Incident malentendant [fr]

La surdité est la plupart du temps invisible (“malentendance” serait plus correct mais moche). On voit les lunettes, mais pas les appareils auditifs. Tout à l’heure au centre de biométrie et des documents d’identité, le gentil fonctionnaire m’envoie dans la cabine photo-empreintes, puis me donne des instructions depuis derrière son guichet.

Je ne le vois pas. Je ne l’entends pas très bien. Je stresse, j’ai peur de mal comprendre ce qu’il me dit. La première photo, je regarde à gauche, parce que j’ai pas retenu “regardez droit devant vous” et que je tendais l’oreille pour voir s’il me disait quelque chose, et quand je tends l’oreille, je regarde à droite et à gauche, visiblement.

Sur la deuxième photo, j’ai la pire tronche de repris de justice, parce qu’en plus du look “photo d’identité biométrique” je suis stressée et concentrée.

Je ruminais sur cette histoire en rentrant, et j’ai réalisé un truc: j’ai toujours peur de mal comprendre les consignes ou instructions quand il y en a. C’est vraiment un truc qui me stresse. Si on me demande de faire un truc, je dois avoir 100% compris ce qu’on attend de moi. Peut-être que ce n’est pas juste un truc d’angoissée, mais aussi un truc de malentendante-pas-appareillée-durant-ses-tendres-années-formatrices?

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Mastercard Visa [en]

Pro tip: if you’re booking flights online, make sure using your Mastercard doesn’t cost you an extra 50 for your flight ticket price.

It happened to me earlier this morning as I was booking a flight. I went on Kayak, found a flight I liked, clicked the link that sent me over to eDreams to book it. By the time I was ready to buy, the price had silently hopped up 50 CHF. I tried other sites. I tried the airline site directly. I couldn’t find the flight at the price Kayak advertised.

I made a last-ditch effort to book the flight, starting over from Kayak and keeping an eye on the price. I saw it had jumped as I filled in my credit card details. I looked closer. I saw a discreet notice advertising “best price using Visa credit”. Switched my Mastercard for my Visa. Bingo.

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Ponzi Coaching [en]

Sometimes I get the nagging feeling that everybody (or almost) who used to be a fellow freelance consultant has now drifted into coaching. What is going on here? There seems to be a Ponzi-like dynamic going on, as with all these people giving online courses about how to earn money through your online business. It’s not quite life coaching for life coaches, but sometimes it feels very close: earning money by getting people to give you money so that hopefully they can make money like you’re making money.

Unfortunately, it seems that is where the money is. People are willing to spend money… if it helps their business make more money. And that’s not the kind of gig I want. Am I doomed?

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Choice [en]

Earlier today, I was listening to Malcolm Gladwell on the TED Radio Hour podcast. He was talking about choice architecture. In short, how the way we frame the available choices influences decisions (think: opt-in or opt-out, for organ donors for example). James Clear has made me think about this a lot, under the title of “environment design”.

A podcast or two later I’m listening to Fresh Air, about Bannon and Sessions vision for remaking America. Terry Gross and her guest are talking about Breitbart and the kind of coverage it puts forward, namely crimes committed by immigrants.

Do you see the link?

The media landscape we float in, the ideas we’re exposed to, the articles we read — they are the environment in which we make our decisions about what to believe. They are the choice architecture of our beliefs. They follow the path of least resistance. That is why things repeated often enough become truth. Choice architecture.

Note: don’t see a title? Normal, this is my first aside.

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