From James Govenor on Twitter: Network value is how many opportunities people create for you when you’re not there.
Why build communities: tons of reasons.
An online community is a group of people joined by a common interest.
What motivates people?
- they can express themselves
- they might be after support
- the culture of the organisation
To build a community, you need:
Community manager: important to get the personality right. He/she must act as the host.
Technology for community is important, but social infrastructure is more important.