a great way to get your website or blog known is to comment on other blogs. But that’s not quite the whole story. Aligning fluffy or self-promotional comments on other people’s blogs might get your “nofollowed” links out there, but isn’t really going to do what matters, which is encouraging people to actually know you and read your stuff because they’re interested. Clicks and visits only really mean anything if they come from the heart.

So what does work? Well, actually, being a valued member of the communities you are part of. At the time, during the Golden Age of Blogging, leaving meaningful comments on blogs you read and linked to was a way of being that. It’s not about the links, it’s about the place you respectfully take or are given willingly. Add value. Be helpful. Try and make friends. That’s the spirit of “leaving comments”.

Which brings me to an important piece of blogging advice I came up with while trying to teach my latest batch of students the basics of blogging (it was, to put it kindly, a mixed success): blog about stuff that’s in your head. Write about what you know. If you have to google around to factcheck this or that, find a link, or look up a detail, that’s fine. But if you find yourself doing research and reading up to gather the material for your blog post (and the post is not about your research), chances are you’re “doing it wrong”.

Blogging is this weird thing which as at the same time so easy (for “natural bloggers”) but so hard to learn or teach. I think that is because it touches upon “being” more than “doing”. It’s about daring a certain degree of authenticity that we are not encouraged to wear in our school or professional lives. And it’s definitely not how we learn to write. In a way, teaching blogging is a bit like trying to teach people to dare to be themselves in public. This makes you think of Brené Brown and vulnerability, does it not? Exactly. And that is why, I think, blogging is a powerful tool to connect people.

Back On The Heat Wave [en]

[fr] L'oeil qui voyait trouble? Pas un coup de soleil, mais un mini corps étranger métallique. Oui, ouille. J'en ai monstre marre de voir flou de mon oeil dominant, juste là.

It was much cooler up in the mountains. Here I am in Lausanne, with another heat wave hitting us. Or the same. I don’t know anymore, this summer has been endless days in survivor mode trying to keep my flat cool. The largest part of my flat faces southwest. As soon as it gets warmer outside than inside, I close everything. I close the blinds so the sun doesn’t heat my rooms through the windows. And late in the evening, when the temperature has dropped a few degrees, and the outside air is finally cooler than inside, I open everything wide.

heat wave 2015

No ceiling fans or AC here. Swiss buildings are designed to keep the cold out.

Remember the fuzzy vision I told you about a few days ago? Wednesday morning I headed over to Lausanne’s eye hospital. I spent most of the morning there. The fun bit is that I got to see two young doctors doing their internship. They were very friendly and relaxed, went through all the preliminary questions, examined my eye, tinkered with the devices in the room (they usually saw patients in another room, they explained, and weren’t familiar with this one), and then went to present my case to the doctor supervising them, who then saw me to close the case.

Turns out it wasn’t too much sun. Oh no. It was a speck of metal dust stuck in my eye, right in the middle. Tiny, a fifth of a millimetre or something. My first reaction was “OMG metal in my eye”, followed straight behind by “OMGOMG you’re going to have to remove it!” The doctor reassured me that this was something they did many times a day and was no big deal.

A few drops of anaesthetic in my eye, some deep breaths (well, I tried, at least) and clenched hands on the handles in front of me, staring straight ahead with my other eye, straight ahead, very important not to move, straight ahead… and that was it. He scraped out the nasty little thing from my eye. Oh, and a tiny layer of my cornea, too, he explained. (Luckily I’ve had enough feline eye adventures with Sir Quintus that this didn’t alarm me. But still.)

So, now I’m left with gooey antibiotic drops (we don’t want an infection there) and still-blurry vision. It’s really making reading (on-screen or off-screen) difficult and frustrating. The blurry eye is my dominant eye, otherwise it wouldn’t be so bad. It still hurts a bit at night, but hopefully the pain should go away in a few short days. I don’t know about the timeline for the blurry vision, and it’s starting to distress me. The nurse on the hotline suggested I give it the week-end and come around on Monday if it was still bad. At this stage what’s going through my mind is “I hope I get all my vision back at some point” and “I hope it doesn’t take too long, because it’s starting to impact my ability to work”.

Fuzzy Vision [en]

[fr] Encore du vrac!

Watch, if you haven’t watched it yet, the video on managing unconscious bias at Facebook.

And, just because I thought of it right now this second, this documentary on Yusuf Islam, the artist formerly known as Cat Stevens. He tells a very moving story of his religious journey, from the early days when he was “a pop star” to now. (Remember the “Salman Rushdie incident“? Not surprisingly, it’s not what you thought it was, just like the story of the lady suing McDonald’s for spilling hot coffee on her lap is not what you thought.)

“Note to Self” was formerly called “New Tech City“, and it’s a podcast on the human side of the digital world. Exactly what has been of interest to me these last fifteen years. I recently liked this episode about reading. There are two different types of reading skills we need to develop in today’s world:

  • slow reading: the type we learned at school and practiced before the internet. Reading a novel. Reading complex, complicated stuff we need to digest.
  • skim & skip reading: the type we do online, always interrupted, always jumping off to something new, going through large quantities of information quickly.

Both need training. But our brain adapts to the second type so well… we need to remember to practice the first type. It will come back. I still read books (Kindle…) and I’m going to make sure I set aside some regular phoneless reading time in future.

Hiking yesterday, I realised that there really is a technique to walking on a mountain trail. Specially going downhill. I don’t know how I learned this, if somebody taught me or if I figured it out alone. Shift weight gently, don’t just dump all your weight on the next foot as soon as it hits the ground. Do it in a way that you can backtrack if you start slipping. Remember your knees (and ankles) are there to absorb shock (too many concussions have taught me to be sensitive to this). So bend your knees. Don’t plonk your foot down with a locked knee.

Vue depuis le Chamossaire

And when it’s too steep, or there is a really big step to go down, and your back leg is not willing (or strong enough) to let you down gently? Squat first on both legs. Then take a step down from that squatting position. Easy!

Fuzzy eye? Articles need titles, don’t they. I seem to have managed to sunburn one of my eyes two days ago, and my vision out of it is still fuzzy. Probably nothing serious, but as it’s about an eye, I’ll do what my vet says and not mess around. Doctor today or tomorrow.

A Patchwork Post From The Chalet [en]

[fr] Plein de choses en vrac. Y'a des liens qui mènent vers des trucs en français.

I keep falling into this trap. I don’t blog about something because there is something else, more important, that I should blog about before and haven’t got around to writing.

In this case, it’s the fact that just over a week ago, I finally got to see Joan Baez live on stage. I’ve been listening to her since I was seven or so. I know most of her songs. I’ve always listened to her. And a few years ago I decided that I should really go and see her live soon, because, you know, she’s not getting any younger, and at some point people who spend their lives touring and singing on stage might decide that they want to stay at home and paint instead.

Joan Baez at Paléo

And she was coming to Paléo, in Nyon, just next door. I think I cried during the whole show — not from sadness, just from too much emotion. I was glad to be there that evening, because it was the evening to witness, with Patti Smith and Robert Plant, too. Isn’t it strange how somebody can be such an important part of your life (the soundtrack of many of my years, like Chris de Burgh) — and yet they have no idea you exist?

If you’ve never listened to Joan Baez, just dive into YouTube.

During the drive to the chalet a story came up on the podcast I was listening to which is exactly about that. The Living Room, a story from the podcast Love + Radio, which I’m going to add to my listening list as soon as I have a good enough data connection.

I finished reading “So You’ve Been Publicly Shamed” by Jon Ronson, after devouring “The Psychopath Test” these last weeks. It’s a great book. Anybody spending time online should read it. It’s important. With great power comes great responsibility, but we the people on Twitter and Facebook are not aware of the power we wield. The power to destroy lives. To get the gist of it, use 17 minutes of your life to watch Jon’s TED Talk.

My reading of this book coincides with the unleashing of online fury over the killing of Cecil the Lion. It has disturbed me deeply. I feel an urge to dig through my archives and see what my reactions to Jonah Lehrer and Justine Sacco were, because I remember the stories. I’m worried of what I may find. I will be watching myself closely in future.

I also find myself shy in speaking up against those piling on against Cecil’s killer. Oh, he has done wrong. And I have no love for hunters, and no love for hunters of big cats. But what is missing here is proportionality. And I am scared that by speaking up I will find myself faced with a wall of “you’re either with us or against us”, ie, if you don’t join the mob then you’re defending the killing of lions. Just the way last year I was accused of “encouraging pedophiles” and whatnot because I was opposed to a stupid piece of “anti-pedophile” legislation. To some extent, I feel like I have let myself be silenced. Parallels to be drawn with the harassment episode I went through earlier this year (more on that, someday, probably).

This interview of Jon Ronson for On The Media also gives a very good summary of his book.

(My only gripe with Jon Ronson and his book is that a blog is not a post, dammit!)

Two local newspaper articles made me react today on Facebook (they’re in French). One about “the ideal age to conceive” for women, and one about a carer who got bitten by a Komodo dragon at the Lausanne Vivarium.

The first made me jump up because alongside statistics saying “if you want three kids you should get to work at this age” we find things like “you still have a 40% chance of conceiving at 40” and “don’t worry, it’s still quite possible to have children after 37”. Well, at 40 your chances of success through IVF are more around 10-15% — I’m curious where that “40%” comes from, and what it’s supposed to mean. Certainly not “4 attempts to conceive out of 10 succeed” but more “4 women out of 10 who are ‘trying’ (define that) succeed”. Another topic that’s keeping me from blogging about other stuff, because I have so much more to write about not having children. Well, you’ll get it in tidbits, it seems.

As for the second, well, I was expecting a “scare” piece. “Look, the dangerous animal.” Or “look, another negative story for the Vivarium” (which was running out of funding a couple of years ago). To my surprise the article was really good (edit: wow! they seem to have changed the title!), with the carer explaining how she was actually responsible for how the animal had reacted, and that showed how affectionate she was towards it despite the bite. I realised that reading the title had prepared me for “bad journalism”. But going back to it, the title was quite neutral: “Vivarium carer bitten by komodo dragon”. And so I wonder: how could the title have been better? Tricky.

Up in the mountains, in my chalet with almost no data connection, it’s easy to slow down and “do nothing”. A couple of weeks ago I decided I was going to consciously try and do less things in parallel, both on a micro and a macro level. Monotask more, multitask less. Try and keep my number of “open projects” under control. My podcast-hopping brought me to the “Bored and Brilliant Boot Camp” episode the other day. It really drove home the fact that my brain needs downtime. Bored time. And probably a holiday (I haven’t had a “real holiday” (= with no work to do) in much too long, and I’m starting to feel it. How did that happen? I thought I was over that.) So now, I’m paying more attention to where my phone is, and trying to keep it more in my bag and less in my hand, more in the other room and less just next to me.

That’s it for today, folks. My plan is to write again tomorrow. Or the day after. Let’s see if it materialises.

What Is Waiting For Us Around The Corner [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

A few days ago I stumbled upon a Forbes article about 4 game-changing technologies for the deaf and hard of hearing. I read it with interest, as I keep rubbing shoulders with the tech/startup world, and the moment it intersects with hearing technology, I immediately wonder what the technological future for hearing-impaired people like me might look like (remember my excitement about mimi?)

Without being an expert on either innovation or the hearing aid industry, here’s what I see when I look around. There are startups, like mimi, who approach issues from original angles, and clearly try to disrupt the market. But big companies innovate too.

future-of-hearing-technology

Over the last year or two, for example, we’ve heard a lot about Made for iPhone hearing aids, that will connect directly to your iPhone without a streamer (there’s a price though, not least a battery life of 2-3 days).

Also featured in Yahoo News’s game-changing wearable devices, Phonak’s Roger Pen, a versatile device that makes hearing in difficult situations much easier. I have yet to test it (soon, hopefully!) but I know a bunch of deaf students who swear by it. Less conducive to attention-grabbing headlines than “bluetooth hearing aids”, but maybe more important, there is also Venture, the new platform for Phonak aids. This can seem “softer” innovation, as it is “the next version” (after Quest, which I also tried), but if it is so good you fall asleep with your hearing aids on and forget to use your programmes, isn’t that quite incredible? Not to forget Lyric, a truly invisible hearing aid that you wear 24/7 and change every few months.

Anyway. Back to the article that got me writing today, and the players it showcases, along with my somewhat skeptical comments.

We have MotionSavvy, a tablet and software that translate sign language into spoken language in real time. This sounds really exciting, but can it really bridge the deaf and hearing worlds? I don’t sign, so I’m not certain of the implications of carrying a tablet around and signing with one hand. Also, I know that facial expression is an important part of sign language — will MotionSavvy manage that? I’d be interested in feedback from people who use sign primarily to communicate on how “real-life-useful” this seems to them. From the technology point of view it’s clearly exciting, though. (Update: two MotionSavvy founders + other employees are deaf, so I’m reducing my skepticism a few notches and increasing my enthusiasm about the project — “scratch your own itch” is always a selling-point for me.)

Then there is Solar Ear, which is about getting solar-rechargeable batteries in hearing aids for developing countries. We’ve written a few posts here about the Hear Haiti Project, and I’m certain that in addition to hearing aids the volunteers with the Hear the World Foundation must be bringing many many packs of batteries with them in their luggage. So, clearly, batteries that can be recharged with solar power sound like a great advance. However, there are reasons we’re not already widely using rechargeable batteries in hearing aids. This is above my pay-grade, but I did peek at their specs for the 312 battery (those I use), and I see it’s Ni-MH, which I read in the other article suffers from issues like the memory effect and capacity fading. Have they found a way around this, or do they simply design a hearing aid that can deal with these issues?

Third, ISEEWHATYOUSAY (video). This is a speech-to-text device. You speak a message into your end, and the message appears typed on the other person’s device. This is the less convincing one for me, because I don’t see how it is very different than dictating a text message into your phone for the other person.

Last but not least, in the vein of pimping your hearing aids, Hayleigh’s Cherished Charms. Hayleigh started drawing hearing-aid jewellery when she was little to encourage her classmates to stop hiding their hearing aids behind their hair. Now 16, Heyleigh runs a proper business selling her charms, complete with Etsy store!

I Never Lost My Hearing [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

Though I find myself favouring the expression “hearing loss” to talk about “hearing that’s not ‘normal'”, it always feels wrong for me.

You see, I haven’t lost my hearing: I just never had it. Well, the part that’s missing. Because there is a sizeable chunk that is there. Give me 60 dB in any frequency (down to 25 in my better ones) and I’ll happily hear.

As far as I can tell, I was born with “hearing like that”. I share my cookie-bite audiogramme with my brother and father, a typical situation of hereditary congenital “not hearing well-ness”.

Saying “hearing loss” makes it sound like at some point I lost my hearing. Like I have a “before” and an “after”, or that my hearing is deteriorating. That I have an awareness of what life with “more hearing” is like. But my “loss-less” story is very different from the stories of loss that others like Stu, Christina, Howard or Angie have been through.

I-Never-Lost-My-Hearing

I have not suffered the trauma of losing. I only have the grief of having never had, and of realising at age 40 how much more difficult my hearing impairment made my life as a child and a teen (even an adult!) during all those years where it was first undiagnosed, then underestimated to the point I just decided to cope, because it was “no big deal”.

But it was, and it’s painful to think about.

I am left with not knowing how to describe myself or my hearing, in terms that are both understandable by others and do not betray my experience of living with these somewhat wonky ears. I fall back on “hearing loss” in English, and “je n’entends pas bien” in French, but they feel like a pair of jeans that is not quite the right shape for me.

This struggle with language is, in my opinion, symptomatic of both the lack of general information about D/deaf/HoH issues in the hearing population, and (related of course) the greater social stigma (leading all the way to denial in some cases) around hearing vs. vision impairments.

Because of our unease around malfunctioning ears (yes, I dare say that), we do not speak gladly of hearing loss/impairment/problems, and the inadequacy of our language is there to remind us of this state of affairs.

We “on the spectrum” are tossing these terms and expressions around, and will continue to do so for a while before they agree to settle.

Until then, we will do the best we can with the words we have — at the risk of being misunderstood.

Hangouts: Watch Me Run Screaming From Dark Green Conversation Bubbles [en]

[fr] Vous avez vu la nouvelle version de Hangouts pour iOS? Texte blanc sur fond vert, donc lisibilité décrue, pour le texte de votre interlocuteur. Révolte! Je reviens à la version précédente...

I’m generally pretty good at dealing with my internal resistance to change when it comes to upgrading software. I know that we get used to a lot of things.

But Google have crossed the line with their new iOS version of hangouts. So, for the first time in my life, I’m actually downgrading the recently upgraded apps on both my iPhone and my iPad. I know it’s not a permanent solution, but maybe somebody at Google will realise that reading white text in a dark green bubble set against a light background makes for a rather unpleasant reading experience.

A picture is worth a thousand words, so head over to this review with screenshots to see what I mean (the one below is lifted from there). Sure, it’s pretty, but what about readable?

old vs new Hangouts

The old version of hangouts served similarly contrasted text for the whole conversation:

  • your interlocutor’s words on a white/light background, with dark text
  • your words in the same text colour but on a light green background, so slightly less contrast (you don’t read your words that much… right?)

Compare to now:

  • your interlocutor’s words are white text on a dark green background, set against the light background of the app (reminder: this is the text you’ll be reading all the time)
  • your text is dark on a light background

WTF?!

Inverted color schemes are less legible.

Too much contrast hurts legibility as much as not enough can. (Yes, the page is old and ugly.)

Check out some research:

From these results, one can say that contrast affects legibility, but unfortunately, it does not seem to be as simple as high contrast being better than low contrast. In the main experiment, GN/Y had the fastest RT’s, and in the control experiment, medium gray, and dark gray had the fastest RT’s. In neither experiment did the BK/W condition show the fastest RT’s. These results show that these participants had faster response times when more median contrasts were used. These results supported Powell (1990), who suggested avoiding sharp contrasts, but did not fully support Rivlen et al. (1990), who suggested maintaining high contrast.

According to a manual by AT&T; (1989), the direction of the contrast (dark on light, or light on dark) might also affect legibility. When light text is placed on a dark background the text may seem to glow and become blurred; this is referred to as halation, and it may make the text harder to read. Some evidence for an effect of halation was found in the current experiment.

(via Coding Horror)

You’d think they would have paid more attention to readability for an app many people (myself included) spend pretty much all day using. How did this get out of the door? And why is it still out there?

Give me a sec while I go grab my pitchfork, I’ll meet you down in the street.

Mood: horrified.