Facebook Account Back After 21 Days

My Facebook account is back, with as little explanation as when it was taken down. I had finished the dishes after lunch and was preparing to get to work writing part three of my thoughts on rebooting the blogosphere, when I saw a message from a friend telling me that I was back on Facebook.

I checked, and indeed I was. In my emails, I found this explanation, as enlightening as the one that was given upon my suspension. I am sure that you, as I, will appreciate the heartfelt apologies.

Understandably, I am relieved. I have no idea if my account simply went through the standard appeal and review process, albeit in three weeks rather than one day as announced, or if my plight reached the right eyes or ears thanks to my extended network. I will probably never know. In any case, I really would like to thank everybody who helped spread the word about my situation. And if somebody somewhere intervened, I am extremely grateful.

As you can imagine, all is not clean and pink and shiny. The top thing on my list now is to back up my content. Unfortunately, that option is not available to me, as of now. Hopefully this is just a systems lag and I will be able to get things rolling tomorrow.

Upon logging in, the first thing I noticed was that all of my “disappeared“ Pages were not there. The Pages for my cats, past and present, for my diabetic cat community: not there. Thankfully, I quickly discovered that I could reactivate them. It was a bit tedious, but it functioned. I then immediately added a trusted friend as administrator with full powers to each of my Pages. Also little tedious, but worked.

Cats with Facebook Pages? Indeed. The current ones are Oscar and Juju. They mainly speak French, though. But photos (particularly cat photos) know no language barriers.

That being done, I figured I would check my account status. Well, no big surprise, it is still “at risk“ — still orange. The nine or so “false positive spams“ are still there on my Facebook criminal record. So, I’m assuming I am just another fast positive way from seeing my account suspended again. You are not going to see me posting much.

The information about my “crimes” is naturally as enlightening as before, with no way to appeal what are obviously false positives.

Feeling slightly bullied into doing it, I bit the bullet and signed up for Meta Verified for my Facebook account, having already done it for my Instagram account just after the suspension. Trying to contact a human being through there was one of my possible avenues of action to try and get my Facebook account properly reviewed.

Anyway. If I still cannot download my content tomorrow, I will try out their enhanced support. And I will also see if there is anything this “enhanced support“ can do about those nasty stains on my Good Facebook Citizen record.

But above all, here is what’s important: what happened here is wrong. A company should not hold such arbitrary power of life or death over such a large part of our digital existences.

I’m lucky my account is back up. I’m lucky I didn’t lose any business during the three weeks it was down. I’m lucky that I didn’t rely on Facebook or Messenger at the time for anything critical, and that I had good teams in place for managing my active facebook groups. I’m lucky that Facebook is not the only store for my photos, and that I had downloaded my Live Videos previously. But even with that, the way I was suddenly and unexpectedly disappeared from the platform was traumatising. I was in shock. I lost sleep and for a significant number of days, regressed in the recovery from my accident. I spent countless hours and days doing whatever I could in the hope I might get my account back.

This should not happen. Even if we are not paying customers, even if we are “the product”, all the cash that is rolling into the company is thanks to us. We get something in return, sure – and therefore we willingly allow Meta and others to exploit our data. But we are not just data. We are living, breathing, feeling humain beings behind our screens. And we deserve to be treated as such.

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