To Be or Not to Be a New Media Strategist [en]

For years now (since I became self-employed, and maybe even before) I’ve been struggling to define myself and what I do. There are two main components to this problem, as I see it:

  • working in a fast-moving, cutting-edge field, where I’m creating my job and job description as I go along, and boldly going where none have gone before (haha)
  • inside that field, having a bit of a “generalist specialist” profile, which means that I do tons of different things which don’t always seem to go together (talk about teenager/education issues online; give strategic advice to startups; install blogs and teach people how to use them; etc)

Now, along my freelancing career, I’ve called myself a bunch of things (non-exhaustive list following):

  • blogging consultant
  • social sofware consultant
  • social media consultant
  • web consultant and commentator
  • 2.0 consultant

More recently, I more or less dropped the whole title thing, going for taglines like “I help you understand the internet better” and even giving up almost entirely before Lift09 and having “Online Person” written on my badge.

So, again: part of the problem is me (and my issues with defining myself) and another is the field in which I am. High tech and social media is a bubbly field. An expression is hot one day and cold the other. Hot in some circles, passé in others.

Take “blogging consultant”: when I started out, there were hardly any blogging consultants around. A year or so later, everybody and his dog who knew how to set up WordPress suddenly started calling themselves that. I remember talking to a friend some years ago: his company had hired a “blogging consultant” and we were both appalled at the kind of advice he was giving and things he was doing.

So at some point, to distance myself from such people (newcomers clearly more intent in blinding their clients with buzzwords), I stopped calling myself a “blogging consultant”.

Basically, it’s been more or less the same problem for all the titles I’ve tried to wear (like clothes).

Now, back to my own issue: the trouble I have explaining and defining what I do. I had a breakthrough conversation with Florian Egger at the Lift09 party (despite the dreadfully loud music during what was supposed to be a “networking lounge” time slot).

Here’s the image I like to use to explain this breakthrough: what I do could be represented by a tree. There are many branches and leaves, and a trunk. Until then, when I was asked what I did, I would talk about the leaves and the branches, but I never managed to pinpoint what the trunk was. It left an impression that what I was doing was ill-defined, scattered.

I have now understood that the trunk of what I do is new media-related strategic consulting, thanks to Florian who made me go through example after example of what I did, concluding each one with “well, that’s strategy too, if you think of it” — and I’d go “no, it’s not strategy… oh, actually, yes, I see what you mean… it is!”

So, that would make me a New Media Strategist. It sounds nice. And it fits. You know, like when you finally find a pair of trousers that seems to have been stitched for you?

And clearly, being able to say “I do strategic consulting” sounds way better than “well, I know a helluvalot of a stuff about the internet, and all this so-called web2.0 stuff, and I’m really good at explaining it and helping people and companies figure out what the hell they’re going to do with it, and how they can use it, and why it’s interesting for them, and I can give talks, do training, help set blogs up, promote stuff online, coach people on more or less anything social-media related, oh, and give advice, of course, people keep coming to me for advice, you know, and a whole lot of other things…”

See what I mean?

I also realised that until then, the services that I had advertised were my “side-services” — my branches. In a way, I’ve always tried to do the strategic/advisory stuff undercover. Not very satisfying!

So now, the question this post is leading to: is “New Media Strategist” already old and loaded? What does it sound like? Is “everybody” calling themselves that nowadays? (I hope I don’t come across as pretentious because I consider I have a tad more expertise on the subject than newcomers in the field who have been blogging for 18 months and tweeting for 6…)

One could argue that titles don’t mean much, specially in today’s hypernetworked world, where connections are the most important thing in life (aside from drinking water… and even that could be subject to debate). Reputation, that’s what counts.

I disagree. I may be well-known and respected amongst my peers, but given the nature of my job, my clients are usually outside (even very far outside) the social media bubble. A title of some sort gives people a starting-point to figure you out.

“Social Media Consultant”, in my opinion, is dead from overuse and abuse. “New Media Strategist” seems better to me (because I “came up” with it during that discussion — of course I’d probably heard or seen it somewhere before, but it didn’t sound like something that is being thrown all over the place on Twitter et al these days). Or “Social Media Strategist”? What about “Social Media” itself… does that sound too much like an empty buzzword today (just like “Web 2.0”, which I never liked and honestly, was a media/marketing buzzword from the start). And then, for me, is the added issue of translating things in French. “New Media Strategist” doesn’t translate well — neither does “Social Media”, actually.

Lots of questions, as you can see.

Do you have trouble defining what you do? What do you put on your business card? What do you do? I’d love to exchange stories. And, of course, hear what you think about “New Media Strategist” — as a title in general, and to describe me… if you know me, of course. 🙂

A Few Words on the New Facebook Pages [en]

Facebook has recently made Pages more like Profiles. I’m frighteningly behind in keeping up with all this new stuff (bad, bad!) and I’ve only now had a chance to go and peek at the revamped Pages.

I was initially really disappointed by Facebook Pages. I remember when I started working on promoting Going Solo, I first created a fan page for Going Solo on Facebook. Not many people registered as fans. A few weeks (months?) later, I created a group, and lo and behold, people joined in droves. I realised that Pages weren’t really that interesting (they were far too static) and they didn’t allow you to invite people to become fans. Groups work well because you can invite people to join them (with the side-effect that we’re all swamped with requests to join all sorts of groups).

Back to the new Pages, the fact that they’re more like profiles has led me to create my own “fan” page. Now, it’s not that I consider myself a famous person or anything, but if I look at things coldly, clearly, more people want to be in touch with me than I can keep up with. I am a bit of a public figure in certain circles.

On Twitter, I have (today) about 2300 followers, but I follow only 500 people. On Facebook, I have about 500 “friends” (see a pattern emerging) and another 200 friend requests from people I barely know, don’t know, or don’t recognize. And that is after I went “overboard” about a year ago and started exercising way less restraint in who I connected to — because there was a business incentive for me to do so.

Initially, I kept my Facebook connections way more restricted than my Twitter ones. Facebook was “people I feel I know”. But that failed.

So I’m wondering: if I use a Page to stay connected to acquaintances, networking contacts, etc… will it change the way I connect to people with my profile? Will I be able to reclaim some “privacy” for my Facebook profile?

It’s way too early to tell. But I’m looking forward to experimenting with this and seeing how it goes.

Progress in Restoring CTTS [en]

[fr] Voilà, après la destruction involontaire de mon blog il y a une dizaine de jours, j'ai pu remettre en ligne tous les articles écrits avant le 25 octobre. Le reste suivra en cours de semaine.

After the big blogging disaster, I had a pretty busy week (it was a bad one too, but let’s not dwell on that).

I have now restored all posts and content published before October 25, the last post being about Qwitting Qwitter (remember that one?). Pages are back too, and I’ve put a Pages widget here in the right column so you can access them.

The rest of the content will follow, on Tuesday, normally. With comments.

One side-effect of the import is that I have also “recovered” (haha!) all the duplicate comments that the Disqus plugin inserted in my database. I removed them sometime in January, and this time, unfortunately, removal will not be so simple: the “DISQUS” comment agent I used to identify them got lost in the export-import process.

Ah, and it looks like my categories are an even bigger mess than before: most of them seem duplicated. Maybe it’s time to cut my losses, convert them all the tags, and wipe the slate clean.

FriendFeed's Missing Feature [en]

[fr] FriendFeed, c'est bien joli, mais ça n'a jamais pris chez moi. Une chose que j'aimerais pouvoir faire (gravement!) c'est de visualiser tous les éléments de mon lifestream qui ont bénéficié d'un like ou d'un commentaire. Ça, ça serait du feedback utile qui me ferait visiter le site régulièrement. Après, qui sait, du moment que je suis là... j'y ferai peut-être un tour!

Every now and again, I hop over to FriendFeed. A couple of times a month, maybe. I like that FriendFeed gathers up all my stuff in one place (mainly Tumblr and Twitter these days).

Stephanie Booth - FriendFeed

Why don’t I head over to FriendFeed more often? Well, to me, it’s a bit noisy, and populated with “Social Media Experts” (legitimate and less legitimate). To keep in touch with what people in my world are doing, I have Twitter. To stay tuned to what they’ve found or are publishing, there are blogs and tumblelogs. I guess I just haven’t found a place for FriendFeed. I don’t want to have to “dive in” and look at everything. I also regret that there is a tendancy there to “like” or comment based on the title, rather than reading the whole thing. It’s not a crime, but it’s not really my cup of tea.

I think lifestreams have three main purposes:

  • first and foremost, for the person “owning” the lifestream (it makes us “feel” good to know that all the stuff is gathered somewhere, that there is a central repository of our expression online)
  • second and secondarily, it offers a “starting point” for somebody who has newly discovered another person online: if I start on FriendFeed, I can get a quick glimpse of what kind of things they blog about, if they tweet, if they have a tumblr, etc.
  • thirdly, FriendFeed can serve as a more global “catching up” place for people like me who don’t really read blogs and are generally pretty bad at staying in touch, and who wake up one morning thinking “Gosh, I haven’t heard about Josh for ages, I wonder what he’s been upto?”

Unless there are people out there stalking me, I am probably the most interested person in my lifestream.

What would make me go to FriendFeed more? Make it more about me. Each time I go to FriendFeed, I head to my lifestream page to see if people have liked or commented upon my stuff. There is a link I want to click, but that link is unfortunately not there. It’s the link that would show me my items which were liked or commented upon by others. And maybe (why not?) give me an option to filter “only liked and commented upon items” when I’m in “friends view”.

Stephanie Booth - Stephanie + Friends - FriendFeed

And it’s all very nice to allow me to filter an individual FriendFeed by source, but how about letting me filter the whole darn mess of my “with friends” page to remove all the Twitter and Tumblr feeds, for example, as I already get them elsewhere? Or show only del.icio.us links?

Maybe the layout of the feeds could be improved — I find especially difficult to sift through the stuff I want to ignore as is. And as for FriendFeed through Twhirl, well, sure, it’s running on my desktop, but I never look at it because way too much stuff goes through it each minute.

Give me some control, please.

So, recap, here’s what FriendFeed could change to have a chance of getting more pageviews from me:

  • let me view just my items which were liked/commented upon (instead of just letting me see my likes and comments, which is good, sure, but doesn’t do the same thing at all)
  • let me filter out for my “with friends” page certain services, like Twitter and Tumblr, or view only one or two services at a time.

Thanks for listening!

Edit, 10 minutes later: a list of “people who are subscribed to me but that I’m not subscribed to” would come in handy, too.

Disqus Plugin Aftermath: Removing Duplicate Comments [en]

[fr] Comment se débarrasser de 5000 commentaires à double dans sa base de données WordPress!

Now that Disqus integrates Friendfeed comments, I could be tempted to give it another try, if I hadn’t spent an hour yesterday cleaning up my database because of an earlier attempt to use Disqus on this blog. After the story, how I did it — in case you’re in the same mess and could use the help.

Back in August, I installed the Disqus plugin for WordPress. Things started off not too badly, though I was a bit concerned that the plugin seemed to have duplicated all the comments in my database. It didn’t seem to show up on the blog though, so I didn’t worry too much.

After a few months, I was a bit frustrated with Disqus and the plugin (which was clearly an older version than the Disqus plugin available now). Moderating comments through the WordPress interface seemed to work erraticly, and some spam just wouldn’t accept to stay in the spambox. I never really tried to identify the exact problems too closely, I have to admit, but things were not really working how I expected them to.

Then a few (unrelated) people told me they had completely failed to comment on my blog with the new system. At some point, I got fed up and uninstalled it. Unfortunately, the duplicate comments which had been hidden from view remained there after uninstalling the plugin, so all the old comments appeared on the blog twice. I let the problem sit for a long time before attempting to fix it — wild hope there might be a ready-made script out there I could just run& in vain.

Here’s how I tackled the problem this week-end and ended up removing the duplicate comments without too much trouble, through PhpMyAdmin (PMA for short).

  • In PMA, I made sure that duplication seemed constant — it was
  • I discovered that the duplicate comments had “DISQUS” in the user-agent field
  • I dug around until I identified the last duplicate comment (when I installed the Disqus plugin, actually; I sorted the database comments table by comment date to do that)
  • I did a search, selecting comments which were younger than the last duplicate comment date AND had “DISQUS” in the user-agent field (the date bit is important, because comments posted while the plugin were active have “DISQUS” in the user-agent field but are not duplicates)
  • Then, I deleted everything that came up in the search — about 5000 comments (it helps to tell PMA to display 3000 lines per page when doing that :-))

Hope this can help somebody, and remember: always back up your database first!

Lancement du blog de voyage ebookers.ch [fr]

J’en ai dĂ©jĂ  parlĂ© ici, mais aujourd’hui est le grand jour du lever de rideau: le blog de voyage d’ebookers.ch est ouvert au public. Je reproduis ici un extrait de l’article de bienvenue que j’y ai Ă©crit:

Depuis fin 2007, ebookers Suisse a un blog de voyage en allemand. DĂ©but 2009, nous avons le grand plaisir de vous annoncer le lancement d’un blog de voyage en français, qui sera animĂ© par une Ă©quipe d’auteurs dynamiques.

Vous y trouverez des articles sur l’actualitĂ© de diverses destinations, des tuyaux pour voyageurs, des exclusivitĂ©s ebookers, des reportages, ainsi que des critiques de publications (sur internet ou ailleurs) touchant au monde du voyage.

[…]

Le blog de voyage est Ă©ditorialement assez indĂ©pendant d’ebookers: ce sont la plupart du temps les auteurs qui proposent des sujets, au grĂ© de leurs envies, de leurs intĂ©rĂŞts, et de leurs expĂ©riences. Bien entendu, nous prenons soin d’inclure dans notre sĂ©lection les destinations les plus prisĂ©es, et de vous communiquer les informations importantes et promotions ebookers.ch.

Blog de voyage ebookers.ch

C’est un projet qui me plaĂ®t beaucoup, j’avoue. Nous avons une grande libertĂ© rĂ©dactionnelle: il s’agit de parler de tout ce qui touche au voyage (destinations, tuyaux pratiques, littĂ©rature). Nous publions bien sĂ»r aussi des articles touchant plus directement Ă  l’offre ebookers, clairement marquĂ©s comme tels dans une catĂ©gorie sĂ©parĂ©e.

Mon rĂ´le lĂ -dedans? RĂ©dactrice en chef du blog. Cela veut dire que je gère une Ă©quipe de blogueurs-auteurs (Michelle Carrupt, Marco Castroni, RaphaĂ«l Chabloz, Nathalie Hamidi, Mirko Humbert, StĂ©phanie Klebetsanis, MĂ©lissa Monaco), que je supervise et valide le contenu, assure la liaison avec le client quand c’est nĂ©cessaire, m’occupe des commentaires&

Ce que je trouve intĂ©ressant avec ce mandat, c’est que pour une fois, ce n’est pas moi qui en suis l’instigatrice. C’est l’entreprise Blogwerk, qui s’occupe dĂ©jĂ  du blog en allemand d’ebookers, qui a Ă©tĂ© mandatĂ©e par l’agence de voyage en ligne pour mettre sur pied un blog similaire en français. La formule existait donc dĂ©jĂ , mais c’Ă©tait le premier mandat de Blogwerk en francophonie.

Pour l’avoir croisĂ© Ă  diverses reprises Ă  des confĂ©rences, je connais Peter Hogenkamp, le patron de Blogwerk. Il m’a approchĂ©e au sujet de ce blog, nous avons discutĂ© un peu, et le rĂ©sultat& vous l’avez sous les yeux.

On a dĂ©jĂ  publiĂ© une sĂ©rie d’articles. Je ne peux pas les mentionner tous ici, mais vous y trouverez des idĂ©es pour Ă©chapper au brouillard (bains thermaux ou Jura), des informations sur l’annĂ©e de la BD Ă  Bruxelles, une incitation Ă  partir Ă  TĂ©nĂ©rife en famille ou Ă  tester les nouveaux trains grande vitesse en Italie, une idĂ©e de bon plan (shopping Ă  Londres pour profiter de la chute de la livre sterling) et mĂŞme, dans le genre exotique, une promenade dans les jardins de Suzhou en Chine, et une petite envie d’Inde&

On espère que commentaires, liens, et feedback suivront. Je suis pour ma part très intéressée de savoir ce que vous pensez (a) de ce type de publication en général et (b) de notre travail sur ce blog de voyage en particulier.

Bonne lecture!