Tag Archives: human

Do Not Use Your Brand Name to Sign Comments

[fr]

Ne signez jamais des commentaires que vous laissez sur le blog d'autrui du nom de votre marque. C'est irrespectueux (vous parlez à une personne identifiée, et vous vous cachez sous une marque, sans dévoiler votre visage?), cela vous fait ressembler à de la pub à peine déguisée laissée par un "community manager" à deux balles (le fameux stagiaire), et au pire, on vous prendra pour du spam.

Donnez au blogueur un nom. Que ce soit votre nom légal, un pseudonyme stable... peut m'importe, personnellement. Mais ne soyez pas une marque. Je cause aux gens, moi, pas aux marques.

[en]

Never use your brand name to sign comments. You are a person, not a brand.

How do you want to be perceived?

As a person?

Or as “advertising-disguised-as-conversation”?

There’s nothing wrong with representing a brand. You can even sign “Judy Smith (MyGreatBrand)” if it’s important to you — but be aware that it will make you sound like a commentor-for-hire or a “community manager” (note the quotes and the lowercase, not to be confused with the Community Manager, reserved for people who “get it” and usually occupy a senior position).

Signing with your brand name is also the surest way of being identified as spam — whether you really are spam or not.

You don’t want to make things difficult for the blogger who is deciding whether to approve or trash your comment: identify yourself clearly as a human being. Whether you use a name or a stable, recognizable nickname is not a big issue (at least for me). But using your brand as your nickname is so… cheesy.

And also impolite. You know who I am. Your comment is an open door to a conversation. Why would I not be allowed to know who you are? Even the robots who answer the phone in the worst of customer service call centres tell you their name.

Don’t be a ghost, hiding under the big white sheet of your brand.

Please do not sign comments with your brand name. Be a human being. Give me a name.

I’m toying the idea of replacing brand names with something witty (“Insert Brand Name Here”, or preferably something better I’ll think of under the shower tomorrow morning) and making them link to this article when people try signing comments with them. What do you think?

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Posted in Blogging, Corporate | Tagged brand, branding, commenting, conversation, human, identity, rant, signature | 2 Comments

Two Deaths

[fr]

Deux décès, l'un humain, l'autre félin, et mes réactions assez différentes aux deux.

[en]

Two heart attacks, even. The first is Bagha, you’ll have guessed. Jean-ChristopheThe second is Jean-Christophe, who was deputy head in the school I taught at and with whom I stayed in touch over the years: fellow blogger and lifter, I enjoyed our lunch-time conversations about social media, web technology, education and the various things of life. He was a really friendly, genuinely nice person. I didn’t know him very well, but we did hang out once in a while. He wrote a very nice piece about me for Ada Lovelace Day in 2009. He died almost exactly a month after Bagha.

I was very, very shocked by Jean-Christophe’s death — and remain shocked. You don’t expect young, healthy people around you to drop like a stone and die in the middle of a basketball match (he was 42, a regular player, didn’t smoke…). I was also shocked by Bagha’s death, but the grief was so great that I just couldn’t stop the tears for days on end, and it took over.

Two deaths, one human, one feline, one of a being who shared almost every single day of mine for 11 years, the other which I would see a handful of times every year. Two different reactions on my part. On a slightly “clinical” level, I’ve found it interesting to observe how I’ve been processing both these deaths. Beyond the obvious animal vs. human difference, I’ve realised that what really counts is the role they were playing in my life.

Jean-Christophe was a truly lovely person. His death pains me, and even though he was somebody I trusted (to the point of collapsing in his office during my first year of teaching when things were not going well at all) we weren’t close. He was somebody I knew and appreciated, a part of my network (our discussions revolved primarily around work and common interests, not each other’s lives). If I think of his family, my heart breaks for them, but I am not touched as if it were my family.

Not seeing Jean-Christophe is the normal state of my life, so beyond the shock of the announcement, I am not confronted much with his death. A couple of times I’ve thought “oh, I should ask Jean-Christophe if he knows somebody who…” and caught myself. Beyond the shock and discomfort of seeing the sudden death of somebody who is just a few years older than myself, and of knowing that a wonderful human being is no more, the impact of Jean-Christophe’s death on my life has been pretty minimal.

Maybe this minimal impact (compounded to the fact I was in India for the funeral so couldn’t attend and therefore share others’ grief) has allowed me to stay in some stage of denial — or maybe the fact he was a rather “weak tie” in my life simply makes the whole grieving process less painful and visible.

Eclau oct 2009 24Bagha, on the other hand, even though he was “just a cat”, was part of my everyday life for years and a primary emotional attachment. His loss is a huge disruption in my life, all the more because he was an elderly cat who had started to require care — some parts of my life were organized around him. Making sure somebody was there for him when I travelled, coming back home to give him his meds, being available to take him to the vet when things weren’t quite right.

Except when I was in India, I have not been able to “forget” his death much. The flat is lonely without a feline presence. Another cat naps on the couch at eclau (I’m happy about that, though). I’m still surprised that I can stay out when I hadn’t planned to. I can leave stuff lying around in the flat (even food) and nothing happens to them. Open cupboard doors are not important anymore. I’m not woken up at 6am by somebody furry who wants to be let out.

When somebody asks a group of people “who has a cat?” I have to keep my hand down now. I don’t have a cat anymore. I’m not a cat-owner. I’ve had a cat since I was nine, even though my first cat, Flam, lived at my parents’ for three years when I moved out, and I was briefly catless between her death and the moment Bagha officially became “my” cat. But being a cat lover and owner has always been a big part of my identity, which I feel I have now lost (risky parallel: does it feel like that to long-time smokers who give up the cancer-stick?). Of course, I will have cats again (after India early 2012 is the current plan), but right now, I’m part of these petless people.

Almost everything in my life reminds of his death. I still have a photo of him as background image for my iPhone, because I’m not sure when the right moment to change it would be, and what to replace it with. Though I’m slowly rebuilding a layer of habits and memories of my new life without him, I feel his loss almost every day — some days worse than others.

This makes me realize that in a way, it is less the intrinsec value of the being who died (who would dare put a cat’s life before that of a human being?) than the role played in one’s life and one’s emotional attachment that determines the amount of grief. Sounds obvious, uh, nothing new under the sun here. But it has another taste when you’ve reached the conclusion all over again by yourself.

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Posted in Personal | Tagged bagha, cat, dead, grief, grieving, heart attack, human, jean-christophe, pet loss, shock | 2 Comments

Against Threaded Conversations on Blogs

[fr]

J'avoue une préférence marquée pour les conversations linéaires plutôt que hierarchiques (en arbre). Les conversations linéaires génèrent peut-être moins de commentaires, mais elles ont un rapport signal/bruit plus favorable, n'encourageant pas le hors-sujet. Elles sont plus faciles à suivre et me semblent plus adaptées aux blogs.

[en]

So, now that Going Solo Lausanne is behind me and I can come back to a slightly more sane pace of life (and blogging here, hopefully), I’m starting to read blogs again, a little. Don’t hold your breath too long though, contrary to popular belief, I’ve never been much of a blog-reader.

Blog commenting

One topic I’ve read about a bit, and which is of particular interest for me, is blog commenting. Aside from the fascinating topic (I’m not kidding) of blog comment ownership, which I touched upon myself more than 18 months ago, there is the age-old debate: threaded vs. non-threaded comments.

On the backdrop of my break-up with coComment (impending, in the process, fresh) and their post about commenter’s rights, I’ve taken a closer look at Disqus. It looks promising, it does some stuff I like, but also stuff I really don’t like, like the dreaded threaded comments.

So, here’s an attempt to try to explain why I think that threaded comments in a blog context are not necessarily a good thing — although popular wisdom would have that they are “better” than normal, flat, conversations.

I did a little research to see if I could find anything solid to back up my claims (if anyone knows of proper research on these issues, let me know), but I didn’t find anything really solid. So, I’ll just have to try to make this logical enough that it can be convincing.

The appeal of threaded conversations

Threaded conversations are as old as the internet itself. Usenet, e-mail discussion list archives. So, they’re nothing new, and have been around a while.

When blogs started including comments — oh yes, there were blogs way before there were comments, and the commenting script I used on this blog was for many years a popular destination — so, when blog started including comments, those comments were not threaded (in the sense that they allowed hierarchy in the comments, or branching off, or a tree-like view).

For many years, all I saw on blogs was linear conversations, as opposed to threaded, tree-like conversations. Most forum software also functions like that.

Then, of course, with some regularity, I’ve heard people asking for plugins to make the conversations on their blogs “threaded”. And I wondered. Why the attraction to hierarchical conversations?

When we have a conversation, be it with a single other person, or around a big table, it flows in one direction: the direction of time. There is before, and there is after. One might say “you said something 10 minutes ago that I’d like to answer” — and we’re quite capable of following this kind of conversation. We do it every day.

If we chat, be it on IRC or on IM, or any other kind of chatroom, we know that there are often multiple intertwined conversations going on at the same time. With a bit of practice, it doesn’t bother us too much. But the important point remains: the conversation is ordered chronologically.

So, be it offline or online, most of the conversations we have are time-ordered.

I think the appeal of threaded hierarchical conversations lies in the fact that they seem more “orderly” than one long stream of posts, ordered not necessarily by the logic of the conversation topic, but by the flow of time in which it takes place. It’s hierarchical. It’s organized. It’s neat, mathematical, logical. Algorithmic. Computer-friendly.

But is it brain-friendly?

Human-friendly conversations

Human beings do not think like computers. Though some human beings who spend lots of time programming or give excessive importance to logico-mathematical thinking might like approaching problems and the rest of life in a binary way, that is simply not how most people function. (Literary backdrop for this paragraph: A Perfect Mess.)

I think people who like threaded conversations like them because they have a higher order of organisation than non-threaded conversations. And better organised should be… better.

You won’t be surprised that I disagree with this. A good conversation online, for me, is one that can be easily followed, caught up with, and participated in. In that respect, a linear suite of comments is much easier to read or catch up with than a huge tree. When it comes to participating, the linear conversation offers only one option: add a comment at the end. In the tree, you first have to decide where in the tree you’re going to post. (Literary backdrop for this paragraph: The Paradox of Choice.)

How the format impacts the conversation

Another way to tackle this is to examine what impact hierarchical and linear comment threads have on the conversations they host.

Hierarchical – Threaded:

  • off-topic comments branch off into separate conversations
  • overall, more comments
  • lots of parallel conversations

Linear:

  • conversation stays reasonably focused
  • less comments
  • limited number of parallel conversations

I personally do not think that “more comments = better”. On a blog post, I like to see the conversation stay reasonably focused on the initial topic. For that reason, I think that linear comments are best on a blog.

More conversation is not always better

Of course, there are always parallel conversations going on. On Twitter, on FriendFeed, in IM windows I’ll never know about. As a blogger, I would like a way to point to these conversations from my post, so that a person reading could then have access easily to all the public conversations going on about what they read. Conversation fragmentation is not something we’re going to get rid of, but we can try to minimize it.

Increasingly, our problem is becoming one of signal-to-noise ratio and chatter. These are subjective notions. My signal is somebody else’s noise, and vice versa. I’m happy that there is chatter and small talk in the world and online (it’s a big part of human interaction and what relationships can be made of), also about what I write. But on my blog, I’d like to keep the chatter somewhat down, even if that means my “number of comments per post” or “conversational index” is not high. I’d rather have less conversation here, and give it a chance to be more interesting and accessible to outsiders, than huge 50+ comment threads that nobody is going to read besides the hardcore die-hard social media types.

More reading and listening

You’ll find some of the links I found on del.icio.us. If you’re into videos, the topic was raised about 6 months ago on Seesmic. Here’s what I had to say at the time:

I’ve also dug up a few quotes I found in some old discussions on MeFi. They’re in my Tumblr, but as Tumblr tumbles along, I’m reproducing them here:

If you’re trying to build community, it is clear that linear, non-threaded discussions are superior. There is a good body of research on this – it’s not new, it’s not a novel idea. For tech support stuff, hierarchical tree structures are better, in general.

Micheal Boyle (mikel)

One of the arguments for adding any feature that is designed to hide noise is that it gives it a permanent home. When Slashdot added moderation and auto-hiding to their threads, they gave the -1 NATALIE PORTMAN’S BOOBS brigade a permanent home on the site.

I checked out digg’s new setup earlier this week and 75% of all the comments were complaining about mod points. I don’t know if that’s an improvement.

Matt Haughey

This place is like a pub.

One does not have threaded conversations in a pub.

five fresh fish

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Tagged Blogger musings, blogging, Citations, commenting, comments, computer, conversation, conversationalindex, discussion, disqus, hierarchy, human, linear, logic, neatness, order, threaded, tree | 20 Comments

On Being Wiped Out

[fr]

Epuisée mais contente. Si je ne vous reconnais pas, si je vous demande trois fois votre nom, si j'essaie de vous donner des cartes de visite trois fois... soyez indulgents. Je suis hyper contente de la réception de mon discours sur l'histoire de Going Solo.

[en]

My poor brain can’t follow anymore. I’m loosing track of who I speak to, who I’ve met, who I’ve given Going Solo moo cards too (even to my friends). I’m delighted with the reception of my speech about Going Solo — swept off my feet, even.

Many people have come to tell me they liked my speech, that it was inspiring, that they are going to come to Going Solo, that they want to interview me (I’ve lost track of the number of interviews I’ve given today, honestly), or talk about partnerships or possible synergies.

I’m feeling bad, because I was invited as one of the electronic media crowd to live-blog the event, and I think I’ve done a really crappy job of it. I hope to earn my pass tomorrow.

I’m not feeling overwhelmed as I was at FoWA, because I’m happy rather than frustrated and anxious. But I can’t keep up. Don’t get me wrong, I want to speak to you, and I’m going to. I also know that this is important for my event :-) — but if I look a little exhausted, if I ask you your name three times, try to give you Moo cards twice, or forget what you just told me… please be indulgent!

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Posted in Conferences, Personal | Tagged Events, going solo, human, lift08, mood, networking, overload, overwhelmed, Personal, Pieces of Me, psychology, social, socializing, tired | 2 Comments

Reboot9 — Opening Talk

[fr]

Mes notes de la conférence Reboot9 à Copenhague.

[en]

Here are my notes, unedited and possibly misleading, blah blah blah, of the Reboot9 conference.

Compare the heat coming out of your laptop and the inside of your head. Laptop is hotter, even though brain power is much much greater.

Opening Talk Reboot9

Low heat: greater efficiency, because all the operations in our head are accompanied by meaning and value. Emotions are more efficient than intelligence. steph-note: read Blink by Malcolm Gladwell

Experiential money: people will accept to lose money to ensure fairness steph-note: cf. Stowe’s bank system for splitting dinner costs. The computer doesn’t understand fairness.

The gift economy is personal, whereas markets are anonymous steph-note: Cluetrain says they are somewhat personal, though… Gift economy has organised the scientific community. Very good at exchanging information, whereas the money/market economy is better at exchanging things. The gift economy is entirely based on relationships (relationships/emotions).

Roszak: Person/Planet — 1979 (if the planet is in crisis, the people are in crisis too). Cost-benefit vs. common sense in dealing with climate issues.

Being human means cherishing some of the irrational/intuitive/emotional stuff which machines are not capable of. Also, humans are not things. “We are like flows of water and fire.” 1.5 tons of matter goes through us every year. 98% of the atoms in our body are replaced every year. “How can the potatos I had for dinner remember my childhood?”

We are like digital media, and yet we build a world of things. steph-note: I don’t get this “we’re like digital media” thing. We’re misfits, we don’t look like our civilisation.

If we want to get sex, we need to save the world. A guide to saving the world and getting laid.

Civilisation 2.0 — expansion of the idea of Web 2.0. We are now at a changing point in the development of human society. Moving towards solar energy, new&old social order (P2P, bottom-up, no HQ), become nomads again.

We need to go with the flow instead of trying to stop it.

Civilisation 1.0: depots, headquarters, solid objects and things.

Civilisation 2.0: P2P, flow, links (something that started last year, 2006, when we understood the climate crisis and the importance of the internet)

Civilisation 0.5: 1.000.000 years ago (fire)

Let’s use the tools of Web 2.0 to facilitate the creation of Civilisation 2.0

This is The Link Age.

Human? Links, relations and emotions are central.

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Posted in Stuff that doesn't fit | Tagged conference, copenhagen, denmark, Events, human, notes, reboot, reboot9, talk | Leave a comment

Daniela Cerqui — Cyborgs: what kind of human being are we building?

Kevin Warwick: implant in arm (real surgery!), measure signal when opening closing hand, to see what the right signal for it is. => able to control a robotic hand with his brain (by moving his hand).

Question of feedback. Sensors => capacity to get feedback from the robotic hand.

Applications: blindfolded, used the hand to “feel” something at a distance.

Wife: electrode fired into nerve, no anesthesia, really painful! Brain-to-brain interface, two human systems linked to each other. When he moved his hand, a signal would appear on his wife’s system.

Controlling robotic hand in the UK (from the US) by sending signal through the internet. Implications? will we one day be considered “disabled” if we cannot control a robotic hand across the ocean? We get used to technology and our ethical boundaries shift. What does normal mean?

(steph-note: lots of photos, very evocative)

Commercial applications: 2004 nightclubs in Rotterdam and Barcelona use membership implants instead of cards (and Kevin had his first in 98 — just a few years before!)

Kevin’s point of view: if it is used now, then I was right to develop it.

Humans are flexible. Get used to almost anything. Can we redifine ourself without boundaries. When do we become “other than human”?

Kevin looks towards enhancements. Happy with the idea we might become other than human. Promoting cyborgs as a new species.

Often, people draw the line between medical and non-medical applications, but it’s usually impossible to draw the line between therapy and enhancement.

Kevin is not such an exception.

We are on the same path as Kevin, whether we like it or not (connecting brains to machines and brains to each other). In our society, being “normal” means being connected.

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Posted in Live Blogging, Stuff that doesn't fit | Tagged cyborg, danielacerqui, ethics, Events, human, kevinwarwick, lift07, liftconference, notes | Leave a comment

Le rire

[en]

We don't just laugh when we're happy. We sometimes also laugh when we're uncomfortable, or to try and pacify a potentially agressive person.

[fr]

Extrait d’un petit “speech” fait à  mes élèves cette semaine, suite à  un incident de mobbing:

L’être humain ne rit pas juste parce qu’il est content ou parce qu’il trouve quelque chose drôle. L’être humain rit quand il est mal à  l’aise ou gêné. Vous le faites tous, par exemple quand je vous interroge et que vous ne savez pas quoi répondre.

L’être humain rit également pour désamorcer l’agressivité de l’autre, pour tenter de le pacifier. Le rire est donc un très mauvais indicateur de l’adéquation de ce que l’on fait subir à  autrui.

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Tagged behaviour, humain, human, laugh, psychology, rire, Theories on Life and the World, thought | Leave a comment

Vulnérable

[en]

Sharing your vulnerability makes you truly human.

J.-F. H.

[fr]

C’est en partageant sa vulnérabilité que l’on est véritablement humain.

J.-F. H.

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Posted in Understanding life and the world | Tagged Citations, General, human, meditation, psychology, Psychology / Sociology, thought, Thoughts | 2 Comments

Chris de Burgh Concert in Lausanne

Warning: long, rambling, and clumsily written review ahead. I obviously still have progress to make in review writing! Thanks for bearing with me.

Chris de Burgh gave us a delightful solo show in Lausanne last night, armed with only his guitar, his piano and his songs (ok, with a very small dose of recorded choirs and stuff for a couple of songs).

The show started with The Road to Freedom, title song from his latest album, and continued for two and a half hours, including songs from a variety of albums. I was happy to hear It’s Such a Long Way Home, from the album Crusader, pretty early on in the show. Crusader is one of the first Chris de Burgh albums I actually owned, way back in the time of vinyl, and it’s an album I appreciate a lot.

Chris de Burgh introduced many of the songs he sang by giving the audience some background on them, often half in French and half in English. (We also got updates on the score for the ongoing Russia-Portual football match, which I found pretty cool — even if I don’t care about football at all.) Last Night (a personal favorite), a song about the damages of war, for the young soldiers who come back, and those who remain when they don’t, was an occasion to comment on actuality: Maybe Mr. Bush will think about this next time he wants to go to war. Right on the theme of war and its ills, Chris de Burgh later sang Borderline followed by Say Goodbye to It All — something I’d really been waiting for, as the second was written as a sequel to the first one.

Speaking of sequels, Lady in Red (a song you probably know even if you’ve never heard about Chris de Burgh, and that you might also understandably be sick of hearing too much on the radio) has a sequel in the latest album: Five Past Dreams. Before singing it, he told us about this strange fact: women spend a lot of time making themselves beautiful before going out, but men seem incapable of remembering what they were wearing. Lady in Red is about this man who is a party, and is looking at this beautiful woman in the crowd… and suddenly realises that it’s the woman he came with…

After poking a bit of fun at Britney and playback singers, Chris de Burgh put on a headset mike and actually got off stage with his guitar to walk through the public and shake hands while he sang a medley. Pretty impressive, if you ask me!

One great present of this evening for me was hearing the song Sailor again. Sailor is a song from the album Eastern Wind, which, along with The Getaway and Man on the Line, made me discover Chris de Burgh nearly twenty years ago. I remember the time when I listened to this song over and over again — it was one of those spine-prickling songs for me. And when Chris de Burgh started singing it tonight, I realised that I had totally forgotten it existed. I was incapable of naming it until he reached the chorus — something which hardly ever happens to me, as I have a pretty spooky memory for names.

I won’t go through all the songs which were sung. Imagine how many songs can be sung in two and a half hours, even with a fair amount of chatting en between! However, I’d like to mention one that I found particularly moving: Songbird, written after Chris de Burgh heard Eva Cassidy singing on the radio. Unknown in her lifetime, she died of cancer at the age of thirty-three, and it is said she had one of the most wonderful singing voices ever heard.

To sum it up, this show was a real treat. Chris de Burgh was the first artist I ever got to see live, almost twenty years ago, and I have trouble understanding how I let all those years pass without seeing him again. I’ll definitely be on the lookout for his next tour.

My friend Rachel, who accompanied me, knew only two Chris de Burgh songs (the inevitable Lady in Red and High on Emotion, but of course she had no idea who sang those songs), but she had a really great time too. I think that like me, she was moved by how very human and close to the public Chris de Burgh is. It seems to me (and the notes you can read in the Ask Chris section on his official website seems to confirm this) that he really has a sincere belief in his work — thirty years after his first album.

As I was saying to Steph a few hours ago: I like artists that look like human beings. If you have a chance to see Chris de Burgh live, do so — particularly if all you know of him is Lady in Red!

For the curious, here is a list of the songs I didn’t mention here but that I remember from the show:

  • Don’t Pay the Ferryman
  • Living On The Island
  • Sight and Touch
  • Sailing Away
  • St Peter’s Gate
  • Lebanese Night
  • High on Emotion
  • Natasha Dance
  • medley: Carry Me (?), Save Me, Tender Hands, Crying and Laughing…
  • Snows of New York
  • Where Peaceful Waters Flow
  • Nothing Ever Happens Round Here
  • Rain in Paris (the only song I did not know)
  • new album: The Words I Love You, Five Past Dreams, Snow is Falling, Read My Name, The Journey, Here For You (?)

Update 24.06.04: I’ve been thinking quite a lot these last days about why I like this singer so much, and why I’ve stuck with him for the last 20 years. Here is something he says about feeling what he sings that I really like:

When I sing, I like to convey a total and absolute honest belief in what I am singing. It’s very important for me to convey an emotion, and unless you feel that emotion, you can’t convey it. It’s my belief. So when I sing, I wear the song like a coat, I try to convey everything that I put into it initially. All the ideas, all the feelings, all the emotions.

Chris de Burgh

If you’ve listened to his songs a bit, I think you’ll agree with me that this is a man who seems to know what it is to love.

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Posted in Music, My corner of the world | Tagged album, audience, background, chris de burgh, concert, eva cassidy, fantastic, gig, great, guitar, human, lausanne, love, lyrics, Music, piano, review, show, sincere, singer, song | Leave a comment

Human

We don’t like being reminded that we can die.

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Posted in Understanding life and the world | Tagged death, denial, die, human, mortal, mortality, Thoughts | 12 Comments