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About
Stephanie Booth lives in Lausanne, Switzerland with her cat Bagha.
She works as a freelance blogging consultant, and is basically interested in anything that has to do with people and the internet {insert appropriate buzzwords: "social software", "participatory media", "web 2.0"...}.
Read all the exciting details about her life and Climb to the Stars.
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Upcoming Events - Twitter Twitter!
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- More on coComment Advertising (Climb to the Stars (Stephanie Booth))
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- 1 Comment so far (Going Solo)
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- Nouvelle version du blog (Actualités du Domaine Dernier Billet News)
- Nouvelle version du blog (Actualités du Domaine Dernier Billet News)
- Flickr and Dopplr: the Right Way to Import GMail Contacts (Climb to the Stars (Stephanie Booth))
Climb to the Stars (Stephanie Booth)
More than just a blog.
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Going Solo, 16th May
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ZoneAlarm with coComment: Here’s the Fix
Similar:
A bit over a week ago, Lee Hopkins, an early coComment adopter, reported that coComment had stopped tracking his conversations.
The very next day, Christophe was at it to try and find what was going on. He quickly noticed that Lee wasn’t in fact logged into the coComment server (although Lee had been logging in as asked). Finally the problem was narrowed down to a cookie setting in ZoneAlarm, a popular Windows firewall that Lee was using. (The details of the one-on-one troubleshooting that went on behind the scenes have not been disclosed, so that part of the story will be left to your imagination.)
So, if coComment seems to have stopped tracking your comments, and you are using ZoneAlarm, click the Site List tab in ZoneAlarm and check the “3rd party” cookie control for cocomment.com:
That should do it! Let us know if this was useful for you.
Disclaimer: I don’t have ZoneAlarm, so if you have trouble finding the screen depicted here, ask in the comments and we’ll get more precise explanations for you. Thanks to Lee for the screenshot.
technorati tags:cocomment, zonealarm, cookie, troubleshooting, solution, thirdparty, tracking
Initially posted on the coComment blog.