Lift12, Development, Redevelopment: Farida Vis, Twitter Usage During the UK Riots [en]

[fr] Je suis à la conférence Lift12 à Genève ces prochains jours. Voici mes notes de sessions.

Live-blogging from Lift12 conference in Geneva. These are my notes and interpretations of Farida Vis’s talk — best effort, but might be imprecise or even wrong!

lift12 1100301.jpg

Genesis of the riots, numbers, history. Very large scale (22 out of 32 boroughs affected). Day 3, spread to other towns.

Why were people doing this? It spread like wildfire, people didn’t really understand why. Politicians: this is just people being criminal. Government: no need for an enquiry, nothing to see.

Snap analysis: social media blamed, BBM=Facebook=Twitter. BBM actually played a significant role, being a closed network and cheap technology.

Accusers were the usual suspects: Cameron discussed whether people should be banned from using social media. Louise Mensch, Conservative MP, saying social media might have to be “switched off” during riots or crisis. (Think: Egypt.)

People got arrested for posting messages on Facebook etc. Very swift and very harsh. Two young men posted a message on Facebook trying to organize a riot (unsuccessful). Only the police showed up, and they got 4 years.

Police actually defended social media, saying it was a valuable communication platform for them, particularly police.

General public very much in line with politicians. Biggest support for switching off came from people over 65.

Guardian set up a study called Reading the Riots. Farida’s project is part of this, looking at Twitter. Twitter donated 2.6 mio “riot tweets”.

  • role of rumors?
  • did incitement actually take place?
  • in which ways did different users come to prominence and use the platform?

Use of local hashtags. Riot Clean Up.

Rumors: there were some really outlandish ones. One rumor: animals released from the zoo. What kind of information were people distributing about that rumor?

First, people repeating the rumor (green dots). Red, refuting. Yellow, questioning.

First, green, then people start refuting, and explaining why not (e.g. tiger in photo is from Italy). But the green bubbles keep on growing. People have their own little networks on Twitter, they don’t see everything (e.g. new people log on, see the tweet, and repeat).

At some point people started using the project hashtag to claim starting rumors (oops).

Also found a lot of vitriol against the looters. Dark side.

@RiotCleanup number one mentioned account during the riots.

Most dominating cited group: mainstream media, followed by journalists. Then, riot accounts (including cleanup). Category 19: spoof accounts. Emergency services low overall.

In the spoof accounts, “The Dark Lord”, “Professor Snape”, “The Queen” — wtf are they doing in there? A lot of satire, commentary. A lot of crossover comments with News International, planking…

Conclusions? There are a lot of things we need to understand better. How rumors evolve, the rise of individuals, understand the context/local context, role of emergency services, downside of police on Twitter…?

 

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Semaine chargée! [fr]

Quelle semaine!

Le dernier module de la formation SAWI que je co-dirige, pour commencer, de mercredi à samedi. Je suis vraiment très fière de ce que nous avons accompli avec cette formation, des étudiants qui se sont lancés pour faire partie de cette première volée, des First Rezonance organisés, des échos et retours positifs de toutes parts… et je me réjouis de remettre ça l’année prochaine! (Avis aux amateurs…)

Vendredi, je fais une infidélité à la formation SAWI MCMS pour remplir un engagement pris de longue date: deux formations destinées aux enseignants à l’occasion du séminaire de formation continue “Pollens pédagogiques” de l’IFP, à Genève — en anglais et en français dans la même journée!

IntracomSignature2011-AvecDate Dimanche, je m’envole pour Montréal afin de donner une keynote à Intracom, mardi prochain. Je compte en profiter pour assister à la conférence, bien entendu, et passer ensuite une petite semaine à découvrir la ville et la région (c’est la première fois que je vais au Canada, et donc à Montréal!)

Comme je suis super bien organisée, je suis encore à la recherche d’une bonne âme locale pouvant héberger cette suissesse aux cheveux roses du 13 au soir jusqu’au 20. Un grand merci à tous ceux et celles qui m’ont donné pistes et contacts à Montréal, je vais me mettre à les explorer, j’ai juste… pas encore bougé 🙁

Après (on n’est plus dans le contexte de la semaine chargée mais je vous dis quand même), je fait une escale d’une semaine à Londres pour y voir des amis. Et je compte maintenir mon rythme nouvellement retrouvé de blogueuse effrénée: il devrait donc y avoir de la lecture! (En passant: vous avez vu ce que je commence à faire sur le blog de l’eclau? là aussi, du mouvement en perspective.)

Rouverture des bureaux et reprise de la vie “normale” lausannoise: début mai.

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Picking a City for an Event: Lausanne [en]

[fr] La journée de conférences Going Solo que je mets sur pied pour mai avec deux autres Lausannoises aura lieu à... Lausanne. Si Lausanne était mon premier choix (j'aime ma ville) je craignais que cela soit un choix plus émotionnel que raisonné. S'adressant à un public européen, nous avons donc pensé à Paris, Berlin, Londres... Mais finalement, ce sera Lausanne. L'argumentaire, en bref:

  • Facile d'accès: on sort de l'avion à Genève, on saute dans le train (200m de la douane) et 30-40 minutes plus tard, on est à Lausanne.
  • Organisation plus aisée: nous sommes les trois de Lausanne, donc on évite tous les problèmes liés à l'organisation d'un événement à distance. En plus, on connaît les entreprises locales, ce qui peut ouvrir des opportunités de sponsoring. Je compte aussi approcher la ville pour leur proposer de soutenir ce projet.
  • Lausanne est un cadre magnifique, la région autour aussi. Si on se déplace pour une journée de conférences et qu'on veut en profiter pour se relaxer durant le week-end, c'est le lieu idéal.
  • Plus abordable que Paris, Londres, ou même Genève.
  • Ville à taille humaine, bons transports publics. On ne passe pas 1h à se rendre à un autre endroit de la ville.
  • Changement bienvenu des "villes de conférences 2.0" habituelles!

A bientôt à Lausanne, donc!

When you decide to organise an event, other than having a good idea for the content/audience (ie, “what’s it about? what kind of event?”), two things you need to figure out quite quickly are *when* and *where* it’ll happen. This post is about the “where?” question.

My initial reaction when I took the decision to go ahead with [this wacky “organising events” idea](http://climbtothestars.org/archives/2007/12/16/why-events/) was somewhere along the line of “great! I’ll do it in [Lausanne](http://flickr.com/photos/bunny/collections/72157600210597000/)!”. A bit of a selfish reaction, as it makes things easier for me, and I really love Lausanne.

Next, I started thinking. Who is this event going to be for? Where is the highest number of people likely to come for my event? Maybe Lausanne is my favourite personal choice, but it doesn’t necessarily make business sense. From the start, I’ve thought of my event as **European**, with the idea to attract people from all over the continent. So of course, I expect attendees to travel — but there is always a high local population at events, as the absence of travel lowers the barrier to entry (cost, travel time, stress).

Well, quite possibly, the answer to that question (where is the highest concentration of freelancers in the tech industry in Europe?) would be “London”. On the other hand, London is horrendously expensive (isn’t it?), so, why not something nearby, like… Brighton? Cheaper, but still rather easy to get to.

At that point, I decided we needed a choice of cities, and we should check them out for venue options and hotel pricing, to see if anything stood out. Obviously, we’d need to pick cities which are easy to get to from other places in Europe. So, for starters… let’s look at London/Brighton, Paris, and Berlin. Paris is very close to London with the Eurostar, and Berlin (Germany) is cheaper than both London and Paris, but it’s still an Easyjet city. Because, if you’re in Europe, chances are you’re going to be flying Easyjet or some other low-cost airline. (I should think about asking them to sponsor the event, actually…)

So, armed with those three options (London, Paris, Berlin), I set off to [Le Web 3](http://climbtothestars.org/archives/2007/12/12/news-from-leweb3/) to start talking with possible sponsors, and also to bounce ideas off my friends and peers. To my surprise, quite a few people said “but why don’t you do it in Lausanne?” when I mentioned the location wasn’t set yet. So, I started thinking. Because even if Lausanne is a personal, almost emotional choice for me, it doesn’t mean it cannot also be a good business decision.

Let’s look at Lausanne as a possible city to host my event, with a cool business mind:

– First and foremost, it’s actually **really easy to access**: get off your plane in Geneva airport, walk 200m from customs, hop on the train (yes, the train station is *inside* the airport), and 30-40 minutes later you’re in central Lausanne. (You’re in for at least the same kind of ride to get to central London from LGW or LHR, or central Paris from CDG.) Geneva airport is an international airport which is easily reached from all over Europe, [with Easyjet for example](http://www.easyjet.com/EN/routemap/). However, it’s way less busy than CDG, LHR, LGW, which makes the arrival/departure experience much more pleasant.
– **I live in Lausanne**, and so do my two main partners-in-crime: holding the event in Lausanne will make organisation much smoother for us, and allow us to ensure we don’t bump into any issues with the venue due to managing things remotely. Not to mention opportunities for sponsorships by local businesses — being locals, we know who they are and have existing connections we can use. There are also many important companies settled in the Lausanne area, like Nestle, Philip Morris, or Orange Switzerland. *And* it’s the Olympic Capital. (OK, drifting off-topic here…)
– [Lausanne](http://www.lausanne.ch/) is **a beautiful city**, in the midst of a beautiful region: it’s on Lake Geneva (Lac Léman), but as opposed to Geneva which is at the end of the lake, Lausanne is in the middle. The view over the lake and mountains is just breath-taking. If you’re coming for a one-day conference and plan to spend a nice week-end somewhere while you’re at it, Lausanne is ideal. The city is lovely and walkable, France is 20 minutes away by boat (just across the lake), and the surrounding countryside and lakeshore is also worth a visit (for example, [Le Lavaux](http://wikitravel.org/en/Lavaux), Unesco world heritage site, is just to the east of Lausanne). I’ll be digging out photos to convince you to come if you’re not sold yet ;-).
– Even though Switzerland is a rather expensive country (by European standards), holding an event in Lausanne is going to be **more affordable** than London, Paris, or Geneva.
– Lausanne is a **human-sized city**: it’s the [fifth most important city in Switzerland](http://fr.wikipedia.org/wiki/Villes_de_Suisse) with 120’000 inhabitants in the city itself. It has everything one needs, but it’s not so large that you can get very lost in it or spend insane amounts of time commuting from one part of the city to the other. Public transport is very efficient.
– Finally, Lausanne will be **a welcome change** for all of us on the “2.0 conference circuit”, as it’s not one of the usual “conference cities”, and probably a city you haven’t visited before much (which is a pity! you should!).

Check out:

– [Official Lausanne website](http://www.lausanne.ch/)
– [Official Lausanne tourism website](http://www.lausanne-tourisme.ch/)
– [Lausanne on WikiTravel](http://wikitravel.org/en/Lausanne)
– [Lausanne on Wikipedia](http://en.wikipedia.org/wiki/Lausanne)
– [Lausanne Flickr Pool (photographs)](http://www.flickr.com/groups/lausanne/)

So, here we go. [Going Solo](http://climbtothestars.org/archives/2007/12/14/announcing-going-solo/) will take place in Lausanne, Switzerland — I’m looking forward to welcoming you all here in a few months.

Now tell me — did I do a good job of selling you Lausanne as a conference-city? 🙂

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FOWA: How to Turn your App into a Business (Ted Rheingold) [en]

[fr] Notes prises à l'occasion de la conférence Future of Web Apps (FOWA) à Londres.

*Here are my live notes of [Ted Rheingold](http://dogster.com/)’s [Future of Web Apps (FOWA)](http://www.futureofwebapps.com/) session. They are probably incomplete and may contain mistakes, though I do my best to be accurate. [Suw also blogged this session.](http://strange.corante.com/archives/2007/10/03/fowa07b_ted_rheingold.php)*

*Blogged Ted earlier this year at Reboot when he was encouraging us to [learn about cats and dogs](http://climbtothestars.org/archives/2007/05/31/reboot9-ted-rheingold-learning-from-dogs-and-cats/).*

Simple idea: let people make web pages for their dogs and cats. Realised later that this could actually be a business.

FOWA 2007 64

What does it take to be a business? Suddenly all sorts of words like CTO, CEO, Incorporating, Titles… start flying around.

But mainly, being a business is about **generating revenue**, or at least having a pretty good idea where it’s going to come from. If you don’t have an idea how you’re going to make money, you’re going to run out of money.

Important: don’t think there is a new economy. There’s new technology, but **the economy hasn’t really changed**.

Dogster and Catster make money from advertising, partnerships, people subscribing… A lot like a magazine. Virtual gifts. You’re maybe disrupting the economy, but not creating a whole new one.

**Learn your market.** It took Ted a long time to learn these markets. You can’t pretend to know where the advertising goes because you’ve read magazines. Also, get ready to learn other markets. Ted thought at some point they were going to do classifieds, spent a lot of time trying to figure it out, but nobody was interested in their classifieds, so that failed. Don’t get overly attached.

**Get advisers.** People who understand the industry you’re in. But also people who understand how to run a business.

**Learn business finance.** Know how much money you need to spend, etc. Forecasting expenses, revenues. Some of these things are actually pretty basic, but you need to be comfortable with them. Don’t spend any money you don’t have to. If you’re cheap with your employees and your contractors, they may leave (*steph-note: indeed!*), if you’re cheap with your hosting your site might go down, if you don’t trademark your logo/names…

**Sell, sell, sell.** Ted is a designer, not a salesperson. Nobody is going to sell your business for me. Everything changed for Ted when he brought in a business partner. (Not an employee!) Important to choose well. It will be years of partnering with that person, startups don’t usually get bought. You need somebody who is as passionate as you are.

**Make your business a business.**

Very hard to make money on AdSense or that kind of advertising unless you’re serving millions and millions of pages. Sponsors and partnerships are more viable. Even a small market is interesting if it’s targeted. Subscription: emotional thing. Be part of the team. To show their support.

*steph-note: lost some of the Q&A because of running around with the microphone.*

Fail fast. They just removed classifieds three months ago. Important to see if the changes you’re thinking about are really worth it financially.

Q: when did you decide it could be a viable business?

A: thought it would be a kind of passive business where he’d get a check every month from advertising for a bit of maintenance here and there. Month 3, 10’000 people joined the site. A lot! Way more than he thought. Used the wisdom of his crowds to think about it, and then sat on it for a while before making the big decision. Making sure people are using it and spending as little money as possible the whole time.

Hiring is a real pain, specially if you want to be ethical about it (don’t want to hire somebody and lay him off three months later).

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Alarmapathy [en]

[fr] A force d'avoir des avertissements pour tout et rien (surtout dans les pays Anglo-Saxons), on finit par les ignorer.

[JP is so right!](http://confusedofcalcutta.com/2007/09/06/wondering-about-alarmapathy/)

> I have lost count of the number of times I’ve sat in a car whose dashboard is littered with various alerts and alarms. I have lost count of the number of times I’ve seen kitchen appliances whose control panels are flashing whatever they flash. I have lost count of the number of times I’ve seen televisions and video recorders and DVD players and radios and computers with bits and bobs flashing away merrily.

> […]

> Apathy sets in when we have too many alarms, too many meaningless alarms. Alarms should be risk sensors that help us make decisions that carry risk. Instead, we may be moving towards a world where nanny-state numbness is moving on to devices, and as a result apathy will increase.

> You know what I mean. You know that we live in a world where a “talking” bag of peanuts is no longer science fiction, where the bag says “Warning: The bag you are opening contains nuts”. Where you can’t take something out of the microwave oven without someone intoning the words “Warning: Contents may be hot”. Where swimming pools will recite the mantra “Warning: contents wet” as you enter.

> We need to be careful. Otherwise our alarms and nanny-state-hood will have appalling consequences, as alarmapathy increases to terminal levels.

JP Rangaswami, Wondering about alarmapathy

Coming from Switzerland, the thing that strikes me the most in London is the number of warnings and safety announcements and “danger signs” (it’s even worse in San Francisco, where I spent my summer).

The first few “security announcements” had me worried — but then I quickly learned to ignore them. Just like I ignore any burglar alarm in the UK, because as we all know, they’re always false alarms…

I also wonder what it does to our perception of the world when we are assailed with so many messages about how dangerous our environment is. I’m sure it can’t be good.

In the SF MUNI, the wall behind the driver is literally covered in signs saying things like “it’s forbidden to assault the driver” — and I think “gosh… people around here spend their time assaulting MUNI drivers? what kind of place is this?”

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Borders: Intentionally Misleading Marketing Ploy [en]

[fr] Les étiquettes sur les livres que je viens d'acheter chez Borders, un grand libraire anglo-saxon, sont conçues de façon à induire en erreur l'acheteur. On comprend "achetez-en un, recevez-en un: moitié prix" alors qu'en fait c'est "achetez-en un, recevez-en un moitié prix". Il faut lire les petits caractères qui sont tellement petits qu'on ne voit pas qu'ils sont là. Pas fair-play, malhonnête, et franchement, très petit.

I’m officially pissed off. Yesterday at Borders, I picked up a bunch of books from the stands near the entrance of the shop. They all had a nice red sticker advertising a reduced price. See for yourself:

Border's Intentionally Misleading Marketing Ploy

(want a [closer look](http://flickr.com/photo_zoom.gne?id=507323038&size=o)?)

Here is the text of the sticker, reproduced for your personal entertainment:

Buy one Get one
Half Price
BORDERS

Please note the follow details: line-breaks, capitalisation (“Buy”, “Get”, and both “Half” and “Price”, but not “one”), and text size. They lead the casual reader (and even the not-so-casual one, I’m ready to bet) into interpreting this advertisement this way:

Buy one, get one: half price (Borders)

Right? If you buy one, you get one — the result is that they are half price. Sounds nice!

Actually, not so. You have to read the fine print. Oh, the fine print? I actually only discovered it when I was taking the photos for this post. Let’s have a closer look:

Small Print

Oh! there it is. I can see it now. Fine print indeed:

SUBJECT TO AVAILABILITY. STICKERED TITLES ONLY. CHEAPEST TITLE HALF PRICE.

So, actually, the text on the sticker is to be understood in the following way:

Buy one: get one half price (Borders)

With an addendum, in tiny all-caps:

YOU WILL FALL FOR OUR EVIL MARKETING PLOY. HAHAHAHAHAHAHA.

Please note, again, how the layout, font sizes, and capitalisation are intentionally designed to induce misunderstanding of the sales conditions.

**This is not fair-play, Borders.**

Of course, I bought my books. It’s not when you see the total at the cash desk and you realise it’s higher than you expected, and you say “erm, isn’t it ‘buy one, get one free’?” only to be answered “no, it’s ‘buy one, get one **half price**'” that you’re going to stop everything and give up on the books which you had already acquired in your mind.

**Borders, shame on you for using such an evil marketing ploy. Disgraceful.**

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Blogging 4 Business Afternoon Keynote: Michael Steckler [en]

Gossip: casual talking, especially about other people’s affairs.

SN are a large and highly engaged audience, so there is a great advertising and branding opportunity there. Rules?

Blogging 4 Business

75% use SN to keep in touch with family and friends.
62% for being nosey
55% express my opinions
49% meet people with similar interests

*steph-note: totally tuned out I’m afraid. I think the initial idea of viewing social networks as advertising space put me off, to the point I’m not even sure if he’s saying if it’s a good or a bad thing. Today I just feel like telling people to [ride on the Cluetrain](http://cluetrain.com).*

Personal spaces set up by a brand.

How do you get into that personal area?

– understand consumers’ motivations for using social networks
– express yourself as a brand *steph-note: I’m wondering if people shouldn’t just forget about brands a bit — not that they’re totally useless, but branding for branding gets tiring*
– create and maintain good conversations
– empower participants

Participation ecosystem. Recommendations based on personalities.

*steph-note: did a really shitty job of taking notes. I’m getting worse and worse today.*

Early adopters, onine mavens, online connectors (really important!), followers.

How to? create your own community, find influential bloggers, segment existing customers, attack the niche, start the gossip, reward customers… *steph-note: this is exactly the war-marketing vocabulary/mentality [the Cluetrain speaks against](http://cluetrain.com/book/markets.html)… Eek.*

Summary: SN = large and engaged audience => huge opportunity for branded content and advertising, but there are strict guidelines to how to approach this.

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Blogging 4 Business Conference [en]

[fr] Notes de la conférence Blogging4Business à laquelle j'assiste en ce moment à Londres.

So, unless some miracle happens, I’ll be blogging this day offline and posting it tonight when I get back at Suw’s. There seems to be no wifi provided for conference attendees unless you are willing to shell out £25 for a daily pass. (Actually, it seems there were a certain number of passes available.)

I would honestly have expected an event titled “**Blogging** 4 Business” to be “blog-aware” enough to realise that providing free wifi to connected people will encourage blogging of the event. Granted, most of the people I see in the room are taking paper notes (not that there is anything wrong with that) — this doesn’t seem to be an audience of bloggers. But wouldn’t it be an intelligent move to encourage the blogging public to “do their thing” at such an event?

I missed most of the first keynote and panel, spending time in the lobby chatting with Lee and Livio of [Headshift](http://headshift.com) (my kind hosts today), and [Adam](http://onemanandhisblog.com).

**Panel 1** incomplete and possibly inaccurate notes (they’re more snippets than a real account of what was said, partly because I don’t understand everything — audio and accents)

How do you respond to crisis online? (cf. Kryptonite)

Ged Carroll: In the 90s, faulty lock was broadcast on consumer TV. Mistake: didn’t tell the blogs that they were monitoring what was being said in that space, and that they were working on a solution (they *were* in fact acknowledging the problem, but hadn’t communicated that state of things to the public).

Moderator (Paul Munford?): how do you prevent something like that from being so predominently visible (search etc.)?

Darren Strange: owns his name. Same if you type “Microsoft Office”, his blog comes up pretty quickly too. Blogs attract links, good for search engine ranking.

Question: brands need ambassadors, OK, but where’s the ongoing material to blog about Budweiser?

Tamara Littleton: brand involvement in the site keeps things alive and happening. Reward ambassadors with merchandise.

*steph-note: on my way to London, I was reading the Cluetrain Manifesto (yeah, I’m a bit late on that train) and was particularly inspired by the part about how most of traditional marketing is trying to get people to hear a “message” for which there is actually no “audience” (nobody really wants to hear it), and so ends up coming up with ways to shove it into people’s faces and make them listen. This idea is kind of trotting in the back of my mind these days, and it’s colouring what I’m getting out of this event too.*

Question: transparency is a big thing… “creating ambassadors” (*steph-note: one “creates” ambassadors?!)… where is the space for disclosure?

Tamara Littleton: it’s about creating an environment, not saying “if you do this you’ll get that reward”. Rewards could be access to information about the product. Invite people to take part in something.

Ged Carroll: two types of rewards: merchandise etc, and also reputation-ego. Doesn’t have to be tangible.

Darren Strange: trying to have non-techie people try new releases of Vista, etc. Installed everything on a laptop, shipped it to the people’s house, and gave it to them. “Take the laptop, use it, blog if you want to, write good or bad things, or send it back to us, or give it to charity, or keep it, we don’t really care.” Huge debate about this. Professional journalists will be used to this kind of “approach”, but bloggers are kind of amateurs at this, they don’t know how to react. Disclosure: just state when you received something. *steph-note: and if you’re uncomfortable, say it too!*

**Panel: Lee Bryant, Adam Tinworth, David ??, Olivier Creiche**

*steph-note: got wifi, will publish*

Blogging 4 Business

Lee presenting first. Headshift have quite a bunch of nice products in the social software department. “It aint what you do it’s the way that you do it, and that’s what gets results.” (Bananarama)

Concrete business use cases.

Olivier talking now. “To blog or not to blog?” Simple answer: blog. Serious Eats. Citrix: a lot of knowledge disappeared when people left the company — a lot of knowledge out there that is only waiting to be gathered out of people’s e-mail boxes. Used Movable Type for that.

Another case study: AEP, also wanted to prevent e-mails from being the central repository of company knowledge (e-mails are not shared spaces!) Start small, experimental. Need to find the right people to start with. Another one: Arcelor/Mittal merger. Decided to communicate publicly about the lot of stuff. Video channel. Wanted to be very open about what they were doing and how, and answer questions. Good results, good press coverage.

David: allowing lawyers to share their knowledge and expertise, not just in their offices. Blogs, RSS, wikis allows time-critical sharing of information. *steph-note: like I’ll be publishing this as soon as the panel is over…* Catch things on the fly and make them available over a very short period of time.

Adam: starting to roll out business blogs just to allow communication. Bringing about profound change. *steph-note: very bad account of what Adam said, sorry — audio issues.* Other problems: educational issues. Best to not force people to use this or that tool, but open up. Share. Get people inside the teams to show their collegues what they’re using.

Question (moderator): a lot of evangelising going on in terms of blogs. Do blogs/wikis etc deliver on the promise of breaking down barriers, etc, when it comes to internal communication.

Lee: not a simple black/white situation. It comes down to people. Big problem: people bear a high cost to interact with communication systems and get no feedback. But with social tools (lightweight), we get immediate feedback. Integration with existing corporate systems.

Question: is social media the end of communications as we know it.

Lee: every generation of technology sees itself as a ground-breaker. But they’re all layered on top of each other. We have technology that delivers on the initial promise of the web (equal publication, sharing, etc) *(steph-note: yay! I keep saying that!)*

*steph-note: more northern English please ;-)*

David: now, using the web to create communities of practice, getting lawyers to communicate with people unthought of before.

Question: how do you deal with outdated material.

Lee: with mature social software implementations, any piece of information gathers its own context. So what is relevant to this time tends to come to the surface, so out-dated material sinks down. More about information surfacing when it’s time than getting out-dated stuff out of the way.

David: social tools make it very easy to keep your content up-to-date (which was a big problem with static sites).

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The Podcast With No Name (Steph+Suw), Episode 2 [en]

[fr] Nouvel épisode du podcast conversationnel que je fais avec mon amie Suw Charman.

Long, long overdue, here is Steph and [Suw](http://chocnvodka.blogware.com/blog/)’s Podcast With No Name, episode 2, February 15th, 2007. Some rough shownotes, with some links. Hope you enjoy it, and let us know what you think. We’re down to 35 minutes! *Show notes might suffer updates…*

* conferences: [LIFT’07](http://www.liftconference.com/blog/) and [Freedom of Expression](http://www.freedomofexpression.org.uk/workshops/47)
* not everybody has the internet (God, I need to stop laughing so loud when we’re recording)
* mobile phones in other cultures (e.g. Nigeria)
* “technology overload” at LIFT’07 [turned into “internet addiction”](http://climbtothestars.org/archives/2007/02/09/technological-overload-panel/) (interesting [Stefana Broadbent](http://www.liftconference.com/2006/doku.php/people:speakers:stefana_broadbent)
* note-taking on a computer: expected in some contexts, but feels really out-of-place in others (cultural issue)
* do we end up publishing our handwritten notes? trade-offs: handwritten and rewriting vs. direct blogging ([Steph’s crappy workshop notes](http://climbtothestars.org/archives/2007/02/07/martin-roell-getting-started-in-consulting-lift07/))
* scanning vs. [photographing written material](http://flickr.com/photos/bunny/94971868/), document management and shredding
* GTD status update ([inbox zero](http://www.43folders.com/izero/)…)
* [FOWA](http://www.futureofwebapps.com/) coming up and other fun London stuff
* Wedding 2.0 will be blogged on [CnV](http://chocnvodka.blogware.com/blog/), but will there be a webcast?
* technology as a way to stretch our [Dunbar number](http://en.wikipedia.org/wiki/Dunbar’s_number), wedding 2.0 with IRC backchannel and crackberries galore
* the [Wedding Industrial Complex](http://trailkev.wordpress.com/2007/02/10/the-wedding-industrial-complex/), trying to find an affordable venue in Dorset
* IRC or SL would be cheaper, but is SL a registered venue?
* physical words for “virtual” places
* gap between us heavy users, and people who get a few e-mails a day, book holidays online and that’s it
* exploring how new tools could help us — most people aren’t curious about new stuff
* winning over new users: finding holes in people’s processes
* [Facebook](http://facebook.com) is really cool, very usable, and for keeping in touch with people you know (has smart walls and smart feeds)
* who’s on Facebook? on the non-desire to join new social networks…
* [LinkedIn](http://www.linkedin.com/) for business
* Facebook as a mashup to keep up with what your friends are upto — but isn’t that what blogs are for?
* outlet overload, tools need to talk to each other ([holes in buckets](http://climbtothestars.org/archives/2007/02/13/please-make-holes-in-my-buckets/)), profile multiplication, Facebook share bookmarklet to “push” stuff
* clumsy wrap-up and episode three when we manage!

Did you miss [episode 1](http://climbtothestars.org/archives/2007/01/23/stephsuw-podcast-first/)?

**Note:** PodPress seems to have collapsed, so here is a [direct link to the 14Mb mp3 file](http://climbtothestars.org/files/20070215-steph-suw-2.mp3) just in case.

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