Interaction [en]

C’est dans l’interaction que nait la relation. Rien ne sert d’essayer de vendre la marchandise. Il faut laisser la relation montrer ce qu’elle pourrait offrir.

Critical Mass [en]

I often notice what I have come to call the “critical mass” syndrome. When a service or community becomes too popular, its quality comes down.
I may be pessimistic, but I see no way out of this.