Eyes And Ears: So Different? [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

Since I started spending so much time thinking about hearing loss and hearing technology, one of the things I’ve obviously been thinking about it social stigma related to hearing loss. Stigma is immediately cited as the reason people wait so long to get fitted, and the reason for which “invisible” is a great quality for a hearing aid. (Not everybody agrees, though.)

Corinne with glasses
Photo credit: Corinne Stoppelli

In an attempt to wrap my head around some of these issues, I’ve been trying to make parallels between eyes and ears, glasses and hearing aids. Why is “not hearing well” considered so differently from “not seeing well”? Saying “there’s more stigma” is not really an answer. Social stigma comes from somewhere, right?

I think the main thing we need to consider here is that hearing loss impacts our relationships to other people, whereas visual loss (!) mainly impacts our relationship to the world. If you have trouble seeing, you will stumble, you will not be able to read the signs, you will not recognise objects (maybe even people), but you will not be prevented in a significant way from interacting with others. Whereas with hearing loss, even “a bit” of it can mess up relationships: hearing loss can mean you pass for rude, or stupid, or uncaring, or distracted, or uninterested — because you just couldn’t hear what the other person thought you did.

I think this is the deep, social root of the issue. Being short-sighted isn’t perceived as a disability. It’s a reasonably normal, common condition. In Switzerland, your health insurance covers your glasses to some extent. If you’re “short of hearing”, however, it immediately falls under the “disability” label. What financial contribution there is to your hearing aids (if you’re entitled to it) comes from the Invalidity insurance.

To reinforce this, glasses are “in your face” visible and all over the place, whereas hearing aids go unnoticed most of the time. Since I was fitted, my keen eye for detail has been scanning ears in public transport and supermarkets. There are actually lots of people with hearing aids out there, but if you’re not paying attention, you won’t notice them!

One thing that has been bugging me a lot is how there is a linguistic double-standard for ears and eyes. We have a specific word for those things we put on our nose to compensate for bad eyesight: “glasses”. But what words do we have for those devices we wear in or on our ears? “Hearing aids.” I’ll probably do a proper article about the language issue, actually. Stay tuned 😉

Depending on my Hearing Aids [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

With the early days of hearing aid wonder hearing behind me, I sometimes find myself forgetting them. The other day, it happened again. I left home and realised just in time that I didn’t have my ears with me.

I blame my morning shower. I have to wait until my ears are completely dry to put my hearing aids in. By that time I’m up and about and out of my “waking up and getting started” routine. What is the best solution to this? I definitely haven’t found it yet.

As I live alone, I rarely wear my hearing aids in my flat. I did during the first months though, to help my brain get used to them. And when I’m in public transport, I’m often listening to podcasts with my earbuds in — not physically compatible with having hearing aids in your ears too. So I don’t put them in each time I leave the flat, either.

Each time I catch myself leaving home without my hearing aids in my handbag, I turn back with this sense of dread in the pit of my stomach, imagining what would have happened if I hadn’t realised I was missing them. Today, the thought of teaching a class, giving a talk, having a meeting or just coffee with a friend without my hearing aids feels like an impossible mission. It almost makes me panicky to think about it. I find myself wondering how I ever managed to do without (and so, so much!) for so long.

It makes sense, though. My brain is “less trained” in compensating my hearing loss. I have less practice. And so, when I do have to compensate like I used to, I struggle much more.

When I was in India last year, one of my hearing aids escaped my fingers as I was taking it out of its box, and it dropped to the floor. When I put it in my ear and turned it on, it was dead.

Heck. Cold sweat.

I had three weeks of travel left. I ended up FedExing the broken hearing aid to my audiologist in Switzerland, who changed a component, and FedExed it back to me. India being India, the whole thing took about 10 days. But at least I had two hearing aids for the end of my stay. Those 10 days when I had to manage with only one hearing aid were terribly annoying and frustrating. I really felt handicapped.

Every now and again, I go “naked ears”. I chat with my neighbour without my hearing aids. Yup, I can still have a conversation. That’s reassuring. It feels a bit muffled, but I can still understand what she says. When I’m looking at her. When she’s facing me. Because she speaks rather loudly and clearly. And then she says something to me with her back turned, or in a lower voice, or over noise, and I remember why I love my hearing aids, and rather than feeling dependent, I feel grateful for them.

Clicker training avec son chat (dressage, éducation) [fr]

[en] A little intro in French on clicker training. There is a lot in English online (just google "clicker training cats" or search on YouTube) but really not much in French, and people often ask me about it when I mention it. All the links in the article point to English sources, so just click away if you're curious and don't understand French.

Je ne suis pas une grande experte de clicker training mais j’en ai fait un peu avec Tounsi, et je recommande souvent cette technique autour de moi. Le clicker training est nettement mieux connu dans le monde anglophone, alors j’ai dĂ©cidĂ© de vous offrir un petit article d’introduction en français.

Tounsi et son clicker

Qu’est-ce que c’est?

Le clicker training consiste Ă  utiliser un son distinctif (le “clic” du clicker) pour indiquer au chat que le comportement prĂ©cis qu’il vient de faire va ĂȘtre rĂ©compenser (par une friandise gĂ©nĂ©ralement). C’est une mĂ©thode de dressage de plus en plus populaire, utilisĂ©e avec les dauphins, les chevaux, les chiens, les chats… quasi tout animal.

Oui, il est possible de “dresser” un chat (notez en passant comme les fĂ©lins de maison passent leur temps Ă  nous dresser, avec beaucoup de succĂšs). Par contre le motivateur chez le chat ne sera pas, comme chez le chien, la relation. Le chien veut faire plaisir (je trivialise un peu), le chat fera quelque chose si c’est dans son intĂ©rĂȘt.

A quoi ça sert?

Certaines personnes n’aiment pas l’idĂ©e de “dresser” un chat, n’entendant dans ces mots que le cĂŽtĂ© “apprendre des tours“. Alors oui, on peut apprendre Ă  un chat Ă  faire des choses “inutiles” comme jouer au piano, mais l’Ă©ducation au clicker a en fait toute une utilitĂ©… Ă©ducative et relationnelle:

  • encourager un chat timide Ă  sortir de son trou et interagir avec un humain, et diminuer son anxiĂ©tĂ© (trĂšs utile pour augmenter les chances d’adoption des chats de refuge)
  • apprendre au chat Ă  faire ou tolĂ©rer des gestes utiles: rentrer dans sa cage de transport, se laisser examiner la bouche, toucher les pattes, prendre un mĂ©dicament
  • renforcer la relation entre soi et son chat: une session de clicker, c’est du temps passĂ© ensemble Ă  communiquer, et c’est sympa!
  • corriger des comportements indĂ©sirables (se faire les griffes sur le fauteuil) en les remplaçant par des comportements dĂ©sirĂ©s (se faire les griffes sur le poteau Ă  griffer)
  • augmenter l’activitĂ© du chat ou le faire jouer (trĂšs intĂ©ressant pour les chats d’appartement qui peuvent souffrir d’ennui ou d’inactivitĂ©).

Comment ça marche?

Il s’agit en fait simplement de “dressage par rĂ©compense” (jamais de punition!) Le clicker sert Ă  marquer de façon extrĂȘmement prĂ©cise le comportement qui a mĂ©ritĂ© la rĂ©compense. En fait, les chats fonctionnent dĂ©jĂ  comme ça: quand le chat miaule pour obtenir de la nourriture, par exemple (ou pire, vous rĂ©veille), et qu’il est en suite nourri, il apprend que pour une certaine action (vous attaquer les pieds sous la couette) il y a un rĂ©sultat dĂ©sirables (vous vous levez et sortez la pĂątĂ©e).

Dans un premier temps, on va associer le clicker Ă  la rĂ©compense (je donne les instructions tout soudain). Puis le chat va comprendre qu’en faisant certaines choses il va “provoquer un clic” et donc avoir ce qu’il veut (la friandise ou la caresse ou la session de jeu). Le clicker est donc vraiment un moyen de communication entre l’humain et le chat.

ConcrĂštement, on fait comment?

Il vous faut d’abord un clicker. Il n’a pas besoin de faire “clic”, juste un son distinctif qui ne sera jamais entendu en dehors des sĂ©ances. Un stylo ou un bruit de bouche peut suffire, pour autant que le son soit constant et pas utilisĂ© Ă  d’autres occasions.

La vidĂ©o ci-dessous est une trĂšs bonne intro, en anglais (mĂȘme si vous ne comprenez pas l’anglais je pense que la vidĂ©o est utile). Voir mes commentaires dessous. Il faut garder les sĂ©ances courtes (max 5 minutes — si le chat est dissipĂ©, arrĂȘter… des fois aprĂšs 10-15 rĂ©compense c’est assez). Il faut aussi utiliser une rĂ©compense que le chat adore.

  1. Charger le clicker: on clique, et au mĂȘme moment on donne une friandise. AprĂšs quelques clics on attend un poil avant de donner la friandise: si le chat a pigĂ©, on voit qu’il l’attend.
  2. Toucher une cible: utiliser une cible spĂ©cifique (il faudra la cacher entre les sĂ©ances). On la met prĂšs du chat, et on clique-rĂ©compense tout mouvement en direction de la cible. En la mettant assez prĂšs, le chat va aller la toucher du nez — clic! AprĂšs, on met la cible un peu plus loin, et en quelques sĂ©ances, le chat se dĂ©placera, traversera la piĂšce ou sautera sur un meuble pour aller chercher la cible.
  3. On ajoutera ensuite une “commande” pour une action donnĂ©e, rĂ©compensant le chat uniquement s’il fait l’action quand on a donnĂ© la commande (on voit comme on peut utiliser ça pour faire descendre un chat d’une table, par exemple — ou l’inciter Ă  ne pas y monter Ă  moins qu’on lui ai dit de le faire).
  4. Pour renforcer le comportement, on change le rythme des récompenses et on passe à un mode de récompenses intermittentes: le chat doit toucher la cible plusieurs fois pour avoir un clic.

Pour en savoir plus

Une grande pionniĂšre du clicker training, c’est Karen Pryor, et son site regorge d’informations (en anglais — j’avais aussi achetĂ© son bouquin). Cette page d’instructions clicker sur WikiHow est assez bien faite, aussi. Il y en a aussi une sur Catster. En français, franchement, je n’ai pas vraiment trouvĂ© grand chose de bien, donc si avez des ressources valables, mettez-les dans les commentaires.

Un bon truc est d’aller sur YouTube et de faire une recherche pour “clicker training cat(s)“. MĂȘme si on ne parle pas anglais, en regardant assez de vidĂ©os on finit par comprendre comment ça fonctionne, si on a un tout petit peu le sens de la psychologie 😉

Ce que j’ai fait avec Tounsi

Comme je l’ai dit, je ne suis pas une grande experte, mais je fais un peu de clicker avec Tounsi, histoire de canaliser son Ă©nergie, et de trouver d’autres moyens de “l’Ă©duquer” que le pistolet Ă  eau et le “non”, auquel il rĂ©agit trĂšs peu. C’est aussi un chat vite excitĂ© et surstimulĂ© qui peut ĂȘtre agressif, comme le noir et blanc dans cette vidĂ©o. Il est aussi complĂštement impossible Ă  manipuler — il dĂ©teste la contrainte.

J’ai donc commencĂ© par lui apprendre Ă  venir toucher une cible (une baguette), ce qu’il a vite pigĂ©. Je peux maintenant utiliser la baguette pour le faire aller plus ou moins n’importe oĂč. J’ai commencĂ© Ă  rajouter une commande mais il faudrait que je reprenne les sĂ©ances!

InspirĂ©e du clicker, je lui ai appris Ă  rentrer dans sa cage de transport. TrĂšs, trĂšs difficile de mettre dans sa cage de transport un Tounsi qui ne veut pas. J’ai donc utilisĂ© la mĂ©thode suivante:

  • cage ouverte posĂ©e par terre
  • friandise devant la cage
  • puis friandise Ă  l’entrĂ©e de la cage (il la prend, repart)
  • puis friandise dans la cage (il la prend, ressort)
  • puis une fois qu’il est dans la cage, fermer la porte, lui donner une autre friandise, et rouvrir la porte aprĂšs quelques secondes.

Donc maintenant, si je veux qu’il entre dans sa cage, je mets une friandise au fond, je ferme la porte, je lui en donne une autre, et hop, je file au chalet ou chez le vĂ©to! Il y a mĂȘme eu un moment oĂč il entrait tout seul dedans dĂšs que je la sortais. Moins maintenant, il faut que je refasse une petite sĂ©ance Ă  l’occasion.

J’ai aussi utilisĂ© le clicker et son inspiration pour lui apprendre Ă  tolĂ©rer qu’on le touche. La tĂȘte, par exemple: je lui caresse la tĂȘte, ce qu’il aime, et mi-caresse, je m’arrĂȘte et je lui tiens la tĂȘte avec la main (comme je la tiendrais si j’allais lui basculer la tĂȘte en arriĂšre pour lui ouvrir la gueule). Je tiens juste un quart de seconde, et je continue la caresse. Le but c’est d’ĂȘtre sous son seuil de rĂ©action, pour qu’il ne se dĂ©batte pas. Puis j’essaie progressivement d’allonger l’arrĂȘt. LĂ , on peut utiliser le clicker: cliquer quand on tient la tĂȘte, relĂącher, rĂ©compenser. Tenir de plus en plus longtemps avant de cliquer.

Je fais ça aussi en “m’asseyant dessus” (pour si je dois un jour lui mettre des gouttes dans les yeux, quasi impossible maintenant): je m’assieds Ă  genoux avec Tounsi sous moi, je tiens une seconde, et avant qu’il essaie de sortir, je clique-rĂ©compense. Vous voyez l’idĂ©e? L’idĂ©e c’est de transformer quelque chose qu’il considĂšre comme dĂ©sagrĂ©able (ĂȘtre maintenu) en quelque chose de dĂ©sirable, parce que ça mĂšne Ă  un clic et donc Ă  une rĂ©compense.

On peut utiliser ce principe sans le clicker pour un bout (par exemple, quand on caresse le chat tout dĂ©tendu, l’habituer progressivement Ă  ce qu’on touche ses pattes ou ses oreilles). Mais avec le clicker on peut ĂȘtre plus prĂ©cis et plus rapide.

VoilĂ , vous avez certainement des questions parce que mon article n’est pas hyper hyper dĂ©taillĂ©, et je vous rĂ©ponds volontiers dans les commentaires!

Printemps chargé [fr]

[en] What's keeping me busy professionally this spring.

Pas beaucoup d’activitĂ© sur ce blog ces temps, mais beaucoup d’activitĂ© dans ma vie. A quoi je m’occupe, du coup?

  • Principalement, je m’occupe du blog communautaire Phonak qu’on a lancĂ© en dĂ©but d’annĂ©e. Un grand projet qui me plaĂźt beaucoup! Je cherche d’ailleurs des contributeurs: en anglais, sur ce qui touche Ă  l’audition, l’appareillage, la surditĂ©, etc… pas besoin d’ĂȘtre client Phonak (je ne le suis d’ailleurs pas) ni mĂȘme appareillĂ© pour en parler. Je suis donc de temps en temps du cĂŽtĂ© de Zurich, et je suis mĂȘme allĂ©e Ă  Budapest le mois dernier pour prĂ©senter le projet Ă  l’occasion d’un colloque marketing interne.
  • Je travaille toujours avec l’Ă©quipe social media d’Orange, sur des choses un peu moins visibles et montrables, mais tout aussi intĂ©ressantes.
  • Deux mandats de formation ce printemps, dĂ©diĂ©s exclusivement au blog — un pour la HEP, l’autre pour CREADIGITAL. Je suis ravie de pouvoir faire ça de façon un peu plus approfondie.
  • L’eclau va bien, de nouveaux membres nous rejoignent, et je suis allĂ©e Ă  GenĂšve pour prĂ©senter briĂšvement le “premier espace coworking de Suisse” (Ă  ma connaissance) lors d’un RezoFirst.

Pour rĂ©pondre aux questions non posĂ©es de ceux qui suivent un peu: la formation SMSCL que je co-dirigeais au SAWI, c’est terminĂ©. Les accrĂ©ditations blogueurs pour la confĂ©rence LeWeb, Ă©galement.

Dans deux semaines ça va se calmer. LĂ , j’ai un peu la honte: j’ai lancĂ© Ă  mes Ă©tudiantes (sisi, toutes des femmes) HEP un challenge “3 articles par semaine”. Et je n’ai moi-mĂȘme pas rĂ©ussi Ă  le tenir! Il faut faire preuve d’un peu d’humilitĂ©, parfois…

Musings on Fitting Strategy (and Pricing) [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

Since my last visit to the Phonak headquarters I keep mulling on the conversation I had with Solange about fitting and pricing strategy. We know hearing aids come in different price ranges, and the benefits they provide to the wearer change as you move up in technology. These variations in price are not isolated to a specific piece of hardware or software, but reflect the overall experience the wearer receives when using them in more complex listening environments. And that, ultimately, is what we pay for, as hearing technology users: a better life experience.

This reminded me a lot of all my musings on value-based pricing as an independent professional. What is the service I’m providing worth to my client? What is the better life and communication experience that the hearing aid brings worth to the hearing impaired person?

The question of how much we value our new hearing leads to another issue: we usually don’t know how good it could be. People with hearing loss often don’t really measure how bad it is — we can’t hear what we can’t hear, right? When it’s always been there, or it’s very progressive, how are we to know how much easier a hearing aid could make our lives?

Solange kind of shocked me (in a good way) by telling me that when she was a practicing audiologist, she would always fit her clients with the best available solution first, regardless of price. Yes, price is important and budget is often a limiting factor. But how do you set a budget for something when you have no idea how much impact what you’re getting is going to provide? Fitting with the best available solution provides a baseline for “how good it can be”.

This is completely different from how I approached things. I wanted to spend as little as possible. I mean, of course I wanted hearing aids and was willing to pay the price, but I didn’t want to pay 10k when 3k might do. So, we started out with an entry-level solution. It was great! It was astounding! Even at 8dB below my ideal settings according to the manufacturer (hardly any amplification, really), I was hearing better than I’d ever heard before. Two weeks after my fitting, if you had given me the choice between going back to a hearing-aid-less world or keeping what I had, I would have kept those hearing aids with that insufficient setting without any hesitation.

As weeks went by, and we increased amplification, and the initial wonder wore off a bit, and I started noticing things that “could maybe be better”, I started wondering what a more expensive hearing aid might do for me. So we went one step up. And it was slightly better. And I ended up buying the second pair.

But today, I still don’t know how good it could be. Is what I have as good as it gets? How good would it be, and how would my life experience be improved, if I had the highest-end solution available for me? Who knows, maybe it would be so incredibly better, beyond all my imagination, that I would be willing to pay way more for it than what I initially intended — just like I ended up spending unbudgeted money on a pair of skis this winter because they make me feel 20 years younger when I’m on the slopes? And maybe it wouldn’t, and the small increase in quality of experience would not be worth the higher price for me — and that would be fine. At least I would know that what I’m hearing now is as good as it reasonably gets for me.

Ne plantez pas vos bùtons comme des bûcherons [fr]

[en] I learned to my dismay (injury) that I had been using my ski poles wrong all these years. Go light with them!

Je l’ai appris Ă  mes dĂ©pens: on peut faire des dĂ©gĂąts avec une mauvaise technique de planter du bĂąton.

Je m’explique. Ayant skiĂ© (et snowboardĂ©) comme une acharnĂ©e de 3 Ă  20 ans (environ), je me suis remise sĂ©rieusement au ski cette annĂ©e aprĂšs un bon hiatus (de temps en temps une journĂ©e, style “oh mais comment je faisais pour skier autant avant?”). J’ai pris un abonnement de saison, j’ai achetĂ© du bon matĂ©riel de ski, j’ai bookĂ© mon mois de janvier au chalet et… je me suis lancĂ©e.

Mi-janvier, cependant, aĂŻe: je me blesse aux poignets. D’abord un (la faute Ă  une plaque de glace sous la poudreuse), puis l’autre, un peu plus inexplicablement — mais toujours en plantant ce satanĂ© bĂąton.

MĂ©decins, attelle, radios, IRM: kyste arthro-synovial palmaire Ă  gauche, et qui sait quoi Ă  droite (on n’a pas fait d’IRM Ă  droite… donc on sait pas ce qu’on n’a pas vu).

xray steph hands

C’est enquiquinant. Repos (1 semaine de snowboard, plus de judo pour un moment), crĂšme, Flector, ostĂ©o, et on attend pour voir si ça se remet ou s’il faut opĂ©rer. Rendez-vous dĂ©jĂ  pris avec le spĂ©cialiste de la main en mai… au cas oĂč.

En parallĂšle, je me demande (et une ou deux sages personnes de mon entourage posent aussi la question) si je ne suis pas en train de faire une erreur technique qui me vaut ces blessures. Ce serait trop bĂȘte… quand mĂȘme. Une fois la phase la plus aigĂŒe passĂ©e (celle oĂč on demande aux visites de faire la vaisselle et porter les poubelles parce qu’on a trop mal), je reprends mes skis et mes bĂątons, et je me dirige vers le bureau de l’Ă©cole de ski pour un cours de planter de bĂąton.

Y’a pas d’Ăąge pour prendre son premier cours de ski!

J’explique toute la situation, le moniteur me regarde faire quelques virages, je le rejoins, il sourit et me dit: “OK, je vois le problĂšme”. Je suis Ă  la fois ravie et consternĂ©e: je ne suis pas impuissante devant mes poignets qui se dĂ©glinguent, mais punaise, apprendre qu’on fait “faux” depuis si longtemps, pas simple!

En gros, je plante mon bĂąton d’un mouvement ample et dĂ©cidĂ©, de haut en bas… pauvres petits poignets. Ils pouvaient bien souffrir. Alors je tente de corriger. C’est dur! Je suis toute dĂ©sĂ©quilibrĂ©e. Je vais mĂȘme jusqu’Ă  skier plusieurs jours sans bĂątons, parce que mĂȘme en corrigeant, je me fais mal.

Et avant-hier, en skiant avec un monsieur suisse-allemand ex-instructeur, ex-coureur, ex-entraĂźneur, je pige enfin grĂące Ă  ses explications (le tout en allemand SVP!) ce que je n’avais pas pigĂ© jusque-lĂ : un bĂąton, ça ne se plante pas. Je ne parle pas du carving (ça je savais et pratiquais), mais des virages normaux.

Un bĂąton, ça se tape sur la neige. Et ça se tape dans le sens inverse de la marche. Eh oui: un petit mouvement d’arriĂšre en avant pour venir toucher la piste. Juste avec le poignet. Chping, chping, chping.

Alors je rĂ©apprends Ă  skier. Et j’essaie tant bien que mal de corriger mon “taper de bĂąton”. Et je sens que ça commence gentiment Ă  rentrer. Ouf!

Getting Meals Back Under Control [en]

[fr] Quand j'attends d'avoir trop faim pour me demander ce que je mange, ça se passe mal. Au programme: réfléchir aux repas du lendemain chaque soir.

Many years ago, but still late in life, I realised how big an impact food and meals had on my mood and general ability to function. Looking back, I wonder how I managed to stay in denial so long. For the better part of my adult life, I thought eating was just a matter of calming the feeling of hunger, and the rest would take care of itself. Now, I know better.

Gratin de côtes de bettes

First, when I’m hungry, I do not function well. I disfunction, even. Some people can be hungry and just go along as if they weren’t — not me. My ability to think clearly drowns inside the pain in my stomach (yes, it hurts when I’m hungry, I know it’s not the case for everyone). I have trouble making choices. I become irritable. I get stuck in the rut of whatever it is I’m trying to do, or set off in a frantic search for food.

Second, what I eat matters. It’s not just a question of filling up. I’m not religious about any diet, my belief being simply that you should strive to have a balanced diet — carbs, meat, fat, veggies, grains, mix it all up.

Panier de légumes 2013-10-31

A couple of years ago I started “inverting” my meals. (Thanks, Julien.) You know what they say: have breakfast like an emperor, lunch like a king, dinner like a beggar. It makes sense, I think: when do you need your energy, during the day or at night when you’re sleeping? The way I do this is have a “normal” meal in the morning. As I type this, around 8:30am, I’m eating past and a salad. Nope, I have no trouble doing it. And when you had a light meal in the evening, trust me, you’re hungry enough in the morning to eat more than a croissant. It’s also a question of habit, I guess.

Where does it go wrong? As my life has little routine in it, I easily fall into the trap of waiting until I’m hungry to wonder about food (what will I eat? what’s in the fridge?). By the time I get moving I’m starving, which usually results in a suboptimal meal.

Racines au four

What I’m going to do now to get out of this is:

  • not wait until I’m hungry to start preparing food (use the clock instead)
  • plan my meals for the next day the evening before so I don’t have to make decisions on the spot.

Started today! That was a nice breakfast. Now I’m off to ski 🙂

Adopting a New Cat: 10 Tips for Newbies [en]

[fr] Quelques conseils et tuyaux pour les personnes peu familiĂšres avec les chats.

Not everybody is familiar with cats. Here are some tips and advice for those of you who might find themselves a little at loss with their first adopted cat (or first “real” cat you have the full responsibility of).

Cats (2013 11) -- Mon petit panier de légumes

1. Cat psychology

The main thing to understand about cats is that they are naturally shy animals. They like sheltered places (under then bed) rather than big empty spaces (in the middle of the living room).

If your cat is spooked, leave it alone. It will end up exploring and coming to you, even though it might take weeks. The worst thing you can do is chase after a spooked cat to try and make friends with it. It’s said that cats like those who don’t like them, and there is some truth in there: people who don’t like cats leave them alone.

Cats don’t either like loud noises or brusque movements. To make yourself cat-friendly, avoid speaking too loudly and making scary noises. Move gently. (This is why cats often have trouble with children, who traditionally make a lot of noise and tear about the place ;-))

2. Cat language

Some cats are talkative and meow, others don’t. Meowing is a way of communicating with humans, so if a cat is meowing, chances are it wants something. Usually one of:

  • food
  • water
  • litter
  • to be let out of where they are
  • reassurance (which might not necessarily mean being scooped up and carried, but maybe just visual contact and hearing your voice)

Sushi en septembre 2

Cat body-language is unlike the dog’s: tail flapping is usually sign of annoyance or discontent (again, some cats have more wavy tails than others and might whip their tail around even when purring — but generally less tail movement = better). Ears backwards is fear. Big dilated pupils too. (Or anger.) Purring is usually good, growling and hissing isn’t.

3. How a cat explores

Most cats will explore only at the speed they’re comfortable. They might spend a lot of time exploring with their eyes/ears/nose first before coming out of their hidey-place. They’ll explore a little and then retreat to safety.

Cuisery 24

You and other humans are part of the territory to explore. If you’re away during the day, be sure the cat is making good use of that time to explore — or sleep!

4. Food, drink, and litter

At the beginning make sure that food, drink, and litter are close at hand for the cat. You don’t want it to go days without food because it’s scared (cats actually don’t do well without food for anything more than 24 hours). If the cat is not eating try and tempt him with something specially tasty.

Keep the litter tray as far as possible from the food and water. The cat might take a while to use it (they’re champions at “holding it in”, specially the “big business”, for what might be days). If you’re worried about time passing by and not enough going in or out of the cat, call a vet for advice with the specifics, they’ll be able to tell you if the cat needs medical attention or just a bit more time.

Most cats don’t like their water near their food. More than one water bowl is a good idea (I spread them around the flat). Avoid plastic for food/water bowls as many cats are allergic and develop acne on their chins.

Keep the litter tray very clean (remove whatever the cat does in it as soon as you see it). Open litter trays are more appreciated than covered ones. A few drops of bleach in the litter will encourage the cat to use it. (Remember, what smells nice to you doesn’t smell nice to the cat, so go gently on those litter deodorants or perfumed litter.)

5. Petting and carrying your cat

Cats usually like to be petted once they’re comfortable (and it can reassure them). Not all cats like to be carried. Scratching under the chin, on the head, stroking on the shoulders is usually safe. Scratching the lower back can be either much appreciated or set the cat off. Bellies are best avoided until you know for sure the cat wants it (rolling and showing you its belly does not always imply it wants you to touch it).

When you carry a cat, make sure you support its behind with one hand. Cats have their habits, so maybe your cat has been used to being carried a certain way. Try and see what your cat does when you pick it up and listen to its body-language, it might give you hints.

If your cat hits you or bites you when you pet it, it might mean

  • that it’s not comfortable enough with you yet (specially if it’s at the beginning and it’s still scared)
  • that it’s “over-stimulated” — there is a fine line between pleasant contact and contact that feels like an agression. In that case, learn to stop petting before it becomes unpleasant for the cat. Watch out for flicking tail, ears backwards, dilated pupils. With time (months/years) you will learn to know when to stop, and the cat will gently stretch out its comfort zone.

Max et Lilly à Saint-Prex -- Max

6. Approaching your cat

If your cat is shy, and even if it isn’t, avoid standing full height when you first approach it. Also avoid looking at it directly (staring is an agressive attitude). Look at the cat, look away, look at the cat, blink, look away, etc. Gently stretch an arm forward as far as you can and point your index finger at cat-height in direction of your cat — as if your finger was another cat’s nose.

Cats greet each other by touching noses, and you can mimic that with a finger. Approach your cat with your finger, very gently, and let it do the last bit (don’t ram your finger in its nose, leave your finger a few centimetres away and let your cat do the last bit). If your cat is scared and retreats, retreat too and try again later. Speak gently/softly when you do this.

Once the cat has touched your finger it will probably retreat a bit, or come and rub its head against your hand. Let it do it a bit, and then see if you can pet it a bit with a finger or scratch head or cheeks!

7. Enrichment: toys, outdoors, cat tree

Cats are hunters. They sleep a lot (upto 16 hours a day, mostly when you’re not around). If your cat is an indoor cat you are going to have to play with it every day. Here’s an article (in French) about how to care properly for an indoor cat. Expensive toys are not necessary (they bring more pleasure to you than the cat, so spend wisely). A piece of string or a rolled ball of paper you can throw are fine. Corks on a string and ping-pong balls are great. Fishing-rod style toys are good as they really help you be active with your cat. Clicker training is also something you might consider, as it’s a nice cat-human activity, and it can do wonders in getting a shy/less-sociable cat to bond with you.

An indoor cat absolutely needs a scratching post. It should be really sturdy and tall enough for the cat to stretch out completely when scratching (that can be over 1m high for a big cat!)

If your cat is going outdoors, wait at least 3 weeks to a month before letting it out. More if the cat is still not comfortable with you, doesn’t come when called, or is not quite at ease indoors. Here is an article (in French) that explains how I proceed for letting my cats outdoors.

A cat is going to be happier in a cluttered environment than in a place full of open spaces. It doesn’t mean you need to live in a mess, but particularly at the beginning if you can leave paper bags and cardboard boxes lying around, or a chair in the hallway, etc., it will make it easier on the cat (you’re creating hiding-places). It’s also important that the cat has somewhere to look outside. They’ll spend a lot of time “virtually hunting” just by observing the outside world.

Max et Lilly à Saint-Prex -- Attentive

You can create more “space” for your cat inside by thinking in 3D: where can the cat climb? This adds surface to its territory.

And indoor cat should have access to “cat grass” (usually wheat). You can get it in supermarkets or pet stores depending on your area or plant it yourself. They use it to purge themselves of the fur they ingest while grooming.

8. Education

The golden rule of education is: be firm and consistent. Imitate a mother cat with her kittens: if you decide your cat is not allowed on the kitchen table, a sharp “no!” and swift removal of the cat should work (just pick it up and put it on the floor, or if it’s skittish enough, chase it off with your hand — or it might just jump off as you approach). I usually continue saying “no!” in a stern tone until the cat is back in “permitted” territory. (Be reasonable though: a cat needs to be allowed on the furniture in general!)

It’s usually unnecessary (just sayin’!) to hit your cat. If you have a specially stubborn cat like my Tounsi you might have to swat it on the top of the head with two fingers (imitate a cat paw coming down sharply) but use this with care and circumspection.

What works better for cats who insist on getting into trouble (destroying your houseplants for example) is to run/walk fast towards them, yell or make a huge hissing sound when you get near (like an angry cat), and when they move, chase them away by running after them. This is really imitating what another cat would do.

This technique can also be used for a cat who does not know play limits and bites or scratches you. Stop interacting immediately, hiss and chase the cat away. Then ignore it.

Clicker training can also be a very useful tool for education. (Watch videos on YouTube if you don’t know what it can do.) It can help replace unwanted behaviours by wanted behaviours. Not to mention it can help with useful things like getting a cat into a carrier or having it let you examine its paws.

Quintus has no shame, comfort before everything 1

9. Safety

Open windows and unsecured balconies. Cats do fall from windows and balconies and injure themselves (the cat never getting hurt by a fall is a myth). Tilt open windows are dangerous for cats as they might try and get out through them and get caught in the crack (and die).

Some plants are toxic to cats (famously, lilies — Google will serve you umpteen lists). Antifreeze is very attractive to them, and deadly.

Be careful with power cords (risk of electric shock) and electric/ceramic cookers (burns). Don’t let them swallow string or ribbons (risk of intestinal occlusion).

Chocolate is toxic to cats. So are tomatoes and a whole lot of other human food that doesn’t agree with them well. Cats don’t digest milk, it gives them diarrhoea. They are strict carnivores and should normally not eat anything besides high-quality cat food. (Ask your vet for advice. Supermarket cat-food is usually suboptimal but some brands are good.)

Permethrin, which is found in some insecticides (including dog anti-flea products) is deadly for cats.

A cat which has not eaten for 24 hours is a medical emergency (risk of hepatic lipidosis).

10. Vet and carrier box

If you can, make sure you can get your cat into the carrier box before you need it (but don’t over-spook an already spooked cat by doing it unnecessarily). Leave the carrier outside for a few days instead of taking it out of wherever it is just when you use it. Lure the cat inside with treats. Let it come back out. Put a treat in the back of the carrier, close the door, give a treat, open the door again to let it out. With a bit of practice chances are you’ll have a cat that runs into its carrier to get a treat.

Ask your cat friends for a vet recommendation before you need one. If your cat seems to be settling ok, it can be a good thing to take it to the vet for an initial check-up. Like that the vet gets to meet the cat when it’s in good health and doesn’t need to be tortured too much 😉

Safran aime mon jardin palette 3

Eye issues shouldn’t wait before seeing a vet. Cats are fragile with colds, so a coughing, sneezing, or sniffling cat should see a vet quickly. Cats hide pain very well, so often the first sign you will notice of a cat not being well is that it’s more quiet, doesn’t want to play, isn’t eating much — or simply doesn’t follow its usual habits. If you notice such changes in behaviour, call your vet for advice and probably a check-up. It’s better to catch something minor early than wait too long and end up with a dead cat (sorry to be dramatic but these things happen).

Have fun with your cat!

There, I think I’ve covered the essentials. If you have any questions, use the comments. And have fun with your new cat 🙂

Two Days in StÀfa [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

A few weeks ago, I spent two days at the Phonak headquarters in StĂ€fa, near Zurich. If managing a blog and writing for it can be done remotely, meeting people can’t.

Phonak headquarters StÀfa

People are sometimes surprised that I value face-to-face exchanges so much when I am such a “digital” person. Well, I do — you get something out of spending an hour in the same room as somebody that is very hard to reproduce at a distance. I sometimes wonder if it has anything to do with my hearing loss: I need to see people, probably because in my 38 years without hearing aids, I’ve relied a lot on non-verbal communication. I don’t like talking on the phone with people I’ve never met or don’t know well (close friends is another story, I can talk on the phone for hours with them). And as for video conferencing… give me good sound quality and high-quality video which doesn’t freeze or lag, and I might start taking it seriously.

For my third visit, Vincent had set up meetings with various people inside the company, as well as a guided visit of the production centre. I could have stayed in there the whole day, actually — the geek/engineer in me just loves big machines and production chains, obviously.

Robot Arm Electrodes

I was amazed at how much machinery goes into producing the tiny devices that we wear behind (or in) our ears. I also learned that some of the machines used in the process are actually made by Phonak, too. So not only does the production centre contain machines that build hearing aids, it also contains a tool shop that produces machines needed to produce hearing aids. See the idea?

The discussions I had with Kurt, Ora, Katharina, Solange and Jean Anne made me dream about the future (some insights on what’s around the bend, like distance fitting and 24/7 aids — already there in fact) and reconsider some of my assumptions (on device pricing and fitting strategy).

From the first time I set foot in the Phonak headquarters in December, I have to say I really liked the feel of the place. My initial impression was that I had entered a university rather than a company building (it’s a compliment in my book). It’s very open, light, with running water in the lounge — very welcoming. It feels more like a place for research than for commerce, and I like that.

Phonak StÀfa Inside

The people I’ve met so far are all very enthusiastic regarding this blog project. It’s extremely encouraging! We haven’t “launched” officially yet, but the news is spreading word-of-mouth, and we bump into people who say “I heard a rumor… is it true? :-)”

As I digest everything I heard and saw during these two days and create blog post drafts in WordPress, I’m concentrating on the next step in my mission: find motivated bloggers, internal or external, who want to share their stories here!

I Don’t Hear Very Well [en]

As the founding editor of Phonak’s community blog “Open Ears” (now part of “Hearing Like Me“) I contributed a series of articles on hearing loss between 2014 and 2015. Here they are.

“I don’t hear very well.” This is what I’d been saying since I discovered, age 13, that I didn’t hear very well. “I don’t hear very well.” My hearing was checked, I was given the verdict “yeah, so you have some hearing loss, we’re going to give you hearing aids”, and sent to an audiologist to be fitted. They took some measurements, filled my ears with pink stuff, and next time I went there I left with a rather big pair of skin-coloured inside-the-ear aids.

They felt uncomfortable, I could hear background noise, the world was too loud, and girls at school made fun of me. I wore them two days, maybe three, then put them back in their box, never to be taken out again. I decided that it wasn’t that bad after all to “not hear very well”, and that I would cope.

And I did, for the next 25 years.

Steph Audiogram

In 2012, after a couple of years of “getting there”, I finally decided to get fitted again. My brother had got hearing aids a few years before and what he told me of the process and the changes in his life really encouraged me. (We have similar hearing loss, hereditary.) I shared some of my thoughts on my blog right after getting my hearing aids (“A Week With My Superpower”) and a month or so later (“More About Hearing Aids
”).

Nearly two years later, my hearing aids are part of my life, and I wonder why I waited so long. I still end up saying “I don’t hear very well” every now and again, but now I can add “I’m not wearing my hearing aids just now,” or “Even with hearing aids, I don’t hear as well as you.” The impact is different!