Finding a Balance in Office Work: Long-Term Projects [en]

[fr] Quelques réflexions sur comment je m'organise pour mon travail "de bureau", et la difficulté que j'ai à avancer sur les projets "long terme, pas urgents".

Here is an umpteenth post about my journey figuring out how to “be the boss of me” — getting work done and still having a life as a freelancer.

Honestly, I have not been doing too badly this year. It’s even been pretty good. 🙂

The other day, when I was catching up with Suw, I told her that I was now pretty competent at managing my days, but not that good at looking beyond that. What I mean is that I have a system to keep track of the next things I need to do, and I’m much better than I used to be at evaluating what can get done in a given day. I still tend to be a bit ambitious, but overall my “day plans” are pretty realistic.

Proof of that, in my opinion:

  • I now very rarely have a day where I’m “running” or “scrambling”
  • I rarely have to work during the week-end or the evening to do stuff that “absolutely needs to get done and I haven’t managed to squeeze it in yet”.

So, the next step is the week. I’m still using maker days and manager days (it’s not perfect, sometimes I give in and sacrifice a maker day, but overall I’m getting increasingly better at sticking to my plan). What I’d like to think about here (you read me right, I’m writing this post to think something over) is what I do (or try to do) during my office “maker” days.

Here’s what I’ve identified so far:

  1. daily business: checking e-mails, taking phone calls, hanging out on Twitter/IM, responding to prospective clients, journalists, people who want to pick my brains, dealing with little emergencies, reading stuff online
  2. “regular” paid work: these are gigs that are long-term and require a little work every day or every week at least, and therefore fall in the “daily business” category too, but are for a client who is paying
  3. my projects: taking care of eclau, Bloggy Fridays
  4. my “promotional” stuff: blogging, keeping my websites up-to-date (technically and content-wise — ahem), writing, planning ebooks but not writing them, preparing general documentation to promote what I do to prospective clients, research
  5. accounting and administrivia: personal and professional, including writing to the gérance to ask them to change the windows so we can save on heating
  6. support network: I have a bunch of friends I’m in regular contact with to talk things over (their things, my things)

OK, the list is a bit messy, but it’s a start. I know that one thing that can usually “kill” an office day is when I’m asked to do a one-off, time-limited gig by a client: for example, a 2-4 hour WordPress training/coaching session. The reason for that is that this kind of gig pays immediately: shortest path to money. So usually, when I make exceptions and kill a maker day, it’s because there is immediate money at stake (as long as it doesn’t compromise the work I need to do for my “regular” paying clients, of course).

Items 1, 2, 3 and 6 of the list above are not really a source of trouble right now. I mean, that’s what I spend my time doing.

Items 4 and 5, on the other hand, are problematic: I keep falling behind. In the case of accounting and administrivia, as they are something I get in trouble about if I don’t do them for long enough, every now and again I go “gosh, am behind, gotta spend a day on it” and I get it done. But I have trouble with regularity (less and less though, to be fair with myself).

The big painful one is what I call “my promotional stuff”. It’s long-term. If I don’t do it, there are no direct consequences. It does not involve other people. Summary:

  • it’s for me, so it tends to end up less high priority than all the rest that is “for others”;
  • no time constraints, so it is less high priority than emergencies and deadlines;
  • some of it is actually difficult for me (preparing promotional copy for example).

So, here are some of the items that are on this long-suffering list of things I want to do but never get around to doing because there is always more urgent stuff to take care of:

  • upgrade WordPress and plugins on a bunch of my sites
  • do something about the horribly out-of-date content on my professional site (organize another WPD?)
  • get a proper lifestream up and running (as Nathalie aptly put it earlier this morning, “FriendFeed is nice and all, but I never go there”)
  • start writing the blasted ebook 😉
  • write more fiction
  • write up shiny material explaining what I do (including “terms and conditions”) that I can send or give out to my clients and prospects (including sending stuff to schools saying “I give talks” and “looking for somebody to teach a few hours on social media over the next academic year?”)
  • catch up with my photo uploading on Flickr (in a way, yes, this also ends up being a “promotional” activity)
  • blog more (you’re getting tired of hearing it, but look, it’s working).

I’ve tried a few times to state (to myself, that is) “Friday afternoon is for administrivia and accounting” but weeks are so short that my resolve usually falls down the drain. I’m thinking that I should firewall time to work on these “longer-term” projects each week — but again, I look at my calendar and think “ugh”. A day a week? Sounds like a minimum when I look at the list right above, but quite impossible when I think of what my usual weeks are like. On the other hand, I do have (what feels to me like) quite a relaxed workstyle, so maybe if I did firewall a day off I’d discover I’m perfectly capable of dealing with the rest of my work on the other four days.

So, the questions for me remain:

  • how many office days vs. meeting days in a week? (right now I try to have three office days, but don’t always manage)
  • what’s the best way to build in time for long-term projects which tend to stagnate at the bottom of the priority list? (firewall a day or half a day off each week, or every two weeks, or something else…)

Dear readers: your insight is much appreciated. How do you do this? Do you do it? What have you tried? How did you fail? How did you succeed?

Getting Things Done: It's Just About Stress [en]

[fr] Getting Things Done: non pas un moyen d'accomplir plus de choses, mais un moyen de passer moins de temps sur ce qu'on a décidé qu'on devait accomplir. Moins de stress. Plus de liberté. Plus de temps à soi.

Anne seems to have struck a chord with thing #8 she hates about web 2.0:

Getting Things Done. The productivity virus so many of us have been infected with in 2006 and 2007. Let’s move on. Getting lots of stuff done is not the way to achieve something important. You could be so busy planning next actions that you miss out on what your real contribution should be.

Stowe, Shelley and Ken approve.

It’s funny, but reading their posts makes GTD sound like “a way to do an even more insane number of things.”

Huh?

That’s not at all the impression I got when I read and started using GTD. To me, GTD is “a solution to finally be able to enjoy free time without feeling bogged down by a constant feeling of guilt over everything I should already have done.”

Maybe not everyone has issues doing things. If you don’t have trouble getting stuff out of the way, then throw GTD out of the window and continue enjoying life. You don’t need it.

But for many people, procrastination, administrivia piling up, not-enough-time-for-stuff-I-enjoy-doing and commitments you know you’re not going to be able to honour are a reality, and a reality that is a source of stress. I, for one, can totally relate to:

Most people have been in some version of this mental stress state so consistently, for so long, that they don’t even know they’re in it. Like gravity, it’s ever-present–so much so that those who experience it usually aren’t even aware of the pressure. The only time most of them will realize how much tension they’ve been under is when they get rid of it and notice how different it feels.

David Allen, Getting Things Done

GTD, as I understand it, isn’t about cramming more on your plate. It’s about freeing yourself of what’s already on it, doing the dishes straight after the meal and spending your whole afternoon walking by the lake with a friend without this nagging feeling that you should rather be at home dealing with the paperwork, but you just don’t want to face it.

Here are the very few sentences of “Welcome to Getting Things Done“, the forward to GTD (and yeah, there’s a bit of an upbeat, magical-recipe tone to it, but bear with me):

Welcome to a gold mine of insights into strategies for how to have more energy, be more relaxed, and get a lot more accomplished with much less effort. If you’re like me, you like getting things done and doing them well, and yet you also want to savor life in ways that seem increasingly elusive if not downright impossible if you’re working too hard.

David Allen, Getting Things Done

And a bit further down the page:

And whatever you’re doing, you’d probably like to be more relaxed, confident that whatever you’re doing at the moment is just what you need to be doing–that having a beer with your staff after hours, gazing at your sleeping child in his or her crib at midnight, answering the e-mail in front of you, or spending a few informal minutes with the potential new client after the meeting is exactly what you ought to be doing, as you’re doing it.

David Allen, Getting Things Done

I don’t hear anything in there about “doing more things is better” or “you should be doing things all the time”. The whole point of GTD is to get rid of stuff so that it’s done and you can then go off to follow your heart’s desire. It’s about deciding not to do stuff way before you reach the point where it’s been on your to-do list stressing you for six months, and you finally decide to write that e-mail and say “sorry, can’t”.

That frees your mind and your calendar for what is really important in your life (be it twittering your long-distance friends, taking photographs of cats, spending time with people you love or working on your change-the-world project).

You’ll notice that I didn’t use the word “productivity” in this post a single time. “Productivity” is a word businesses like. If people are “productive”, it means you get to squeeze more out of them for the same price. That isn’t an idea I like. But being “productive” can also simply be understood to mean that it takes you less time to do the things that you’ve decided you needed to do. In that way, yes, GTD is a productivity method. But I think that calling it that does it disservice, because people hear “squeezing more out of ya for the same $$$” and go “eek, more stress”.

Bottom line? (I like ending posts with bottom lines.) If you see GTD as something that takes away your freedom and free time, turns you into an even worse workaholic, and encourages you to become indiscriminate about interests you pursue and tasks you take on because you “can do everything”, think again — and re-read the book. If you spend your whole time fiddling with your GTD system, shopping around for another cool app to keep your next action lists in, and worrying about how to make it even more efficient, you’re missing the point. But you knew that already, didn’t you?