Tag Archives: community

Bloggers: an Opportunity to Contribute to the paper.li Community Blog

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Paper.li développe son blog communautaire et cherche des contributeurs!

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Bloggers and freelance writers, this is for you! I’m working with paper.li (you know them, right?) and we’re plotting an expansion/development of their community blog. In short, this means:

  • more interviews of interesting members of the paper.li community (similar to what Kelly has done until now)
  • thematic articles (either original content, commentary on stuff published elsewhere, bundles of commented links…) around “curation”, personal online publishing and editing — and where it’s going, basically: how we’re dealing with the wealth of information online (I guess you can see why this is a relevant topic for paper.li)
  • …and I’ll be editing/managing publication.

We already have a few people lined up to conduct interviews of paper.li community members (we’re open to more if it’s the kind of thing you’d love doing) and we are looking for bloggers or other online writers who are interested in writing some articles with us.

Maybe you would just like to do a one-off guest post, or you think you’d like to contribute regularly, because you have lots to say or want to help us assemble, organise and comment the related articles and links we’re collecting.

If you want to be part of this, we want to hear from you! Please use the following form to get in touch.

The form is now closed. If you’d like to get in touch, head over to the Contribute page on the community blog.

A few organisational/context notes to help you understand what we’re doing:

  • we’re aiming to publish about 10 articles a month (so, pretty low amount of publications — we want quality first)
  • published posts will receive a (modest) financial compensation, but this isn’t Demand Media where you can churn out 50 posts a week to make a living out of it — so we assume you also have other motivations to participate (passion, another audience, visibility, intellectual curiosity…)
  • we ask for a week of exclusivity for the content you publish with us — after that, you’re free to republish on your blog or anywhere else
  • posts will of course link back to your blog if you want
  • we’re pretty open editorially (and still defining the borders or our topics), so feel free to submit stuff even if it seems slightly off-topic!

We’re waiting to hear from you, and don’t hesitate to get in touch or use the comments if you have questions or want more information.

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Posted in Blogging, My work | Tagged blogging, community, curation, editing, online, paper.li, publishing, Writing | Leave a comment

Comment Ownership, Reloaded

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Quelqu'un vient de me demander de supprimer un commentaire (tout à fait inoffensif) qu'il avait laissé sur mon blog il y a près de 4 ans. Raison, je suppose: quand on Google son nom, l'article en question apparaît quelque part au milieu de la première page des résultats.

Que ce soit dit clairement: ça me gonfle, ce genre de chose. La "propriété" d'un commentaire est une chose complexe. Dès le moment que vous publiez un commentaire, il devient partie d'une conversation avec d'autres, d'un tout qui le dépasse. On ne peut pas simplement le supprimer ensuite sans conséquences. Les blogueurs le savent bien et évitent depuis longtemps de supprimer des articles, sauf en cas de force majeure.

Solution qui s'impose ici: caviarder le nom du commentateur.

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Nearly four years ago, I wrote a post about comment ownership and coComment (it was initially published on their blog, and I moved it over here at some point). I don’t use coComment anymore, but a few of the points I made then are still valid.

Comment ownership is a complex problem. The commenter writes the comment, but the blog owner hosts it. So of course, the blog owner has the right to decide what he agrees to host or not. But the person who wrote the comment might also want to claim some right to his writing once it’s published.

And also the following:

There are times when one could say the “blog owner rights” and “comment writer’s rights” come into conflict. How do you manage such situations?

Here’s an example. Somebody e-mails me, out of the blue, to ask me to remove a comment of his on a post published ages ago (ironically, it’s the post published just before the one I’m quoting above!)

I went to look at the comment in question, and frankly, it’s completely innocuous. So I googled that person’s name and realised that my post appears somewhere in the middle of the first page of results. This gives me a guess as to why the person is contacting me to remove the comment.

And really, it seems pretty petty to me. And removing that comment bugs me, because I responded to it, and the person responded back, so what the person is in fact asking me to do is to remove (or dismember) a conversation in the comments of my blog, which has been sitting there for nearly four years. All that because they’re not happy that CTTS makes their comment appear somewhere on the first page of results for a Google search on their name.

Which brings me back to comment ownership. Saying the comment belongs to the commentator is simplistic. C’mon, if everybody who left a comment on CTTS these last 10 years started e-mailing me to remove them because they “taint” their ego-googling, I simply wouldn’t have time to deal with all the requests.

But saying the comment belongs to the blog owner is simplistic too.

I think we’re in a situation which mirrors (in complexity) that of photography ownership between model and photographer. With the added perk that in the case of blog comments, as soon as it is published, the comment becomes part of a conversation that the community is taking part in. Allowing people to remove published comments on a whim breaks that. (Just like bloggers don’t usually delete posts unless there is a very strong reason to do so — when published, it becomes part of something bigger than itself, that we do not own.)

So, for this situation, I guess the obvious response is to change the full name to initials or a nickname, and leave the comment.

But I see this with discussion lists, too. The other day, a pretty annoyed woman was complaining that somebody had called her out of the blue about coworking, when she was not at all interested in sharing an office space. Well, she had written a message or two on a local coworking discussion list, with all her contact details in signature.

What do you expect? And what happened to taking a deep breath and deciding “OK, I’ll do things differently in the future” when you realise you behaved a little cluelessly in the past?

I think all this concern about e-reputation is going to start becoming a real pain in the neck. Get over it, people. Open a blog and make sure you own your online identity, and you can stop worrying about the comments you made four years ago.

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Posted in Social Media and the Web, Thinking | Tagged comments, community, conversation, copyright, ownership, public, publication | 2 Comments

Scale in Community and Social Media: Bigger is not Always Better

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Plus, ce n'est pas forcément mieux. Quand une communauté grandit, sa dynamique aussi. Un outil comme Twitter est peut-être plus gratifiant avec quelques centaines ou milliers de followers. Quand on arrive dans les dizaines ou centaines de milliers, le côté "conversation" disparaît. Au cours des dernières années, la blogosphère s'est aussi transformée: plus de blogs, plus de gros blogs, plus de lecteurs, et la disparition du sentiment d'être un peu "spécial" que l'on avait, tant lecteur que blogueur, au début.

Faire équivaloir le plus grand nombre au succès, c'est à mon avis faire fausse route. Ce n'est pas parce qu'un blogueur a plus de lecteurs qu'il est meilleur qu'un autre. Ou parce qu'on a plus de suiveurs sur Twitter qu'on exerce plus d'influence, comme l'a démontré une étude dont a parlé ReadWriteWeb.

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In his blog post Defriendization is the future of social networks, that I commented upon in Defriending, Keeping Connections Sustainable and Maybe Superficial, Laurent Haug mentions his previous article Openness is difficult to scale, about how the kind of community involvement that worked for Lift in the early days just did not scale once the conference became more successful. This is a rule we cannot get escape from. Scale changes things. Success is a double-edged sword, because it might bring you into a country where the very thing that made your success is not possible anymore.

Clive Thompson explains this very well when it comes to the number of followers on Twitter, for example, in his Wired piece In Praise of Obscurity. Even if as the person being followed, you don’t really care about the size of the community gathered around you, the people who are part of that community feel its size and their behaviour changes. Bigger is not always better. More people in a community does not make it a better or even more powerful community.

This is one of the reasons it annoys me immensely when people try to measure the value of something by measuring its size. More readers does not mean I’m a better blogger. More friends on Facebook does not mean I’m more popular. More followers on Twitter does not mean I’m more influential.

I think that this is one of the things that has happened to the blogging world (another topic I have simmering for one of these days). Eight-ten years ago, the community was smaller. Having a thousand or so readers a day already meant that you were a big fish. Now, being a big fish means that you’re TechCrunch or ReadWriteWeb, publications that for some reason people still insist on calling “blogs”, and we “normal bloggers” do not recognize ourselves anymore in these mega-publications. The “big fish” issue here is not so much that formerly-big-fish bloggers have had the spotlight stolen from them and they resent it (which can also be true, by the way), but more that the ecosystem has completely changed.

The “blog-reading community” has grown hugely in numbers. Ten years ago, one thousand people reading a blog felt special because they were out-of-the-mainstream, they could connect with the author of what they read, and maybe they also had their own little blog somewhere. Nowadays, one thousand people reading a blog are just one thousand people doing the mainstream thing online people do: reading blogs and the like. The sense of specialness has left the blogosphere.

If you want to keep on reading, I comment upon another of the links Laurent mentions in Log-Out Day: Victims of Technology, or a Chance to Grow?

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Posted in Thinking | Tagged bigger, blogging, change, clive thompson, community, laurent haug, publication, scale, size, twitter | Leave a comment

What Should I Blog About? Have Your Say

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Une expérience: faites des suggestions et votez sur les prochains sujets que vous aimeriez que j'aborde dans ce blog! Anglais et français, bien entendu. :-)

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This is an experiment, utterly and totally ripped off from what Scott Berkun is doing on his blog with his Reader’s Choice series.

As many of you know, my problem is not finding ideas to write about. My problem is that I have too many. I have a long list of blog post ideas in Evernote which I dip in every now and again when I feel like blogging and don’t have an immediate idea (which is not that often, to be honest — not the “feel like blogging” bit, the “don’t have an idea” one).

So, here’s the deal. I’ve opened a Slinkset site called What do you want to read about next on CTTS? — I’ve started populating it with my blog post ideas. I would like to invite you to vote on the topics and add your own suggestions. You don’t even have to sign up, it’s really easy!

A couple of times a month, I’ll make sure I blog about the most popular topic. I’m looking forward to seeing how this works :-)

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Posted in Blogging | Tagged blogging, community, ctts, editorial, participation, slinkset, suggestions, topics, vote | 6 Comments

Thanks! See You at LIFT08 :-)

A heartfelt thanks to those of you who following blogged about Going Solo or voted for my Open Stage presentation. I’m actually going to be the first Open Stage talk, Thursday morning before the break. Exciting and scary!

My workshop also got enough registrations to be provided with a room, which is nice. I can still accommodate a few more people (up to 15 as far as I’m concerned, but I’m trying to make sure the room is big enough). I’d like to insist again on the fact that this is a workshop for people who are not yet blogging — you’ll find it frighteningly basic if you’re already a blogger. Also, you will have to bring your own laptop as we do not have a computer lab. So, if you’re coming to LIFT08, aren’t blogging yet, but would like to get going, sign up for the workshop.

I’ve been asked by a couple of people if they could come to the workshop although they don’t have a ticket for LIFT. That is unfortunately impossible, as the workshops are reserved to LIFT attendees (you should come to LIFT, it’s really worth it). (The Venture Night and Sustainable Development Sessions are open to non-LIFT public, however.) For those who might be interested, I’m planning to organize similar Get Started Blogging workshops in Lausanne (or elsewhere if there is enough interest). The first should take place on Feb. 26th (details to follow), in French. Again, if enough English-speakers are interested (say 6 people minimum) then I can also organize a workshop in English.

My discussion session on multilingualism online thankfully didn’t make the cut (remember I’ll also be live-blogging LIFT08!!), but I’ll set up an informal meeting for people who are interested in chatting about this.

See you at LIFT!

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Posted in Being the boss, Conferences | Tagged blogging, community, conference, Consulting, Events, going solo, lift08, support, thanks, workshop | 4 Comments

Going Solo Venues, Open Stage, and Link Love

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Sur le site de Going Solo, vous trouverez le récit de mon après-midi passée à visiter des salles de conférences à Lausanne. Ma proposition d'Open Stage pour LIFT'08 semble avoir du succès mais a encore besoin de vos votes.

Je me pose ensuite des tas de question sur les raisons pour lesquelles Going Solo ne semble pas attirer plus l'attention des blogueurs. Est-ce trop tôt? Pas assez d'informations? Ai-je épuisé mon capital social? Est-ce que tout le monde pense que les autres s'en chargent?

Pour que des personnes en-dehors de mon réseau direct puissent entendre parler de Going Solo et s'y intéresser, j'ai besoin de votre aide. Voici la (modeste) collection de liens couvrant Going Solo. Julien a parlé plusieurs fois de Going Solo en français (merci!), mais je crois que c'est à peu près tout côté couverture francophone. Oui, la conférence est en anglais. Mais vos lecteurs francophones ne sont pas tous nécessairement anglophobes, ni les personnes qu'ils connaissent à leur tour.

Que ce soit clair: je ne veux forcer la main à personne. Si vous trouvez Going Solo inutile ou même bête, ne perdez pas votre temps à en parler (ou mieux, en fait, racontez pourquoi vous pensez ainsi, ça m'intéresse). Mais si vous désirez soutenir cette conférence et que ce n'est visible nulle part sur votre blog... Prenez un petit moment pour ça.

Et si vous avez un éclairage à offrir concernant ma difficulté permanent à "rallier" les gens autour des choses que je fais (pas les choses que je blogue, hein, celles que je fais), je suis toute ouïe. Merci d'avance.

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Just a note to say I’ve published a blog post on hunting for venues for Going Solo (yes, on the Going Solo blog — what? you haven’t subscribed yet? what are you waiting for?). If you have any thoughts on the points I raise there, go ahead.

In the good news departments, it seems my open stage proposal about organizing a conference for freelancers is attracting interest. It still needs votes though, so if you want to help make sure I hit the big stage and you are going to attend LIFT, be sure to vote. (Every vote counts. Thanks.)

Prepare for slight digression.

For some reason, I seem to always have trouble motivating people to “spread the word” about stuff I’m doing. There seems to be a disconnect between the picture people send back to me (“Oh, you have so much traction, you’re so influent, etc.”) and what actually happens when I try to get the word out about something.

I usually don’t have this problem when it’s somebody else’s stuff. If I sign up for your nice new shiny 2.0 service and like it, I’m going to convince dozens of people to sign up. Twitter. Dopplr. Seesmic. It’s even happening with offline stuff like the neti pot.

I guess one of the issues is that I’m not really comfortable promoting my own stuff. Some people seem to have no problem doing that — I always feel like I should shut up, and if what I’m doing is really worthwhile, other people will pick it up and blog about it. On the other hand, I am pretty comfortable page-slapping people with my own writings.

So, what is it? Do people underestimate the support I need from the community? Am I one of those annoying people who ask for too much and don’t give enough? Do I squander my social capital? Is the stuff I do so lame that nobody has any interest in talking about it? Am I simply just “missing” a little something somewhere that I still haven’t figured out? Am I just not active enough in self-promoting?

Don’t get me wrong. I’m not complaining about my technorati ranking or about the fact that some of my blog posts have already been around the world three times (my stuff on MySQL encoding problems and multiple WordPress installations have remained popular for years — the latter with spammers, maybe, I’m afraid). It’s more about stuff I do as opposed to stuff I write.

Take Going Solo. I know I haven’t really started pushing it out there, because we don’t have branding yet and the price isn’t quite set. But still. When I announced it here on CTTS (and before that, when I said I was starting a company), a lot of people stopped by to leave an encouraging comment or send me a nice tweet. I really appreciated it.

Now, not trying to make anybody feel bad here, but here’s the coverage of Going Solo that I’ve been able to round up (or the technorati cosmos. I’m getting into the habit of bookmarking any “coverage” links, because they’re easy to find on the moment, but 6 months later you can forget about it.

Is it because I haven’t explicitly said “Going Solo needs your link love”? (If that’s it, I’m saying it now.) Is it because it’s “too early) — ie, people are waiting for the venue to be set, the full programme to be announced, sidebar badges to be available and the tickets to be on sale? I personally don’t think it’s necessary to wait that long. I’m convinced Going Solo is going to be a really useful event for many freelancers out there. I want to get the word out and create interest for it, also outside my immediate network. And for that, I need you. You’re the only people who can help me reach “outside my network”. Or maybe I’m being difficult, naive, or expecting too much?

I’d like to understand what’s happening. I’d like more people to talk about Going Solo and try to promote it to their networks, of course, but my main issue here is understanding. So any insight will be… more than welcome. If you think Going Solo is worthwhile, but you haven’t blogged about it, it would help me if you left a comment to tell me why you haven’t (yet, hopefully!) blogged about it. Again — I’m not asking for justifications, just insight from “the other side of the fence”.

This week-end, as I was hurrying to get my LIFT workshop out of the door, I was astonished (in a disappointed sort of way) to see how few people had come up with proposals for LIFT. I know people wait until the last minute to do it, but I also realised that I hadn’t really blogged about LIFT this year. I guess I was thinking that it was so popular anyway, a blog post of mine wouldn’t really make much difference. “The others” were already blogging about it.

Then I took a step back and thought of Going Solo — how my frustration that people weren’t talking about it more. So I wrote a blog post to tell people it was the last minute to send a contribution to LIFT. Did anybody make one because I blogged about it, I wonder?

So, done with the angst-ridden rambling. I welcome your comments. And Going Solo needs your link love.

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Posted in Being the boss, Connected Life, Going Solo | Tagged Blogger musings, blogging, community, contribute, entrepreneuring, Events, going solo, lift08, linking, marketing, musings, Online Culture, open stage, promotion, self-promotion, social capital, Thinking, vote, Wanted | 26 Comments

Two Successes! WPD2 and WoWiPAD1

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Aussi bien le Website Pro Day 2 (WPD2) que le WoWiPAD1 (World Wide Paperwork and Administrivia Day, ou bien "Journée Paperasse" de son petit nom) ont rencontré un franc succès.

Du coup, on remet ça. WPD 3 (sur Lausanne, mais vous pouvez saisir la balle au bond et organiser des événements-frères ailleurs) le 16 janvier, et WoWiPAD2 dès que quelqu'un d'intéressé m'aura contacté pour fixer une date.

Je trouve aussi qu'une journée pour bloguer à 100% (finir les brouillons, écrire ces billets auxquels on pense depuis des lustres mais y'a toujours plus urgent à faire) serait pas mal, ainsi qu'un pour mettre à jour ses uploads de photos sur Flickr... (quoi? vous êtes à jour? zou!)

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I’ll be brief, because I’m running around a bit like a headless chicken these days with tons of different things to do, and the blog gets neglected. So, here’s a short article, rather than no long article (because that’s what tends to happen).

Both WPD2 and WoWiPAD1 were a great success. I really think that gathering people together towards a common goal on a given day is a really good idea — especially for people working from home, or freelancers.

The Lausanne branch of the Website Pro Day initiative have already decided that we needed a WPD3. The date that has been chosen is January 16th. Make a note of it now! I’ll create a Facebook event shortly.

WoWiPAD1 (that Suw wants to rename the “Administrivia Day” because she doesn’t like the ugly acronym… who can blame her?) saw participants joining us from all over the place, including Ton and Elmine from the Netherlands and even Stowe Boyd from San Francisco. We posted updates to the event wall, Twitter (most of them private, unfortunately), and Seesmic. I’ve collected links to related Seesmic videos in the event links.

Personally, I’m ready for WoWiPAD2. If you are too, ping me and we’ll choose a date (better to be at least two people to set a date).

I’m also ready for “Write All Those Blog Posts Already Day” (100% blogging, a chance to finish drafts and catch up on old post ideas!) as well as “Digging Through That Flickr Backlog Day” to upload those photos you took six months ago and still haven’t seen the light of day. Ping me if you’re interested, and we’ll make them happen!

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Posted in Being the boss | Tagged community, event, Events, facebook, freelancing, wowipad, wowipad1, wpd, wpd2, wpd3 | 1 Comment

Hoosgot: The Lazyweb is Back!

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Hoosgot, réincarnation du lazyweb d'antan, est en ligne. Merci à Dave Sifry, fondateur de Technorati!

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One of the great things about the internet is that it brings people and ideas closer. One of the ways I (and many others) use it is to find things, or make sure the great idea we just had hasn’t already been implemented somewhere before we start building it.

Many years ago, when trackbacks were young and the the Internet Topic Exchange was hot, some brave folks put their heads and fingers together to give birth to The Lazyweb. If you had a request or a question, you would blog about it, send a trackback and a small prayer to the lazyweb, and maybe the lazyweb would answer with a solution. (As you’ve understood, the “lazyweb” is the community of people sending requests and keeping an eye on those from their brethren.)

I sent a few requests its way at the time.

Unfortunately,spam killed the lazyweb.

Yesterday, Dave Sifry announced the birth of hoosgot, reincarnation of the lazyweb.

So, how do you send your requests over to hoosgot? Simply mention hoosgot in post or Twitter message, and it will appear on the website and in the associated RSS feed — which you should definitely subscribe to and keep an eye on.

Thanks, Dave!

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Posted in Connected Life | Tagged Announcements, community, dave sifry, hoosgot, internet, lazyweb, Offsite, Online Culture | 3 Comments

Kathy Sierra: Keynote (Web2.0Expo, Berlin)

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Mes notes de la keynote de Kathy Sierra.

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Here are my notes of Kathy Sierra’s keynote, quite different from yesterday’s workshop, which I also blogged. My notes are probably incomplete in some spots and may contain mistakes.

Finding Web 2.0 Opportunities (Kathy Sierra)

1) reduce guilt and fear

most of the time, people feel like they suck, like it’s their fault. Sometimes, making the product easier is not always the answer. We need to reduce that kind of feeling/face. How about using facial recognition to see when users are pulling a face? Or even simpler, have a WTF?! button.

Help, FAQ and user manuals do not solve WTF faces. People writing help and FAQ think you’re happy to use the softwa re and a bit intellectually curious about using the software. Not true! Assume that most of the time, our users feel in WTF mode. Even if your software is easy to use, it might be they’re pulling that face because of what they’re trying to do with your tool.

FAQ/Help aren’t wrong, they’re written for the wrong place of the curve.

Recognise that people are miserable, feel they suck at what they’re trying to learn. Let people off the hook for feeling bad that it’s their fault. Books teaching something shouldn’t make people think they’re stupid.

“Appartments for rent: dog required.” In the US, so hard to find a place to live when you have a dog.

“Please walk on the grass, hug the trees, smell the roses.”

“What kind of genius? young, early, or late bloomer (Doc Searls).”

A lot of 2.0 stuff (like Twitter) increases the guilt, because you have to keep up. steph-note: I realise I’ve been letting myself off the hook quite a lot regarding that.

Being an expert is generally just a matter of focus, not a matter of natural talent.

How to write a bestseller? Choose a title that lets people off the hook. “The perfect mess” or “Everything bad is good for you.”

2) Don’t “bait and switch” on the relationship

Don’t start out all nice and interested and seductive, and in the end push away. How do you treat your ongoing users vs. the users you want to capture? The difference between how sales reps treat customers or prospects is often huge and the wrong way around. Documentation quality.

Web 2.0 Expo 3

Take the marketing budget and throw it into user learning. It’s not always a problem to not have a marketing budget: teach your users to kick ass.

Every time you think of something that you might do for marketing, think about what would happen if you applied that to user learning. Huge example: camera brochures and material. Glossy brochures that are all about taking great photos — which is the reason people buy cameras! — and afterwards, manuals that teach me to be a tool expert, which is not what I want!

Serendipity Curve. Introduce randomness. Excessive customisation and tailoring strips out the delight of discovering something unusual and unexpected. Encourage people to make connections between your stuff and seemingly unrelated things.

Roger von Oech’s “Creative Whack Pack” (steph-note: looks really good!)

3) Make it real/Make it important

Why are we here? We still need physical presence despite all our technology. A huge part of our brain is devoted to our hands and mouth.

Smell is really important steph-note: shows cup of coffee on slide, it does something to our brain but not just smell. Skin was meant to be used.

A real present trumps a virtual gift (not that the latter isn’t meaningful!!) Think about how you can give something in the real world to your users, related to your product. In the US, the UPS guy is a hero. He’s a sex-symbol. Physically impossible to not smile when you see the Amazon box on your doorstep.

Philosophy of Electric Rain:

  • users should do something kick ass within 20 minutes
  • the process of buying, downloading and installing feel like you’re getting a special present. E.g. a real human answers the tech support. We don’t expect that!

Unboxing! “geek unpacking porn” Look at pictures of other people unpacking their new geek toy. steph-note: I almost did that with a Flickr photo of my new macbook and roomba.

People are actually coming up with ways to make those pictures more seductive. These things matter!!

Even if you’re working in bits, and all “virtual”, find something you can send to your users offline. People always care about the t-shirts.

T-shirt First Development. ThinkGeek. It’s not enough to send it to them, give them a way to show that they’re wearing the t-shirt.

Don’t make this mistake:

Web 2.0 Expo 4

There are women or smaller men in your audience. They won’t feel like they kick ass in an XXL t-shirt. Yes, even if it’s not cost-effective.

Remember we’re not ready to leave our bodies behind just yet. “Real” sex still trumps the “virtual” kind…

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Posted in Stuff that doesn't fit | Tagged community, creatingpassionateusers, customers, Events, kathysierra, keynote, passionateusers, users, web20expo, web2expo, web2expoberlin | 5 Comments