Tag Archives: customerservice

FOWA: Customer Service is the New Marketing (Lane Becker & Thor Muller)

[fr]Notes prises à l’occasion de la conférence Future of Web Apps (FOWA) à Londres.[en]Here are my live notes of this Future of Web Apps (FOWA) session with Thor Muller and Lane Becker of Satisfaction. They are probably incomplete and may … Continue reading

Posted in Live Blogging | Tagged conference, customercare, customers, customerservice, Events, fowa, getsatisfaction, lanebecker, live-blogging, marketing, satisfaction, thormuller | 4 Comments

FOWA: Customer Service is the New Marketing (Lane Becker & Thor Muller)

[fr]Notes prises à l’occasion de la conférence Future of Web Apps (FOWA) à Londres.[en]Here are my live notes of this Future of Web Apps (FOWA) session with Thor Muller and Lane Becker of Satisfaction. They are probably incomplete and may … Continue reading

Posted in Live Blogging | Tagged conference, customercare, customers, customerservice, Events, fowa, getsatisfaction, lanebecker, live-blogging, marketing, satisfaction, thormuller | 4 Comments