Somesso – David Terrar: Building Sustainable Corporate Web Communities [en]

From James Govenor on Twitter: Network value is how many opportunities people create for you when you’re not there.

Why build communities: tons of reasons.

An online community is a group of people joined by a common interest.

What motivates people?

• they can express themselves
• they might be after support
• listening
• sharing
• recognition
• power
• the culture of the organisation

To build a community, you need:

Community manager: important to get the personality right. He/she must act as the host.

Technology for community is important, but social infrastructure is more important.