We Need Structured Portable Social Networks (SPSN) [en]

[fr] Nous avons besoin de réseaux sociaux que l'on peut importer/exporter d'un outil/service à l'autre. Nous avons également besoin de pouvoir structurer ces réseaux sociaux qui contiennent souvent un nombre important de personnes. Nous avons besoin de réseaux sociaux portables structurés.

Christophe Ducamp s'est lancé dans une traduction de cet article. Allez donner un coup de main ou bien en profiter, selon vos compétences! Je n'ai pas lu cette traduction, mais je suis certaine qu'elle est utile. Merci Christophe!

Scrolling through my “trash” e-mail address to report spam, I spotted (quite by chance, I have to say) a nice e-mail from Barney, who works at Lijit. Barney asked me if I had any feedback, which I’ll give in my next post, because I need to digress a bit here.

Lijit is a really fun and smart search tool which allows to search through a person’s complete online presence, a remedy, in a way, to the increasing fragmentation of online identity that’s bothering me so much these days. Actually, it was already bothering me quite a few months ago, when I wrote Please Make Holes in My Buckets:

So, here’s a hole in the buckets that I really like: I’ve seen this in many services, but the first time I saw it was on Myspace. “Let us peek in your GMail contacts, and we’ll tell you who already has an account — and let you invite the others.” When I saw that, it scared me (”OMG! Myspace sticking its nose in my e-mail!”) but I also found it really exciting. Now, it would be even better if I could say “import friends and family from Flickr” or “let me choose amongst my IM buddies”, but it’s a good start. Yes, there’s a danger: no, I don’t want to spam invitations to your service to the 450 unknown adresses you found in my contacts, thankyouverymuch. Plaxo is a way to do this (I’ve seen it criticised but I can’t precisely remember why). Facebook does it, which means that within 2 minutes you can already have friends in the network. Twitter doesn’t, which means you have to painstakingly go through your friends of friends lists to get started. I think coComment and any “friend-powered” service should allow us to import contacts like that by now. And yes, sure, privacy issues.

One thing the 2.0 world needs urgently is a way to abstract (to some extent) the social network users create for themselves from the particular service it is linked to. We need portable social networks. More than that, actually, we need structured portable social networks (SPSNs). I’ve already written that being able to give one’s “contact list” a structure (through “contact groups” or “buddy groups”) is vital if we want to manage privacy efficiently (in my horrendously long but — from my point of view of course — really important post “Groups, Groupings, and Taming My Buddy List. And Twitter.“):

I personally think that it is also the key to managing many privacy issues intelligently. How do I organise the people in my world? Well, of course, it’s fuzzy, shifting, changing. But if I look at my IM buddy list, I might notice that I have classified the people on it to some point: I might have “close friends”, “co-workers”, “blog friends”, “offline friends”, “IRC friends”, “girlfriends”, “ex-clients”, “boring stalkers”, “other people”, “tech support”… I might not want to make public which groups my buddies belong to, or worse, let them know (especially if I’ve put them in “boring stalkers” or “tech support” and suspect that they might have placed me in “best friends” or “love interests”… yes, human relationships can be complicated…)

Flickr offers a half-baked version of this. […]

A more useful way to let a user organise his contacts is simply to let him tag them. Xing does that. Unfortunately, it does not allow one to do much with the contact groups thus defined, besides displaying contacts by tag […].

In fact, we need structured social networks not only to deal with privacy issues, but also (and it’s related, if you think of it) to deal with social network fatigue that seems to be hitting many of us. I actually have been holding off writing a rather detailed post in response to danah‘s post explaining that Facebook is loosing its context for her — something that, in my words, I would describe as “Facebook is becoming impossible to manage in a way that makes sense with my life and relationships.” Here’s what she says:

Le sigh. I lost control over my Facebook tonight. Or rather, the context got destroyed. For months, I’ve been ignoring most friend requests. Tonight, I gave up and accepted most of them. I have been facing the precise dilemma that I write about in my articles: what constitutes a “friend”? Where’s the line? For Facebook, I had been only accepting friend requests from people that I went to school with and folks who have socialized at my house. But what about people that I enjoy talking with at conferences? What about people who so kindly read and comment on this blog? What about people I respect? What about people who appreciate my research but whom I have not yet met? I started feeling guilty as people poked me and emailed me to ask why I hadn’t accepted their friend request. My personal boundaries didn’t matter – my act of ignorance was deemed rude by those that didn’t share my social expectations.

danah boyd, loss of context for me on Facebook

I think that what danah is expressing here is one possible explanation to why people are first really excited about new social networking sites/services/tools/whatevers (YASNs) and then abandon them: at one point, or “contact list” becomes unmanageable. At the beginning, not everybody is on the YASN: just us geeky early adopters — and at the beginning, just a few of us. We have a dozen contacts or so. Then it grows: 30, 50, 60… We’re highly connected people. Like danah, many of us are somewhat public figures. From “friends of our heart”, we start getting requests from people who are part of our network but don’t fit in segment we want to reserve this YASN to. We start refusing requests, and then give in, and then a lot of the value the YASN could have for us is lost.

Unless YASNs offer us an easy way to structure our social network, this is going to happen over and over and over again. For the moment, Pownce and Viddler allow me to structure my social network. A lot of work still needs to be done in the interface department for this kind of feature. (Yes, Twitter, I’m looking at you. You said “soon”.)

So, to summarize, we need tools and services which make our social networks

  • portable: so that we can import and export our relationships to other people from one service to another
  • structured: so that we can manage the huge number of relationships, of varying and very personal degrees of intimacy, that highly connected online people have.

Update, an hour or so later: Kevin Marks points me to social network portability on the microformats wiki. Yeah, should have done my homework, but remember, this post started out as a quick reply to an e-mail. Anyway, this is good. There is hope.

MySpace Banning Sex Offenders: Online Predator Paranoia [en]

Update: If you’re a parent looking for advice, you’ll probably find my next post more interesting.

MySpace has removed profiles of 29’000 registered sex offenders from their site.

In a statement, MySpace said: “We’re pleased that we’ve successfully identified and removed registered sex offenders from our site and hope that other social networking sites follow our lead.”

BBC News, MySpace bars 29,000 sex offenders, July 2007

Sounds like a good move, doesn’t it?

Maybe not so.

First, what is a sex offender? A sex offender is somebody on the state registry of people who have been convicted of sex crimes. A sex offender is not necessarily a pedophile. And in some states… a sex offender might not have done anything really offensive.

Listen to Regina Lynn, author of the popular Wired column Sex Drive and the book The Sexual Revolution 2.0:

Lately I’ve been wondering if I’ll end up on the sex offender registry. Not because I have any intention of harming anyone, but because it has recently come to my attention that in a flurry of joie de vivre I might have broken a sex law.

You see, I keep hearing these stories of mild infractions that led to listing on the sex-offender registry alongside child molesters, rapists and abusive spouses. There’s the girl who bared her ass out a bus window in college and pled guilty to indecent exposure — and then couldn’t become an elementary school teacher because of her sex offense. Then there’s the guy who peed on a bush in a park and was convicted of public lewdness, a sex offender because he couldn’t find a bathroom.

[…]

But sometimes I do skirt the edge of the law when it comes to sex. And if you’ve ever ducked into the bushes for a little al fresco fondling, so have you.

Unfortunately, even in California, it’s not technically legal to make discreet love in public spaces, even in your truck, even if it has a camper shell with dark windows and Liberator furniture, even if no one can see you without pressing his nose to the glass or hoisting her children up over her head.

And if a passerby does intrude on your personal moment, it’s no longer a matter of “OK kids, pack it up and get out of here.” A witness’s cell-phone video could be on the internet within five minutes. A busybody might even feel justified in calling the police.

“If someone saw something that offended them and they wanted to sign a citizen’s arrest, the officer is obliged to take the citizen’s arrest,” says Inspector Poelstra of the Sexual Offender Unit of the San Francisco Police Department, who spoke with me by phone.

Regina Lynn, Could You End Up on a Sex Offender Registry?, April 2007

Critics of Megan’s Law, which requires convicted sex offenders to register with the state, have also put forward that the registries include people it would be rather far-fetched to consider a threat to our children’s safety.

But the laws have unexpected implications. Consider California, whose 1996 Megan’s Law requires creating a CD-ROM database of convicted sex offenders, available to the public. (The state has had a registry of sex offenders since 1944.) The Los Angeles Times reports that this new database is turning up many ancient cases of men arrested for consensual gay sex in public or semi-public places, some of them youthful experiments of men who went on to long married lives. One man, arrested in 1944 for touching the knee of another man in a parked car, was surprised when his wife collected the mail containing an envelope, stamped “sex crime” in red ink, telling him he needed to register as a sex offender. Many of these men are going through humiliating confrontations with long-forgotten aspects of their past, and complicated and expensive legal maneuverings to get themselves off the list. “It’s a real concern,” says Suzanne Goldberg of the Lambda Legal Defense Fund, which works on legal issues involving gays. “These laws have the potential to sweep in more people than they should. Laws requiring registration of people engaging in consensual sex are far beyond the pale. Those requirements can have devastating effects on people’s lives.”

Brian Doherty, Megan’s Flaws?, June 1997

These concerns about indiscriminate lumping together of “sex offenders” in the light of the online predator paranoia were already raised in January when MySpace handed over a database containing information about sex offenders to the National Centre for Missing and Exploited Children, on Violet Blue::Open Source Sex and Sex Drive Daily. (As an aside, I now find myself wondering if this post is going to get me blacklisted by internet security filters left and right… How ironic that would be.)

These are state registries, and depending on the state you’re in, you’re a “sex offender” under Megan’s Law if you get caught urinating in public, mooning, skinny dipping, or if you get busted having consensual sex in public. Think of how lopsided these charges must be in homophobic states. Also, it’s a lesson in what sites like MySpace can and will do with personal information. I’m definitely an advocate for speeding up natural selection when it comes to rapists and pedophiles, but I worry about what could happen to individuals and personal privacy when a questionably informed company casts a wide net, and turns it over to anyone who asks.

Violet Blue, MySpace and the Sex Offenders, Jan. 2007

In addition to that, we need to totally rethink the views we have on how sexual predators act online. The old pervert lurking in chatrooms is more a media construct and a product of the culture of fear we live in than a reality our kids are likely to bump into, as I said recently in an interview on BBC News. Remember kids are way more likely to be abused by a person they know (family, friends) than by a random stranger. I’ll assume you don’t have the time to read through the whole 34-page transcript of the panel danah boyd participated in a few months ago, so here are the most significant excerpt about this issue (yes, I’m excerpting a lot in this post, but this is an important issue and I know people read better if they don’t need to click away). Here is what Dr. David Finkelhor, director of the Crimes against
Children Research Center and the codirector of the Family Research
Laboratory at the University of New Hampshire, has to say:

Now, on the case of internet sex crimes against kids, I’m concerned
that we’re already off to a bad start here. The public and the
professional impression about what’s going on in these kinds of
crimes is not in sync with the reality, at least so far as we can
ascertain it on the basis of research that we’ve done. And this
research has really been based on some large national studies of
cases coming to the attention of law enforcement as well as to large
national surveys of youth.

If you think about what the public impression is about this crime,
it’s really that we have these internet pedophiles who’ve moved
from the playground into your living room through the internet
connection, who are targeting young children by pretending to be
other children who are lying about their ages and their identities and
their motives, who are tricking kids into disclosing personal
information about themselves or harvesting that information from
blogs or websites or social networking sites. Then armed with this
information, these criminals stalk children. They abduct them.
They rape them, or even worse.

But actually, the research in the cases that we’ve gleaned from
actual law enforcement files, for example, suggests a different
reality for these crimes. So first fact is that the predominant online
sex crime victims are not young children. They are teenagers.
There’s almost no victims in the sample that we collected from – a
representative sample of law enforcement cases that involved the
child under the age of 13.

In the predominant sex crime scenario, doesn’t involve violence,
stranger molesters posing online as other children in order to set up
an abduction or assault. Only five percent of these cases actually
involved violence. Only three percent involved an abduction. It’s
also interesting that deception does not seem to be a major factor.
Only five percent of the offenders concealed the fact that they were
adults from their victims. Eighty percent were quite explicit about
their sexual intentions with the youth that they were communicating
with.

So these are not mostly violence sex crimes, but they are criminal
seductions that take advantage of teenage, common teenage
vulnerabilities. The offenders lure teens after weeks of
conversations with them, they play on teens’ desires for romance,
adventure, sexual information, understanding, and they lure them to
encounters that the teams know are sexual in nature with people who
are considerably older than themselves.

So for example, Jenna – this is a pretty typical case – 13-year-old
girl from a divorced family, frequented sex-oriented chat rooms, had
the screen name “Evil Girl.” There she met a guy who, after a
number of conversations, admitted he was 45. He flattered her, gave
– sent her gifts, jewelry. They talked about intimate things. And
eventually, he drove across several states to meet her for sex on
several occasions in motel rooms. When he was arrested in her
company, she was reluctant to cooperate with the law enforcement
authorities.

David Finkelhor, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

Let me summarize the important facts and figures from this excerpt and the next few pages. The numbers are based on a sample of law enforcement cases which Finkelhor et al. performed research upon:

  • most victims of “online predators” are teenagers, not young children
  • only 5% of cases involved violence
  • only 3% involved abduction
  • deception does not seem to be a major factor
  • 5% of offenders concealed the fact they were adults from their victimes
  • 80% of offenders were quite explicit about their sexual intentions
  • these crimes are “criminal seductions”, sexual relationships between teenagers and older adults
  • 73% of cases include multiple sexual encounters
  • in half the cases, victims are described as being in love with the offender or feeling close friendship
  • in a quarter of the cases, victims had actually ran away from home to be with the person they met online
  • only 7% of arrests for statutory rape in 2000 were internet-initiated

I find these figures very sobering. Basically, our kids are more at risk offline than online. No reason to panic! About this last figure, listen to Dr. Michele Ybarra, president of Internet
Solutions for Kids:

One victimization is
one too many. We watch the television, however, and it makes it
seem as if the internet is so unsafe that it’s impossible for young
people to engage on the internet without being victimized. Yet
based upon data compiled by Dr. Finkelhor’s group, of all the arrests
made in 2000 for statutory rape, it appears that seven percent were
internet initiated. So that means that the overwhelming majority are
still initiated offline.

Michele Ybarra, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

I digress a little, but all this shows us that we need to go way beyond “don’t give out personal information, don’t chat with strangers” to keep teenagers safe from the small (but real, yes) number of sexual predators online:

Our research, actually looking at what puts kids at risk for receiving
the most serious kinds of sexual solicitation online, suggests that it’s
not giving out personal information that puts kid at risk. It’s not
having a blog or a personal website that does that either. What puts
kids in danger is being willing to talk about sex online with
strangers or having a pattern of multiple risky activities on the web
like going to sex sites and chat rooms, meeting lots of people there,
kind of behaving in what we call like an internet daredevil.

We think that in order to address these crimes and prevent them,
we’re gonna have to take on a lot more awkward and complicated
topics that start with an acceptance of the fact that some teens are
curious about sex and are looking for romance and adventure and
take risks when they do that. We have to talk to them about their
decision making if they are doing things like that.

David Finkelhor, in panel Just The Facts About Online Youth Victimization: Researchers Present the Facts and Debunk Myths, May 2007

So, bottom line — what do I think? I think that MySpace’s announcement is more of a PR stunt than anything. This kind of action is the result of the ambient paranoia around sexual predators online, but it also fuels it. If MySpace are doing that, it must mean that we are right to be afraid, doesn’t it? I think it is a great pity that the media systematically jump on the fear-mongering bandwagon. We need more sane voices in the mainstream press.

Here is a collection of links related to this issue. Some I have mentioned in the body of the post, some I have not.

note: comments are moderated for first-time commenters.

Videos, Videos! And Kittens! [en]

[fr] Un nouvel épisode vidéo de Fresh Lime Soda, le podcast que je co-anime avec Suw Charman. On y parle de ce qu'on fait dans la vie, et surtout, de comment on le définit (mal!)

Aussi, vidéos de la Gay Pride ici à San Francisco, et de chatons. Oui, des chatons. Tout mimis.

Although there is just one week left for me here, I’m still in San Francisco. When Suw was here a few weeks ago, we seized the occasion to record another (video!) episode of Fresh Lime Soda. Our conversation takes the episode I mention in my “What do you care about?” post and goes on from there, to examine how we define ourselves in our professional field, and a bunch of other things. Read the shownotes on the original post and enjoy the video!

(If the feed/RSS reader doesn’t take care of it for you, you can download the video from Viddler.com directly.)

While we’re on the subject of videos, I’ve uploaded quite a few to my Viddler account recently. (Oh, and yes, I still have a post in my drafts somewhere… a review of viddler, which I really like despite its bugs and greenness.) There are videos of the Gay Pride (and photos of the Dyke March and Parade of course!), the iPhone Launch here in SF, but most importantly, really cute kittens playing. If you like kittens, you’ll enjoy the 5 minutes you’ll spend watching the videos. There are obviously kitten photographs too:

Blu's Kittens 7

Blu's Kittens 29

Blu's Kittens 24

And for those who missed the update, the post announcing my talk at Google (on languages and the internet) now contains a link to the video of my talk, the slideshow, and my handwritten presentation notes (not that they’ll help you much…). All that!

Fresh Lime Soda Episode 5: Multitasking and Dragon [en]

[fr] Un nouvel épisode du podcast que je co-anime avec Suw Charman, Fresh Lime Soda. En anglais.

Finally, Suw and I have got episode 5 of Fresh Lime Soda ready for public consumption. We talk about a bunch of things, including (but not limited to): Dragon NaturallySpeaking, multitasking, writing and blogging, tinnitus, guilt, and shitty first drafts. As you’ll understand if you listen to it, everything is related. If you don’t want to download the 12Mb MP3, you can listen to it on the Fresh Lime Soda site with the embedded player.

As I was in London, we shot another video episode (wayyy more informative than the first, episode 4), which should be up… shortly. 🙂

Success: Dragon NaturallySpeaking in Parallels [en]

[fr] Voici le récit de mon installation sans histoire du Dragon dans Parallels, ce qui me permet maintenant de dicter sur mon Mac.

One of the things I wanted to do during my two weeks in England (besides go down to London and have some fun there with friends) was get Dragon NaturallySpeaking working in Parallels, and get seriously started on this bookwriting thing. Said bookwriting thing is happening in French, which means I’m afraid there will not be much in that department for my English readers.

Getting Dragon to work was a breeze. I had already installed Parallels once, but before I managed to install Dragon on it the virtual machine crashed so badly I gave up. My hands were hurting pretty badly at that time, so instead, I concentrated on spending less time online.

This time, I downloaded a fresh version of Parallels, ran the uninstaller first to make sure any traces of the previous installation had disappeared (I had deleted things manually), installed it and did an express install of Windows XP. Maybe I was lucky, but everything went smoothly. Oh, yes, I almost forgot: before installing Parallels, I plugged in my USB microphone and selected it as the default input in OSX audio settings.

The installation of Dragon went smoothly too, much to my surprise. I’m so used to things not going the way I want them to when it comes to computers! I edited the virtual machine to add a bit of memory, restarted it, launched Dragon, and created a user. The microphone passed the test straight away. And the recognition accuracy of Dragon 9 is just incredible!

Using the “coherence mode” in Parallels, I can get rid of the Windows OS cruft which surrounds my Dragon. It makes switching back and forth from dictating in DragonPad and goofing around in my OSX applications really easy. This is what it looks like:

Using Dragon in Parallels (Coherence mode)

I’m just disappointed that I haven’t managed to get the VNC hack to work, as it would allow me to dictate directly into OSX applications. But other than that, I’m really happy and reconnecting with the joys of dictation, which I had sadly forgotten during these last years in OSX land. It’s really much, much more comfortable than typing.

Nouveau Dragon [en]

[fr] I've got Dragon NaturallySpeaking 9 working in Parallels. Yay!

Je suis assez épatée. En relativement peu de temps, j’ai installé Parallels, Windows, et le Dragon sur mon Macbook. Je ne sais pas encore si je parviendrai à dicter dans des applications Mac facilement, mais en tout cas, c’est bon, je vais pouvoir dicter mon livre sur mon Macbook.

Avec la version cinq de Dragon, j’avais créé toute une série de raccourcis qui me permettaient d’insérer du HTML dans ce que j’écrivais. Il est clair qu’il va falloir le refaire à nouveau.

Et là, en mode « cohérence », la fenêtre Windows dans laquelle je dicte apparaît sur mon bureau juste comme une autre fenêtre OS X. Je peux copier et coller du texte entre les fenêtres. C’est déjà pas mal !

Introducing Fresh Lime Soda with Episode 3 of the Suw+Steph Podcast [en]

[fr] Notre podcast anglophone (à Suw Charman et moi-même) a maintenant son propre nom de domaine (histoire de fêter son baptême et l'épisode 3): Fresh Lime Soda.

As twittered yesterday, Suw and I are very proud to announce the christening of our previously unnamed podcast: Fresh Lime Soda. As you can see, it has a domain and blog of its own (hosted by WordPress.com), on which you can read the shownotes and of course listen to (or download) the podcast itself:

You’ll certainly want to subscribe using the RSS/atom (FeedBurner) feed, possibly subscribe in iTunes directly so that you never miss an episode!

Technological Overload or Internet Addiction? [en]

[fr] Les vidéos du fameux débat sur la surcharge technologique à LIFT'07 est en ligne. Du coup, l'occasion de rappeler mes deux billets sur le sujet, et de rajouter quelques pensées suite à ma participation à la table ronde sur les cyberaddictions à Genève, entre autres sur la confusion entre dépendance et addiction parmi le grand public, et le fait qu'on perçoit souvent l'objet de l'addiction comme étant le problème (et donc à supprimer) et non le comportement addictif. Mes notes sont à disposition mais elles sont très rudimentaires.

For those of you who enjoyed my Technological Overload Panel and Addicted to Technology posts, the video of the Technological Overload Panel at LIFT’07 is now online.

Since I wrote them, I participated in a panel discussion about cyberaddictions (that’s what they’re called in French) in Geneva. It was very interesting, and I learnt a few things. The most important one is the difference between “addiction” and “dépendance” in French. “Dépendance” is physical. The cure to it is quitting whatever substance we are dependant to. Addiction, however, lies in the realm of our relationship to something. It has to do with how we use a substance/tool, what role it plays in our life and overall psychological balance. And it also has a component of automation to it. You don’t think before lighting up a cigarette, or compulsively checking your e-mail.

I think there is a lot of confusion between these two aspects amongst the general public, which leads to misconceptions like the “cure” to alcoholism being complete abstinence. Sure, abstinence solves the substance abuse problem and is better for one’s health, but it doesn’t necessarily solve the addiction problem.

Addictions which are linked to otherwise useful tools are forcing us to look deeper (and that is actually what I’m trying to say in the Addicted to Technology post. The problem is not the substance (ie, alcohol, or even the drug, or in this case, technology). The problem is in the way a person might use it. Hence I maintain that the solution lies not in the removal of the tool/technology, as the panel moderator suggests twice (first, by asking us to turn off our laptops, and second, by asking “how to unplug”), but in a careful and personalised evaluation of what one uses technology for (or what one uses technology to avoid).

I had a talk after the panel with one of the people there, who told me of some rough numbers he got from a consultation in Paris which is rather cutting-edge when it comes to dealing with “internet addiction” amongst teenagers. I think that out of 250 referrals (or something), the breakdown was about the following: one third were parents freaking out with no objective reason to. Another third were parents freaking out with good reason, for the signs that brought them there were actually the first indicators of their child’s entry in schizophrenia. I can’t remember the exact details for the last third, but if I recall correctly the bottom line was that they had something like a dozen solid cases of “cyber addictions” in the end. (Please don’t quote me on these numbers because the details might be wrong — and if you have precise numbers, I’d be happy to have them.)

This confirms my impression that people are a bit quick in shouting “internet addiction” when faced with heavy users (just like people are a bit quick to shout “pedophiles!” and “sexual sollicitation!” whenever teenagers and the internet are involved). I personally don’t think that the amount of time spent using technology is a good indicator.

I took some very rough notes during the panel I participated in (half-French, half-English, half-secret-code) but you can have a peek if you wish.

CASH Cards and Cellphone Train Tickets [en]

[fr] En Suisse, on a la carte CASH (avec laquelle je paie parcomètres, billets de bus, et parkings souterrains), le numéro court 222/999 pour recevoir les horaires de train par SMS, et maintenant les billets de train par MMS (pour certains trajets, commandables en ligne ou par téléphone).

Near the end of the latest Cranky Geeks episode there is some talk about paying things through cellphones, general lack of quarters (change) in the world, and concert ticket barcodes sent by MMS.

Here are some of the things we already have in sometimes-backward Switzerland.

First, the CASH Card. It’s basically a chip which is added to nearly all the current debit cards banks provide their customers (people here use debit — Maestro — much more than credit). It’s specifically designed for the payment of small amounts. You “put cash” on your card at the ATM through your debit account (30-300CHF). Then, off you go, your pockets full of virtual change.

I use CASH to pay my bus fares, feed the parking meter, underground parking, payphones, and even small purchases in kiosks or the baker’s. It’s cheaper for the vendor than either debit or credit, and doesn’t require an authentification code. It’s fast.

Second, train tickets on your mobile. For certain trips, you can order the ticket online or by phone (I called them to make sure I’d understood things right, as the web page is a bit confusing), and receive the barcode for this ticket by MMS. This does require going through a somewhat cumbersome sign-up process, but hey, you only need to do it once (and I did manage to follow through to the end).

One very useful thing the SBB/CFF have been doing for sometime now is they allow you to query the train timetables by SMS. Send “Lausanne Geneva” (without quotes) to 222 or 999 (depends on carrier) and they’ll give you the timetable of the three next trains for that trip. It gets smarter, too: “Lausanne Geneva 1500” gives you the first three trains after 3pm, and “Lausanne Geneva 1800.ar” the three last trains to arrive before 6pm. If you want platform information, try “Lausanne Geneva 1700 g”. You can also ask for trains departing in 2 hours, for example: “Lausanne Morges 2”.

I’m waiting to see a merge between these two last services: ask for timetables via SMS, and then order the MMS ticket directly for that trip (when those will be available for all trips). But actually, it’s not too bad as it is: you can order your MMS ticket by calling the free number 0800222211. They answer fast and are friendly (I called them three times with nasty questions as I was writing this post).

When I was in Lisbon, I was totally impressed by the little black box that my host had under his windscreen, and which let him in and out of paid parkings, sending him a bill at the end of the month. That would be fun and practical to have.

What useful mobile/card services does your country have?

Version française du semblant de podcast précédent [fr]

[en] A French version of this post: This Is Supposed To Be a Podcast.

Bon, allez, je suis bilingue, il faut que j’assume (hein Thierry)! Je viens de mettre en ligne un billet audio en anglais, et voici donc une version française qui recouvre à peu près ce dont je parle. C’est plus facile de faire deux versions par oral que par écrit.

[5min39]

Pour les liens relatifs à ce que je mentionne dans ce bla-bla, visitez la version anglaise de ce billet. En bonus pour la version française:

Si vous avez un truc pour qu’il y ait moins de bruit dans le micro, volontiers. J’ai essayé de l’éloigner de ma bouche mais le résultat n’était pas terrible.