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Working For Fame Or For Cash

by Stephanie Booth on 14.01.2008

in Being the boss

[fr]

En organisant la journée de conférences Going Solo, je me trouve directement aux prises avec mes difficultés face à l'économie du peer. J'organise un événement qui dégagera je l'espère assez de bénéfice pour que je puisse me payer, ainsi que mes partenaires. En même temps, j'espère trouver des personnes prêtes à donner de leur temps en échange de la visibilité que leur apportera leur association avec Going Solo. Mais je ne sais pas trop comment m'y prendre. Je trouve difficile de rendre les choses claires.

[en]

I’d like to introduce this reflection by quoting Tara Hunt, who writes the following in a post titled Please Stop Crowdsourcing Me:

I came and I thought, hey, this is kind of neat-o and it empowered me at first. I thought, “Awesome! They want my opinion! They listen!” and I offered it and the feedback was, “Great idea!” and I watched as you implemented it, then benefitted from it and I felt good. I was great at first, but then after a while, I started to feel a little dirty…a little used…a little like cheap labor, replacing people you probably laid off or decided to save money on not hiring because you were getting so much great value out of my time. Maybe it was because it seemed that you believed you could ‘tap’ my well of ideas or ‘pick my brain’ endlessly? Maybe it was because my generosity goes so far and you overstepped your bounds? Maybe it was because you had a chance to reward my efforts, but dropped me like a wet rag as soon as I asked?

Tara Hunt, Please Stop Crowdsourcing Me

I just came upon her article a few minutes ago as I was aimlessly clicking around in my newsreader. It’s funny, because I’ve been thinking of this post I wanted to write for a few days now, and it’s right on the same topic.

I’ve already felt uneasy about the “Peer Economy” (if I may call it like that before). About the fact that certain businesses actually get a lot of stuff for free from their enthusiastic users — stuff they would have to pay for, otherwise. The point I understood about a year ago is that the fact that people contribute voluntarily to help improve services like WordPress, GMail, Twitter, and countless others is what allows us (the community) to benefit from great tools like these free of cost or way cheaper than what they’re worth. I’m comfortable with that.

However, I agree with Tara, there is a fine line to tread. As a company, you don’t want people to feel used. And like Tara, I’ve had more of my share of people/companies who want me to “take a look” at their stuff and “tell them what I think” — picking my brain for free. And I don’t like it. If I’m passionate about your product, then yes — I’ll give you feedback. You probably won’t even have to ask me. I’ll blog about it. If you’re smart, you’ll point out what I wrote, give me credit and link-love, thank me publicly. But I didn’t do it for that. I did it because I liked your product, or because talking about your product fulfilled one of my agenda, in a way. I’ve given products/companies like WordPress, Dopplr, Twitter, coComment, Seesmic and a bunch of others valuable feedback because I wanted to, because I loved their stuff.

That doesn’t mean that I’ll do it for any product or service that crosses my path. If you’re one of the lucky ones, well, good for you. If you’re not, you’ll have to pay cash (experiential marketing is one of the ways a company can use cash to make up for lack of immediate passion on the part of this particular human being). Just like I’ll help my friends out for free and open blogs for them just because I love them, some companies out there benefit from “free intelligence”. Others need to pay for a similar service.

You get the idea, I think.

Now, here’s what I really wanted to bring up with this post.

As you know, I’m putting together an event for the month of May, Going Solo. (If you’re a freelancer or a small business owner, you should plan to come, by the way ;-) .) This is my first event. I’m not going to be doing it alone. Thing is, I realised I’m a bit shy about asking my friends to help me out, because on the one hand, I want to keep the event expenses to a minimum, and on the other hand, I don’t want people to get the impression I’m trying to “crowdsource them” — as Tara expresses above.

This is made worse (and way more uncomfortable for me) by the fact that this is not a non-profit venture. I’m going to be investing quite a lot of time in this adventure, and I hope to be able to pay myself enough to have made it worthwhile. Ditto for my sales and logistics partners. So, yes, we’re hoping the event will make a profit (against all odds, it seems — everybody tells me that if you’re first event breaks even, you’re very lucky).

So, I know that part of the difficulty I’m facing here is my own inner workings. Despite what some people on IRC may think ;-) I’m somebody who doesn’t find it easy to ask for help/stuff. I always feel I owe people (except when I feel I’m owed, in a kind of weird back-swing dynamic).

There are certain things that I need for the conference, where I’m hoping I’ll manage to find somebody who is willing to “work for fame”. Taking care of the website is one. Design is another. Similarly, I’m hoping to strike up a partnership for the WiFi and bandwidth we need for the event.

In fact, there is some similarity between “working for fame” and being a sponsor/partner. You provide stuff for free (or almost), and in return you get visibility. So maybe I need to switch mindsets. Instead of looking for “people to help me”, I’m looking for “individual partners” for the event.

I feel like this is a thought in progress. I’m not exactly sure what I think, or what to do, or what is “right”. I’m particularly embarrassed when I start talking with friends or contacts about this or that they could do for the event, because it’s not clear from the start if we’re talking about a partnership (work for fame) or Real Work (work for cash).

Any insights appreciated. I feel like I need to step out of my mind a bit to find a way out, and you can help me out with that by sharing your thoughts.

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[fr]

Notes de conférence-discussion.

[en]

Random, scattered notes. Not necessarily understandable. Might contain outright mistakes — I don’t always understand everything. No who-said-what either, sorry.

Popcorn round: what is the issue?

  • Money taboo (seen as hurting open source)
  • Zero times anything is always zero, whereas a small something times something big ends up being something
  • Rival goods vs. non-rival goods. How do you make money out of non-rival goods? Need to introduce a kind of exclusion mechanism (ex. Movies).
  • Free building materials
  • Discrimination that patronage causes (steph-note: seems to me we’re aware of this in EU)

Supernova Open Space 8 Chris’s core point is precisely that. Hidden patron model. Independants don’t have the ability to go to some of the events employees go to. Everybody does it “for free” — actually their company is paying for it.

Age of abundance.

Patronage: potentially disturbing effects. Women. There’s money behind this for some people but not others.

(steph-note: ew. I need to work on my US accent parser.)

Most of the programmers of “free stuff” are youngsters or people who have a day job — so who are supported in some way to do that.

Popular: The End of Free.

Trying to find patronage for a project involving chemists doing spectroscropy — get them to communicate/have compatible software.

Beginning of the century: huge numbers of mini-newspapers in Chicago.

In an economy of abundance, where do people make money? Make money out of being to apply knowledge/information, rather than the knowledge/information itself. (Debate: “knowledge” or “information”? Data.)

Problem: denial/taboo about patronage. We need to talk about it, and about how it works. We’re not teaching companies/individuals how to be good patrons or how not to be.

Perception: money = manipulation.

Free vs. non-measurable. Air isn’t free, we just don’t know how to measure how much it costs (keep it clean, etc).

Funding medical research for profit. Exploiting profit vs. “reasonable profit”.

Gift economy is different. Property. Money: when you fall out of relationship.

Barter.

Organisation has been vilified by the abuse of power for personal benefit and bad behaviour of a few.

At some point, if you want to produce/achieve something, you need some kind of organisation.

Chris: conference model. Exploiting profit from the knowledge of the speakers, session participants and participants. Just organised a conference co-produced by the speakers. Need to continue to think about new ways for cocreating value. Feel free to add notes about this session in the comments. I really didn’t capture everything that was said, and probably missed the most interesting bits.

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Merci Lausanne

by Stephanie Booth on 17.04.2007

in My corner of the world

[en]

Lausanne has free wifi. Not absolutely everywhere, but almost. Unfortunately all my attempts to connect to this day had failed ("There was an error connecting to the network Wifi Ville de Lausanne"). This time, I decided to do something about it and headed for InfoCité (Place de la Palud). They were very helpful, rung up the multimedia guy and let me talk to him. He was very nice too. My wifi magically started working, but now I have the number to call next time it doesn't.

So here I am, sitting on the steps of the Place de la Palud, typing a blog post. Lovely.

[fr]

Tout d’abord, merci pour le wifi gratuit. Aux Etats-Unis, tout le monde s’extasie devant le fait que San Francisco est en train d’offrir du wifi gratuit à ses résidents. Ici, dans le petit village de Lausanne, on est tout connectés dans divers endroits de la ville.

Et ensuite, merci pour l’excellent service clientèle: InfoCité à la Place de la Palud. Ils m’ont mis en contact avec le service multimédia (un très gentil monsieur) pour mon problème de wifi (qui s’est résolu tout seul, mais maintenant j’ai le numéro à appeler en cas de problème — 0213158282), ont appelé “M. Piétons” pour ma requête concernant une carte piétonne de Lausanne (pour la future-ex-automobiliste que je suis, et qui réalise que les chemins pour les pieds les plus efficaces ne sont pas ceux que l’on emprunterait en voiture), et m’ont même gentiment informée lorsque j’ai demandé comment faire ajouter un choeur à leur liste.

Me voici donc assise sur les marches de la fontaine de la Palud, en train d’écrire ce billet. Merveilleux.

Donc, merci. Ça fait plaisir quand les services fonctionnent et que les gens sont gentils — et ça arrive malheureusement assez rarement qu’il vaut la peine de le relever.

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Cool

by Stephanie Booth on 06.06.2001

in Uncategorized

Do you know that mtnsms allows you to send short messages (SMS) to a cellphone – and receive the answer too?

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