A Theory About Freelancers in the Internet Industry [en]

[fr] Une petite théorie à moi qui tente d'expliquer pourquoi l'industrie du web attire tant d'indépendants. En deux mots, c'est une industrie qui bouge très vite, donc les grandes entreprises, plus inertes que les individus, manquent de postes adaptés aux nouvelles compétences qui se développent. (Vous connaissez beaucoup de grandes boîtes qui ont des postes dédiés au "social media", ou qui engagent des "experts en blogs et disciplines associées"?)

De plus, ces indépendants sont souvent autodidactes: la formation, elle aussi, a inévitablement un temps de retard sur les nouveaux développements qui ont lieu au sein de la culture numérique. On se met à son compte non pas parce qu'on a des compétences extraordinaires côté business ou management, mais parce qu'on sait faire des choses pour lesquelles il y a un marché, et qu'on est attiré par la liberté qu'offre une telle "formule".

This is some copy I wrote a while back, and which I wasn’t quite happy about. I’m publishing it here, however, because it contains a little theory of mine about why there are so many soloists in the internet industry. Reactions welcome on the Going Solo blog, where it was initially posted. Reminder: today is the last day of March, and Early Bird prices for Going Solo end at midnight, GMT+1 — that’s in a few hours.

The internet industry generates an important number of freelancing professionals. There are two reasons to this, both related to how fast the world of technology is evolving.

First, formal education inevitably tends to lag behind cutting-edge developments. Though this is true for any industry, it is of particular consequence for a very fast-moving one like the web. The most skillful people in such an industry are often passionate amateurs, who at some point decide to turn their passion into a full-time job.

Second, large companies suffer from the same kind of inertia as education. Many highly competent professionals feel frustrated by the fact that the institution for which they work is not yet ready to take full advantage of what they could offer, and as a result, can be tempted by the more stimulating prospect of going solo and freelancing—or setting up their own business.

The fact that education and corporations move more slowly than pioneers is something which is inherent to their nature. To some extent, it is a problem we must try to act upon, but mainly, it is simply the way things are.

Many freelancers find themselves in this business because of a passion for what they get paid to do. Unfortunately, having great skills in an area there is some demand for is not sufficient to sustain a successful freelancing career. One also needs to be good at dealing with the business side of things: setting rates, finding the right clients, defining what has to offer in the current state of the market, dealing with accounting, taxes, and various laws, as well as managing to find a sense of balance in a life which is very different from a 9-5 with a clear distinction between work and non-work, holidays, and a regular paycheck at the end of the month.

Most freelancers go solo because they are good at doing something that people are willing to pay for, and attracted by the freedom of being one’s own boss and the perspective of possible lucrative earnings. Business skills are not usually paid much attention to until they are suddenly needed, although they are what will determine how successful one can be in the long run. At that point, it’s common for the soloist to feel lost and isolated.

Going Solo is a one-day event that was designed to address this issue. We will gather 150 soloists and small business owners around a core group of speakers who are experienced freelancers and will share their knowledge on a variety of business topics. We also want to give freelancers an occasion to come in direct contact with others like them and build a European community where they can support each other.

Cross-posted from the Going Solo blog.

Marketers and Salespeople: Agents for Freelancers? [en]

[fr] Discussion à SXSW avec mon ami Thomas Vanderwal: existe-t-il des agents pour freelances/consultants? Je rencontre beaucoup d'indépendants (en plus de moi) qui ne se sentent pas à leur aise dans les négociations "commerciales" (préciser le mandat, le salaire, les conditions). Serait-il possible de déléguer cette partie-là du travail à un agent, contre commission, comme cela se fait dans le show-biz, ou comme on le fait avec un "book agent" ou un "speaking agent"?

Qu'en pensez-vous? Est-ce que ça existe?

Even though I didn’t play the social butterfly at SXSW, I had quite a few nice and interesting hallway conversations with friends I bumped into along the way (the way to where…? that’s another question). Hanging out at my usual haunt the lego pit, I had a chat with my friend Thomas Vanderwal about Going Solo (of course) and the highs and lows of freelancing.

One of the things that came up in the conversation was how much difficulty we had with the actual “sales” part of our job as consultants. Getting clients interested and finding contacts is not much of a problem. Convincing people we have something to offer and that we’re the right person “for the job” isn’t either. What is a bigger problem is actually negotiating the terms of the agreement, closing the deal, discussing financials. Sales. Selling. Personally, I consider that I really suck at that, and many of my freelancer friends have said the same to me.

Does this remind you of anything? It should. Head over to read Going Solo: A Few Words Of Advice on the Freshbooks blog.

Stowe Boyd wrote this nearly two years ago, and it’s been one of the starting points behind developing the programme for Going Solo (yes, he’ll be speaking about this too). I also mentioned it in my talk about being a blogging consultant at the end of last year. I’m telling you this to emphasize how much of an eye-opener Stowe’s vision of freelancing has been to me. To summarize very briefly, the skills one needs to be a successful soloist fall in three categories:

  • doing the work
  • networking/marketing
  • selling/business/money

So here we are. People who decide to go freelance, like me, are usually (hopefully) good at doing the work, good enough at marketing/networking, or they probably wouldn’t think about going solo in the first place.

And so, talking with Thomas, here’s the bright idea that came up (I honestly can’t remember which of us articulated it first): there are book agents, speaking agents, modelling agents — where are the freelancer/consultant agents? Where are the people who have strong selling skills, who will step in to negotiate contracts for us once we have got the client interested, who understand what we do and believe in it? I’d gladly give a percentage of what I earn for this kind of service.

There are communities out there for freelancers, but they seem to always focus also on “finding clients”. One always needs more leads, of course — but that’s not really the part of the job I need to delegate. I actually enjoy the networking/marketing part of my job. They also seem to have a pool of “agents”, and from the outside it doesn’t seem clear how personalized the service will be.

Is there anybody out there who does this? Do you think this kind of relationship can work? As somebody who would hire freelance consultants/workers, how would you feel about negotiating with an agent rather than the person you’re hiring directly?

Announcing Going Solo [en]

[fr] J'ai annoncé il y a quelques semaines que j'avais des projets de création d'entreprise: c'est en route, et nous préparons pour début mai une conférence-événement (une journée de conférences) à l'attention des indépendants du web. En dehors de savoir faire des trucs cools, être indépendant (ou une TPE) pose un tas de problèmes "accessoires": comment fixer les tarifs? approcher les clients, ou mieux, les aider à nous trouver? s'en sortir avec l'administratif? trouver un équilibre de vie entre travail et loisirs, surtout si l'on a fait de sa passion son métier?

Après avoir pensé à Berlin, Paris, et Londres -- nous visons un public européen -- nous avons finalement opté pour Lausanne. A deux pas de l'aéroport de Genève, très joli cadre, et aussi, pratique pour les organisatrices principales, toutes lausannoises.

Je vous parlerai de tout ceci plus longuement dans les jours à venir!

So, here we go. As I mentioned in my last post, things are shaping up enough for me to start talking about them, even though a lot is still “floating”.

I’m taking the plunge into the event business. The first one I’m organising is Going Solo, a one-day conference in the beautiful and easily accessible city of Lausanne in Switzerland, which also happens to be my home town. It will take place early May.

Going Solo will fill a gap in the current conference offerings: it’s an event for freelancers of the web industry (soloists, hence the name) and very small businesses — from all over Europe.

Being a freelancer myself, I’ve come to realise quite a while ago that there is more to freelancing than “knowing cool stuff” and having people around willing to pay for it. How do you fix your prices? Close deals? Find clients, or better, help them find you? Collaborate with others, whether soloists themselves, or employees in a huge company? Deal with taxes, contracts, accounting, and all the rest of the boring administrative stuff? Achieve that delicate “work/life balance”, when you’re one of the lucky ones who turned a passion into a job?

Going Solo will address all these issues (and others), providing those attending with valuable insights and tools which will help them become better at what they are doing in the business world. (Sounds almost like a press release, doesn’t it? I’m practising for the sponsor offerings… shhh.)

In simple words: this is the kind of event I would have wanted to attend two years ago when I was struggling with the idea of becoming freelance. It’s the kind of event I would have liked to attend a year ago when things took off and I started realising how complicated all this “business” stuff was. And it’s also the kind of event I want to attend today, having faced the ups and downs of freelancing in the fast-moving world of new media, in the early stages of starting a company, and wondering what “holidays” means now that my everyday life is split between “hang out online”, “travel to foreign cities”, and “talk about exciting stuff with people”.

Where-when-what-how-why?

I’ll follow up later with a little insight into what’s going on. Be warned, though: you’re going to be following some thought processes here, and might be faced with decisions-in-the-making and not-sure-what-I’ll-do-yets. I welcome all feedback.