Tag Archives: business

BlogTalk 2010: Call for Papers, For You Too!

[fr]

Il est encore temps d'envoyer des propositions pour la conférence BlogTalk. Ne ratez pas cette occasion si vous travaillez dans le domaine des médias sociaux ou applications sociales, que vous soyez académique dans le monde des affaires.

[en]

Like last year, I’m on the programme committee for BlogTalk, the international conference on social software. BlogTalk was the first ever conference I went to, way back in 2004, in Vienna. It’s interesting in that it tries to bridge the academic and business worlds, with speakers and attendees from both sides.

We’re currently looking for people to submit papers on topics related to social software and social media. The submission date has been extended to 21 June 2010. You can submit the paper through the BlogTalk 2010 EasyChair site. More details are available on the BlogTalk 2010 Call for Papers page. There is also the later date of 7 July for those who want to submit demonstration or poster proposals.

If you are doing any work in the field of social media/social software and would like a chance to talk about it to a smart and diverse audience, I really encourage you to submit a proposal.

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Posted in Conferences | Tagged Academic, blogtalk2010, business, call for papers, conference, galway, ireland, Social Media and the Web, Social Software | Leave a comment

Du “droit” de gagner sa vie

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A little rant on the fact that when artists fail to make a living, the system or piracy is blamed, as if being an artist and having talent entitled you to make a living with it. There's no such expectation for entrepreneurs, that I know. I don't see why it should be different for artists.

That being said, I will never deny anybody the right to try and make a living from their art or passion. But trying does not mean that it has to work.

[fr]

Je fais court, promis. Je voulais parler de ça dans mon précédent billet sur la gratuité (ou la non-gratuité) du contenu, et j’ai oublié.

Un présupposé que me gonfle, mais alors vraiment, c’est cette idée selon laquelle le fait d’être un créatif et d’avoir un tant soit peu de talent nous donne le droit inaliénable de gagner notre vie avec. “Droit” non pas dans le sens que c’est permis, mais ça que nous est dû.

Je sais chanter, je chante bien, j’ai un peu de succès — le fait de pouvoir gagner ma vie avec mon art me serait dû.

J’écris, j’ai même écrit des romans, et bien je devrais pouvoir gagner ma vie avec — ça m’est dû.

Vous voyez l’idée?

Poussons plus loin.

Je sais créer des espaces coworking, alors je devrais pouvoir gagner ma vie avec.

J’ai une idée pour une nouvelle application et je peux la réaliser, je devrais pouvoir gagner ma vie avec.

Pas la même chose, hein?

Comment se fait-il que lorsqu’une entreprise commerciale échoue à générer assez d’argent pour faire vivre celui ou celle qui l’a lancée, on trouve que ça fait partie des risques de l’entreprenariat (“les finances étaient mal gérées” — “l’idée était bonne mais ils étaient à côté de la plaque sur le marketing” etc.) alors que quand c’est un artiste ou un créatif qui échoue à vivre de son art, on tire à gros boulets rouges sur le système ou les pirates?

Eh bien désolée. Bienvenue dans la réalité, mesdames et messieurs les créatifs (dont je fais partie). Ce n’est pas parce qu’on a un talent qu’on pourra nécessairement en vivre. Ceux qui y parviennent sont l’exception, et l’ont toujours été.

Jamais je ne refuserai à qui que ce soit le droit de tenter de gagner sa vie avec son art. Mais je ne vois pas pourquoi il devrait y avoir des garanties que ça marchera.

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Posted in Understanding life and the world | Tagged art, business, coup de gueule, musique, piratage, rant, revenu | 12 Comments

Stuck Reorganizing my Professional Web Presence

[fr]

Où Stephanie se prend la tête avec le contenu de son site professionnel et se demande comment elle va bien pouvoir faire.

[en]

I’m itching to try WPML and clean up stephanie-booth.com, my professional site. It’s a mess. Worse than that, it’s an out-of-date mess.

Each time I start thinking about how to reorganize it, my head starts hurting. What belongs here on CTTS, and what belongs there? How do I present what I do to potential clients, when I’m not even sure what to call myself? I do I deal with the fact that I’m talking to very different clients (schools, individuals, freelancers, small and bigger businesses, conference organizers…)?

How do I keep it simple when I do so many things?

Should I change radically and do SB.com blog-like? In that case, does it make sense to keep it separate from CTTS?

Here is a feeble attempt to try and think this headache out loud. Help is very very welcome, as long as it’s not along the lines of “stop doing so many things and pick one”.

So, first there is the “about me” stuff. Bios, CVs, about stuff. Here’s what I have:

A contact page (this is not too much of a headache):

Stuff I’ve done:

Stuff I do: the big headache. Maybe I should use three entry points:

  • delivery mode (training, speaking, consulting, doing)
  • theme (teenagers and social media, social media as communication and marketing, improving one’s online presence, blogging, events, freelancing, coworking)
  • audience (individuals, businesses, schools, non-profits, freelancers, events)

I’m not sure how useful this is… Also, my francophone audience and my anglophone audience have different interests, so my content does not overlap perfectly in both languages (not a problem, but it probably means I have to think the FR and EN sites separately).

There is also content on SB.com which I think does not belong there. It’s more CTTS-like, and might have been good at the time, but it’s a bit dated. I might retro-publish it in the blog so it doesn’t just disappear. And there is content on CTTS which is a little “business-oriented”

Right, so, how can I make sense of all this? Although with most of my clients I feel like a site architecture and content wizard, I’m aware that I’m really not that good at it (particularly with my own content, unsurprisingly).

So, help welcome. Thanks in advance.

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Posted in Being the boss | Tagged business, content, information architecture, mess, organization, site, Thinking, web presence, website | 3 Comments

Lift09: Turning Lake Leman into Silicon Valley?

I participated in a Birds of a Feather session earlier, titled How can we make Lac Léman into an entrepreneurial hub? — I found it a little frustrating to start with, but it ended up really lively and interesting.

One issue that I’d like to insist upon is the cultural component of the problem. It’s easy to dismiss it as irrelevant, but I think it’s a mistake, because culture is the constraint within which we work. I’d like to share a few thoughts on the cultural differences between the US and Switzerland. I’m not a sociologist, so maybe they’re a bit naive, but I think they make sense and we should pay attention to them.

Not to say that all is impossible “because of culture”, but I do believe that there are cultural reasons this area is not “another Silicon Valley”. I don’t mean that it cannot become a good place for entrepreneurs. I hope it can, but if it can, it will be in a rather different way than the US, and taking into account the cultural differences between the two areas.

Let’s look at the heritage of Switzerland and the US.

Switzerland is over 900 years old as a nation, and the people living in these areas have been occupying them for a looong time. (There’s immigration, of course, proof typing these letters, but our culture has not been shaped by it in the distant past.) We are stable here. We don’t move. We are the decendants of farmers and mercenaries, and people who decided to “go alone” (Schwytz, Uri, Unterwald in 1291) besides the big political powers of the time. Face it, we’re a bit better than our neighbours and we don’t really need anybody.

The USA, on the other hand, is a young nation, founded by adventurers or pilgrims who set off to cross the bloody Atlantic to settle on a new continent peopled by savages (that’s how they must have seen things at the time). Many would die. It was risky. It was the land for innovators, for those who were not afraid of new things, who would try to do things differently. Dream a dream and make it come true.

These are (part of) our cultural backgrounds. Now, you can go against the grain, there are exceptions, but to some extent, we are prisoners of our culture, or at least, we must work within it.

I think that this historical and cultural heritage can help explain why the US is often branded as “entrepreneur-friendly” (what is new is better, and innovators and risk-takers are the kings) whereas in Switzerland, we are seen as more risk-averse. As we say in French, we tend to want to chop off the heads that stand out from the crowd. Don’t draw attention to yourself. I think the Swiss are less naturally inclined towards self-promotion, for example.

Now, these are cultural trends. An atmosphere. It doesn’t mean you won’t find risk-averse Americans, or extraordinary Swiss entrepreneurs. But I think these cultural traits end up being reflected in our institutions.

For example, during the session, Lucie mentioned how many administrative hurdles an entrepreneur needed to go through here to even get close to receiving money.

Another thing that came up which rings very true to me is that in Switzerland, we are really very comfortable. And as employees, particularly. Things like a mere two-week notice (what seems current in the US) would be unthinkable here (you get a month when you start, and it goes up to two and even three months after a few years of employment for the same company). We have incredibly good unemployment benefits (over a year at 80% of your last salary).

Now, I would not dare suggest we give up the security we have here in Switzerland. No way! But we have to take this into account when analysing the situation. If we want to improve things for entrepreneurs here, we need to identify the problem and offer solutions to it. And those solutions need to take into account things that we cannot change, like cultural settings.

So, what can we do?

It was pointed out during the session that there are lots of local initiatives to encourage entrepreneurs, but they tend to be stuck in silos. An index of all the “happenings” here would be a good start. It was also suggested to bring Venture to Suisse Romande on the years it’s not happening in Suisse Allemande.

Discussion participants wrote ideas down on a big sheet of paper at the end of the session, and Vittorio said he’s make something available from the discussion page on the Lift conference website. Keep an eye on there. Things are going to happen.

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Posted in Being the boss, My corner of the world | Tagged business, Culture, entrepreneuring, entrepreneurs, geneva, heritage, history, lac léman, lausanne, léman lake leman, silicon valley, Stuff that doesn't fit, suisse romande, switzerland, usa, web 2.0 | Leave a comment

Business Thoughts

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Je suis en train de me rendre compte de la valeur qu'il y a à investir dans ce que l'on fait et qui fonctionne déjà. Sans vouloir tirer des boulets rouges sur l'innovation (je serais mal placée), payer le loyer est important, et lorsque l'on lit les histoires de ceux à qui les risques ont souri, ne perdons pas de vue qu'on entend rarement parler des perdants.

[en]

I think a bunch of things I’ve been reading and thinking about over the last months are starting to come to something.

For example, one thing I’m realising is that it’s easier to pursue and grow existing business than do new things from scratch. I mean this in two ways:

  • existing customers
  • “stuff you do” that actually brings in money

If I look at the past two years, there are a handful of things that have consistently helped pay the rent. If I look back, I’ve spent a lot of energy over the past year trying to do “stuff I wanted to do” — experiential marketing, for example. Of course, it’s easy to say now with hindsight that I might have been better off concentrating on what had worked, but if experiential marketing had been a huge hit that had made me rich, well, it wouldn’t have been a mistake right now.

(I’m reading Fooled by Randomness these days, can you tell?)

Of course, taking risks and innovating is a chance to break through. I’m not saying one should always stick to what one knows. But remember we see the winners, not the losers.

But paying the rent is important.

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Posted in Being the boss | Tagged business, Consulting, entrepreneuring, freelancing, innovation, life, strategy, Thinking | Leave a comment

A Theory About Freelancers in the Internet Industry

[fr]

Une petite théorie à moi qui tente d'expliquer pourquoi l'industrie du web attire tant d'indépendants. En deux mots, c'est une industrie qui bouge très vite, donc les grandes entreprises, plus inertes que les individus, manquent de postes adaptés aux nouvelles compétences qui se développent. (Vous connaissez beaucoup de grandes boîtes qui ont des postes dédiés au "social media", ou qui engagent des "experts en blogs et disciplines associées"?)

De plus, ces indépendants sont souvent autodidactes: la formation, elle aussi, a inévitablement un temps de retard sur les nouveaux développements qui ont lieu au sein de la culture numérique. On se met à son compte non pas parce qu'on a des compétences extraordinaires côté business ou management, mais parce qu'on sait faire des choses pour lesquelles il y a un marché, et qu'on est attiré par la liberté qu'offre une telle "formule".

[en]

This is some copy I wrote a while back, and which I wasn’t quite happy about. I’m publishing it here, however, because it contains a little theory of mine about why there are so many soloists in the internet industry. Reactions welcome on the Going Solo blog, where it was initially posted. Reminder: today is the last day of March, and Early Bird prices for Going Solo end at midnight, GMT+1 — that’s in a few hours.

The internet industry generates an important number of freelancing professionals. There are two reasons to this, both related to how fast the world of technology is evolving.

First, formal education inevitably tends to lag behind cutting-edge developments. Though this is true for any industry, it is of particular consequence for a very fast-moving one like the web. The most skillful people in such an industry are often passionate amateurs, who at some point decide to turn their passion into a full-time job.

Second, large companies suffer from the same kind of inertia as education. Many highly competent professionals feel frustrated by the fact that the institution for which they work is not yet ready to take full advantage of what they could offer, and as a result, can be tempted by the more stimulating prospect of going solo and freelancing—or setting up their own business.

The fact that education and corporations move more slowly than pioneers is something which is inherent to their nature. To some extent, it is a problem we must try to act upon, but mainly, it is simply the way things are.

Many freelancers find themselves in this business because of a passion for what they get paid to do. Unfortunately, having great skills in an area there is some demand for is not sufficient to sustain a successful freelancing career. One also needs to be good at dealing with the business side of things: setting rates, finding the right clients, defining what has to offer in the current state of the market, dealing with accounting, taxes, and various laws, as well as managing to find a sense of balance in a life which is very different from a 9-5 with a clear distinction between work and non-work, holidays, and a regular paycheck at the end of the month.

Most freelancers go solo because they are good at doing something that people are willing to pay for, and attracted by the freedom of being one’s own boss and the perspective of possible lucrative earnings. Business skills are not usually paid much attention to until they are suddenly needed, although they are what will determine how successful one can be in the long run. At that point, it’s common for the soloist to feel lost and isolated.

Going Solo is a one-day event that was designed to address this issue. We will gather 150 soloists and small business owners around a core group of speakers who are experienced freelancers and will share their knowledge on a variety of business topics. We also want to give freelancers an occasion to come in direct contact with others like them and build a European community where they can support each other.

Cross-posted from the Going Solo blog.

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Posted in Being the boss | Tagged business, Consulting, Education, Events, evolution, freelancing, goingsolo, internet, Online Culture, Psychology / Sociology, soloist, theory, Thinking, web, workplace | 1 Comment

Marketers and Salespeople: Agents for Freelancers?

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Discussion à SXSW avec mon ami Thomas Vanderwal: existe-t-il des agents pour freelances/consultants? Je rencontre beaucoup d'indépendants (en plus de moi) qui ne se sentent pas à leur aise dans les négociations "commerciales" (préciser le mandat, le salaire, les conditions). Serait-il possible de déléguer cette partie-là du travail à un agent, contre commission, comme cela se fait dans le show-biz, ou comme on le fait avec un "book agent" ou un "speaking agent"?

Qu'en pensez-vous? Est-ce que ça existe?

[en]

Even though I didn’t play the social butterfly at SXSW, I had quite a few nice and interesting hallway conversations with friends I bumped into along the way (the way to where…? that’s another question). Hanging out at my usual haunt the lego pit, I had a chat with my friend Thomas Vanderwal about Going Solo (of course) and the highs and lows of freelancing.

One of the things that came up in the conversation was how much difficulty we had with the actual “sales” part of our job as consultants. Getting clients interested and finding contacts is not much of a problem. Convincing people we have something to offer and that we’re the right person “for the job” isn’t either. What is a bigger problem is actually negotiating the terms of the agreement, closing the deal, discussing financials. Sales. Selling. Personally, I consider that I really suck at that, and many of my freelancer friends have said the same to me.

Does this remind you of anything? It should. Head over to read Going Solo: A Few Words Of Advice on the Freshbooks blog.

Stowe Boyd wrote this nearly two years ago, and it’s been one of the starting points behind developing the programme for Going Solo (yes, he’ll be speaking about this too). I also mentioned it in my talk about being a blogging consultant at the end of last year. I’m telling you this to emphasize how much of an eye-opener Stowe’s vision of freelancing has been to me. To summarize very briefly, the skills one needs to be a successful soloist fall in three categories:

  • doing the work
  • networking/marketing
  • selling/business/money

So here we are. People who decide to go freelance, like me, are usually (hopefully) good at doing the work, good enough at marketing/networking, or they probably wouldn’t think about going solo in the first place.

And so, talking with Thomas, here’s the bright idea that came up (I honestly can’t remember which of us articulated it first): there are book agents, speaking agents, modelling agents — where are the freelancer/consultant agents? Where are the people who have strong selling skills, who will step in to negotiate contracts for us once we have got the client interested, who understand what we do and believe in it? I’d gladly give a percentage of what I earn for this kind of service.

There are communities out there for freelancers, but they seem to always focus also on “finding clients”. One always needs more leads, of course — but that’s not really the part of the job I need to delegate. I actually enjoy the networking/marketing part of my job. They also seem to have a pool of “agents”, and from the outside it doesn’t seem clear how personalized the service will be.

Is there anybody out there who does this? Do you think this kind of relationship can work? As somebody who would hire freelance consultants/workers, how would you feel about negotiating with an agent rather than the person you’re hiring directly?

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Posted in Being the boss | Tagged agent, business, commission, Consulting, freelancing, going solo, money, negotiating, sales, selling, soloist | 16 Comments

Thinking About The Next Going Far Events

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Alors que je commence à penser aux conférences que j'organiserai après Going Solo, je me retrouve saisie par l'angoisse de la transparence. Même si je prêche l'authenticité et la transparence à mes clients, cela ne m'empêche pas d'être moi aussi sujette à la crainte d'en dire trop.

Je commence aussi à sentir le besoin de véritablement créer une entreprise. Il y a trop de travail pour moi seule. Je perçois quel devra être le profil de mon/mes associés: bon vendeur (je suis une bonne marketeuse, mais pas très douée pour clore et vendre), bon dans l'opérationnel, et qui ne rechigne pas aux tâches administratives. Il y en a probablement pour plus d'une personne, là. M'enfin, je réfléchis.

[en]

There hasn’t been much going on here, I have to admit, as I decided to postpone the actual incorporation of Going Far until Going Solo was off the ground. So, head over there (if that’s not where you’re coming from) to catch up, if necessary.

As Going Solo is taking shape, I’m really awed by how much support and how many positive responses and comments I’ve received, both from old friends and new contacts. It feels good to not be the only person to believe in what I’m doing. I have a great team of advisers, too, which has taken shape over these last months.

As I start thinking about the next events I want to organize, I find myself facing (once more) what I’m going to name “The Angst of Transparency”. Although I’m 100% sold on the idea of being transparent (the Cluetrain kool-aid and 8 years of blogging) I still find myself unsure about how much to say when business is at stake. It’s as if, when it came to myself and my own actions, I didn’t really believe what I was preaching to others. I find myself afraid, just like I sense others are afraid when I tell them transparency is the way to go. How transparent is too transparent?

I have a pretty good idea for what two (maybe three) of the next Going Far events are going to be. I’ve mentioned them in passing to a few people. I also have ideas for developing Going Solo, if the event on May 16th turns out to be the success it seems to be promising to be.

But I’m afraid to start blogging about this, on the one hand for fear of giving too much away and being overtaken (which in my right mind I find stupid), and on the other hand because it will set things in movement, and I’m already aware that there is not enough of me to deal with Going Solo itself — let alone get started on another two projects.

This is where I’m really starting to feel the need to create a company. I need other people on the boat with me. And I’m starting to see what kind of person/people I need to bring on board. I need a good salesperson. I’m good at marketing, but not so much at the actual selling/closing/getting the cash. I need somebody who’s good on the operational front, who actually gets things done, and doesn’t mind dealing with tasks like making sure people have paid, keeping track of what needs to be done when (that bit is project management, actually), and so on.

I’m not exactly sure how I’m going to go about finding that person or those people — but I guess having a clear “profile” in mind and making sure my advisers know what I’m looking for (and mentioning it here) is a good start. This isn’t a job ad, though. I’m far from there.

Cross-posted from the Going Far blog.

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Posted in Being the boss, Connected Life | Tagged business, cluetrain, company, entrepreneuring, Events, going far, going solo, Online Culture, organizing, partner, planning, transparency | Leave a comment

Quelques pages en français

[en]

I've added some French content to stephanie-booth.com. One page describing my standardized offer for blogging in business (of course, other packs can be negotiated -- this is mainly to help my clients get started). Another detailing private classes I offer individuals (not my main business, but I like doing it and I'm regularly asked to). A description of the "Get Started with Blogging" seminar -- I'm doing it as a workshop at LIFT, but I also plan to organize these regularly here in Lausanne (or elsewhere if there is enough interest).

I'd like to announce a first blogging seminar end of February -- but I'm a bit concerned about how I'll get the word out about it. You see, I'm pretty good at communicating stuff using new media, but I do sometimes feel a bit at loss with more traditional ways of promoting events or business initiatives. Any advice or assistance in that department would be greatly appreciated.

[fr]

Chers lecteurs francophones (si vous êtes encore par là!), j’aurais besoin de vous. Dans le cadre de l’opération “mettre vaguement à jour stephanie-booth.com“, j’ai ajouté un peu de contenu au site francophone. Alors bon, comme d’habitude, c’est un peu brouillon (mais j’ai quand même réfléchi un peu à ce que j’écrivais) et c’est déjà en ligne. Mais votre avis sur ce que j’ai écrit m’intéresse. Bien? Pas bien? Détails à corriger? Problèmes de fond? Mauvaise stratégie? Parfait-y’a-rien-à-retoucher?

Vous voyez l’idée.

Les pages en question sont les suivantes:

  • Blogs et entreprises — j’essaie de “standardiser” un peu mon offre pour que les clients puissent s’y retrouver. Il y en a pour tous les budgets, et bien sûr, on peut toujours discuter de formules particulières. Mais il me semble qu’offrir 2-3 “packs” est une bonne chose.
  • Cours pour particuliers — ce n’est pas mon business principal, mais il faut bien que je me rende à l’évidence, on me demande pour ça. J’essaie d’expliquer dans quel contexte je fournis ce genre de service.
  • Cours d’initiation aux blogs pour particuliers — il s’agit de la fameuse idée de cours, que je propose dans deux semaines sous forme de workshop à LIFT (si vous allez à LIFT, profitez-en).

Concernant cette dernière offre, j’aimerais fixer une date pour un premier cours à Lausanne toute fin février, mais j’avoue que ce qui me fait un peu souci, c’est comment communiquer là autour. Voyez-vous, je suis une spécialiste de la communication nouveaux médias, et les personnes à qui s’adresse ce cours ne s’alimentent probablement pas quotidiennement sur les blogs.

Il faudrait recourir à des moyens de promotion plus “traditionnels” que je maîtrise mal: annonces, affichettes, mailing-listes un peu “pushy” (oh horreur!), alerter mes contacts journalistes, mon entourage offline, faire passer des infos dans écoles ou entreprises… Tout conseil ou coup de main dans ce domaine serait bienvenu. Merci d’avance.

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Posted in Being the boss, Corporate, My corner of the world, Social Media and the Web | Tagged apprendre, blogging, Blogs et entreprises, bloguer, business, communication, Consulting, corporate, cours, entreprise, formation, initiation, lausanne, New Content, new media, nouveaux médias, Social Media and the Web, suisse romande, training | Leave a comment

Website Pro Day 3: Results!

[fr]

Le Website Pro Day 3 a porté ses fruits! Mon site professionnel anglais commence à ressembler à quelque chose. On y arrive!

A quand le WPD4?

[en]

After three days of hard work (which resulted, amongst other things, in a server move, a WordPress upgrade, plugin hacking, updating, and even writing from scratch) I finally got around to the meat: adding content to my professional site.

I picked a temporary design (Moo-Point theme with a little help from Carlos for the header image) and between yesterday and today I’ve added a little bit of information to my English-language professional site. For example, check out the speaking page (I’m still looking for a speaking agent). In the process, I’m discovering that I really suck at “information architecture” (I think I’m bastardizing the term somewhat to use it for this) — I mean what to put on which page and how to organise content.

It’s far from finished, but at least it’s starting to look like something.

When shall we organize Website Pro Day 4?

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Posted in Being the boss | Tagged business, freelancing, marketing, New Content, online, presence, stephanie-booth.com, website pro day, wpd3 | 4 Comments